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4 ways to embrace digitalization and reap the benefits
Digitalization is a strategic business objective that can have a significant impact on all areas of business. Discover four ways to benefit from it.
LIKE.TG is a Leader in Digital Process Automation Software
LIKE.TG has been named a Leader in the Forrester Wave: Digital Process Automation Software, Q4 2023. Find out why and what this means for customers.
Should you build a large language model?
Large language models have taken center stage. Should your organization invest in creating and training your own large language model? Find out.
Quickly get started with generative AI on the Now Platform
There’s no doubt that generative AI and the productivity it promises have captured the world’s imagination. Find out how to get started with generative AI.
Why a hyperautomation strategy requires upskilling workers
In a fast-evolving world, adopting a hyperautomation strategy is the best way to future-proof your workplace. Learn more.
Delivering on the promise of innovation: A chat with LIKE.TG and EY
Companies that can seize the promise of innovation gain a competitive advantage, while those that don't risk falling behind. Get more insights.
ChatGPT for customer service: Limitations and capabilities
ChatGPT has taken the automation industry by storm. Some see it as an opportunity, while others see it as a threat, but what does it mean for customer service?
Special report: Finding the opportunities in global uncertainty
Navigating macroeconomic headwinds requires evolving your relationship with global uncertainty and seeing the creative opportunities it presents. Learn more.
When time is of the essence, customer service makes the difference
Businesses must innovate to meet the challenges posed by a well-informed customer base. When customers know better, they demand a better experience while doing
Special report: Putting GenAI to work in the enterprise
We’ve uncovered six key technology trends that will affect the ways organizations reimagine work, processes, and value creation. Find out what they are.
4 ways CIOs can overcome critical operational challenges
CIOs constantly look for innovative ways to overcome operational challenges, drive business forward, and create value for customers and employees. Learn more.
10 best customer service software solutions
Evaluate the best customer service software solutions available in the market to choose the best for your business and customers.
Part 3- Fruits Of Wisdom
On our way, we passed through many small villages, where we purchased fresh fruits and local delicacies. Many a time during our tea breaks, we chanced upon fasc
6 innovation trends and what they mean for your business
We’ve uncovered six key technology trends that will affect the ways organizations reimagine work, processes, and value creation. Find out what they are.
How to launch artificial intelligence in your organization
Artificial intelligence (AI) is wide-ranging, providing what seems like limitless possibilities for the world of work. Find out how to get started with it.
Making the most of generation Y
Generation Y or the Millennials are the change-makers of the present times. They are the ones that most of are services are targeted at and the strata that is a
Part 2- The impromptu stay
Customer satisfaction is quintessential for success of any business. With LIKE.TG's dynamic features portfolio your business can be rest assured of having top C
Recession-proof your business with customer service
Prepare your business for uncertain times. Learn how customer service can safeguard against a recession and the power of service software in optimizing costs.
Customer service has to win every time
If sales is a sprint, then customer service is a marathon. Customer service requires playing the long game—it's not about finishing first, but about consistency
Do price revisions correlate with innovation?
Does higher price equate to better functionality? In this blog, explore Zendesk's recent price increase and assess it in terms of the value it has to offer.
Product Managers: Is Your MVP Truly Compelling?
Releasing new products when they are less than the “minimum” works if you provide enough value. Here's how to tell if your MVP is good.
10 Great Questions Product Managers Should Ask Customers
A few well-phrased questions can yield fantastic insights. Here's 10 great customer interview questions every product manager should ask.
Benefit versus Cost: How to Prioritize Your Product Roadmap
Product prioritization is challenging. A scoring framework can help your team have objective conversations about what goes on your roadmap.
A Four-Tier Approach to Combating Feature Bloat
How do you avoid falling into the tempting trap of feature bloat? Be informed, mindful, selective, and cutthroat with your decisions.
Should You Flip Your Product Roadmap Process Around?
Current product management tools often develop the roadmap from the bottom-up details, not the top-down big picture. Is it time to flip your process around?
