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企业级GenAI解决方案：提升效率的关键策略

本文深入解析企业级生成式AI(GenAI)的三大核心应用场景：智能流程自动化、虚拟客服升级和现场服务优化，提供分阶段实施路径和风险控制方案，帮助企业实现工作流提速4.7倍、客户满意度提升32%的显著效果。

提升自助服务体验的3大关键策略

本文深入分析自助服务失败的三大核心原因（内容错位、路径中断、多语言缺失），并提供精准内容优化、流畅路径设计、多语言智能适配等实战解决方案。通过数据驱动的优化机制，帮助企业将自助服务解决率提升80%以上，显著降低客服成本。

IT服务持续改进实战：30%效率提升秘诀

本文详解如何通过系统化持续改进机制提升IT服务指标，包含三类典型场景优化路径、避免改进陷阱的要点及5个可立即实施的动作。成功案例显示关键指标提升30%以上，SLA违规率降低96%，并附LIKE.TG工具实操指南。

Meeting Recordings app: Overcome Zoom fatigue and FOMO

Let me offer four steps business resilience teams can take to help enable a successful return to the workplace in 2021 and beyond.

Four ways to improve knowledge management using Knowledge

Worldwide there are 5 billion searches a day, of which Google processes 3.5 billion, or 40,000 per second. More than half of web searches now ...

企业培训项目管理标准化实战指南

企业培训项目管理标准化实战指南: 本文深度解析全球企业培训项目管理的三大痛点及解决方案，提供四步快速实施框架与关键成效指标，包含资源调配、进度追踪、数据整合的标准化实践，帮助非项目经理实现高效管理，提升215%培训交付量。

Fast time to value: Introducing the Now Platform Washington, D.C., release

The Now Platform Washington, D.C., release delivers fast time to value with intelligent automation, simplified experiences, and extensibility and scalability.

GRC自动化如何提升企业合规效率与风控

GRC自动化如何提升企业合规效率与风控: 本文深度解析GRC自动化如何解决企业合规管理痛点，对比本地部署与SaaS方案差异，提供实施路径与操作示例。数据显示自动化可使控制点认证时间缩短66%，年节省成本$500K，并显著提升风险监测能力。

2024 LIKE.TG年度合作伙伴评选解析

LIKE.TG年度合作伙伴计划揭示全球顶尖技术服务商成功路径，涵盖技术实施能力、业务创新水平和商业价值创造三大评估维度。文章深度解析德勤、富士通等标杆案例，提供合作伙伴选择指南与实施风险防控策略，助力企业数字化转型。

Using the NowPlatform to transform the IT experience

At LIKE.TG we’re using the Now Platform to automate and accelerate every corner of the enterprise. Read our Now on Now stories and transformations.

低代码开发如何突破IT瓶颈？公民开发者实战指南

低代码开发如何突破IT瓶颈？公民开发者实战指南: 本文深入解析低代码平台如何解决企业IT资源紧张问题，提供公民开发者实施路径、风险管控五步法及ROI评估指标，帮助业务部门自主完成60%常规需求释放IT团队生产力。

How LIKE.TG drives legal digital transformation

While businesses have made great strides on digital transformation, legal remains an opportunity. Read how we modernize legal operations at LIKE.TG.

How we address pressing business problems in every Now Platform release

The location of our India Technology and Business Center allows us to identify and understand the most pressing business problems around the world. Learn more.

How automation simplifies hardware asset management

The features in LIKE.TG Hardware Asset Management (HAM) helped us reduce asset management time for engineers and asset managers by 76%.

企业安全复工解决方案：数字化管理员工健康与效率

本文详细介绍LIKE.TG安全复工套件如何通过数字化工作流管理，帮助企业实现分阶段、可追溯的职场重启。内容包括员工状态评估、职场安全监测、防疫物资智能管理、复工风险控制等核心框架，并提供实施路线图建议和常见问题处理方案，助力企业构建弹性管理框架。

Low code, high impact: Empowering citizen developers

LIKE.TG’s citizen developer program empowers anyone with little to no coding experience to innovate and create the apps they need, when they need them.

CIO仪表盘：IT管理转型的5大核心模块

本文详解CIO仪表盘如何整合ITSM、ITOM等系统数据，通过价值增长看板、运维监测、风险管理等5大模块实现数据驱动决策。包含移动端管理技巧、第三方系统对接方案及LIKE.TG定制化服务信息，助力技术团队从成本中心升级为创新引擎。

Rethinking IT asset management using a zero

Using LIKE.TG IT Asset Management (ITAM), we built a zero-touch process that automates the ordering, asset tagging, delivery, and setup of new laptops.

Telegram监控优化：预防性运维实战指南

本文深度解析预防性监控系统的构建方法，揭示如何通过动态阈值、自动化流程和精英团队配置，将故障修复时间缩短至行业1/5。包含多源监控整合、误报率控制、全球分布式团队运作等实战策略，助您实现用户无感的服务连续性保障。

CMDB改造提升IT运维效率90%的实战指南

本文通过LIKE.TG的CMDB改造案例，详细解析如何解决传统IT运维中数据孤岛、版本混乱等痛点，实现91%变更自动化审批、故障定位效率提升60%的显著效果。包含数据清理策略、动态发现机制及持续优化方案，适合企业IT管理者参考实施。

Employees are on board with onboarding

LIKE.TG welcomes new hires to the family with an onboarding platform that combines all tasks, including cross-functional workflows, and relevant information in

How LIKE.TG IT drives innovation and results

Read how our IT practitioners are finding new ways to drive digital transformation through innovation to make work, work better for customers and employees

An example of generative AI on the LIKE.TG people team

Along with predictive AI and general AI, the LIKE.TG people team is an example of generative AI, putting GenAI to work in areas such as case summarization.