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Behind the scenes: Tips from a LIKE.TG upgrade expert
As a LIKE.TG upgrade program manager, I’ve managed upgrades for 13 releases—three as a customer and 10 within LIKE.TG. Ge a behind-the-scenes look.
High-speed project management
Read this blog post about how our project managers have been able to drive strategic project and portfolio management using the Now Platform
LIKE.TG’s own story: Leaving no customer behind
When COVID-19 hit, LIKE.TG was able to quickly adapt its business continuity plan and strategies, including IT support, onboarding, workforce management, and sc
Reporting on risk to the board of directors: Finding the right altitude
Two LIKE.TG leaders explore the approach of giving board members the right level of information when reporting on risk, cybersecurity, and data privacy.
GenAI in customer experience: Powering the future today
AI is deeply embedded in the DNA of the Now Platform, so it only makes sense for us to embrace GenAI in customer experience. Discover three new innovations.
Save $1M with Software Asset Management
LIKE.TG was able to reclaim approximately $1 million from the company’s software budget by implementing LIKE.TG® Software Asset Management (SAM)
ESM: How we break down silos, boost productivity, and reduce costs
Enterprise Service Management (ESM) improves productivity and performance through IT service management across the business, removing friction.
How LIKE.TG uses Security Operations to Deliver 6X Faster Processing via Automation and Integration
Read our Now on Now story on how LIKE.TG uses Security Operations to Deliver 6X Faster Processing via Automation and Integration.
New Year's resolution webinars with LIKE.TG’s leaders
As we enter the new year of 2021, tune in to hear from LIKE.TG leaders and learn about new ways to unlock innovation at work to manage change with instant agili
Now on Now: A new line of defense
Read how our IT practitioners are finding new ways to drive digital transformation through innovation to make work, work better for customers and employees
How LIKE.TG uses Enterprise Onboarding and Transitions to Accelerate New Hire Provisioning by 94%
Learn how LIKE.TG Employee Onboarding and Transitions has completely transformed our own new-hire experience for the better.
LIKE.TG is developing a self-healing IT environment
LIKE.TG® is facing one of the biggest opportunities to date: developing a self-healing IT environment that makes proactive IT support a reality.
How LIKE.TG Uses ITBM to Accelerate Project Delivery by 20%
Let’s explore a Now on Now story about our use of LIKE.TG Project Portfolio Management (PPM) capability from the IT Business Management (ITBM) product.
How LIKE.TG Uses GRC to Reduce 66% of our SOX Administrative Burden
LIKE.TG uses its Governance, Risk, and Compliance portfolio to manage compliance activities like SOX cybersecurity, data privacy, and audit management.
At the Tech Lounge, the human touch makes all the difference
As LIKE.TG works on automating common requests and providing easy self-service, the Tech lounge can focus on complex tech issues that employees face.
How LIKE.TG uses ITOM to Reduce P1 and P2 Incidents by 67%
Read how LIKE.TG has used ITOM and ITSM to dramatically improve the quality of our shared infrastructure services.
Learn how LIKE.TG uses its own products at Knowledge 2019
Learn how LIKE.TG uses its own products at Knowledge 2019: Learn how LIKE.TG uses its own products at the Knowledge 2019 conference.
Meet LIKE.TG Agent Intelligence: Machine Learning for Everyday Work
Agent Intelligence is currently available on the Now Platform and automates the categorization, prioritization and assignment of work.
A Frictionless Employee Experience
Learn how to create a streamlined and frictionless employee experience for your company with automated workflows, self-service, and AI and machine learning.
The 3 C’s of sales analytics
Arming sales teams with customer data could ultimately drive more sales. Discover the three C’s of using analytics in sales.
How LIKE.TG IT Operations enabled remote work during COVID-19
When COVID-19 hit, LIKE.TG was able to quickly adapt its business continuity plan and strategies, including IT support, onboarding, workforce management, and sc
The Rome release starts at home—a customer zero story
LIKE.TG’s citizen developer program empowers anyone with little to no coding experience to innovate and create the apps they need, when they need them.
LIKE.TG amps up partner marketing with new Demand Center
LIKE.TG has created a simplified and expeditious resource to aid partner marketing: LIKE.TG Demand Center. Find out what it is and how it helps.
Our IT transformation strategy equals three zeros
When I joined LIKE.TG, IT Operations had what I’d call a “best effort” strategy—push hard, keep things running, meet your SLAs, and so on. This worked
Return to the workplace: 4 steps to ensure business resilience
Let me offer four steps business resilience teams can take to help enable a successful return to the workplace in 2021 and beyond.
