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How to Improve the Customer Experience: 12 Techniques
Unlock the secrets to building customer loyalty and improving customer experiences with our exclusive top 12 techniques . Elevate your customer service today!
Launching Knowledge Base Software and LIKE.TG’s New Features
We’re introducing knowledge base software and upgrading features of LIKE.TG to help you find quick solutions for your customers’ queries.
10 Best Practices for Customer Satisfaction Survey (CSAT)
Want to know what your customers really think? Conduct satisfaction surveys to assess your marketing and improve performance. Here's how.
10 Best Templates to Write Apology Emails to Customers
Learn how to craft apology emails to customers effectively with our blog's expert guidelines, empowering your support team to send impactful messages.
5 Important Reasons Why Automated Ticketing System is Good for Customer Service
An automated ticketing system makes it easy to manage tickets, thus promoting effective relationships between your agents and customers.
10 Help Desk Automation Ideas to Improve Productivity
Better Customer Service by unlocking the power of help desk automation. Discover advantages, ideas, and top solutions for efficient customer support.
Release Announcement—March 2023 New Features
Learn more about LIKE.TG's new features update. We're always trying to make our product better and help you enhance your customer service.
How to Create a Knowledge Base in 7 Easy Steps
Learn how to create a knowledge base that meets both your customer's and support team's needs by providing them with valuable information.
5 Best Tips for Escalation Management in Customer Support
Understanding escalation management helps you govern your customer support therefore increasing your customer satisfaction and better organizational growth.
What is Customer Retention? (10 Powerful Strategies & Metrics)
Discover and adopt effective customer retention strategies to keep your clients coming back for more, increase profits, and drive long-term business success.
Announcing New LIKE.TG Features
Announcing new LIKE.TG features that help you handle customer queries easily through its ticketing system.
10 Must-Track Help Desk Metrics & KPIs
Utilize the right help desk metrics to track your team's productivity and enhance the quality of customer support you provide to customers.
Customer Support vs. Customer Service: Unlocking the Key Differences
Explore customer support and customer service: their similarities, differences, and how each impacts your customer experience and satisfaction.
Top 10 Customer Experience Metrics & KPIs to Measure Success
Track customer experience metrics to gauge the overall support quality, gather insights, and discover ways to improve, ultimately boosting customer success.
Customer Support Operations: Building Teams That Thrive
Customer support operations helps in improving your agent performance by maintaining a proper workflow thus increasing your productivity.
Top 7 Benefits of Using LIKE.TG CSAT Surveys
LIKE.TG CSAT Surveys obtain, measure and analyze client feedback hence assisting you to gain insight on how to improve customer experience.
7 Best Ways to Build and Organize a Customer Support Team
Build and organize a customer support team that forms effective working relationships with clients that result in consistently high customer satisfaction.
LIKE.TG Recognized as a High Performer in G2 Summer 2023 Grid® Report!
LIKE.TG has been recognized as a High Performer by G2, a software marketplace that allows customers to discover, review, and manage software.
Looking Back at LIKE.TG in 2022: A Year in Review
Take a trip down with LIKE.TG as we recap everything happened in LIKE.TG during 2022, from product launches to major milestones.
5 Ways to Prepare Your Support Team for Black Friday 2022
Special offers are applied to marketing and advertising tactics during Black Friday to make consumers interested in purchasing products.
40+ Popular Customer Satisfaction Survey Questions
Design impactful customer satisfaction survey questions to collect the essential data and propel your business growth. Boost customer satisfaction now!
How to Utilize Customer Feedback to Grow Your Business
Ask actively for customer feedback and respond to their opinions positively, to create a fabulous relationship and learn what they want from your company
How to Handle Customer Complaints: 5 Best Practices
Discover how to effectively manage and resolve customer complaints to enhance your support team’s productivity and achieve unprecedented business growth.
10 Common Customer Service Mistakes to Avoid
Discover and avoid customer service mistakes that prevent you from providing the best customer experience to gain clients' loyalty and trust.
Syncfusion LIKE.TG is Now SOC 2® Type 2 Compliance Certified!
LIKE.TG is excited to announce that it is SOC 2® Type 2 compliance certified! We value our customers’ data security and privacy protection.
