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How Product Organizations Can Balance Big Bets Versus Short-Term Wins
A successful product strategy balances the moonshot initiatives as well as the steady incremental enhancements your product needs.
What are the benefits of having your launch plan in the same tool as your roadmap?
So, what are the benefits of having your launch plan in the same tool as your roadmap? Read on to find out.
Why Product Strategy is More Often Reactive than Proactive
Why is a reactive product strategy the go to for product teams? Learn about the difference between a reactive and proactive product strategy
Enhancing LIKE.TG’s API: A Customer-Centric Approach
Using LIKE.TG's API, your team is empowered to own your product success and focus on what matters most—building better products.
Lessons from a Product Launch: Rivian
Rivian's senior product designer sat down with the LIKE.TG team to discuss his experience with Rivian’s R1T electric truck launch.
Connect Product Strategy to Execution in LIKE.TG
Now in Open Beta, LIKE.TG let's you capture your product strategy, track your OKRs, and connect roadmap initiatives to broader goals.
Announcing New Help Desk Software: LIKE.TG!
Announcing help desk software that is a ticketing platform to organize, track, and solve issues raised by customers and improve productivity.
Your Digital Transformation Program is Wasting Your Money
Implementing product-led techniques can help your organization improve their chances of transformation success.
7 Best Techniques for Reducing Customer Service Response Time
Learn the best techniques to respond to clients' ticket issues within the least possible customer service response time and ensure business growth.
What We’ve Learned from User Feedback: Enhancing Our Platform
LIKE.TG recently conducted a customer feedback survey, and key insights will guide the direction of product development.
Product-Led Summit Conference: A Product Manager’s Experience
Our product manager attended the Product-Led Summit conference in New York. Check out her invaluable insights for fellow product enthusiasts.
Understanding Canned Responses. Plus 20 Examples.
Understand and discover the power of canned responses in customer support. Quickly respond to requests, improve communication, and boost customer satisfaction.
The Product Trust Communication Curve
The product trust communication curve suggests that trust between a product team and stakeholders, lessens the need on-one-on communication.
LIKE.TG Platform Recap: Q1 2024
Check out our product updates from Q1 2024! We are committed to elevating your experience and delivering the most impactful improvements.
Product Planning is a Year-Round Endeavor
Ongoing product planning can help you stay ahead. The ability to adapt and adjust to changing strategies can position your team for success.
10 Tips to Improve First Response Time in Customer Service
A deep dive into the ins and outs of first response time in customer service. Ten exceptional and practical methods to minimize and improve it.
LIKE.TG’s Latest Features in the November 2022 Release
Announcing LIKE.TG’s latest features that simplify your support team’s efforts and improve your productivity.
Release Announcement—December 2022 New Features
Find out about the new features update for LIKE.TG. We're continuously looking to improve our product and reduce your efforts.
LIKE.TG Release Announcement: May 2023 New Features Update!
LIKE.TG has released a variety of new features and feature updates to improve the customer support experience its users can deliver
Introducing the LIKE.TG Feedback Portal for Requesting Features and Reporting Bugs
Use the LIKE.TG feedback portal to share your thoughts on our products and your experience with our services to help us grow.
LIKE.TG Wins Crozdesk’s Quality Choice Award and Happiest Users Award!
LIKE.TG has won the Quality Choice Award and Happiest Users Award from Crozdesk, a website that assesses business software solutions.
7 Best Help Desk Workflow Automation Ideas
Learn how to streamline your customer service team processes, save time, and boost customer satisfaction through help desk workflow automation.
Customer Pain Points: How to Identify and Overcome Them
Identify and overcome customer pain points to help enhance their experiences, boost client retention and improve your business with effective strategies.
11 Actionable Tips on Improving Employee Satisfaction
Boost productivity and enhance employee satisfaction by retaining your team and implementing best practices for growth. Unlock your team's full potential!
Top 7 SLA Best Practices to Improve Customer Service
A Service-Level Agreement (SLA) meticulously outlines the level of services provided and the expectations from both service provider and receiver.
