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What is Customer Satisfaction Score (CSAT)?
Measuring customer satisfaction scores provides companies with insights into their product/service perception, crucial for enhancing customer relations.
Customer Perception: Importance and Best Practices
Discover how to shape the ideal customer perception by examining competitors' pricing structures, promotional tactics, and brand reputation.
Future of Knowledge Based AI in Customer Service
Enhance customer service with knowledge based AI providing precise and personalized solutions and elevate customer satisfaction with advanced technology.
Customer Data Management – Definition, Benefits, and Best Practices
Adopt effective customer data management strategies to establish enduring customer relationships and facilitate business growth.
10 Effective Ways to Boost Your Customer Service Security
Ensure the success of your customer service with better data protection and customer trust by improving your customer service security.
What are Customer Loyalty Programs? 5 Best Examples
Leverage customer loyalty programs to reward, retain, and grow your business effectively. Incentivize repeat purchases and foster long-term relationships.
Automated Ticket Routing: Benefits, Tips, and More
Assign tickets automatically to agents by using automated ticket routing to simplify the customer support workflow and improve efficiency.
7 Knowledge Base Metrics You Should Monitor
Discover knowledge base metrics for tracking functionality and effectiveness. Uncover essential insights to help you optimize your support system.
9 Effective Customer Experience Optimization Strategies
Build your business by implementing effective customer experience optimization strategies that foster customer satisfaction, loyalty, and retention.
Customer Experience Strategy: How to Create and Improve It
Customer experience strategy rejuvenates customer satisfaction by strategizing insightful implementations for phenomenal company growth.
Customer Trust: Definition, Strategies, and Importance
Build customer trust and boost their confidence in your brand by fulfilling your company pledges and focusing on your clients' best interests.
Role of Self-Service in Modern Helpdesk Solutions
Empower customers to find answers and solutions to support issues faster with the best self-service options in your modern help desk solutions.
Customer Self-Service: What It Is and How to Succeed It Right
Discover how to ease your workload and reduce support costs by implementing an effective customer self-service strategy that boosts efficiency and satisfaction.
ChatGPT for Customer Service: Benefits, Prompts & Limitations
Use ChatGPT's ability to understand and generate human-like text to improve response times and ensure efficient customer service.
Black Friday Customer Service: 5 Effective Tips to Prepare Your Service Team
Level up your customer service and watch your business thrive by using Black Friday customer service tips to keep you ahead of the competition.
LIKE.TG 2023: Reflecting on the Year’s Updates and Achievements
LIKE.TG presents a satisfying recap of the year 2023! From new features to inspiring updates, join us on this journey of innovation and progress.
41+ Best Live Chat Script Examples and Templates
Utilize the best live chat scripts and templates to improve your ticket response times and ensure consistency in your communication.
LIKE.TG Earns G2’s Leader and High Performer Badges in Spring 2024
LIKE.TG has once again been awarded the Leader and High Performer badges in the G2 Spring 2024 Grid® Report for Help Desk Software and EMEA Regional Grid® Repor
LIKE.TG Release: May 2024 New Features Update!
Explore LIKE.TG's new features that help you streamline business processes, boost productivity, and deliver exceptional customer experiences.
15+ Best Small Business Tools & Software (2024)
Discover the best small business tools and software to assist you streamline operations, increase productivity, and unlock your business growth.
LIKE.TG Earns G2’s Leader, High Performer, and Users Love Us Badges in Winter 2024
LIKE.TG has been awarded the High Performer, Leader, and Users Love Us badges in the G2 Winter 2024 Grid® Report for Help Desk Software.
13 Best Zoho Desk Alternatives for Businesses in 2024
Explore the best Zoho Desk alternatives for handling customer support questions and increasing customer satisfaction.
16 Best Zendesk Alternatives for Businesses in 2024
Analyze various Zendesk alternatives and choose the best help desk software for customer service solution to assist you achieve your desired business growth.
LIKE.TG Gets Smarter: Exciting 2024 AI Updates
Introducing LIKE.TG's planned AI updates for 2024, for a user experience that is more efficient than ever before.
SaaS Customer Success: 9 Best Practices, Importance, and Tools
Take a game-changing approach to SaaS customer success to ensure your customers achieve their goals and derive value from your product.
