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How to Increase Employee Engagement in the Healthcare Industry
There are a number of ways to increase employee engagement in the healthcare industry.
One way is to improve communication between employees, HR, and management.
The Importance of Employee Engagement in Healthcare
Employee engagement is critical to the success of any healthcare organization. Engaged employees are more likely to be productive, motivated, and committed to their workplace.
Furthermore, employee engagement has been linked to improved patient outcomes. A study conducted by The Advisory Board Company found that hospitals with high levels of employee engagement had significantly lower rates of mortality and readmission than those with low levels of engagement.
Positive Work Environment Matters
There are a number of ways to improve employee engagement in healthcare organizations. One way is to focus on creating a positive work environment.
Ensure that employees have the resources and support they need to do their jobs effectively.Provide opportunities for professional development, and foster a culture of open communication and collaboration with tools such as team chat.
A Culture of Patient-Centered Care
Make sure that every decision made by the organization is based on what is best for the patient.
This can be achieved by involving employees in decision-making, ensuring that patients are involved in their own care, and making sure that the overall patient experience is positive.
Employee engagement is essential to the success of any healthcare organization. By focusing on creating a positive work environment and a culture of patient-centered care, healthcare organizations can improve employee engagement and, ultimately, patient outcomes.
The Importance of HR and Management in Healthcare
Healthcare organizations are under constant pressure to improve patient outcomes and control costs. To meet these challenges, healthcare leaders must adopt best practices in human resources (HR) and management.
The role of HR in healthcare is to attract, develop, and retain a high-quality workforce. To do this, HR must identify the workforce needs of the organization and develop strategies to attract and retain the best talent.
HR must ensure that employees have the necessary skills and competencies to meet the demands of the job.
The role of management in healthcare is to provide leadership and direction to the organization. Management must set the vision for the organization and establish goals and objectives that will help the organization achieve its mission.
Management must develop and implement strategies to improve patient care and control costs.
Human resources and management are two of the most important functions in healthcare organizations. By adopting best practices in HR and management, healthcare leaders can improve patient outcomes and control costs.
Maximizing Learning for Your Workforce
The healthcare industry is one of the most important industries in the world. It is also one of the most challenging, with a workforce that is constantly under pressure to provide high-quality care.
Increasing employee engagement in the healthcare industry can be a challenge, but it is essential to ensuring that your workforce is productive and motivated.
One way to increase employee engagement in the healthcare industry is to focus on maximizing learning management for your workforce.
Learning management systems (LMS) can be a powerful tool for keeping your employees up-to-date on the latest changes in the industry and ensuring that they have the knowledge and skills they need to be successful.
An LMS can also help you to identify and track employee engagement levels. By using an LMS, you can get a better understanding of which employees are actively engaged in learning new information and which ones are not. This information can be used to tailor your training and development programs to better meet the needs of your workforce.
If you are looking for ways to increase employee engagement in the healthcare industry, consider implementing a learning management system. An LMS can help you keep your workforce informed and engaged, and ensure that they have the knowledge and skills they need to be successful.
How HR can help Increase Employee Engagement in the Healthcare Industry
The healthcare industry is one of the most important and demanding industries in the world. Employees in this industry are constantly under pressure to provide quality care for patients while also dealing with the administrative and regulatory aspects of the job.
This can often lead to high levels of stress and burnout.
One way to combat these issues and increase employee engagement is to have a strong HR department that is dedicated to supporting employees. HR can help by providing resources and programs that promote wellness and work-life balance. They can also create policies and procedures that make it easier for employees to do their jobs effectively.
Your HR can play a key role in creating a positive corporate culture. A positive culture can help to reduce stress levels and make employees feel more engaged in their work. HR can accomplish this by promoting teamwork, communication, and respect among employees.
By taking these steps, HR can help to increase employee engagement in the healthcare industry. This, in turn, can lead to higher quality care for patients and a more positive work environment for employees.
Final Word
Hold regular meetings where employees can voice their concerns and suggestions. Management and HR can make an effort to get to know their employees on a personal level.
Offer opportunities for professional development. This can include offering tuition reimbursement or sponsoring employees to attend conferences and seminars.
Human resources dept and managers can create a positive work environment by promoting teamwork and recognition.
Keep employees informed of changes in the company so that they feel like they are part of the decision-making process – HR and management can definitely create a more engaged workforce that is committed to the success of the company!
About Author: This article is written by our marketing team at LIKE.TG. LIKE.TG is dedicated to providing powerful solutions for your HR teams and creating an exceptional employee experience. Our aim is to help your company improve employee engagement, and onboarding, and to save you valuable time!
20 Employee Engagement Statistics You Need to Know
High employee engagement leads to higher productivity, higher job satisfaction, more sales, and higher revenue. When your employees are actively engaged in the workplace, they feel happier and ready to go above and beyond to achieve your company’s goals.
Now the question is: Are you doing everything you can to engage your employees and maximize their potential?
It is interesting to note that a little above 20% of employees are engaged in their workplaces. Although some researchers have argued with this stance, the numbers are relatively between 30 percent to 40 percent of disengaged employees.
More interesting statistics below should motivate you to focus more on employee engagement and nudge you in the right direction. Let’s dive in.
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Only 36% of Employees Are Engaged in the Workplace
According to the latest Gallup report, 51% of employees are disengaged in the workplace, while 13% are actively disengaged. Actively disengaged means feeling miserable at work and spreading negativity to their colleagues.
While 36% of engaged employees is a rather low percentage, it’s the highest since Gallup started measuring employee engagement back in 2000. The number of actively disengaged employees is the lowest since 2000.
In 2017, 85% of employees were disengaged in the workplace, which was a years-long trend. In 2019, the percentage dropped by 10%, meaning that 35% of workers were engaged at the time.
Although employee engagement levels are barely higher now, it’s a surprise that they haven’t dropped due to the pandemic. It shows that many companies have clearly been doing an excellent job of improving employee engagement.
A Highly Engaged Workforce Increases Profitability by 21%
Another Gallup’s report on employee engagement shows that companies with a highly engaged workforce have 21% higher profitability. They also have 17% higher productivity than companies with a disengaged workforce.
The reasons for this are clear from point number one. Engaged employees lead to a more productive workforce because they are motivated to complete their tasks on time and successfully, even going the extra mile to reach their goals and objectives. They’re better at meeting customers’ needs, which leads to more sales and higher revenues.
Engaged employees are also happier, report lower absenteeism, and tend to be more loyal.
Image from Career Employer
Employee Disengagement Costs the U.S. Economy $450-550 Billion Every Year
A study on employee engagement found that companies in the U.S. lose between $450-$550 billion each year due to disengaged workers.
That’s partly because of employees’ lack of motivation and a lower sense of responsibility, resulting in lower productivity, errors in work, missed deadlines, poor customer service, and lower profits. A single disengaged employee can cost a company about $3,400 in lost productivity for every $10,000 in salary.
It’s also because many disengaged employees quit their jobs at some point, leaving the employer to reinvest in hiring, onboarding, and training. Many of them even spread negativity through word of mouth, harming an organization’s chances of attracting quality hires.
38% of Remote Employees Feel Exhausted After Daily Virtual Meetings
A recent study on the effects of remote work found that most employees show signs of burnout when having virtual meetings every day.
38% of remote employees reported feeling exhausted after daily virtual meetings, while 30% said they felt stressed.
The study was conducted in 2020 when most organizations switched to remote work. To stay connected, some employers held video conferences every day, while others did it weekly.
Staying connected with your remote workforce is essential, especially since they often feel isolated. But frequent virtual meetings could disrupt their workflow and productivity, demotivate them, and stress them out.
They could negatively affect their mental health and job satisfaction, making many of them consider quitting their job. Weekly virtual meetings seem to be a better alternative.
85% of Employees Are Most Motivated When Internal Communications Are Effective
According to Trade Press Services, effective internal communications motivate 85% of employees to become more engaged in the workplace.
When managers share company news and other relevant information regularly, employees feel motivated to achieve the mission, vision, and goals. When you raise their awareness of your goals, they will be more engaged with your customers as well.
So, in creating the most effective internal communications, including employee newsletters, press releases, event updates, and other company news, such as milestones and successful projects.
Share information regularly to increase knowledge, consider using internal communication tools to empower teams to collaborate, and build a learning-focused community.
Only 16% of Companies Use Technology to Monitor Employee Engagement
According to a recent Gartner poll, only 16% of companies leverage technology to track employee progress and engagement. They use tools to monitor employee activity and see when they clock in and out, how many hours employees work, when and how many breaks they take, and more.
When you lead a remote workforce, tracking employees’ engagement and performance should be one of your top priorities. It can help you enhance your employee engagement strategy and boost your overall business success.
ProProfs Employee Training Software is one of the tools where you can utilize to boost knowledge and productivity. Apart from improving your training efforts, you can use it to identify workers’ strengths and weaknesses. That will help you train them better, thus motivating them to be more productive.
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Companies with a Thriving Corporate Culture Achieve Over 4x Higher Revenue Growth
As you may know, a strong corporate culture can improve team efficiency which results in a better organization’s financial performance significantly. According to a survey by Hays, 47% of active job seekers want to leave their jobs because of bad company culture.
An extensive research project on corporate culture and performance showed that good company culture could help you increase revenue by more than four times.
The 11-year-long research project found that companies with performance-enhancing cultures grew their revenues by a whopping 682%. Those with a poor company culture managed to increase their revenues by just 166% over 11 years.
So, improving your corporate culture will help you boost workforce engagement, job satisfaction, employee retention, and profitability. It will create a positive and safe work environment where your teammates can thrive and supercharge your business success.
Recognition Is the Most Important Motivator for 37% of Employees
A pat on the back at the right time can go a long way in motivating employees and keeping them engaged during their tenure in an organization.
One study on top performance motivators found that 37% of employees feel most encouraged by personal recognition.
A recent employee engagement and modern workplace report showed that 84% of highly engaged employees received recognition the last time they went the extra mile at work. Not surprisingly, only 25% of actively disengaged employees were recognized for a job well done.
When you recognize your team members’ good work, whether publicly or privately, you pave the way for their better performance, and when you show you appreciate their efforts, you drive their engagement and productivity.
“Our staff has praised the increased communication level Workmates delivers. We use it to communicate important project matters and give staff specific ‘kudos’ or even recognize their birthdays. More importantly, we use Workmates to clarify important project details that needed rapid dissemination among the entire team.”
Christopher Baggott Chief Executive Officerator of Medlinks Cost Containment, Inc. and Medlinks Staffing, LLC.
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Employee Recognition Software Rewards Platform encourages Peer-to-Peer recognition, boosts employee morale, allows employees to feel seen, and also helps create a culture focused on teamwork and excellence.
Your team members will appreciate any kind of gesture of kindness that shows that their accomplishments, no matter how small, didn’t go unnoticed. For instance, paid time off, gift cards, and event tickets are small rewards that can greatly help with improving employee engagement. Monetary incentives are always good motivators, but employees are encouraged by other kinds of recognition as well.
Even the smallest of accomplishments make a difference in reaching your long-term goals, so show your teammates that you value all their contributions.
And, remember, a simple “Thank you” can also go a long way.
Only 29% of Employees Are Satisfied with Available Career Advancement Opportunities
An SHRM’s research on Employee Job Satisfaction and Engagement survey found that only 29% of employees are “very satisfied” with their available career advancement opportunities. 41% marked those opportunities as “very important” when it comes to job satisfaction, engagement, motivation, and employee retention.
The survey also found that 44% of employees are “very satisfied” with opportunities to use their skills and abilities at work.
In an ideal world, these numbers are at the top end of the scale, but you can increase them with the right opportunities for career growth.
If you want to have engaged teams across departments, boost their expertise, and make your organization more profitable, provide them with the LD possibilities that they seek.
33% of Employees Leave Their Jobs for New Challenges
According to a Korn Ferry survey, 33% of employees jump ship because they feel bored in the workplace and want to find new challenges. They seek new opportunities for professional development, which motivates them to keep learning and become better at what they do.
That’s why implementing new challenges and variations in day-to-day activities should be one of the top priorities for managers and HR professionals. Providing employees with opportunities to learn and grow continually is the key to driving employee engagement and retention.
Professional development opportunities are also essential for company growth, as they boost employee experience and help develop skills and competencies.
58% of employees wish their workplace conducted employee engagement surveys more frequently
In a survey that was conducted right after the pandemic, most employees appreciated their say in the workplace. They appreciated when the employers took their feedback as it made them feel as if they were a part of the community.
In the same survey, more than half of the employees expressed their concerns regarding the minimal acquisition of employee feedback. 58 percent of employees said they wished their workplaces conducted more employee engagement surveys.
Employees who were surveyed four times each year instead of once every other year engaged much more actively at the workplace.
61% of employees report complete burnout at jobs
Fostering employee engagement is a solution when employees are burned out. Unfortunately, many companies perceive employee engagement as simply adding more tasks to an already overflowing workload. Instead of fostering genuine connection and collaboration, they pile on additional responsibilities during times designated for team engagement.
Consequently, approximately 61% of employees find themselves grappling with burnout, feeling overwhelmed by the relentless demands placed upon them, affecting their mental health.
This figure is expected to rise even further in 2022, reflecting a concerning trend where employees are stretched thin and struggle to maintain a healthy work-life balance amidst mounting pressures.
Image from Career Employer
71% of executives verify that employee engagement is a huge contributor to organizational success
Harvard Business Review conducted a detailed study on employee engagement and released all of its findings in a journal called The Impact of Employee Performance. From this journal, we got to know that 71% of executives believe it's a high level of employee engagement that sets their company up for immense success.
Further breakdown tells us that the biggest employee engagement driver is the recognition of high performers. It is followed by having a clear understanding of their role and contribution to the strategy, communication, understanding of business goals, and corporate training and development of the individuals.
You can use it to direct your employee engagement in the right direction, and once the situation is better, acquire employee testimonials. These will help you verify your implementation strategy. Thus, making room to proceed with the other two metrics that lead to their organizational success include:
- High level of customer service (80 percent)
- Effective communication (73 percent)
So, that's what you should follow once employee engagement has worked well enough.
Recognition is Preferred Among 37% of Employees
Octanner.com reports that respondents to a study on what would be the most important thing a manager or a company could do that would help the employee become successful suggested recognition.
The study proves that a significant percentage of employees would love to put their all to work for an organization when they are accorded the level of recognition they desire.
A study by the Incentive Research Foundation found that 84% of employees experienced increased motivation upon receiving recognition for their work.
Also, an Officevibe survey revealed that 51% of employees who received consistent recognition are prone to recommending their company as an excellent workplace.
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Wellness programs decrease employee absenteeism by 25%
The research conducted in 2012, which analyzed 42 studies, revealed that participants in workplace health promotion programs had approximately 25% lower medical and absenteeism expenditures than nonparticipants.
Programs like these often include fitness activities, nutrition guidance, stress management, and mental health support. By addressing various aspects of employee wellness, organizations foster a supportive and healthy work environment.
Engaged employees are more likely to collaborate effectively, innovate, and deliver high-quality work, which increases productivity and enhances business performance.
In addition, highly engaged employees are less likely to look elsewhere for work, which leads to higher employee retention rates.
There’s an 81% decrease in employee absenteeism with an increase in employee engagement
This particular statistic is really shocking. From wages to work culture, the major reason behind employee absenteeism is the lack of engagement. On a positive note, working on this can ensure you have a stable workforce available at all times.
But how? Of course, employee engagement is a vast topic. It's more than keeping your employees happy and content. It's about motivating, assisting, encouraging, and providing direction.
However, you can start with the two important areas; work/life balance and employee recognition. The majority of employees won't skip work if there's no compromise on personal life and career. Plus, encouraging them for their efforts serves as a great motivator.
1 in 3 employees quit because of boredom
According to one survey, the majority of employees change their jobs because of boredom. While it may sound unbelievable, the lack of challenges can significantly exhaust an employee. Doing a task continuously uses the same skills again and again.
Plus, it drains the motivation to work. It even makes them feel as if they aren't able to use their expertise to the full extent. As a result, the task seems like a waste of talent and skill.
Hence, it is crucial to ensure that the employees have sufficient challenges and variation in work. Not only will this keep them engaged, but, it will also develop their skills and improve competency.
Connected employees are 68% less likely to feel burned out at work
A report from Gallup on Empowering Workplace Culture Through Recognition found that 68% of employees who feel connected to their organization’s culture are less likely to feel burned out at work.
Culture is the heartbeat of an organization, shaping its very essence. When organizations articulate and reinforce the values that drive employees to excel daily, progress toward goals accelerates.
A strong culture not only fosters engagement but also provides a roadmap to align that engagement with the organization's objectives and mission, serving as a guiding framework for success.
Remote workers have 13.5% higher productivity than office-based employees
While some companies are embracing remote or hybrid workforces, not all positions are conducive to full-time remote work. Offering employees the option to work from home part of the time can enhance talent retention, attract candidates, and distinguish companies in today's competitive labor landscape.
Stanford University conducted a study revealing that remote workers consistently regularly meet and exceed objectives, identify new processes, and contribute to company culture just as much as anyone in a traditional brick-and-mortar setting. They tend to accomplish on average, 13.5% higher productivity points compared to their on-site counterparts.
Older Workers Show More Engagement
Another study showed that while older workers may show higher levels of engagement due to stability, and experience, younger workers also thrive when valued, and offered growth opportunities.
Individual differences drive engagement across age groups, as shown in a study by SHRM where employees under 40 exhibited lower engagement compared to those in their late forties and above.
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Take Employee Engagement to the Next Level
Improving employee engagement is the key step to business success. When you create a positive work environment where people can grow daily and receive recognition for their efforts, nothing will stand in your way of achieving your goals.
Hopefully, these statistics have inspired you to focus more on engaging your workforce because that means improving your entire organization’s performance. Start implementing the strategies for engaging your employees today, and you’ll boost your company’s profitability before you know it.
... More Interesting Statistics;
- 29% of employees express being "very satisfied" with current career and advancement opportunities - according to SHRM’s 2017 report
- Employees who take a break every 90 minutes report a 30 percent higher level of focus
- 90% of leaders think an engagement strategy has an impact on business success but barely 25% of them have a strategy - as stated by Muse
- Gallup's employee engagement database has 70% fewer safety incidents compared with bottom-quartile units.
-3 in 5 HR leaders believe that the HR function will rapidly become irrelevant if it doesn’t modernize its approach to understanding and planning for the future needs of the workforce - KPMG source
- According to Unleash, 52% of frontline workers claim they would leave their jobs over tech tools
- Gallup data states that 95% of people who are thriving at work report being treated with respect all day
- 87% of workers believe their employer should do more to listen to the needs of their workforce - source Oracle
- Zipia stated that 72% of workers believe work-life balance is a very important factor when choosing a job
- 72% of employees agree that engaged employee thinks beyond their job title, in the LinkedIn poll ran by Select Software Reviews.
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About Author: Angela White is an ed-tech enthusiast with a passion for writing for the consumer market in the areas of product research and marketing using quizzes and surveys. Having a knack for writing and an editorial mindset, she is an expert researcher at a brand that’s known for creating delightfully smart tools such as ProProfs Quiz Maker.
8 Onboarding Strategies You Should Include in Your Hiring Process
Isn’t it fascinating how quickly the HR strategies for hiring keep evolving? One of the most important segments post-hiring is onboarding which is very crucial. However, it's often neglected and underappreciated. An efficient onboarding process can either set new employees on the route to success in your firm or the other way around.
If you are involved in the business process as an HR or a small business owner, you will realize how vital the onboarding process is. The way you strategize the onboarding would Plant the first impressions in the minds of the newbies.
Now that organizations are investing more than ever before in attracting and retaining top talent, what else can they do but help their workers reach their full potential?
Onboarding Strategies You Can Include
Several components go into an effective onboarding process. The most fundamental of these requirements is understanding the differences between onboarding, orientation, and training. Contrary to popular belief, these two concepts are not synonyms.
Onboarding doesn't end with orientation and training; it's a necessary but not sufficient step. Onboarding entails a lot more. It's a method of acclimating a new employee to the company's culture and guaranteeing a smooth transition to a valued and loyal employee. Here are a few things you can do to help make it happen.
1. The Importance of Learning and Development
Prioritize LD as a key component of the onboarding process. Onboarding is all about enabling new hires to perform at their highest level after joining a company. It's a waste of their time if they take weeks or even months to become comfortable with your organization, learn to use self-service tools, and execute regular activities.
As per the 7shifts restaurant hiring guide, “The purpose ofthe onboarding processis to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.”
For this reason, learning and development (LD) are so important for a successful onboarding process. Short one-on-one sessions with a line manager and pre-recorded movies on business values and ethics may all go a long way toward easing the transition for new employees. It provides a great step if you are looking to grow your business.
2. Have a Pre-Onboarding Process in Place
An onboarding program is a norm starting from the first day and lasting roughly 90 days. New employees may find this procedure overwhelming since it entails a lot of paperwork, an abundance of information, and a lack of clarity.
Moving a few steps to the pre-onboarding stage will simplify this procedure. Information such as the employee handbook and a business culture brochure might be shared during this pre-onboarding phase.
Paperwork like tax information and direct deposit data can be completed to save time later. A face-to-face meeting or phone conversation might be organized to see whether the new hires have any additional questions or concerns. It's a great way to stay in touch with new hires and show them that you're concerned about their well-being.
3. An Organized Strategy Reduces Anxiety
Starting a new job may be nerve-wracking for everyone. A difficult circumstance is made worse by companies that don't have a strategy for when they'll show up.
A lack of preparation indicates to the new employee that the organization doesn't appreciate them enough to anticipate their arrival. You can prepare some stuff like presentation templates, or a speech for the first day. This will take down your stress level of onboarding.
For example, Percolate's content marketing platform has an excellent onboarding procedure that follows a well-defined schedule. There is also a delightful welcome packet waiting for them when they arrive on their first day at work and they even create content about the new hirings. There has been nothing but praise from those who have gone through this process. The program's details have been meticulously planned, and its base has stayed unchanged since its inception.
4. Schedule Meetings for Your New Starter with All of the Necessary Stakeholders from Around the Organization
Having the meetings scheduled and prepared before they begin guarantees that they may begin forming relationships and imbibing crucial components of your company's culture as soon as feasible once they begin meeting. A good practice is organizing live streaming events and choosing an internal mentor to assist in the integration of new employees.
5. Engage Supervisors in the Onboarding Process
Hiring managers may overlook important aspects of the onboarding process since it involves many people from different parts of the firm. This difficulty is exacerbated by the fact that a recruiting manager's daily schedule includes more than just onboarding.
Creating onboarding checklists that clearly outline each step needed to enhance the onboarding process is a great idea. HR managers can set up emails with the internal marketing team to keep hiring managers informed and motivated. Using an email client is a great way to manage email accounts on your desktop.
Google, for example, provides managers with just-in-time onboarding procedures to make the process go more smoothly. To maintain a sense of immediacy and urgency, the company releases this list only 24 hours before the arrival of the new hires.
It's important to get to know the new employee, assign them a friend, develop a social network by setting up social media management tools, and set up regular check-ins to get a sense of how they're doing at the company.
6. Focus On Building Relationships Rather Than Just Filling Out Forms
It was more common for workers to learn about their new employer and coworkers in casual settings than informal information sessions before COVID-19.
Organic possibilities for engagement are difficult to come by in the hybrid work period. Thus, this dynamic isn't as strong as it once was. For many new employees, even a simple question via project management tools like Microsoft Teams or Slack might be perceived as an invasion of privacy by their coworkers.
Focusing on connections rather than processes can significantly impact staff morale and relationships in the initial few days.
Regardless of where the team members are located, in a hybrid setting, this is the perfect opportunity to introduce them to their coworkers, learn about their backgrounds, and establish personal connections to begin developing the trust that is so crucial to effective team collaboration. As new employees, they get a sense of who they'll be working with and whom they can turn to when they have a question.
Welcome gatherings and coffee dates should be part of any remote ramp-up strategy to avoid isolation in the early stages. It's also a good moment to introduce new hires to affinity groups and appoint mentors.
7. Make a 365-day Commitment
The first day of onboarding is just the beginning of the process. Without a doubt, making the first day memorable is essential. On the other hand, great organizational integration requires a lot more time. Commitment, contentment, and involvement correlate with an organization's ability to be understood. Employers can benefit from regular check-ins with supervisors at various time intervals.
8. Make a List of Checklists
Human resources specialists must support and understand the new employee and their managers. Onboarding necessitates a clear understanding of each individual's responsibilities. Before sending them emails it is important to verify their email, for which you may use the email finder.
A checklist and supporting tools help new hires navigate the onboarding process and ensure that all new hires have a similar onboarding experience. In a well-executed onboarding process, new hires have a shorter learning curve, increased communication, and an increase in their productivity and motivation.
Final Words
An onboarding program for new workers is essential since it gives them a head start and helps them adapt to their new workplace.
Acclimation extends beyond simply pointing out where the restrooms are or where the recruit may heat their lunch.
The employer and employee might discuss how the new hire can contribute to the company's goals while doing their job duties. Explaining what the organization expects of new employees helps them succeed and creates trust!
AboutAuthor: Ayush is a content writer at RankHandy and he likes to write about SEO, digital marketing, and social media. He enjoys sharing his experience with like-minded professionals and aims to provide high-quality content.
Internet, Intranet, or Extranet — A Guide for HR
A lot of people assume that the internet, intranet, and extranet are the same, but they are actually three different types of networks. It’s important for those in human resources (HR) to know the differences between them so they can understand the business uses and security implications of each system.
Read the rest of this article to discover the definitions of each network, its uses, and how you can make full use of it in your role as a human resources manager or director.
Internet Defined
Type of Network: Public
“Inter” means between, and the internet is a connection between computer networks. It’s a publicly accessible interconnected network that allows for a range of information and communication facilities using standard communication protocols.
Everything online is connected via protocols, making the internet a singular “web” of information, hence the name “World Wide Web”.
You can think of the internet as a global collection of computer networks that anyone with an internet connection can access. This is typically done through a browser such as the one you’re using right now. This makes the internet the largest and most expansive of all three networks.
Examples of internet services include the following:
The Web: You can use web browsers like Chrome and Firefox to view billions of web pages and even design and monetize your own website by coding your own site or using one of many great website builders. When it comes to choosing between Firefox and Chrome, it's essential to learn Firefox vs Chrome comparison, more specifically, their features, performance, and security aspects to have seamless browsing experiences.
Social Media Apps: Facebook, Twitter, Instagram, and various other social media marketing platforms allow you to share videos, photos, status updates, and more.
Email Applications: Yahoo, Gmail, Zoho mail and other email apps let you send and receive email messages and documents online.
Online Software Platforms: There are many different tools for work and play that people can use to collaborate, share, play games, and interact with others across the globe.
LIKE.TG is a perfect example of an online software platform designed to optimize the employee onboarding experience:
The internet can be a powerful tool for helping you highlight the workplace culture and encourage job seekers to apply for open positions. You can achieve this through the use of internet-based tools, such as social media, email, websites, and various others.
Here Are Some Ways To Use the Internet in Your Business:
Make it easier for users to locate the information they need from your website
Use email marketing to develop stronger relationships with staff by sending personalized messages
Use social media as a way to keep your employees engaged and provide them with a space to interact with each other outside of work.
It’s clear to see how important the internet is for your business. But, as you well know, not all your company information should reside on the internet. That's where the other two types of networks come in handy.
Intranet Defined
Type of Network: Private
“Intra” means within. The intranet is an employee-only private network that is typically accessible through the internet or a cloud-based portal, but it can also be hosted on-site.
It’s restricted to people within the organization for information, company news, and other business-related matters.
For the most part, approved access is required to view any information on this network in order to keep a company’s sensitive information away from prying eyes.
Administrators assign employees a password and login details in varying tiers of permissions. Once access is granted, employees can then communicate and collaborate with colleagues, managers, and executives.
Users will also have access to documents, forms, company manuals, etc. within the scope of their given permission.
Some examples of intranets include things such as:
A company wiki
Internal social network
Collaborative workspace
Employee onboarding platform
Internal knowledge base
Gone are the days when a company's intranet meant clunky file management systems created by invisible IT staff.
These days, there are plenty of modern intranet solutions designed to help businesses maintain security and productivity while staying connected. These types of tools have grown in popularity in the wake of the recent global pandemic with more and more people working remotely.
You can use the intranet in your own business to achieve the following:
Save HR Costs: By creating a centralized, in-house location for all important company resources, communications, and other needs, you can cut variable HR costs substantially
Improve Internal Communications: Use a secure intranet network to give employees an easier and more convenient way to interact and receive company-wide updates.
Streamline Knowledge Management: Securely store and share vital company documents to help all employees (both front-line and remote) get their work done.
Boost Productivity and Collaboration: Modern intranet tools can help your team boost productivity and collaboration by helping your team better communicate via private messages over a secure network.
As a local network, an intranet is the most restricted of the three networks but it’s extremely useful for creating multiple forms of communication between team members and mentors.
In fact, you can use your company’s intranet as a sort of digital workspace where your staff can access resources, connect with each other, follow company updates, and more.
Randstad France is an international leader in HR services and has dozens of locations across the world. With over 30,000 employees, the company has to have an effective intranet to allow for effective communications and collaborations.
A few years ago, the company built an intranet for connecting employees and the content is completely personalized to each user based on their business group.
Employees can sign onto their own dashboard and personalize it with their calendar, weather forecast, news, RSS feed widgets, and various integrations with third-party tools.
Extranet Defined
Type of Network: Semi-Private
“Extra” means outside, and the extranet is a type of network that is somewhere in the middle, between the internet and the intranet.
It’s not public, but it’s not fully private, either. It’s accessible to a company’s employees as well as some trusted outsiders, such as suppliers, partners, or customers through a web-based login.
Once approved, users can access the company’s restricted information and communicate with the business’s employees on this network.
An extranet is similar to an intranet system but less likely to contain private company information. You can think of an extranet as an extension of an intranet network.
Some of the similarities between the two platforms include the ability to share documents, particularly large ones. You can also share projects and calendars in a single, convenient location, making it easier for everyone (in-house employees, remote workers, customers, partners, vendors, etc.) to collaborate effectively.
HR directors and managers can use this network to communicate with other administrators, as well as business partners and suppliers as needed.
Examples of How Your Business Can Use an Extranet Network:
To give authorized users access to secure company information
To efficiently share and collaborate with trusted outsiders
Allow suppliers to communicate with the company’s customer service reps
Create a network that is easily accessible for third-party users
Allow customers to access their order history
Communicate price list changes instantly
Increase customer loyalty and satisfaction by allowing customers to get priority attention for their concerns
If a company has customers that regularly place orders from the business, they can create a secure intranet that allows users to update orders, process invoices, message the sales team, etc. - all from one convenient place.
Conclusion
Although these three networks are different, you can use all of them together to further your business objectives.
For instance, a manufacturing company might have an intranet network for its employees to receive notifications from the company, share documents, and communicate with each other.
That same company can also have an extranet where all approved wholesalers can log in to submit orders and track deliveries.
Furthermore, the manufacturer may have a website on the internet where the public can go to learn more about the business, including the products they manufacture, pricing, how to become an approved wholesaler, and so on.
Now that you know the differences between the three types of networks and the uses of each one, you can now pick the best network to use in order to keep your business's resources secure and accessible in the right place.
Has this article helped you understand the difference between internet, intranet, and extranet so you can determine which system is best suited for your business? Let us know below!
About Author: This article is written by our marketing team at LIKE.TG. LIKE.TG is dedicated to providing powerful solutions for your HR teams and creating an exceptional employee experience. Our aim is to help your company improve employee engagement, onboarding, and to save you valuable time!
Non-Traditional Benefits That Attract and Retain Top Talent
The best workers do the best and the most work. But many companies do an awful job of finding and keeping them.
It is becoming harder to attract and retain top talent working within your business. Financial rewards are one thing, and a lot of companies simply increase the pay offered to try and attract the best talent, but this isn’t the only possible solution. If you don’t have the money to do this, or you want to find alternative ways to attract talent, there are things you can do, and methods that you can pursue to make yourself an attractive employer. One of these methods is benefit programs such as retirement benefits, health insurance plans, paid time off, equity, and many more. They can have a significant impact on employee engagement and retention.
Volunteering and Community Engagement Opportunities
This is all about fulfillment. Giving employees the chance to give back to their communities and organizations that matter to them can help boost employee satisfaction, which benefits your bottom line. When employees are dissatisfied with their jobs, not only do they suffer individually, but the firm as a whole may suffer as well. As a result, businesses may lose productivity and have more staff turnover, both of which can be exceedingly costly.
Financial and Estate Planning Services
According to a recent survey, 22% of American workers reported lower productivity at work as a result of financial issues, and 12% missed work because of financial stress.
Consider including a financial wellness program in your employee benefits package to help your employees relieve financial stress and position themselves to start saving for their future retirement. A financial wellness program, like other wellness programs, strives to enhance employees' financial health, reduce stress, and improve their general well-being.
This is a fantastic method for making staff happier, as it is a way to provide a benefit they may not have even known they need. A lot of employees never think of their financial and estate planning, but it is crucial that they do at some stage. Providing access to an estate planning lawyer, financial education resources and providing free advice can be as good as money in the bank, as it gives your employees the chance to work out what to do with their money for the best.
Mental Health Resources
The world is waking up to mental health. All of us have mental health and all of us need to consider how we can look after it. A supportive employer can make all the difference. If you don’t have somebody on your side willing to help you to find the best support it can be all the more difficult.
Employers can provide support in so many different ways. It makes perfect sense to create support networks within companies to allow people to discuss their needs, but you might also bring in other services such as therapists to help your employees to get in the right frame of mind.
Mental health resources may also include numbers people can call when they feel low and methods of coping with stress in their daily life. Within your business, you can create a resource for your employees to access the information they need.
In-office Massages
Working in a stressful environment? Massages have been proven to help with this, and are a fun way to reward your employees. They’ll be especially happy if they get an extra break in which they can get massaged. In-office massages don’t have to be something that makes people feel awkward, as simple head and shoulder massages at the desk can give people a nice little break and a chance to relax while they are at work. Small gestures like these from an employer show that they care and are thinking of new ways to improve the office experience.
Childcare Reimbursement
Very often childcare is expensive and can be a big consideration for employees. If they have a young family, why not think of introducing some sort of childcare scheme or reimbursement so that they can get their children looked after without it having to cost them unreasonable amounts of money.
A lot of companies strike deals with childcare businesses and this can be a way to keep costs down while supporting multiple employees and their young families.
Wellness Programs
Wellness programs can help people to work on their mental and physical health and wellness. This is a way for you to help ensure that your employees are as happy as they can be and healthy while they are at work. As well as providing mental health resources and health benefits for those who may be struggling, wellness programs are the chance for you to help people to keep their mental health and sometimes their physical health on an even keel. It is best if they are optional and people can choose whether or not they are going to take part, but for some employees, this kind of care from the company they work for can make a big difference.
Job Shadowing
Send your employees to be part of another team inside your company for a day to a week. Not only will this serve as a platform to learn new skills, but it will also give them valuable insight into the corporate structure and operations of a completely different team.
Flexible Fridays
Agile Fridays can come in a few different forms. Often, it means allowing people to work from home instead of having to come into the office, reducing work hours in summer, or allowing flexible work hours to let the employees maintain the work-life balance.
Employees appreciate not having to deal with the awkwardness of the commute and being able to spend their day at home. While not every career makes working from home possible, many do, and you can give your employees remote work options if your company doesn’t need people to be at a specific place. Even if you can’t, why not relax some of the rules for this day such as the company dress code, to create a more chilled atmosphere?
About Author: This article is written by our marketing team at LIKE.TG. LIKE.TG is dedicated to providing powerful solutions for your HR teams and creating an exceptional employee experience. Our aim is to help your company improve employee engagement, onboarding, and to save you valuable time!
How to Use Intranet for Employee Engagement in Retail Business
While customer experience is at the heart of the retail industry, we often forget who delivers them in the first place.
It’s your employees who are the frontline workers. And their level of engagement is extensively projected into the overall customer experience.
However, the retail industry often gets so occupied with focusing on their customers that employee engagement takes a backseat.
Globally, the picture doesn’t look good. Studies have shown that retail workers are among the least engaged of all occupations. Just 8% of the overall workforce feel engaged at work and these disengaged employees cost companies $450-550 billion every year.
So, how do you avoid this situation?
Say hello to Employee Intranet.
Gartner defines Intranet as, “a network internal to an enterprise that uses the same methodology and techniques as the internet but is accessible only to employees. It can include websites supporting corporate communications, internal collaboration and knowledge management, etc”
Intranet can change the outlook of internal engagement. It can elevate internal communication and increase employees’ job satisfaction levels and efficiency.
But only if you use it right. Or else, it will do no good. You need a rollout plan to understand the features, figure out what your employees need, and how you want to communicate with them.
So the next question you probably have is,” How can I leverage Intranet to facilitate employee engagement? What steps can I take?”
Read on to find out.
# 1 Implement a Launch Plan
When you introduce any new software, you’re likely going to meet resistance from your employees. Whether you’re an online retailer or an offline one, adoption is harder than you think. You may know the benefits but your employees don’t. It falls upon you to get them on board and make them comfortable with using Intranet.
To overcome these challenges, start by building anticipation. Involve everyone in the top management in marketing intranet to the employees. You can send out a video or email that explains the reasoning behind this initiative. Communicate the rationale and lay out the employees’ expectations from the get-go. They’ll have many questions. Answer them.
If you communicate with them effectively, it will help them warm up and be mentally prepared for the change that is underway. By the launch day, they will be open to adopting Intranet for a more progressive way of working.
#2 Provide Access to Real-time Sales Data
Most times in-store retail employees are completely oblivious to their performance and the numbers they cracked. Since they’re so busy, it offers them fewer opportunities to check their performances time and again. They need a more accessible medium where they can check their personal sales data and milestones to keep their morale high.
Part of the reason why companies opt for Employee Intranet is to make it a source for all the important information. And your sales data is one aspect of this. You can adopt a collaborative app for mobile devices where employees can regularly check their KPIs and check their progress on a monthly or even a weekly basis.
It will help you provide real-time sales data to employees, regardless of where they are working. Every single employee can see their targets, sales figures, and projections which can help them direct their focus. This can improve their productivity and motivate them to perform better.
#3 Break down Barriers of Knowledge Sharing
eCommerce and retail are fast-paced industries. Employees need to constantly upgrade their skills and keep up with the trends. They need access to resources and materials that enhance their skill-sets. But it was a challenge to keep all your employees in a loop and collaborate with them across offices and departments. Your employees are scattered across logistic centres, on the road, studios, call centres, and head offices.
Fortunately, the new generation Intranet aren’t just desk-based. Your employee Intranet is inclusive of a knowledge management system that includes your training materials, videos, company policies, and progress. It goes beyond the office place that allows remote and customer-facing workers to be as much part of knowledge sharing activities.
Regardless of the role, employees will have access to the intranet via desktop, laptop, or mobile. If you take advantage of your Intranet’s newsfeed, you can build a community where your employees can keep up with the latest trends in retail. For example, chargeback scams are becoming more frequent, and afraud prevention plancan help you and your employees combat this trend. It also provides workers with the freedom to join in with the discussions, questions, and blogs posted on the newsfeed.
#4 Streamline Business Processes
A lot of online retail companies are facing a paradigm shift from a hierarchical structure towards horizontal and process-oriented groups. While its a progressive change, it also poses a requirement to have significant interaction between departments, functions, even countries.
How do you build processes that transcend physical offices and are relevant in digital workplaces? More importantly, how do you encourage employee engagement when they personally don’t know everyone in the organization and haven’t even met?
Intranet brings a lot of structure to retail operations — Be it order-placing, delivery, customer support, etc. It is built on the foundation of smart information design where the focus is on tasks and not documents. It allows a seamless flow of communication, especially when employees are scattered across different locations. It allows them to collaborate on different activities like eCommerce order fulfilment and quick deliveries.
intranet is built for employees to connect. So even if you have a customer query that involves multiple departments, Intranet helps you facilitate a smooth cross-departmental collaboration. It centralizes the processes in an easily accessible virtual space. However, when it comes to dealing with customers, companies have the option of creating a custom client portal to handle all situations and keep the communication going.
#5 Onboarding Training
The retail industry across the globe experiences a high-turnover rate. The more employees call quits, the more expensive it becomes for the company to find the right replacement and train them. This poses new problems for employers. It becomes imperative for them to start working on engaging employees right from the time they start.
This is where your employee Intranet comes in. Intranet can integrate with your training programmes. You can onboard new employees and train them via providing access to training videos, QA forums, and the employee directory on the intranet.
It will not only be cost-effective for you but rather speed up the process of new employees warming up to your company. It also allows employees to receive automated notifications about their courses, assessments, and reviews. You can easily monitor their performances and track completion and achievement rates. Since it's already established that your Intranet is cloud-based software, it’s a given that you can train any of your employees from anywhere in the world and take a step closer to building a digital workplace.
# 6 Celebrate and Recognize Success
Customer-facing employees represent your brand in more ways than one. It becomes important that they’re regularly valued and given their due recognition. The whole point of Intranet is to enhance internal communication and experience.
More than a process-oriented platform, Intranet is a community-oriented platform. If an employee has created a new sales benchmark, announce it. If they have completed a duration milestone, celebrate it. It will boost your employees' morale and motivate them to put in their best efforts.
More importantly, let your Intranet be the one medium where employees can be social with each other regardless of their job roles, places, departments, and responsibilities. Share pictures of your company events and encourage participation from everyone.
The retail industry is heavily reliant on these social networks. It's what helps them hook customers and sell your product. Don’t just limit this to your customers. Instead, use these skills of theirs to build your business environment an inspiring one.
Wrapping up
As digital workplaces are gaining momentum, it seems Intranet is going to stay. With so much bad news surrounding low turnovers and disengaged employees, Intranet is a much-needed ray of hope for retailers. It brings about a lot of transparency in internal communication and processes that shoots-up employee engagement and loyalty.
If you’re looking to deliver exceptional customer experiences, you start at home. Focus on engaging your employees and great things can happen. You’ll witness new sales records, and customer satisfaction rates like never before.
About Author: This article is written by our marketing team at LIKE.TG. LIKE.TG is dedicated to providing powerful solutions for your HR teams and creating an exceptional employee experience. Our aim is to help your company improve employee engagement, onboarding, and to save you valuable time!
This is How You Can Deal with Employee Performance Issues in Your Remote Teams
Managing a remote team can be a challenge. You have to ensure that your team members can perform their tasks effectively despite all the distractions of working from home.
If you’re reading this article, you yourself might have already been working from home for some time and also need help with employee performance issues. While some remote workers thrive in this environment, others cannot perform according to expectations. Whether you’re facing productivity or logistical issues, we will give you a roadmap towards improved employee happiness and increased productivity.
Read on to know what you can do to deal with employee performance issues within your remote team.
1. Create a supportive environment
Over the past few years, we've learned that we cannot always attribute employee shortcomings to a lack of effort or passion for the job. Some employees might be dealing with personal issues or are struggling to adjust to a home working environment. Others might be afraid to ask for help, whether work-related or personal. In either case, you need to create an environment where your team members feel that you’ve got their back.
Here are some steps you can take to create a supportive environment:
If your business does not offer paid time off (PTO), it might be time to look into offering it. Allowing your employees to take paid vacation and sick days will help them relax, recover from the daily grind, and focus on personal wellness.
Respond to questions from team members, no matter how trivial they may seem. An employee may hesitate to ask for help out of fear of looking incompetent. You help them increase their knowledge and confidence when you answer their questions.
Ensure that your employees have the tools that they need to perform their tasks.
Conduct one-on-one meetings. According to Hypercontext’s State of High Performing Teams Report, when managers have one-on-ones with their team members, they’re 1.5X more likely to retain their entire team.
Many other factors contribute to employee performance issues, some of which aren’t within the employee's control. Creating a supportive environment targets these potential root causes.
2. Have an open line of communication
Creating a supportive working environment creates an open line of communication among your employees. Open communication is even more crucial in ensuring that all tasks are completed accurately and on time in a remote work environment. It also plays a crucial role in supporting underperforming team members.
Here’s how you can ensure that open line of communication:
Your remote work set-up likely has a messaging platform for its employees. Many clients, B2B contacts, and investors can reach out to you. So, let your employees freely reach out to you as well.
Set up a one-on-one meeting with underperforming employees. A 30-minute catch-up is usually enough to pinpoint the root cause of the employee’s productivity shortcomings.
Practice writing better. Structured thoughts and feedback will help convey your expectations to the employee more clearly.
Having an open line of communication is the on-site equivalent of leaving your office door open. Your underperforming employees may be afraid to ask for help for fear of being judged. Have your lines open to ensure they get the help they need.
3. Ask open questions
When you conduct a one-on-one meeting with an underperforming employee, avoid asking questions that seem to put the blame squarely on them. Questions like “Why are you like this?” put them on the spot and make them uncomfortable and defensive throughout the discussion.
Try to make the conversation as unstructured as possible instead of sticking to a set of guide questions. Asking open-ended questions based on your team member’s responses will help you break through the ice and give you a more accurate overall picture of their working environment.
For instance, you can start with a specific incident that reflects poorly on the employee’s performance. You need to tell the employee that you are not out to get them. Instead, you have to reassure them that you’re just focusing on what happened. You can ask the employee to recall the incident from their point of view, then try to see it from their perspective.
This practice will give you a more balanced view of employee performance issues. It can also help you perform root cause analysis and create a reasonable action plan that the employee can follow to get back on track.
and customer-facing workers to be as much part of knowledge sharing activities.
Regardless of the role, employees will have access to the intranet via desktop, laptop, or mobile. If you take advantage of your Intranet’s newsfeed, you can build a community where your employees can keep up with the latest trends in retail. It also provides workers with the freedom to join in with the discussions, questions, and blogs posted on the newsfeed.
4. Give the employees tools to improve performance
One of the reasons your employee could be performing poorer than expected is because they may lack access to essential tools and software. As a manager or business owner, you may not have enough knowledge about your employees’ equipment and software requirements.
So how would you know what tools your employee will need?
Most remote teams use a messaging platform like Slack, video conferencing software such as Zoom, cloud storage like Google Drive, or a data repository like Jiro or GitHub.
You can ask your team members about their daily tasks and their tools to perform those activities for task-specific software. If you find that your team is using the free version of Canva to create marketing materials, it might be better to get licenses for Adobe image-editing software and its wide range of features.
Consult with your friends and peers who are experts on the subject matter. Any good account executive will say that CRMs are essential for nurturing client relationships, but you will need to ask about the best sales CRM for your business size and niche.
Of course, you need to provide your team with company laptops, hard drives, and printers. In this case, you’ll need to coordinate with your in-house IT team to provide and deploy any machines that your team will need.
Investing in tools and resources for your team is investing in your team’s future. By eliminating the bottleneck caused by the lack of tools, your team will blaze through their tasks and deliver quality output.
intranet is built for employees to connect. So even if you have a customer query that involves multiple departments, Intranet helps you facilitate a smooth cross-departmental collaboration. It centralizes the processes in an easily accessible virtual space.
5. Build a culture of accountability
Sometimes, you need to know when to play “Good Cop, Bad Cop”. Even if your team struggles with personal issues, they still need to finish their deliverables on time. By building a culture of accountability, you can help ensure that your team takes ownership of their processes, successes, and mistakes.
Here are the critical steps toward establishing accountability within your team:
You need to deploy a task management tool or a progress tracker for remote set-ups. You may use free tracker solutions such as Trello and Asana. These tools give you an overview of what tasks are in progress, pending approval, and pending someone else’s input, allowing you to pinpoint the root cause of a task’s delay.
During one-on-one meetings with underperforming employees, they may mention a colleague who they feel is holding up task progress. In cases like this, approach the mentioned employee and corroborate their statements.
Let employees know the gravity of not following deadlines. You may use a Gantt chart to show task dependencies and illustrate how a delay in one deliverable can derail the entire project. You may also show the financial impact of such delays.
In short, let your employees know that it’s their fault they don’t meet expectations if they consistently don’t meet them despite all the help you give. Harsh as it is, this culture of accountability is vital to “keeping score” of how many strikes an employee has and will encourage employees to do better.
That will also allow you to, without bias, write reports that will merit sanctions for employees in question.
6. Create a system of performance reviews
In line with building a culture of accountability is implementing performance reviews to assess employee performance objectively. That allows you to discover and reward your top performers and identify team members who need to improve.
When done right, performance reviews will show who’s underperforming and the areas employees need to do better in. Here’s how you can conduct a performance review:
The performance review should assess employee traits such as respect for co-workers, innovation and resourcefulness, work attitude, etc. You may do this with a number system rating each category or using an essay format.
Conduct performance reviews quarterly or monthly. That allows you to see movements in an employee’s performance.
Gather peer reviews on every employee. That means every employee will have a chance to review their co-workers. That is effective because your employees collaborate more closely with each other a lot of the time than they do with you.
Corroborate peer reviews with your reviews and your employee’s self-review. Synthesizing these insights will allow you to arrive at a more objective conclusion.
You may notice various employee weaknesses that contribute to their employee performance issues. Performance reviews enable you to tag employees with their respective weaknesses, allowing you to approach them uniquely and have better one-on-one discussions with them.
Conclusion
Dealing with employee performance issues is not as hard as it sounds. All you need to do is create a supportive environment and have an open line of communication with your employees. Sometimes, they just need some help with their struggles. Ask open-ended questions to allow them to express whatever they have in mind, too. Also, give your employees the resources they need to work.
However, there are times when employees just don’t care. In these cases, you’ll need sanctions in place. Build a culture of accountability and implement quarterly performance reviews to seek out individuals who aren’t improving. These measures will be a solid basis for when you possibly fire them.
Following these tips will help you deal with employee performance issues in your remote team setup. Ultimately, they will remove any bottlenecks that impede your company’s growth.
About Author:
Sam Molony
Sam is part of the marketing team at Mailshake. Sam’s goal is to inspire people to not just “hang in there” but to thrive. When Sam's not publishing or promoting new content, you can find him playing sports and cooking up a storm in the kitchen.
How Maintenance Management Can Improve Your Team's Productivity
Maintenance management is critical to the productivity of any team. By ensuring that assets and resources are functioning efficiently and effectively, maintenance management can help teams work smarter and more productively. Here are some crucial ways that maintenance management can promote a team's productivity.
Proactive instead of reactive systems
Staying on top of regular maintenance can help a team become more productive by creating a system that is proactive instead of reactive. When an issue arises, it is dealt with quickly and efficiently so that it does not cause further disruptions down the line.
For example, if a machine in a factory breaks down, the maintenance team is alerted immediately and works to fix the problem as quickly as possible. This prevents the issue from cascading and causing even more problems and delays.
Improved communication
Maintenance management can help improve communication within a team by creating clear channels of communication. When everyone knows who to speak to and when, it helps to avoid confusion and delays.
For example, if there is a problem with a piece of equipment, the maintenance team can be alerted immediately, allowing them to take action and avert potential bottlenecks or downtime. This way, everyone is kept up to date on the status of the issue and the team can work together to resolve it quickly.
Better planning and scheduling
Maintenance management can help teams to be more productive by creating better plans and schedules. By having a clear plan of what needs to be done and when it helps to avoid disruptions and ensures that everyone is aware of their responsibilities. For example, if a team is scheduled to carry out maintenance on a piece of equipment, they will know exactly what needs to be done and when. This helps to avoid any last-minute scrambling and ensures that the job is done efficiently.
Reduced downtime
Maintenance management can help reduce downtime by ensuring that equipment is properly maintained. When equipment is well-maintained, it is less likely to break down and cause disruptions. For example, if a team is carrying out regular maintenance on a machine, they are less likely to experience unexpected downtime due to the machine breaking down. This helps to keep the team productive and avoid any lost time.
Better use of resources
Maintenance management can help teams to be more productive by ensuring that resources are used effectively. When teams have a clear understanding of what resources are available and how to use them, it helps to avoid disruptions and wasted time. For example, if a team knows that there is a certain amount of spare parts available, they can plan their maintenance schedule around this so that they do not run out of parts and have to wait for new ones to be delivered.
Improved safety
Safety and productivity go hand in hand. Maintenance management can help improve safety by ensuring that equipment is properly maintained. When equipment is well-maintained, it is less likely to break down and cause accidents. For example, if a team is carrying out regular maintenance on a machine, they are less likely to experience an accident due to the machine breaking down. This helps to keep the team safe and avoid any accidents.
Reduced stress
Maintenance management can help reduce stress by creating a system that is proactive instead of reactive. When an issue arises, it is dealt with quickly and efficiently so that it does not cause further disruptions down the line. For example, if a machine in a factory breaks down, the maintenance team is alerted immediately and works to fix the problem as quickly as possible. This prevents the issue from cascading and causing even more problems and delays.
Improved morale
Maintenance management can help improve morale by ensuring that everyone is working towards a common goal. When everyone is aware of the team's goals and objectives, it helps to create a sense of purpose and unity. For example, if a team is working towards fixing a problem with a piece of equipment, they are more likely to feel motivated and united than if they were simply working on their own.
Increased efficiency
Maintenance management can help increase efficiency by ensuring that tasks are carried out in the most efficient way possible. When teams have a clear understanding of what needs to be done and how to do it, it helps to avoid disruptions and wasted time. For example, if a team knows that they need to carry out maintenance on a machine, they can plan their schedule around this so that they do not have to stop working on other tasks to do the maintenance. This helps to keep the team productive and avoid any lost time.
Greater flexibility
Maintenance management can help teams to be more productive by providing greater flexibility. When teams have a clear understanding of the resources available to them and how to use them, it helps to avoid disruptions and wasted time. For example, if a team knows that they have a certain amount of spare parts available, they can plan their maintenance schedule around this so that they do not run out of parts and have to wait for new ones to be delivered. This helps to keep the team productive and avoid any lost time.
Conclusion
Maintenance management is a key part of keeping teams productive. By ensuring that equipment is well-maintained, resources are used effectively, and everyone is working towards a common goal, maintenance management can help to improve a team's productivity.
About Author: This article is written by our marketing team at LIKE.TG. LIKE.TG is dedicated to providing powerful solutions for your HR teams and creating an exceptional employee experience. Our aim is to help your company improve employee engagement, onboarding, and to save you valuable time!
Planning Employee Perks and Benefits for the Post-Pandemic Workplace
The needs of the modern workforce are constantly evolving with the socio-economic as well as cultural and generational trends. It’s a natural process that companies need to monitor and adapt in order to stay relevant and retain a positive employer brand and increase employee engagement and happiness. This has been true in the pre-pandemic era and it’s true today.
That said, every once in a while we are faced with a disruptive new trend or an unforeseen circumstance that can rapidly change our way of life. The COVID-19 pandemic is a prime example of one of the most disruptive events since the economic crash of 2008, and while the economic effects of the pandemic have stabilized in many parts of the world, the ramifications will be felt for years to come.
Specifically, business leaders are now faced with a new demand to reframe and rethink the perks and benefits offered to employees as well as changing the dynamics of employee engagement beyond the COVID-19 pandemic era. That’s why today we are going to talk about the best ways to build a new perks and benefits plan to build a better work life balance for your employees, keep them happy and engaged, and ensure a high talent retention rate.
1. Understand how the Pandemic has Impacted the Workforce
Without a doubt, the pandemic has had a profound effect on the global workforce. While it’s good to see that, according to the latest engagement statistics, employee engagement didn’t drop due to the pandemic, the COVID-19 crisis has brought numerous other challenges to light.
For one, your employees might still feel engaged, but that doesn’t mean that their happiness levels, feelings of professional and personal security, or overall job satisfaction are the same as they were. In fact, the pandemic has sowed the seeds of doubt and even panic in many employees who have been fearing for their job security throughout the COVID-19 crisis.
What’s more, don’t forget that the most common challenges of working remotely have now been amplified by the effect of the pandemic, and so managers need to work extra hard to create a productive and safe remote work environment in the new normal.
Keeping all of that in mind, it’s important to start thinking of the quality of life improvements through concrete perks and workplace benefits that will help the employee experience and allow them to thrive. Let’s see how you can create a winning plan.
2. Define Your Benefits Objectives and Budget
The goals of your employee assistance programs EAPs are obvious: to promote happiness and wellbeing in the workplace, to elevate engagement and productivity, and to create a culture and environment of continuous advancement for the growing number of concerned professionals. But to achieve those goals, you need to have clear objectives for your new benefits plan, and you need to have a clear budget in mind.
That’s because, in many workers’ minds, what they see as a perk or benefit has changed. For example, before the pandemic, working remotely was seen as a perk, but for many people, it’s now a standard expectation.
Conversely, when everyone worked together in an office, having access to productivity tools was considered a standard part of the job, but now (at least for work-from-home employees) it’s considered a benefit. So, everything is changing, and that affects your planning and budgeting.
To budget properly, you should know what kind of perks are taxable. For example, employee gift cards (such as one for a coffee store) are taxable, even if they’re for as little as $5, while physical gifts (such as a coffee mug or bag of coffee beans from that same store) are not, as long as they don’t have a higher cash value that crosses the threshold of tax regulations. Knowing the difference will help you prepare a detailed budget and know how much you can allocate towards various perks and benefits without raising your employees’ taxes. To make this easier, consider using atax calculator to estimatethe tax implications of various perks and benefits.
If one of the benefits is to provide employees with more paid time off to ensure employee mental health support and prevent burnout, then you need to do so in a transparent, balanced, and fair way so that all employees (in the office or remote) are treated equally. To do that, follow a PTO accruals guide, which will also help you figure out how this benefit will affect your company financially in the long run. The same goes for any high-value perk you introduce into your organization.
That’s why you need to be clear on your objectives. Keeping in mind how the pandemic has affected the mental health of employees worldwide, your key objectives should be to:
Elevate happiness and minimize stress
Prevent and battle burnout
Come up with hybrid work arrangements that benefit all
Elevate employee job security
Create a more flexible schedule to elevate productivity
Help employees reconnect in the workplace
Allow employees to continue advancing professionally
Ensure higher health care benefits in a post-pandemic environment
3. Conduct a Needs Assessment
To create an effective plan and achieve your goals, you need to elicit employee feedback and take a proactive approach to needs assessment. Don’t think that the general trends or statistics are the only data points you need to identify the right mental health benefits for your employee collective. Instead, use your human resources experts to meet with your teams and individuals to discuss their needs and aspirations. In those meetings, ask a lot of open-ended questions and do a lot of listening so that you can design surveys and follow-up questions that are meaningful to your workforce, not just the general population.
When you do, you might find out that your employees…
Don’t need a communal chill zone so much as they want to acquire new skills and advance their careers.
Want to improve their team’s results, but don’t have access to the data they need to make the best decisions (especially remote employees and teams).
Want to feel connected, yet complain that far too much of their time is wasted in meetings that use their time unproductively.
As approaches to these findings, you’ll want to concentrate on solutions such as learning how to conduct meetings with your team more effectively, or researching and sponsoring online course providers where employees can choose to advance their skills at whatever time is best for them. And you might want to invest in technology having best VPN services for remote employees to restore and improve sales data quality, as such information is essential to most decision-making.
This way, you will effectively be their growth provider and inspire them to remain loyal and devoted to your brand. Also, advanced training lets employees use their new skills to add value to your business instead of searching for better opportunities.
As you can see, it’s not only important to assess their needs, you also need to act on those needs in a timely manner.
4.Use the Data to Create a Comprehensive Plan
Once you have conducted your research and have talked extensively with your employees to identify their drivers and needs, it’s time to draft your action plan. You need to create a detailed perks and benefits plan that you can put into effect quickly, complete with timelines, financial projections, objectives, and other important details for the management and the employees.
These financial projections will feed into your financial data over the long run, and can help you improve your data quality and cost of talent acquisition, retention, and more. Even though you are using data and financial planning to orchestrate your perks and benefits, remember that your plan needs to take employee feedback into account as the most important determinant of how to create a hierarchy of needs.
In other words, perks should be prioritized according to employee needs and aspirations in the post-pandemic workplace, complemented by the trends in your industry and the engagement statistics we mentioned earlier to create a long-term approach.
That said, gathering data is only half the battle. It has to be communicated to audiences in ways they can absorb. For instance:
Upper management will want a comprehensive financial overview that is refreshed in real time (or at least with regular frequency), so your employee-related data needs to feed into related dashboards.
Managers and HR leaders will need data that pertains to their teams. If you have a comprehensive internal website, you’ll want to add authorized access to this kind of information so it’s available to relevant employees.
Employees need to know overall numbers to measure progress, make comparisons, and guide their ideation. If you don’t have a comprehensive online resource for data shared with employees, consider establishing one, especially if your workforce is remote. (Here’s an example of small business website development costs to give you an idea of what such a project might entail.)
5. Monitor the Effectiveness of the Plan and Optimize Periodically
Now that you have introduced your big perks like more paid time off or employee training programs, as well as your branded company swag such as custom T-shirts, coffee mugs, and frisbees, it’s time to see if your employee engagement strategy is paying off. You need short-, mid-, and long-term KPIs in order to gauge the effectiveness of your new perks and benefits.
Some of the short-term KPIs include:
Productivity fluctuation within a month
Happiness levels in the same timeframe
Return value on completed training programs
Engagement fluctuation
Remote employee presence and activity on time-sensitive projects
Short-term culture improvement
Some of the mid-term KPIs include:
Employee happiness and zeal within three to six months
Financial returns on investment for career advancement programs within six months
How the perks have affected employee work satisfaction or have prevented burnout
Increased productivity levels on mid and long-term projects
How the perks have affected your talent acquisition and retention rate over a six-month period
For long-term KPIs, you want to monitor the same data but over a one-year period to get a sense of what has worked and what needs improving. To generate actionable insights, however, you need to conduct periodical surveys and talk with your employees to get valuable, first-hand feedback.
Over to You
The pandemic has been a transformative experience for employees all around the world, and the needs of the modern workforce have begun to change once more. As a business leader, one of your top priorities should be to create a new perks and benefits plan for the post-pandemic workplace that will ensure employee happiness and engagement in the years to come.
Use this guide to identify the perks your employees truly need and want, and then implement them efficiently and effectively throughout your organization.
About Author: This article is written by our marketing team at LIKE.TG. LIKE.TG is dedicated to providing powerful solutions for your HR teams and creating an exceptional employee experience. Our aim is to help your company improve employee engagement, onboarding, and to save you valuable time!
5 Steps On How To Onboard Outsourced Employees
In the modern economy, countless firms leverage outsourcing for added flexibility in their business processes. In 2022 most corporations, and many SMEs, make use of outsourcing to some extent, especially across roles like IT where technologies and needs can change quickly depending on the market and project cycles.
But outsourcing has to be well managed by an organisation for it to be leveraged to full advantage. You can’t parachute outsourced staff into your organisation and expect that to work out any better than you would if hiring in-house staff with no onboarding process.
Outsourced staff are, by nature, temporary. They might be with an organisation for just a few days; or years. But the no.1 reason why companies outsource functions is that there is a lack of long term clarity around the length of time certain staff and specialists might be required for; or that it is clear they will only be required for a particular period.
Being able to scale employee numbers up and down with projects and other cycles that mean elastic requirements can be a significant strategic advantage. But the quality of the work of outsourced staff should meet the quality you would expect from permanent employees for the strategy to be sustainably successful.
With that in mind, there are three compelling reasons why a strong onboarding process is necessary for outsourced employees:
An onboarding process is necessary for any employee, in-house or outsourced.
Good onboarding experience is particularly important for outsourced employees because they will contribute for a time-boxed period, which means it is particularly important they are brought up to speed and integrated quickly and effectively.
A strong onboarding process reduces the threat of tensions between permanent in-house employees and outsourced employees.
The onboarding checklist of outsourced employees won’t necessarily always be the same. A software development team from an IT outsourcing provider will need to pass through an onboarding process that looks different to that for service desk staff. But there are a number of universal principles and steps that almost any onboarding process for outsourced staff should incorporate.
Let’s Run Through 5 Of These Steps:
#1 Create Onboarding SOPs
A well thought out and clearly defined onboarding plan that has been tailored to different outsourced functions within your organisation is key to both the quality and consistency of integrating outsourced employee experience. To achieve that make sure you create detailed SOPs (standard operating procedures) that can be followed as steps and checked off as each is completed.
That will ensure every outsourced employee passes through an effective onboarding process which will give them the best chance of settling quickly into their role and excelling on behalf of your organisation. It also introduces trackability and accountability so the source of any onboarding failures can be identified and rectified.
#2 Comprehensive Induction Training
There can be a reluctance for employers to invest the same amount of effort into inducting and training outsourced team members as they would in-house staff on permanent contracts. While it is logical to particularly invest in team members you expect to be with you for the long haul, it is also important to not cut corners with outsourced staff.
The reason you are making use of outsourced staff is because you need them as per your project management plans. Unless there is a clear reason why the quality of the execution of that function is less important than it would be if you were using permanent employees, outsourced employees should be given the same level of induction and training.
Any drop in the quality of the work performed by outsourced employees due to a lack of training or induction processes will reflect just as poorly on your organisation as it would if they were permanent staff members. Nobody from outside the organisation will make a distinction between outsourced and permanent employees.
And your permanent employees won’t either if working with outsourced colleagues. If they underperform in a way that impacts the work of others because they weren’t given comprehensive enough inductions and training, you’ll negatively impact the sentiment of your permanent workforce.
#3 Communicate Strategic Role Of Outsourced Employees Clearly To Inhouse Employees
Part of the onboarding process of outsourced employees should involve permanent, inhouse employees. You should communicate clearly why these roles are being outsourced and why that strategic decision is in the interests of the organisation and, by extension, all of the permanent staff.
This stage is especially important if outsourced employees fulfil functions that were previously executed by permanent inhouse employees. And particularly if permanent employees fulfilling those functions have been recently let go. That could lead to an “us and them” culture between permanent and outsourced team members that is corrosive to working relationships and outcomes.
Even if new functions that have never been executed in house are being fulfilled by outsourced employees, communicating why those functions, and reassuring permanent employees there are no plans to subsequently outsource their jobs, is important to cohesion.
#4 Foster Relationship Building Between Outsourced Permanent Employees
Not all outsourced employees will fulfil functions that bring them into regular contact or collaboration with permanent employees. But many will and in those cases a central part of the onboarding process should be focused on establishing relationships between new outsourced staff and permanent employees already working for the company.
Creating an environment and potentially activities conducive to helping foster personal relationships between outsourced and permanent staff who will be working together will help more quickly forge a new collective working effectively towards the same goals.
#5 Make Outsourced Employees Feel As Much A Part Of The Organisation As Permanent Employees
Whether an employee is outsourced on a permanent inhouse contract, effort and performance will almost certainly be maintained at a higher level if professionals have bought into what your organisation is trying to achieve and feel part of it. If less effort is made to introduce outsourced employees to company culture, the workplace community and explain the aims, goals and intended outcomes of their work, the likelihood is they will put less into it.
If outsourced employees feel like hired guns brought in to do a job then leave and be forgotten about, they are unlikely to be as vested in that as starting a new job. How well-outsourced employees can be integrated into your organization and with colleagues who are permanent employees will inevitably be influenced by how long their contracts run. But if outsourced staff will or are likely to be working within your organization for a medium to long-term basis, it is just as important they feel part of the organization, and are as invested in its success, as anyone else.
Conclusion
The dynamism of the modern economy makes it more crucial than ever for organisations to be flexible and able to quickly adapt to a changing environment. Using outsourced employees for functions that might need to be scaled up or down through time or with project cycles is one of the most effective ways for an organisation to introduce that flexibility into its workforce.
However, a poorly managed approach to outsourcing can undo much of the strategic benefit the staffing model can bring. Establishing a high quality and consistent outsourced employee onboarding process is one of the best ways an organisation can ensure that it leverages the advantages of outsourcing without falling victim to its potential downsides.
The five important steps outlined here will need to be adapted to your particular circumstances and the roles you are outsourcing. And you will need to break them down into smaller steps that form part of a detailed SOP. But if you make sure all five are suitably addressed by your onboarding process for outsourced employees, you will have a strong foundation which should mean you realise the maximum benefit and minimal downsides.
About Author: This article is written by our marketing team at LIKE.TG. LIKE.TG is dedicated to providing powerful solutions for your HR teams and creating an exceptional employee experience. Our aim is to help your company improve employee engagement, onboarding, and to save you valuable time!
What Do Employees Look For In Their HR Leaders?
As our preferences for how, where, and with whom we work have changed in the past three years, so have our expectations for our human resource departments. We now look at our HR leaders to build their policies in ways that support our wellbeing, purpose, skill development, and growth.
Companies with a focus on growth are already conducting studies to find out how they can help their employees be productive while also leading fulfilled home and personal lives. All of these studies, though varied in their goals, deliver some resounding, unanimous findings. One of them is about employees expecting their companies to stand as the force of good in the world. We want our executives and leaders to champion diversity, inclusion, and acceptance.
Here are 5 major expectations that the modern workforce has for its HR leaders in 2022 and beyond.
1. Employees Want to Join Strong, Compelling Brands
Yes, we all need to be paid more and feel appreciated at work, but there’s another expectation that more and more employees have started to express. According to the Mercer leadership study published recently, employees want to feel connected with the organization on a more visceral level. They want to feel part of a compelling and future-driven brand. Part of some change, and meaning.
But when I say brand and you think of creating a business logo, doling out a marketing campaign, and think great talent will flock to your doors, you’ve got your work cut out for you. While these outward brand expressions are important, it’s a mistake to consider them the entirety of the brand. To create a compelling and consistent brand, your organizational values, goals, and actions must all align. Your business purpose should be clear and clearly communicated both internally and externally.
Make employee engagement an integral part of your operations. Make sure you are giving them the flexibility, freedom, and resources to thrive in their roles. Only then you can attract top talent that agrees with the values and objectives that you hold dear. These are the people who will dive into the passion wholeheartedly and commit to bringing about the changes you want in the world.
2. Workplace Strategies that Promote Inclusion and Equity
As a people-focused department, it is time to champion employee concerns that relate to inclusion, diversity, and equality. The pandemic has given us a microscopic view of the many challenges and restrictions that workers of different minority groups face. It could be a barrier to fully accessing technology, lack of specialized training programs, unintentional biases rampant in the organizational structures, and many other things.
To turn your company around and become an HR leader, not just a manager, you’ll have to make swift and definitive changes. MasterCard did this by addressing generational barriers within the organization. Its ‘YoPros’ (Young Professionals Business Resource Group) program mentors older employees in learning about social media and how to use it for business. Kaiser Permanente – a healthcare organization – is another employer with a commendable diversity record. The company’s labor force has no racial majority – 60% of it comprises people of color.
Use these examples as the starting point to create and implement policies and systems that support people of different backgrounds and abilities to join your vision and help take your brand to the next level.
3. Competitive Pay is the Bare Minimum – You Need to Offer Perks and Benefits
The perks and benefits being offered to the employees are looking a lot different post-pandemic. A significant chunk of employees has moved to remote work arrangements, resulting in their lack of access to company-offered perks such as healthy on-site meals, daycares, or gyms.
The pandemic has also exposed the voids in our understanding and treatment of mental health problems. An alarmingly high number of employees have reported feeling stressed, anxious, depressed, and burnt out. Mental health issues have become the leading cause of disability in the country.
A survey by Lyra Health and the National Alliance of Healthcare Purchaser Coalitions also reports that 40% of the American workforce suffers from the effects of burnout. Two-thirds of those surveyed also reported that poor mental health has diminished their productivity and performance at work.
All of these topics point towards a need for a more well-rounded approach to employee benefits programs. It has to become bigger than paychecks and medical insurance. HR leaders need to think of delivering healthy meals and snacks to remote workers, subsiding their gym memberships, childcare assistance, providing financial wellbeing programs, virtual and otherwise mental healthcare offerings, flexible scheduling, and customized benefits packages.
Conducting a company-wide survey to find out the kind of benefits that would serve your workforce the best is the most holistic way to approach the issue. It will help you guide your effort and investment to areas that are going to deliver the most value.
4. Create Up-Skilling and Re-Skilling Programs
Up-skilling and re-skilling programs are another way for your HR department to look at the future with a more comprehensive lens. Training your workforce in education, technical knowledge, and skills that are required for future jobs helps you create a workforce that is more agile and can respond to sudden pivots (like a global pandemic) with more resilience and efficiency.
Even before the pandemic, corporations like Walmart, Target, and Amazon had started tuition reimbursement programs where the companies cover either full or partial college costs for their workers. Google has a thriving volunteer community where peer-to-peer training and mentoring ensure that the company’s workforce learns from the best in a thriving and supportive environment.
In 2021, Accenture invested $1 billion in its reskilling and training program for all of its employees of all levels and designations. Since March 2020, the company has trained more than 70,000 professionals and has increased its training hours by 6% while also reducing training costs.
As employee appreciation efforts go, investing in their skills training is a great way to show your trust in their abilities and to root for their success. If you’re not a billion-dollar company yet and cannot afford pricey college tuitions or fancy digital training, platforms such as LinkedIn Learning and Coursera are available. You can also consider Google’s digital training courses from its platform, Digital Garage, for high-end, free technical education.
5. Make Work-From-Anywhere a Norm
Remote work was already a thing for a large number of people around the globe way before the pandemic. According to stats, 17% of U.S. employees worked from home prior to 2020. Globally, this figure was at 21%.
After Covid-19, these numbers have jumped to 44% and 56% respectively. With more and more people and companies feeling comfortable with the many benefits of WFH, it has started to become a staple of modern work offerings. So much so that many people resigned from their jobs when refused by their employers to be given flexible work situations. According to a Slack survey, 72% of the workforce is looking at companies that offer a hybrid work model. A combination of office + remote situation where employees can choose when to come to the office and when to stay at home and work from their living room.
As an HR head, it’s your duty to sit down with employees and the management and figure out what your hybrid work model is going to look like. You can ask your entire staff to come to work some days of the week and work remotely on other days. You can also make some teams fully remote while others can be office-bound. Then there are companies that offer WFH when their employees have to take care of important things at home – childcare duties, a doctor’s appointment, household fixes, and such.
Just figure out what works for you and your teams and get on with devising the strategy. With the most intuitive digital collaboration tools at your disposal, there really is no excuse to deprive your staff of the flexibility that remote work brings.
5. Effective Remote Team Introductions
Remote employees need to meet their teammates just like any new employee would. Team introductions are easy to overlook when any new employee is remote. There are a few ways to integrate remote employees with the rest of your team:
Have a group welcome video call.
Schedule one-on-one introduction calls.
Hold shadow sessions where your new employee sits in as others perform work processes on a screen share.
Use recorded sessions like sales calls or customer service calls to familiarize new employees with your customers and messages.
Give a virtual tour of your facilities.
Employees perform best when they know they are valued teammates and share the same communication and collaboration tools and best practices with the rest of the team. While you cannot take a remote employee out to lunch in person, everyone has adapted to video coffee breaks, lunches, and happy hours.
Conclusion
The future of work demands HR representatives to show their value and relevance to their organization and people. The days of looking at HR as a bridge/connection to corporate/management are over. Employees now expect their HR leaders to champion change, pursue innovation, be proactive in their support of the workforce, and listen to employee concerns with the intent to solve their issues.
About Author:
Nina Hoffman
I am a marketing and business development expert and have been a part of the industry for the past 5 years, providing strategies, content learning and access to peer networks. I am passionate about helping businesses build a professional online persona.
A Complete Guide to Employee Performance Management
Technology has improved our work culture and helped us perform tasks faster. Earlier, we used to check the resume of potential candidates manually. Instead, we just need to scan them through a resume parser like Affinda’s software. In the same way, we also track employee performance management to identify the performance of a particular employee.
Performance reviews have been a standard fixture in evaluating how to improve employee management. However, the traditional yearly appraisals are seen to have less impact on an organization. This is because they are seen as if they are subject to bias and make management and feedback a yearly event. However, performance reviews are not necessarily supposed to have the same effect. They are seen as opportunities to grow and good data sources for business development and employee engagement. In addition, it also makes employees satisfied with their job.
What is performance management?
Performance management can be defined as a process that helps effectively manage different personalities in the workplace to optimize organizational performance. Performance management ensures that employees meet their set goals and perform their tasks to the best of their ability. However, performance management is effective when employees are informed and familiar with the organization's review process. This makes it easier for them to get feedback from supervisors or the human resource department without feeling criticized. Employee management usually happens in many phases. This article explores the stages that make performance management better.
1. Planning
Planning is the most crucial stage when it comes to effective performance management. Planning usually involves blending business values and goals with that of the organization with those of the employees. When planning for performance management and reviews, one can consider independent development plans or job descriptions. Using these two tools, one can get clarified on any work assigned to employees and helps to avoid any confusion. When using a job description, direct supervisors or human resource managers can update the job descriptions after a periodical performance review. This makes the job description up to date and reflects on the current roles and responsibilities assigned.
2. Action
The action stage is usually handled by the employees, management, and people involved in the business's day-to-day operations. This is done through the independent development plans, used as a framework for everyone when priorities and achievements are reviewed. During the action stage, the main activities usually involve onboarding, opportunities for improvement, additional educational opportunities, and career development.
3. Monitoring and tracking
Technology has made it easier to evaluate, monitor, and track the performance of people working in an organization. One way to achieve this is by using analytical software to monitor everyone's activities within the business. Monitoring and tracking provide a way of keeping a record of the achievements and areas an employee is supposed to work on. This includes the achievements the employee has made within the review time frame, the areas where they require employee feedback to improve themselves and expanding or reducing their job descriptions as they need to grow or improve on their work output. Corporations and business owners usually use the data extracted from these tools to analyze the workforce. It provides an opportunity to mark weak areas employees can improve on. It also allows organizations to find solutions to human resource problems they might be facing and strategizetheir workforce goals. An excellent way to improve the data is by integrating data with workforce analytics to give better feedback and review the presented data.
4. Review
For proper performance review, it is not enough to hold an annual review session only. It is crucial to have regular review sessions with your employees to share and exchange feedback on performance measures. This creates a better performance insight framework for the business. For instance, one can choose to have weekly or quarterly employee feedback sessions to review employee development in the business. With a proper review framework, one can easily reward and recognize employees. However, most businesses use four strategies for management: monitoring, planning, rating, and rewarding. Each method has been known to exhibit very strong results and provide frameworks to improve the quality of output for employees and management every time.
Conclusion
Performance management serves as one of the best ways of ensuring that a business develops. In addition, it gives employees a perfect avenue to exchange ideas with their direct superiors and receive continuous feedback on their job performance. It also provides an avenue for employees to feel satisfied and knows that they are valued in the business they are taking part in. Without proper employment management structures and review performance, employers can't relay feedback that is directly aligned with the business goals of the company. How do you track your employee’s performance? What process do you use to review your employees' performance? Please share with us in the comment section.
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About Author: Lori Wade is a journalist and content writer from Louisville. Lori creates news and informative articles about HR, recruiting, and employee productivity. Moreover, she is part of the team working on Affinda's software.
What Are The 4C's of Onboarding and How to Implement Them (Plus A New Hire Checklist Template)
As an HR professional, you're well-acquainted with the practice of onboarding. But if your company has never made doing it well a priority, you may not have a full understanding of its benefits.
We'll attempt to remedy that in this blog. We'll explain why proper onboarding of new employees is so important, and how to do it effectively using the four C's approach. Let's jump in!
The Importance of Onboarding
First off, why doproper onboarding best practices even matter? There are many different reasons. We'll cover a few of the most prominent ones now:
First Impressions
Do you remember the old saying, "You never get a second chance at a first impression"? Well, it definitely rings true in the business world. Especially when new employees are first being introduced to the inner workings of a business.
If your onboarding process is chaotic and outdated, new hires will assume the company isn't well-managed. They may even begin to doubt their decision to take the job. Certainly not the feeling you want new team members to have on their first day!
Employee Engagement
Successful employees — the kind that work hard, help move a company forward, and make the HR department that hired them look good — are engaged employees. There's no way around it. If your company's employees aren't engaged in their work, they'll produce lackluster results, and engaged employees will lead to a more productive workforce.
In fact, studies show that companies that implement a structured onboarding approach produce 50% more productive employees!
Engagement also increases employee retention, which directly impacts the financials of the company. Let's talk more about that:
Financial Responsibility
Successful onboarding directly affects a company's bottom line. As we've already mentioned; the process can elevate an organization in the mind of new hires, increase their engagement level and make them more productive. Each of these leads to more profit.
Onboarding online tool can also entice workers to stay with a company longer — an important fact considering the high cost of employee turnover. Think about it, if your employees think highly of your company and are engaged in their work, they won't have much incentive to leave.
The Four C's of Onboarding
Can we agree on the importance of onboarding best practices? Great, now let's dive into the four C's approach. Use these techniques to improve your company's onboarding process.
1. Compliance
Most companies, regardless of their stance on onboarding, cover compliance(such as I-9 compliance)when a new team member is hired. After all, it's the law. Compliance measures typically include an outline of company policies, confidentiality requirements, safety regulations, and more.
These measures need to be taken, but they're also just the tip of the iceberg. The first level, so to speak. Let's move on to the second C.
2. Clarification
Unfortunately, for many companies, the onboarding process begins to break down at this step. As an HR rep, you need to ensure that each of your new hires clearly understands their role in the company and what's expected of them. They need clarification.
Questions to answer may range from high-level queries such as what the company's overall objective is and whom new hires should report to; to ground-level details like where to park. It's all vital to a smooth and successful onboarding experience.
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3. Culture
Company culture is often taken for granted. Or mistaken for perks like catered lunches or unlimited time-off policies. True culture goes deeper and encompasses an organization's mission, values, the vision of the future, the way team members interact.
HR departments should make culture a priority during the onboarding process and steep new hires in it from the very, very beginning. This includes the original employment ads and initial interviews; and runs through the employee's entire first few months at your company.
4. Connection
For business success to be achieved, connections among employees must be made. Your staff is more than random people performing specific functions. They're teammates working together to accomplish ambitious goals. At least they should be.
Create a new hire checklist to help you prepare so that when new hires arrive for onboarding,you’re ready.
Foster connection by introducing new hires to their new colleagues. If there are subgroups within your company you believe align with their personality — a band of people who meet on Saturdays to perform community service, for example — arrange for an introduction to be made.
If your organization has the ability, you may even want to assign a mentor to new hires, who can show them the ropes during their first couple of months on the job.
Whatever you do, foster connection and communication between new employees and the rest of your company. Avoid common problems with onboarding and your company will be better for it.
Put the Four C's Into Action
In this blog, we covered the importance of onboarding best practices and the four C's approach to doing it effectively. We hope this information has been useful!
If you can implement a system that ingrains compliance, clarification, culture, and connection into each of your new hires — and commit to it — your company will see a lot more success. It's almost inevitable. But it's not necessarily easy…
That's why we've created tools to help. Our onboarding software, in particular, will help you incorporate the four C's into your process and create productive and more engaged employees, for your organization. If you have not yet tried an employee onboarding software, now is the time!
Launching a Successful Onboarding Initiative
The benefits of initiating an onboarding program, as discussed in our first paper on this topic, include increased retention, productivity, and job satisfaction. In order to achieve these benefits,a successful onboarding initiativewill have key components, including explaining rules and regulations, defining expectations, presenting cultural norms, and developing relationships. In each of these areas, a human resource management system (HRMS) with onboarding technology can enhance the process.
Technology provides an increasingly important level of support that will help an onboarding program meet its goals. The components of an effective technology underpinning are:
Task Management: Those capabilities helping to perform the administrative tasks usually using a built in series of protocols, which are step-by-step instructions with feedback.
Workflows: Those capabilities providing communications, outreach, alerts, notifications, and process steps between the newly hired employee and the rest of the company (at all levels across many departments). Oftentimes, the status of each of the workflow steps is presented in a “dashboard” view.The workflow capabilitiestypically include employee self-service and manager self-service notifications.
In either component, a workflow of step-by-step instructions and screen progressions pertinent to the task is important. This is especially recognized and intended to mirror the strong degree of comfort that Gen X, Gen Y and Millennials have with any online interaction.
This guide was designed to help you navigate through those difficult tasks and help determine the right software for your organization, download our ebook now.
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Onboarding Must-Haves
Rules and Regulations Explained
Successful onboarding will explain the basic set of requirements, policies, and procedures a new hire will need to follow. Doing so will ensure that the new employee is abiding by legal requirements needed to succeed in the role they are assuming.
An HRMS streamlines the process of explaining the appropriate rules and regulations.For example, Onboard from LIKE.TG, keeps track of I-9 and W4 forms online, complete with valid signatures. New hires can complete anonboarding checklistbefore their start date, allowing employees to participate in what is known as preboarding.
Ideally, this keeps them engaged, excited and eager to begin, and of course, gives them the feeling of being a productive member of the “team” even before they start their employment on day one. For college hires this might prove valuable as there is usually a lag time of a few months from graduation to start date.
With an HRMS, it’s also possible to create a portal within the company’s own website where employees can go to complete all of their administrative tasks, learn about the corporate culture, take new hire training, and find out anything else that will help them be more productive. In this manner the newly hired staff member LIKE.TG.COM takes an active role as opposed to a passive one, and takes ownership for accomplishing the required administrative tasks.
Onboarding softwarekeepstrack of I-9 and W4 forms online, complete with valid signatures.
Expectations Defined
Onboarding does more than explain rules and regulations, it also clarifies the new-hire’s role within the organization. During onboarding, role clarity is a consistent predictor of job satisfaction and organizational commitment. The better an employee understands his or her role, the more likely they will be to meet expectations. In fact, if a new-hire’s role is unclear, the organization is likely to lose money due to employees that don’t understand their roles, become disenchanted, and could likely leave in a short timeframe.
An HRMS can aid in the onboarding process by setting expectations for employees. HRMS technology creates specific onboarding workflows that are triggered upon input and receipt of the initializing event, such as acceptance of the “offer letter” and agreement of the first day of employment. These can include:
An e-mail message to be sent to a new employee with a “welcome letter” and instructions for using the onboarding components of the HR system.
An e-mail message to be sent to other internal departments, especially internal IT, informing them of the new hire’s start date and other pertinent information needed to establish security IDs, passwords and access to specific systems, and to initiate the preparation of any devices such as laptop and phones, as needed.
An e-mail to the employee with a link to a “new employee portal” which walks the new hire thru a step-by-step process of downloading and uploading a wide variety of employment information, prepares them for their first day, and streamlines their socialization to the new organization.
At the same time that the above activities are taking place, the hiring manager can go online to select the tools and office space the new staff member will need. Those requests, in the form of a triggered email, with content preloaded, are sent to the information technology and facilities departments, among others, so they are ready for the employee on their first day.
An effective onboarding program must seamlessly incorporate the supportive protocols mentioned above into what the newly hired staff member “experiences” in each and every contact with the organization.
Cultural Norms Presented
Besides explaining rules and regulations and defining expectations, onboarding, if implemented correctly, will convey the “culture” of an organization. When corporate cultural norms are conveyed correctly, new employees gain an understanding of the organization’s goals and values and hopefully begin to embrace and understand the company’s ethical and political landscape.
Supporting your onboarding initiative with Onboard from LIKE.TG,allows you to communicate your organization’s mission and values while the new hire goes through theonboarding process.
The most effective onboarding initiatives are within those organizations that are using the Internet to facilitate the experience and provide the new employee with corporate history, the values of the firm, and an overview of the strategy and fiscal goals.
Another important component is the use of videos that can, for example, provide a “welcome” message from the most appropriate senior executive (hopefully the president or CEO) or can provide an overview of the company’s performance (possibly by the CFO).
All of these tools and activities are intended to build an initial and strong foundation for engaging the new employee and hopefully instilling positive momentum, excitement, eagerness and a feeling of being an important part of the organization. These “emotions” must be reinforced by an effective program that extends over a period of time. Research shows that the most effective and considered “best practice” onboarding programs should extend over several months and not end right after any formal orientation.
Relationships Are Developed
The last component of successful onboarding implementation is developing relationships in order to help employees become better integrated into the company. In order to achieve integration, someonboarding programs include rotational assignments; others may include special projects that are designed to expose the new employee to parts of the company they would not normally have any contact with. There is good reason to incorporate these types of activities during a period of months after the start date as this would expose the newly hired staff member to other corporate practices, locations, culture, and colleagues.
Another critical component in the relationship development process is the need to include the direct hiring manager. Research shows that the relationship with the manager is one of the most significant in an employee’s work life and directly influences the engagement and eventual longevity of the employee. Most employee turnover is ultimately caused by that relationship (or lack of), which makes the ability to assimilate new employees a core competence of managers. An employee’s direct manager typically controls all career progression, educational opportunities, and the assignment of projects.
So a manager who takes time to discuss goals and expectations and in effect serves as a “mentor” who shows concern over that person’s “socialization” and who knows what the employee can do and wants to do, will make wiser decisions and build loyalty over time.
Using onboarding technology from LIKE.TG can enhance relationship development by building a new hire social network and engaging the new hire in the company’s social network. If you are hiring a significant number of young employees, an online new-hire community can help them feel more at home. These corporate social networks can be used for work tasks, allowing employees to help each other get acclimated, and provide for socialization.
Quantifying Onboarding ROI
As we know from many sources, among them the 2017 State of the American Workplace report by Gallup, which surveyed over 195,000 employees. “51 percent of U.S. employees say they are actively looking for a new job or watching for openings.”
Undoubtedly, no one would argue that this indicates a loss of engagement and can only be remedied by ensuring that newly hired staff members are highly engaged from the start, even beginning with the first moment they have contact with an organization.
The majority of company leaders would agree that employee engagement is important to success, but they may not realize the direct financial impact high engagement can have.
According to research, “Companies with employee engagement programs achieve 26% greater year-over-year increase in annual company revenue, compared to those who do not have formal programs.”
Regarding engagement with employees specifically by their leaders, “managers who are not engaged or who are actively disengaged cost the U.S. economy $319 billion to $398 billion annually.”
With numbers like these, it’s no wonder that organizations are eager to adopt onboarding techniques and employee engagement programs that will not only improve employee retention, but also improve their net revenue. The question of which techniques work best subsequently becomes incredibly important, and various research reports have pursued the answer.
Aberdeen determined the following as “best-in-class” onboarding components:
Forms management: collecting, tracking and managing of all internal and external new hire forms.
Task management: ensuring all tasks are tracked and completed.
Socialization: engaging new hires into the company culture and providing individual guidance to create an overall positive experience.
The most important findings in Aberdeen’s research pertinent to determining the ROI of onboarding is this:
Results that add up where it matters most: your bottom line. Calculate your possible ROI now!
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In comparing best-in-class to all other companies (“industry norm” and “laggards”), the best-in-class companies who indicated they performed a reasonable mix of both strategic initiatives to engage new hires and tactical components that will ensure they can get up to speed on day one, improved their revenue growth to a significantly greater extent than those who did not.
Aberdeen found that organizations that execute on these tactical and strategic activities are able to achieve business results such as customer retention and revenue per employee. Best-in-class organizations improved customer retention by 16% and revenue per full-time employees by 17%. By implementing a program to create efficiencies and also engage new hires, best-in-class organizations also improve the business.
None of this will be effective without appropriate technology, front and center. Although onboarding isn’t all about technology, it is a critical factor in creating a best-in-class initiative that will provide the end result of improved company performance. That alone makes onboarding programs a needed and strategic capability in itself and also a justifiable target for strong technology support.
This white paper covered how to launch a successful onboarding initiative, including incorporating technology and measuring ROI. For additional information about how technology improves HR processes, download LIKE.TG’s white paper,“10 Ways the Cloud Improves HR Processes.” The paper includes information about how cloud-based technology benefits HR in the areas of value, finance, and risk mitigation.
For further insight into what makes an effective onboarding process, read on to view ourNew Hire Checklist.
New Hire Checklist Template
Here is the beginning of a sample New Hire Checklist for employers. The task owner is listed in bold font and underlined. This is the person/function/team responsible for the agenda item on the onboarding checklist.
Pre-Boarding 2-4 Weeks Before (or Starting from Offer Signature):
Recruiting
Announce Hire to Team via “Win Email” — include a new hire's email address so employees can send congratulatory emails to the new hire
If applicable, run a background check
HR
Send onboarding welcome emails to new hires — make sure this is within 24 hours! You want to capitalize on their excitement from the recency of signing the offer
Add new hire start date to the calendar and add relevant teams
Onboard new hire toHRISsystem
Manager
Complete Hiring Manager Form — assign onboarding buddy, assign desk, assign email groups/tools provision preferences
IT
Order technical equipment — laptop, mouse, keyboard, monitor, etc.
Provision new hire — email creation, group and access provisioning, key fob creation, etc.
Pre-Boarding 2-4 Weeks Before (cont.):
Manager HR
Invite new hire to a team or event preceding the start date — if there is a significant amount of time between a new hire signing an offer and starting at the company, see if you can find an event for the new hire to come out and get to know the team or company in a social setting.
Pre-Boarding 1 Week Before:
Facilities
Clean desk area
Manager
Begin “Road to Success” Form — outline goals and expectations desired
Add new hires to any important reoccurring team meetings
Setup 1:1 meetings between the new hire and any instrumental colleagues that the new hire will be closely working with
Organize welcome lunch for a new hire at a local restaurant — including team members, important cross-departmental connections, or cultural champions
Assign Dept/Team-specific training for new hire
HR
Assign company-wide training for new hire
Assign a buddy to the new hire and communicate responsibilities to buddy
Confirm “Week 1” schedule for a new hire — to be presented to the new hire on Day 1
Pre-Boarding 1 Week Before (cont.):
HR
Send First Day Details to new hire (when to arrive, who to contact, office address, etc.)
Download Our Free New Employee Orientation Checklist!
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First Day
Facilities
Early in the morning, set up new hire swag on desk — let yourcompany brandingshine through!
IT
Place new hire laptop and tech setup on desk — include instructions in a one-pager with information on things like WiFi passwords, gaining access to work email, etc.
Buddy New Hire
Coffee meeting — new hire and buddy grab a welcome coffee and do an office tour (Your new hire will thank you when you teach them how the coffee machine works!)
IT New Hire
Meeting — Laptop setup and equipment troubleshooting.
Manager New Hire
New hire and manager morning meet greet — manager presents Week 1 schedule to new hire
HR New Hire — Live (or Virtual)New Hire Orientation
Tactical
Technical Access: Confirm new hire can access all company-wide tools (HRIS,company intranet, etc.)
Complete Forms: New hire completes Part 1 of I-9, W-4, direct deposit information, confidentiality agreeement, employee handbook acknowledgement, benefit elections and 401k election
Present employee with theirnew employee checklist
Cultural
Culture Overview: Core values, mission/vision, company goals
Overview onboarding contacts available to the new hire and network map of helpful persons during their first month
Job Knowledge
Review importance of the Road to Success Form
Manager New Hire Team
Welcome Lunch — new hire and pre-selected group celebrate at lunch
Facilities New Hire
Take photo of new hire for identification card goofy company photo wall
Walk new hire to commuter lot to register for parking
Manager New Hire
Meeting — End-of-day catch-up with new hire
First Week:
New Hire
Sign acknowledge company handbook
Complete compliance training (anti-harassment training, etc.)
Review all company policies
Send new hire introduction email to company
Manager New Hire
New Hire “Road to Success” Meeting with manager — review Road to Success Form including 30/60/90/180 goals, expectations, and onboarding resources
End-of-day catch-up meeting with new hire on Wednesday/Friday EOD
Buddy New Hire
Coffee meeting — casual coffee with new hire
HR New Hire
End-of-week check-in meeting with new hire
First Month:
Manager New Hire
30 Day Check-In — reflection, evaluation, realignment
Continue having reoccurring 1:1 meetings to discuss performance
New Hire
All company-wide trainings complete
All New Hires
Lunch Meeting — casual lunch with all new hires only (this gives them time to bond since they are likely going through similar onboarding experience
Manager
Lunch Meeting — casual lunch with new hire
First 3 Months:
Manager New Hire
90 Day Check-In — reflection, evaluation, realignment
Continue having reoccurring 1:1 meetings to discuss performance
New Hire
All department and team-specific trainings complete
Company
Quarterly New Hire Welcome Happy Hour
HR
Send Onboarding Survey to new hire
Overview of the performance management process with new hire
First 6 Months:
Manager New Hire
180 Day Check-In — reflection, evaluation, realignment
Continue having reoccurring 1:1 meetings to discuss performance
Discuss possible growth or professional development opportunities for the new hire
First Year:
Manager New Hire
Annual “Year in Review” — annual evaluation of the first year’s performance and growth
HR
Celebrate the new hire’swork anniversary!
LIKE.TGhelps you enchant every employee by helping to foster social connections and company culture while saving companies time and money. We make it easy to stay compliant and automate HR responsibilities so that our customers can focus on building their companies.
Create a custom,fully digital onboarding process with built-in automation using LIKE.TG’s onboard application. Click here to try our Onboard Interactive Demo.
“As soon as we saw LIKE.TG’s Onboard demo, we knew this was the perfect solution for us. We loved that it was extremely simple and powerful out of the box, but that we could customize it with advanced capabilities to make it work in our company setting.”
Elisa Garn Vice President, HR and Talent Christopherson Business Travel
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Author: This article is written by a marketing team member at LIKE.TG. LIKE.TG is a leading provider of proven HR solutions, including recruiting, onboarding, employee communications engagement, and rewards recognition. Our user-friendly software increases employee productivity, delivers time and cost savings, and minimizes compliance risk.
How to Develop and Sustain Employee Engagement
Organizations have discovered that customer satisfaction makes clients stay, but their employees play a significant role in that cycle. The Human Resource Department can help workers execute their tasks to their fullest potential by providing the necessary tools and resources. In this article, you will learn how to develop and sustain employee engagement in your organization.
What is Employee Engagement?
According to Forbes, employee engagement defines a staff member’s commitment and zeal to help an organization meet its goals. Highly engaged at work employees are often excited about their work because employees want to feel a sense of purpose. They don’t mind going over and beyond to ensure the business’s success.
Engaged employees are productive employees; they have the zeal to learn, serve as good advocates, and positively publicize the organization in their day to day work life. In today's business world, organizations strive to promote employee engagement using inclusiveness in the workplace, employee training, workplace benefits, and lots more.
Why is Employee Engagement Important?
One primary reason most firms have a Human Resource Department is to look after the needs and welfare of employees to ensure that they are at their best. From boosting productivity to retention rates, here are some reasons why increasing employee engagement is essential to every organization.
1. Improved loyalty
A work environment where employees are engaged and feel valued can breed trust and loyalty. When employees are satisfied with how they are treated at the workplace, they won’t bother to look for jobs elsewhere. Also, there will be no cases of sabotage since everyone's focus will be on measuring up and making the organization's vision a success.
2. Mutual respect
Employee engagement promotes respect; remember, there is a fine line between fear and respect. When Managers and Heads of Departments show respect for their staff, the workers will return the gesture. They can ask their bosses questions, and nobody will belittle them. When bosses can trust employees to carry out their responsibilities, they will regard them highly.
3. Accountability
Engaged employees are concerned with the quality of their service. So they strive to see the measures they can take to boost productivity and promote customer satisfaction. Having a business environment that supports the level of employee engagement can help to breed a company culture of safety where employees can own up to their actions. That way, everyone has a stake in the company's success, and a win for one is a win for all.
4. Reduced absenteeism
If employees enjoy their job and workplace culture, they will not be absent from work without good reason. Incessant absenteeism can prove disastrous for a company if the management does not remedy the situation early. Usually, it happens when employees don’t take their work seriously, so they act without considering the repercussions or ripple effects.
5. Reduced stress ratio
Sometimes, stress can make employees burn out faster. According to a survey by CareerBuilder, about 31% of respondents report that they are stressed out, negatively affecting their physical and mental health. Imagine a scenario where workers grudgingly dress up for work every morning because they are too tired to be productive. When employees have the right attitude to work, their managers will be surprised at the rapid reduction in stress levels and workplace accidents. Staff will be more focused and dedicate their time to only achieving organizational goals.
6. Higher employee retention rate
Non-engaged employees are constantly seeking new opportunities in other organizations. The most toxic organizations have the highest turnover rates. Engaged employees do not bother looking for jobs outside their current work environment. They prefer growing with their companies than seeking job opportunities elsewhere. This is exactly what Brighterly startup did by implementing a personal professional development plan for every employee. This plan was designed individually for employees with their direct managers to make sure that the personal need for development meets company’s expectations and goals. It all resulted in a 21% increase of retention rate.
7. Better management
Leaders who wish to motivate their personnel must first establish a relationship with them, so management needs to take time off their busy schedules to interact with employees. This way, there is room for better communication, and the administration can then learn the needs of the staff. When the team knows that the management cares about their concerns, employees will be more willing to put in the extra effort. They will work with management to bring up valuable employee engagement strategies.
How to Improve Employee Engagement
Managers are keen on sparking their employees' interest in their company’s mission; unfortunately, very few know how to do the entire process. You could start by focusing on the well-being of your employees by fostering healthy communication, encouraging them, and lots more. Here are some employee engagement ideas for your organization.
1. Build trust and confidence
For organizations to build trust, managers need to concentrate on what their employees care about most. To show that you care about your employees, emphasize communication, advocate for the well-being of workers, resolve team issues, and attend to the specific requirements of each employee. From there, employees can feel safe in the work environment.
2. Provide an environment to foster personal development
Encourage the development of employees by presenting them with new challenges and possibilities for advancement. Your staff should gain new skills to tackle issues in the workplace. Organizations' should make room for study leaves and seminars so that employees can have a conducive environment for personal development.
3. Show appreciation
Recognize and reward your best workers, but don't forget about the others. Employees appreciate words of support and encouragement from the management. You can also give them an employee appreciation gift or proper recognition during meetings. By showing appreciation, staff members know that their efforts are appreciated. It can also serve as an example to those who are lagging. So, motivate workers by giving them praise and rewards.
4. Ensure the well-being of your personnel
Having a company that values its employee is good for morale. It encourages good management and ensures leaders know their responsibilities. So, give your workers opportunities to enhance their physical, emotional, and financial well-being. Make room for leaves, yearly vacations, maternity leaves, all-expense-paid trips, and other benefits to enable the staff to refuel. You can arrange employee engagement activities by coordinating volunteer opportunities and sports events.
5. Lead by example
As a manager, promote a supportive work environment that emphasizes health and happiness. Take regular stress breaks, get away from your desk for a few minutes, or go for a brisk walk to clear your mind and recharge. You can also share your well-being objectives and priorities with your coworkers. Keep in mind that you are just as important as everyone else.
6. Get valuable employee engagement tools and resources
Learn to automate routine administrative tasks. Let HR software handle allocating work to employees, generating documentation, and educating new hires about their duties. A well-designed Human Resource program can provide activities tailored to each employee's specific requirements of employees so that everyone will get an equal chance to do well.
7. Train your employees
Your employees will stick with your company if they know that they can pursue their career growth and still meet their personal needs. They need training, as formal learning doesn’t stop in childhood. Your employees can also level up their skills and education to make them suitable for higher positions within the company. So, arrange employee training with reputable bodies, and invest in your staff. It’s a profitable long term growth strategy.
Conclusion
Employees who feel valued and supported will retain the passion that drives them to succeed and avoid burnout in the workplace. When employee productivity is a priority, they will limit frivolities and put more soul into their responsibilities. And as an employer, you will reap the benefits of employee engagement in increased productivity and workplace efficiency.
About Author: Employees who feel valued and supported will retain the passion that drives them to succeed and avoid burnout in the workplace. When employee productivity is a priority, they will limit frivolities and put more soul into their responsibilities. And as an employer, you will reap the benefits of employee engagement in increased productivity and workplace efficiency.
How to Recognize a Bad Work Environment
Work environments come in many shapes and sizes and they all depend on the superiors and teammates that are present. There are situations where your workplace can start becoming toxic due to a new teammate, a dynamic change, or even a change in workflow.
Many managers choose to ignore any internal issues linked to human connections since they tend to focus solely on profits, though a burnt-out employee is as good as a missing one. Certain situations may seem like silly office drama but can easily lead to marginally larger problems down the line, which is why they should be brought to everyone’s awareness.
Today we will be looking at signs to watch out for to be able to recognize whether your work is a toxic work environment or not since there can be many traits that go overlooked.
Lack of communication
Team members not communicating with each other is a subtle yet influential sign that your work environment is toxic. Healthy team members express themselves within the group and maybe even argue. Participation is key in a workforce and if you find yourself in a team that is extremely passive and non-verbal, it may be time to reconsider your position there.
The lack of communication can also be an indicator of a lack of trust between members of a team since it creates dysfunction and results in less commitment. Aggression can also be a side-effect of distrust since it is a show of primal instinct that is not suitable for the workplace.
That missing clarity leads to many failed projects and will also shape employees’ listening skills negatively.
Too much communication
Gossiping at the workplace is equally as unhealthy as a lack of talking since it is created from a lack of communication. Colleagues should be able to talk openly with each other and no one should be spreading rumors on others’ personal matters. The reason many workers start gossiping is often related to not being heard. Creating an open environment fixes this usually.
Group separation
When cliques start forming in the workplace it leads to a counterproductive dynamic within the workplace and even bullying/ workplace harassment in worse cases. These exclusions also mean that team members won’t help each other when they should, won't do nice gestures for one another, and those members may also be less productive due to chatting.
Adding employee perks and having certain bonding activities all help teams not have extreme cliques.
Cronyism
If you start noticing a trend of only friends and acquaintances getting hired and promoted at your workplace, try to leave as soon as possible. There have been many cases of cronyism in workplaces and not only do such businesses tend to fail, but they also lack diversity.
These workplaces overstep well-performing employees to just show favoritism and the lack of diversity leads to monotone, black-and-white thinking.
High turnover rates
If a workplace has employees constantly leaving it, there usually is something wrong with the employer or team manager since it isn’t the job employees leave but the boss. Toxic work culture is a large driving force for resignations, which is an act that takes a lot of energy, thought, and effort from the employee side.
Other reasons for high turnover apart from inadequate leadership are disorganization, lack of communication, lack of opportunities, and so on.
Burnout
Burnout shows up in different ways depending on the individual but can be defined as a feeling of exhaustion from being overburdened. Though burnout may seem like a sign that your workplace is toxic, it can also just mean you and your workplace are not compatible.
There are three main types of burnout, the first being frenetic burnout. This form of burnout portrays a person who overworks themselves in hopes of achieving some type of reward but doesn’t get it after all their efforts.
The second type is overworked burnout which is when an employee completely loses all motivation due to constant extreme amounts of stress and minimal rewards. It would be a superior’s duty to make the workplace sustainable and enjoyable.
Lastly, under-challenged burnout is when an employee becomes bored and the lack of challenge demotivates them from continuing at the company further and disengages them.
Uncertainty
When project clarity and employee boundaries are unclear, the workplace can become an isolating place where conflicts can easily arise. Having a clear structure in a workplace with certain rules and policies put in place keeps everything organized and motivates employees to have a battle plan and continue working for the company.
If you’re noticing a lack of structure it may be time for you to resign unless changes are being planned.
About Author: This article is written by our marketing team at LIKE.TG. LIKE.TG is dedicated to providing powerful solutions for your HR teams and creating an exceptional employee experience. Our aim is to help your company improve employee engagement, onboarding, and to save you valuable time!
10 Things You Can Teach New Employee During Onboarding
Onboarding new employees is a process that takes place at the start of employment with an organization, and it usually lasts around four weeks.
To provide a healthy onboarding experience, it's essential to familiarize the new employee with their new workplace and help them to get comfortable with their new job.
You can achieve the employee onboarding process by introducing them to some of your most essential practices and policies, like how you communicate with customers or how you do invoices and submit work reports. To help your new employee learn and improve their productivity as soon as possible, here are ten things you can teach them during onboarding that can create a healthy work environment.
How do you efficiently train new employees?
This article will look at the ten best employee onboarding practices, which is a part of the employee onboarding program that will boost employee productivity and increase retention
1. Introduce them to your team
During a hiring process, when hiring a new employee, it's very important to welcome them to your team. Your culture is hugely important, so showing them what it looks like is one of their first steps into your company. Introduce them to everyone by having each of your employees share about themselves. It can help break up some ice and ensure that they feel like a genuine part of your team
2. Explain company rules
When you are onboarding new hires, it's easy to get so excited about a new pair of eyes that you forget to give them some crucial information. But when you skip over giving them a clear breakdown of what is and isn't acceptable at work, you risk making your company look unprofessional—or even worse, an unsafe place to work.
Make sure you have clearly outlined policies regarding both written and unwritten expectations before bringing on your new employee. And make sure everyone knows about them. Also important: Explain how to submit time-off requests or send an email request for more supplies without committing a major faux pas.
3. Make their first day memorable.
On the employees’ first day, your new joiner will be excited to start working at your company. For many, that means excitement and optimism. When you're planning their first day on the job, keep those emotions in mind and design a great first experience for them. Here are some tips:
4. Give them a tour of your office.
Introduce your new employee to other staff members and answer any questions they may have. You should also show them how to access different departments, where they can get help with specific tasks, and your company handbook.
An organization can assign a mentor for such an activity. Your organization may also have additional protocols that you should explain, such as confidentiality or expense-reporting procedures. If you work in a physical space and your new hire is starting soon, give them a tour of their office or cubicle before they begin so they don't feel confused on their first day.
Even HR professionals can also introduce new employees to office staff.
5. Explain what they need to get done first
In addition to what you do as a manager, you must explain your expectations for new hires. The first 90 days are vital, and that time period should be used to teach them what they need to do before starting their job on their own. As a manager, you should provide a list of job duties and job responsibilities that a new employee should perform.
Schedule at least two weekly meetings in which all of your team members share tasks for completing, whether assigning work or delegating duties. Ideally, each session will end with a checklist of who's responsible for what over the next week. Always provide an employee handbook for noting daily routines or important tasks.
6. Assign them an important task
Teaching someone new to a company, department or job site isn't always easy. If your new hire's role is critical to your business, you have an even more significant challenge. Since mistakes and confusion can lead to lost time, money, and productivity (not to mention the loss of faith in your leadership), you must make sure they get up to speed quickly.
7. Spread out the paperwork
Make it a habit to assign or hand over necessary paperwork when an employee is hired. They can review and sign documents when they have time to focus on them and won't be left scrambling in their first week. The same goes for welcome kits: If you send out things like company swag, checklists, or other welcome package items right off the bat, your new hires will feel supported right from day one—and more likely to work productively.
8. Start building up their relationship with you.
Even though it's just a small thing, being nice is always a good idea. However, as you are helping them get started, make sure to focus on building up their relationship with you. It's important for them to feel like they can trust you and turn to you if they need anything. If they feel comfortable talking to you and know that they can always ask for help, then your first week will be all about getting them acclimated.
9. Put them in touch with other coworkers if needed.
A new employee needs to get acquainted with their team as soon as possible. A great way to do that is through an effectively onboard buddy. If you have a large group, you can ask one of your established workers to act as a guide and help them learn how your office operates by teaching them tricks of their trade—and getting them acclimated in turn. So, if you want two employees who work well together to hit it off, they need to spend time together.
Discuss more personal details, like their background
It can be helpful to start a conversation with a new employee by addressing any questions they may have about their role, job description, and department. If you're leaving room for them to ask questions, try out a question like What are some things you want to learn more about? Be sure to make yourself available when it comes time for meetings and projects. Being accessible will set them up for success in other areas of their workday.
Conclusion
No matter how good they are or how much experience they have, every new employee needs cyber security training to perform well in their new job.
Some of your best hires might be those that require more education. Please make sure your team and you are prepared for them by implementing these easy steps during onboarding. They'll quickly become productive and valuable members of your company.
A well onboard employee can effectively contribute to the company and adopt the company’s culture easily.
About Author: This article is written by our marketing team at LIKE.TG. LIKE.TG is dedicated to providing powerful solutions for your HR teams and creating an exceptional employee experience. Our aim is to help your company improve employee engagement, onboarding, and to save you valuable time!
How To Create A Positive Employee Experience (In The Digital Age)
The revolution in the workplace brought on by new technologies has created a raft of new digital jobs. Corporate culture has changed as a result. Novel approaches to work communication and employee engagement are now needed. There are many innovative tools that can be used in the workplace to create a positive employee experience.
Improving employee experience doesn'tneed to be difficult - or expensive!
Learn how
The Digital Age
In the digital age, the whole economy is based around IT. The fast flow of information provided by new technologies enables the entire society to function. The digital revolution has changed every facet of the human experience. The workplace, especially, has been changed forever. The COVID-19 pandemic undeniably sped up technological transformations in the workplace. With people unable to interact at work, many remote and digital jobs were created.
This changes everything about the way that people work. Work culture and work organization are going to be hugely influenced by these changes. This means that companies need to find new ways of ensuring employee satisfaction and creating social ties within work teams. This is essential for retaining staff. If an employee is working remotely and feels completely detached from their team, they are much more likely to leave a company.
Dialogue With Employees
There is a saying among HR experts that goes, “There is no golden rule for every business”. For a company to create a tailor-made solution, it must study the problem carefully.
Only constant communication with employees will allow management to keep track of what is happening. Everybody in the digital age is dealing with feelings of constant change and uncertainty. For effective communication, two-way dialogue is essential.
Engaging Employees In The Digital Age
There are a number of factors that will help you to engage employees.
Give Regular Feedback
One of the most basic tools for creating two-way dialogue is creating a culture of feedback. This is a way of rewarding positive work behaviors and letting people know where they can improve. Giving feedback can help to create a sense of safety at work. It will help employees to feel appreciated and will increase their job satisfaction.
Engaging in regular conversations with employees can help to activate and motivate them. Creating a culture of feedback will make people feel that they are allowed to express opinions openly. Team members will be more likely to share how much they are enjoying work or that they are struggling and need some assistance.
Carry Out An Employee Satisfaction Survey
This can end up being a big project due to the large number of research areas and the potential volume of the data that is obtained. If the survey is conducted well, it can provide a ton of information on key areas that may need to be examined.
You can learn about the levels of cooperation, communication, team morale, work atmosphere, organizational issues, professional development, work satisfaction, and employee relations with their superiors.
This is only going to be effective if management is actually willing to listen to the employee feedback and make the appropriate changes. This will help employees to feel like they are actually an influence within their company. They are then likely to feel more attached and loyal.
Work On Staff Development
There are many different approaches to staff development. This can include building a clear career path within the company, mentoring and coaching programs, and planning ways for upskilling and development.
These tools obviously need to be adapted according to the size of the company, the capabilities of team members, and the company goals. Learning and development can be key to helping employees feel motivated at work. It helps people to have a sense of meaning.
Build Remote Integration
Building a team that is going to be loyal, committed, hardworking, and ready to make sacrifices requires building friendships at work. Companies need to realize the utmost importance of building relationships. Let’s look at some ways to achieve this in the digital age.
4. Mutual trust
The efficiency and success of any company are built on the mutual trust of the process participants. The company wants to trust its employees, from top management to line staff. Employees, in turn, want to trust management at all levels and, most importantly, each other.
People spend a lot of time, effort, and emotions defending their positions and decisions. Team members solve a collective problem every day, and there is a constant mutual intersection. Without trust, employees begin to control and double-check each other's work. There is an unhealthy industrial atmosphere, sometimes open hostility. There is no productive communication.
As a result, the desire to do their job disappears, motivation drops, and, ultimately, the staff either ceases to be responsible for their duties or simply quits.
Collaboration in a team with trusting relationships is built quite differently. People are focused on personal matters, as there are no distractions. Warm, friendly relations are established in the team. High-quality communication develops into active cooperation and partnership. As a result, the team works cohesively and creatively and is aimed at a common result.
Tools To Increase Employee Engagement
Digitization may be a threat to the more social aspects of work culture. However, there are a number of tools that can help employees to interact and build relationships.
Employee Experience Platforms
Platforms such as LIKE.TG can be used to show appreciation for employees' hard work. This kind of employee engagement software can be used to engage individuals and whole teams. These platforms can be used in every stage of the employee lifecycle. This includes onboarding, career advancement, and staff retention. These platforms are designed to provide a positive employee experience and drive business results.
Learning Management Systems
These are applications that can help to support employee development and remote work. These apps can manage training courses, track the skill progression of team members, and identify any areas that may need improvement.
Benefit Systems
This can include cafeteria systems where employees can get lunch without leaving work, possibly paid for by the company. Investing in employee development and increasing their skill set is another benefit system.
There could also be systems in place for car-sharing, sharing parking spaces, or ordering lunch to work.
The Employee Lifecycle
Let’s take a look at different stages of the employee lifecycle and how they can be supported to have a positive experience.
The Onboarding Process
Onboarding gives companies the chance to form deep and long-lasting relationships with employees from day one. A successful onboarding strategy will help new team members to feel engaged and motivated. The focus should be primarily on the experience of the employee.
In the digital age, technology can be used to help new employees to connect with their peers. Technology can be used to outline objectives and to give and receive feedback. Platforms such as LIKE.TG will help new employees to become immersed in the company culture and positively interact with all of their new team members.
Career Development
Today there are many technological solutions that will help to measure employee progress and plan their development. These digital feedback solutions allow for the creation of a culture of constant feedback. These solutions can help to create continuous improvement in the workplace.
Digital solutions can generate relevant data so that companies can clearly see and understand how each employee is engaging with the company. This data can be used to create a positive employee experience.
The Learning Experience
In the digital age, learning has been revolutionized. There are many interactive resources and AI systems that make it much easier to give a more personalized learning experience.
In the digital age, employees can take an active role in their own learning. Constant digital transformation means that employees need to be able to “relearn” quickly. We are immersed in a world that is rapidly changing. New technologies are emerging all the time. Choosing what to learn is essential.
In Summary
In the digital age, the whole economy is based on IT. The world is changing at a rapid rate. Many people are now working remotely. It is essential to create a two-way dialogue with employees. This can be achieved by giving regular feedback, carrying out satisfaction surveys, working on staff development, and building remote integration.
There are a number of tools that can help to increase employee engagement and create a positive experience. This includes employee experience platforms, learning management systems, and benefits systems.
Technology can be utilized to ensure that employees have a positive onboarding process, that their career development progresses smoothly, and that they have a personalized learning experience.
About Author: This article is written by our marketing team at LIKE.TG. LIKE.TG is dedicated to providing powerful solutions for your HR teams and creating an exceptional employee experience. Our aim is to help your company improve employee engagement, onboarding, and to save you valuable time!
Best HR Software for Small Business
Every entrepreneur needs to have proper business management software to enable them to manage their businesses. HR management software makes it easy to manage all your business-related activities.
But as you’ll come to find, it’s not easy trying to find an efficient HR software solution. You must evaluate the software features present in every solution before choosing one that meets your business needs.
In this article, you’ll find a comparative analysis of some of the leading HR management systems in the market today. Use it to evaluate which one best meets your business needs. Read on for more.
Criteria Used in Selecting the Best Vendors
The following is a summary of the factors to consider when choosing HR management software:
Value for Money Spent: Small businesses don’t have large budgets to splurge on HR software. The solutions recommended below are affordable or available at no cost.
• User Interface (UI): User experience plays a critical role in all programs. An ideal tool should have a clean interface that is easily navigable using smartphones or PCs.
• Integrations: Integrations with other business tools assists in task automation. For example, you can have an integration that links your payroll solution to your onboarding software.
• Usability: Any HR tool being considered should be user-friendly. It should have good customer support and be accompanied by proper documentation.
Overview of the Best HR Software for Small Business 2022
The following is a brief description of every available HR management software to showcase its noteworthy features and best use cases. Many of these tools use the SaaS business model, meaning you must pay a monthly fee to use them.
1. LIKE.TG
LIKE.TG provides human resource teams with an advantage over past practices. You can use it to onboard new hires more efficiently, automate manual processes, and drive engagement, collaboration, and communication to new heights.
It allows your business to perform to its potential by providing it with the tools it needs to perform its most critical goals. LIKE.TG provides your business with a competitive advantage while helping it simplify performance management.
With it, you get to:
Have a centralized source of feedback.
• Manage performance together
• Customize your questions
• Allow your employees to be heard and have their issues addressed
Request a FREE Demo today and join the over 500,000 small businesses already using LIKE.TG. You don’t need to provide credit card information for the Demo, which comes with unlimited customer support.
2. Gusto
Gusto is the HR partner your business needs to grow and continue nurturing its team. It’s ideal for all businesses, regardless of whether you’re a startup or have started scaling fast. With it, you get modern human resource features such as:
Management resources
• Payroll
• Hiring
• Benefits
All these features are located in one place. Since its launch, the system has attracted more than 200,000 users across the United States. It provides small businesses with a single system containing expert guidance to empower employees and competitive compensation tools.
Pricing: $45 per month.
3. Monday.com
It provides great value for small businesses as it can assist in streamlining different types of data collection processes depending on what the business needs. Monday.com comes with more than 200 pre-built templates.
It’s straightforward and makes it easy to transfer your business data to its system. It has an inbuilt functionality that can allow you to upload information from existing Excel spreadsheets. Apart from fast data upload, you can also use different visual formats to look at your data.
Some of these visual formats include:
Gantt charts
• Pie charts
• Bar and line graphs
Pricing: Monday.com offers a 14-day trial period.
4. RUN Powered by ADP
RUN Powered by ADP HR solution assists in making your payroll easy and quick. It’s backed by a robust technology offering a streamlined process, which ensures that your small business gets to complete its payroll in no time.
With RUN, you can choose from basic payroll to a complete suite having all the HR tools and services needed to run a business. With its payroll features, your small business gets to:
Process payroll from the office or on the move
• Calculate, pay and deduct taxes automatically
• Receive automated quarterly and annual reports
• Remain ahead of state and federal taxes
• Keep ahead of human resource regulations with automatic updates for all the 50 states
• Enjoy peace of mind with round the clock customer support
• Integrate time tracking with payroll
Pricing: This information is not publicly available.
5. Open HRMS
Open HRMS is an open-source human resource software with tons of valuable features for startups and other small businesses. Its inbuilt features will assist you in managing appraisals, attendance, payroll, transfers, and vacation time.
You’ll like the fact that its creators have organized this tool in modules allowing you to customize the solution according to your business needs. It ensures that you won’t get bogged down with unnecessary functions.
The best part about Open HRMS is that you can add new features as they become necessary. As an open-source tool, you’re at liberty to download it, install it in the company services, and use it for free.
Pricing: Free
6. BambooHR
BambooHR is a renowned Software-as-a-Service company that provides online human resource systems for use by both small and medium-sized enterprises. It’s ideal for businesses that have surpassed or outgrown spreadsheets.
The Cloud-based solution provides an affordable way for growing businesses to keep track of and manage employee data in a customized HR system. With BambooHR, your HR managers will have more time on their hands to execute the more meaningful tasks.
Pricing: It offers a limited trial period.
7. Bitrix24
Bitrix 24 is a free web-based human resource system intended for use by small businesses. The solution packs lots of features ideal for companies that don’t have a large in-house team to manage their needs.
Its top features include:• Document management• Time and work attendance features• Employee directory
The self-service portal is one of the features you’ll easily fall in love with, as employees can use it to access various human resource functions. What’s more, they can do so without physically contacting the HR team.
For example, you can use it to set up different workflows for business trip permissions and vacation requests. Its core features are available for free, and they may be all that your small business needs to function.
Companies that require dedicated human resource features may need to update their accounts. Please note that all plans come with unlimited users. Bitrix24 provides a small bonus for SMBs using their portal.
Pricing: Free and paid versions start at $159 per month.
8. Start building up their relationship with you.
Even though it's just a small thing, being nice is always a good idea. However, as you are helping them get started, make sure to focus on building up their relationship with you. It's important for them to feel like they can trust you and turn to you if they need anything. If they feel comfortable talking to you and know that they can always ask for help, then your first week will be all about getting them acclimated.
9. Put them in touch with other coworkers if needed.
A new employee needs to get acquainted with their team as soon as possible. A great way to do that is through an effectively onboard buddy. If you have a large group, you can ask one of your established workers to act as a guide and help them learn how your office operates by teaching them tricks of their trade—and getting them acclimated in turn. So, if you want two employees who work well together to hit it off, they need to spend time together.
Discuss more personal details, like their background
It can be helpful to start a conversation with a new employee by addressing any questions they may have about their role, job description, and department. If you're leaving room for them to ask questions, try out a question like What are some things you want to learn more about? Be sure to make yourself available when it comes time for meetings and projects. Being accessible will set them up for success in other areas of their workday.
Conclusion
Every small business needs to have a form of human resource. While you don’t need to employ a dedicated team, you’ll need someone who can find and onboard new personnel, process payroll, and manage your employees.
Human resource solutions can significantly simplify all these activities. As seen above, there are many tools to choose from; all you need to do is find a tool that meets your business requirements. The right tool will guide you on employment law and compliance.
About Author: Greg Tuohy is the Managing Director of Docutec, a business printer (mostlymultifunction printers) and office automation software provider. Greg was appointed Managing Director in June 2011 and is the driving force behind the team at the Cantec Group. Immediately after completing a science degree at UCC in 1995, Greg joined the family copier/printer business.
Why do New Age Working Models demand a Huge Focus on Employee Engagement?
An organization is nothing without its employees. Hence, handling them with care is the most essential and crucial task for the HR department. Companies are always on the hunt for the best HR software to have a competitive advantage. Plus, they opt for the best employee engagement model to motivate employees.
“Our idea of what constitutes human nature necessarily changes with new scientific discoveries, methods, and theories.”
Dieter Steklis
A constant new approach towards improved employee engagement is a competitive advantage to keep up with the newly accepted engaged workforce. Today, employees are the tangible assets of any organization because nobody can achieve their objective without an efficient and devoted team. As a competitive advantage, owners take employee engagement programs much more seriously than before to motivate employees. After the pandemic, many businesses have accepted the idea of flexible workplaces as a part of improved employee engagement. This real-time challenge has become tougher to deal with because of the various engaged workforce in the market. Hybrid is the future, as many believe!
The motive of this article on our website is to explain some strategies for employee engagement and the positive impact of employee engagement as a competitive advantage for the new age working models with a quality employee experience.
What is employee engagement?
Employee engagement encourages employees to work with complete dedication by engaging in activities, mentionable appreciations, rewards, tokens of appreciation, etc. Thus, these are known as strategies for employee engagement to strengthen employee experience.
Source: https://www.aihr.com/wp-content/uploads/employee-engagement-metrics-social.png
Employee engagement has become a vital tool to stay in the market to motivate employees. Numerous companies conduct special employee engagement programs to know employees closely to provide a better work environment. The new-age working models create a competitive advantage to demand consistent and improved employee engagement patterns.
What makes improved employee engagement a substantial detail for employee experience?
Increase in retention: Real-time competitive culture in every industry keeps the administrative group on its toes to produce a new level of employee experience. Attract, engage and maintain: These are three primary targets for the Human Resource Department.
A company can only meet several targets if the managing partners understand the importance of improved employee engagement as a competitive advantage for an engaged workforce. With a better understanding of it, any company can maintain its highly experienced employees in real-time. Healthy and easily adaptable employee engagement programs can pull more employees and retain them for a prolonged time.
Finer productivity: Every employee has a subjective take on professional life and the method of working. Thus, it becomes prominently smoother for any company to increase their competitive advantages by satisfying their employees' reasonable desires as strategies for employee engagement. Good employee experience is vital to make employees feel welcome at work and produce an engaged workforce that supports them in a constructive mindset. Employee engagement programs ensure that employees aren't overwhelmed with work and provide them enough downtime to recharge in real-time.
Quality results: This is the most dominant and unavoidable part of the employee engagement model to motivate employees. Money cannot buy passion! Owners need to invest in worthy strategies for an engaged workforce to promote a passionate work attitude. Specific employee engagement programs invest money into quality workers to express their gratitude and loyalty to the organization. These can be monetary gifts, holidays, vouchers, travel, etc., to motivate employees. Such positive incentives in the employee engagement model can uplift an employee's performance, transform into better products and services, convert to higher customer satisfaction, and upgrade the company's market value. The result is a commendable profit margin in improved employee engagement.
How to strengthen employee engagement for the new age working Models?
These days, holding onto employees in real-time has become challenging considering the varied working models. Multiple companies keep updating their employee engagement model to exhibit their confidence and trust.
Constant upgrade in office culture to motivate employees: Optimization of a variety of engaged workforce (E.g., Remote work, office work, hybrid system) has made retention of employees much more complicated. But it is a tremendous competitive advantage and a business move. According to the situation, employers are attentive to creating strategies for employee engagement. As a result, the employee experience in the company is one of the factors that keeps asking for change for better results. Updated employee engagement models help increase productivity, maintain/increase turnover, retain/pull employees, enhance market value, etc., according to the real-time trend and needs.
Keep in touch: Because of the vivid workforce, communication has become the most potent tool in employee engagement programs because not everyone is working from the office. A consistent, engaged workforce with the employees is the only way to master remote working. Today, due to various platforms, every member of an organization can stay in touch with each other via audio call, video call, mail, text message, etc., while working from different locations. Audio and video calls leave a lasting effect on employees and make the connection more robust, especially for the WFH model. Numerous companies opted for fun video call interactions, such as showing your WFH space to build better bonds between the team members as strategies for employee engagement. As mentioned in a survey, productivity increased by 50%, and more than 80% of people felt connected with their colleagues due to video calls and enhanced employee experience.
Provide a space for growth to motivate employees: One of the top-most reasons employees switch their jobs is to learn something new or take a sabbatical. As per the survey of the Sitel group, numerous employees would leave their current jobs if they don’t provide formal training to learn something new to be updated with the market. Today, sabbaticals are becoming more and more common, and there is a huge talk about “Great Resignation.”. Besides, pandemic and hybrid model culture encouraged many people for sabbatical for multiple reasons like self-healing, productive break, travel, etc. Hence, many companies add sabbatical programs to motivate employees to feel free to explore the world in the safety of their jobs as a part of strategies for employee engagement.
Realistic constant engagement: One of the primary targets of employee engagement programs is to develop team player spirit for employees that work from home to offer a better employee experience. Usually, such activities are followed by valuing employees for their dedication and hard work. It results in higher self-esteem and self-worth in employees, producing pure morale, loyalty, and efficient work efforts in real-time. Moreover, the teams work more collaboratively with outstanding professional bonds even when they aren't under the same roof. As a result, it creates a lively and engaged workforce that motivates quality outcomes in every aspect. Additionally, strategies for employee engagement are to level up the labor force and bring positive changes to a firm for a better employee experience. Thus, it is a two-way street in improved employee engagement programs.
Motivate employees by adapting new activities or skills in real-time: The world keeps changing, and industries as per real-time market and demand. Knowledge is never wasted, no matter how small or big it is! A company's human resource strategies work well when its improved employee engagement model focuses on real-time expanding skills and knowledge rather than purely paying attention to onboarding new talents. Multiple improved employee engagement programs include off-beat activities that might look simple and fun but significantly impact employees' mindset and brain functionality, such as mind games, music shows, sports activities, etc. These activities also bring healthy competition and increase the involvement of employees in every engaged workforce. Hence, workers highly appreciate such interactive and productive strategies for employee engagement.
To conclude
Flexible workplace culture has undoubtedly brought many benefits to employee experience. However, it is up to skillful management teams to fully lay down their improved employee engagement strategies so that everyone can get competitive advantages. Employee engagement programs should keep evolving as per the real-time plan of various businesses to motivate employees. Employers should keep their workforce model in mind while planning for a robust employee engagement model.
About Author:
This article is written by our marketing team at LIKE.TG. LIKE.TG is dedicated to providing powerful solutions for your HR teams and creating an exceptional employee experience. Our aim is to help your company improve employee engagement, onboarding, and to save you valuable time!
How AI is Reshaping the Onboarding Process for HR
Onboarding is a mandatory procedure to introduce the newly hired employees or teams to the organization, its services, and product. Using AI all throughout the onboarding is becoming more common. Two important facts to consider about AI-embedded solutions in the onboarding process include the following:
AI can accelerate document exchanges, talent acquisition, and analyze feedback by newly hired employees.
AI-powered processes such as gamification and cognitive analysis will always need the human touch.
Stability in the job market is immensely dependent on hiring and onboarding processes that run smoothly. There are still several uses of smart, process-expediting AI in human resources that aren't yet foolproof like in many other fields. This blog article will discuss how AI is revamping the onboarding process for HR and how automation increases productivity and efficiency for both the new hires and the recruiters.
But first, let's talk about…
The Role of AI in HR
AI is reshaping how industries and organizations operate across sectors, including their hiring procedure. Several ways AI is streamlining talent acquisition today involve:
Sourcing and engaging candidates
Applicants’ assessment
Involvement and onboarding of employees
An organization’s onboarding methods majorly impact a business's success. A recent report by Glassdoor stated that a strong onboarding practice could upgrade new hire retention by 82%. It can also lead to improved productivity by up to 70%.
AI is revamping several industries and sectors within our economy. And it can be said that AI plays a crucial role in workplace efficiency and optimal use of resources. AI is speedily growing to the point where recruiting and talent acquisition, evaluation, and people placement at organizations is being largely handled by AI, machine learning, and especially supervised learning techniques.
Applications of AI in HR
AI helps HR departments to improve employee or candidate experience by automating low-value, repetitive tasks and frees up their time to focus on creative and strategic work that HR teams usually desire and require. Instead of spending time supervising every step of the latest employee onboarding procedure, AI can smartly automate those steps. Here are some examples of AI applications in HR:
Talent acquisition and onboarding
Talent acquisition is one of the most significant tasks of the HR department as hiring skilled and talented individuals will cause the potential growth of the organization. From screening to maintaining databases of the applicants, arrangement of interviews, and addressing and adjudicating contestant queries, AI decreases the time and effort needed to complete these tedious tasks.
Orientation and onboarding of new employees
Employees are more likely to stay long-term with the company if the onboarding process is well-organized and instructive. All of the questions that new hires might have can be answered by AI for HR, saving time for employees who would otherwise have to do it manually. Artificial intelligence in human resources enables the separation of tasks and the customization of procedures to meet the specific needs of individual employees. Other vital activities, such as verifying legal papers, can also be handled by artificial intelligence.
Training the new hires
AI can automatically comprehend and allocate training to the employee based on the evaluation of papers and tests. For improved growth of employees, AI offers relevant skillset information based on their job descriptions. Recruiters may discover employees' training needs by using AI in HR systems. Using this method, employees' engagement and productivity will be improved, and they will be able to learn particular programs and skills more quickly and efficiently.
Employee experience enhancement
With a higher level of automation and a primary focus on good customer experience across the environment, employees usually expect a constructive and useful experience when they join a company with personalized engagement. Consumer technology is already influencing employee experiences, and as a result, employees are looking for new ways to be involved and supported in their work.
By creating a more tailored employee experience, AI may be used throughout the employee lifecycle, from recruitment and onboarding to career pathing and HR service delivery. You might be surprised to know that 20% of freshly hired employees leave the organization within the first 45 days of their employment. Thus, human resources departments can now measure employee engagement and job satisfaction with greater precision than ever before using employee appreciation programs and tailored feedback questionnaires.
Top 6 ways AI is Reinventing the Onboarding Process for HR
Smart technology adoption is significantly changing workplaces, even if artificial intelligence was originally believed as a science fiction concept by the majority of technology specialists.
Using AI in human resources processes improves organizational efficiency because these apps can evaluate, anticipate, and diagnose in order to aid HR professionals in making wise decisions. Only 32% of employees in past years used artificial intelligence in the workplace. 50 percent of employees will be adopting AI in their jobs by 2020.
Employees are optimistic, excited, and joyful about the prospect of working alongside machines (65 percent), and over a quarter feel they have a positive working relationship with artificial intelligence (AI). Here are the top 6 ways how AI is reinventing the employee onboarding practices in HR:
Smart digital forms for applicants’ biodata
Smart digital forms allow you to gather, validate, and incorporate data with the business system. The availability of important information helps streamline processes, reduce costs, and make wise decisions. These smart digital forms are easy to design and modify by anyone without technical or programming skills. They provide accurate data. The real-time data entry eliminates the need to enter data manually, thus the risk of mistakes and data loss reduces. Companies use AI to assist applicants shift their personal information to smart digital forms from their resumes and submitting applications faster.
Human Capital Management
AI is playing a vital role in incorporating major HR functions thus overhauling the whole pedigree of workers’ experience. It is aiming to developing talent processes to minimize employee turnover and handle major areas like workforce planning, performance management, career-pathing, people analytics and virtual assistance.
Allows new employees faster integration
Onboarding can be rushed, and employees may be hesitant to ask questions because of this. AI can be helpful making these activities less stressful and more engaging. For example, chatbots can be used to address queries regarding remote-work or leave policies that a new employee might otherwise be uneasy asking on their day one.
If AI can address their queries, new hires can start feeling more at home in the company even before their official start date. Generally, this should be done by gamification to make it more fun and interactive.
However, the human factor of onboarding must not be forgotten by HR in the rush to implement more efficient and straightforward processes. Joining a new organization usually brings a massive change in an individual's life, so if you make the onboarding process simple without making that individual feel welcomed, you may ostracize the newly hired person inadvertently.
Employee referrals
Employee referral programs benefit from AI's analysis of the types of employees referred to them and its knowledge of who refers the most productive employees. AI can determine when successful employees recommend applicants similar to them based on past performance data.
Key takeaways
Machine learning and AI are speedily becoming mainstream technologies and transforming the trajectory of HR. This has changed the way people communicate with technology. Employee productivity can be substantially improved with AI-based HR interventions, and HR professionals can improve employee experience and performance. Using AI-enabled solutions in HR, key stakeholders may analyze, forecast, and make smarter choices.
Achieve your business's goals by integrating AI technologies that work with your organization‘s culture. The AI function will have a variety of effects on employees in the long run, and they will be able to say that they have benefited from a fast-paced and reliable user experience. Because of this, it is critical to prioritize the requirements of employees and be clear about the desired goals.
HR data privacy is also a massive challenge in deploying AI. Employee data must be protected and proper governance guidelines must be set up for administering AI-driven HR interventions. In addition to technological and data entry issues, the guidelines should also cover a wide range of legal issues.
About Author: Employees who feel valued and supported will retain the passion that drives them to succeed and avoid burnout in the workplace. When employee productivity is a priority, they will limit frivolities and put more soul into their responsibilities. And as an employer, you will reap the benefits of employee engagement in increased productivity and workplace efficiency.
How to Create Internal Comms Campaigns
Studies show that 86% of employees and company executives say that lack of collaboration or ineffective communication is responsible for workplace failure. Learning to improve internal comms in the workplace is necessary to improve your business.
Do you want to learn more about creating an internal comms campaign?
Keep reading this guide for the top things you need to include in your internal communication plan as a campaigns manager.
Understand Your Baseline
The first thing you need to do for an internal communications campaign is to measure your current internal communication. You need to understand your baseline so you can see what is working for your business and where you can improve during your campaign.
One of the easiest ways you can track your baseline is with different types of analytics. For example, you can monitor interactions with your messages. This includes email open rate, click-through rate, and more.
You can also conduct employee focus groups. This way, you can hear directly from your target audience and see what works best for them. Having this information will help you guide many other decisions throughout your campaign and will ensure that it is successful.
Plan Your Timeline
Next, you must have a timeline for your campaign. While it can be difficult to schedule out every part of your internal communication, having a structured campaign with a set timeline can help you maximize your effectiveness.
For example, your business may want your employees to start using a new platform for messaging. On the first day of your campaign, you can send out an informational video that explains how employees can use the new platform.
On the next day of your campaign, you can send out a notification that reminds employees to set up their accounts and connect with the company's profile.
Having these details scheduled will ensure that everything is done on time! It will also help you keep employees on track.
Set Goals and Objectives
Having goals and internal comms campaign objectives is essential, as it will make it easier to track the success of your strategies at the end of your campaign.
There are many types of goals that you can set. For example, you may want to set a goal to drive up your employee engagement. You want this to be a SMART goal, so you may want to track how many employees open or respond to your messages within a certain time period.
Identify Your Target Audience
Identifying your target audience is one of the most important things you can do to improve your internal communications campaigns. Who will be the recipient of your messaging? This will affect the types of channels you use, the way you phrase your message, and more.
While many of your messages may be sent to the entire company, you may also have internal comms campaigns that are specific to certain teams within the company.
Understanding your target audience will also help you tailor your content to your audience. This way, your content will be more likely to match their needs and they will be more engaged with your messages.
Use Multiple Channels
Next, it is important that you choose the right internal communication tools to make your messaging even more effective. It is important that you use many different communication channels to maximize the effectiveness of your internal communications campaign.
You can send out different types of content to different channels. For example, you may use a messaging platform with customizable group channels. These types of channels make it easy to send your messages to the right group within your company.
This way, you can send messages to different teams that are all focused on the same goals and objectives.
You may also want to use another channel, like emails, when you have an important announcement that requires more than just a few lines to explain. You can even use your company's social media for your communications channels!
Using multiple channels will help you keep your employees engaged with your messaging, as it will help you avoid sending messages to people that don't need the information. Instead, your employees will only receive information that is essential to their position.
Plus, using multiple channels will help you reach every user, no matter what channels they engage with most frequently.
Create the Right Messaging
When you are creating content for your internal communication plan, it is essential that you choose the right messaging! You need to make it creative and engaging for employees. If your content doesn't capture your reader's attention, you will lose their interest very quickly.
One way you can make your content engaging is with its' heading. Make sure it is appealing ot the reader and makes them want to continue reading the content!
You can also use visual elements to make your content more interesting. Things like images, videos, and graphs can capture the attention of your audience. Plus, they will keep them engaged the entire time they are looking at your content. There is a plenty of tools that could help you with it.
You also need to tailor your content to your target audience. Different groups within your company may need different styles of messaging. Make sure your tone matches your messaging and addresses your audience in the most effective way.
Make Your Content Relatable
Not only does your content need to be engaging, but it also needs to be relatable. For example, you should make sure all of your messaging prioritizes diversity and inclusion. This way your employees will be able to recognize themselves in your messaging and will feel more connected to what you are saying.
You also need to ensure that your communication is easy to understand. If you are sharing complex information, make the messages easy to digest.
Employees are given new information all day long. If your messages are confusing and difficult to understand, they will be less likely to engage with them.
Schedule Your Internal Communications
Timing is one of the most important factors to consider for internal communication. If you send out a message at the wrong time, it can significantly affect your engagement with the message.
For example, if you are sending out a company announcement, you need to make sure it comes out at exactly the right time.
You may find that sending out content on a Friday afternoon will result in much lower engagement than sending the same message on a Monday morning. Because of this, you need to think about the messages that you are sending and when they would get the best engagement.
Using software to schedule your internal communications will ensure that your messages are always sent at exactly the right time and are as effective as possible.
Include Calls to Action
Internal communications campaigns need to encourage your target audience to act. This is one of the most important elements of a successful campaign. If you don't include calls to action in your campaign, your target audience won't know what you want them to do with the information you have provided.
For example, you may want your messages to encourage employee advocacy. If your employees love working at your company, they can promote your brand for you and provide your business with high-quality new hires.
Including a call-to-action to share open positions with friends can encourage your employees to act on your messages.
Track Success
Finally, you must learn to track the success of your campaign. This is the most important part of your internal communications campaign, as it will tell you what was most effective when it comes to communicating with your company.
If you need to create another internal communications campaign in the future, you can use this data to make changes and improvements to your next campaign.
What worked best in your internal communications campaign? What did employees respond to and engage with the most? What did not perform as well as you thought it would?
Measuring and understanding the impact of your internal communications will also help you determine if you met the goals that you set at the beginning of the campaign.
Need Help Improving as an Internal Comms Campaigns Manager?
When you are an internal comms campaign manager, it can be difficult to create an effective campaign for improving employee engagement. By including each of these internal comms campaign elements, you will be able to improve the collaboration between employees in your company.
If you need help improving as an internal comms campaigns manager, LIKE.TG can help! We provide a flexible cloud of HR applications that can help you improve your internal communications, employee productivity, and more.
Check out our website today to learn more about our tools and to book a free demo.
About Author: This article is written by our marketing team at LIKE.TG. LIKE.TG is dedicated to providing powerful solutions for your HR teams and creating an exceptional employee experience. Our aim is to help your company improve employee engagement, onboarding, and to save you valuable time!
11 Best Employee Engagement Strategies that You Should Know
What makes a workplace a place of work? Is it the location, the office building, the equipment, or the amenities? No, it’s the people that determine both the quality of the workplace and the future of the organization.
In a 2017 study by Gallup, it was found that only 15% of the world’s one billion workers are engaged at work. It’s a downward spiral that originates with our lack of understanding of human capital management, or more specifically, employee engagement.
The more engaged employees, the better it is for the organization. With effective employee engagement ideas, employees are motivated to give their best, resulting in higher profitability, better customer retention, better talent acquisition and retention, lower employee turnover, and a safer work environment.
But remember: An effective employee engagement strategy is not a one-day affair. Only an ongoing process will obtain incredible results.
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What is Employee Engagement?
Employee engagement sounds simple but goes deep. A good employee engagement strategy improves the likelihood that the relationship between the employee and the organization will be positive in nature. Engaged employees:
Are self-motivated
Have a clear understanding of their roles
Recognize the significance of their contribution
Focus on future training and development
Feel that they belong to a community—that is, the organization
The Benefits of an Engaged Workforce
Effective employee engagement results in more motivation and better job satisfaction, and thus, a lower cost-to-value ratio for your human personnel expenditure. It goes like this: While every employee adds to the bottom line, engaged employees add that much more.
This idea, also known as the service-profit chain, was introduced by Harvard researchers in the 1990s that traces business profitability and customer loyalty right back to engaged, motivated employees.
Top corporate leaders know that engaged employees can help raise productivity, increase profits, enhance customer experience, foster brand loyalty, and facilitate growth.
The Best Employee Engagement Strategies
Below, you’ll find an outline of the steps you can take in order to ensure that the employees achieve a positive emotional connection with the organization and the work they’re assigned to do. In essence, there are three main parts:
Physical: The level of complexity of work corresponds to the employees’ skill set.
Emotional: Employees understand the job’s significance and put their heart into it.
Mental: Employees become engrossed with their work.
1. Hire With Engagement in Mind
The decisions you make during the hiring process can lead to different results in the engagement of an individual employee as well as workforce engagement across the organization.
Every new hire you make has the possibility to impact how employees interact with each other, either strengthening the values of your organization or detracting from the work culture.
A successful hire occurs when a new employee aligns with the organization in many different aspects, including job details as well as the company’s overall culture.
Salary: Your new employee’s salary expectations should match what the company can unfailingly offer.
Values: Your new hire should respect how the organization operates to attain its goals.
Competency: The new hire should have the skills to meet the responsibilities of the position.
Culture: The new hires should possess personal and emotional skills to be on the same page with their new colleagues and management.
This doesn’t just impact current employees; new hires should be adequately prepared for their new positions, too. According to a Jobvite survey, 43% of new hires leave their jobs in the first 90 days as they felt that the role described during the process of hiring wasn’t what they experienced when they began to work.
Your newest employees will evaluate their experience more carefully during the initial few weeks with your business. If you are able to provide what you promised during the hiring process, it will deepen that initial good impression and make way for employee engagement.
2. Streamline Onboarding
Developing a comprehensive onboarding program can be a powerful way to improve employee engagement and support the success of new hires. A good onboarding program should:
Introduce new hires to the company's mission, values, and culture: Help new hires understand the company's purpose and how they fit into the organization.
Orient new hires to the organization: Provide an overview of the company's structure, processes, and systems.
Connect new hires with resources and support: Ensure that new hires have access to the resources and support they need to be successful, such as training materials, a mentor, or a go-to person for questions.
Provide opportunities for socialization: Help new hires get to know their coworkers and build relationships within the organization.
Set clear expectations: Communicate expectations around performance, attendance, and other aspects of the job.
Assess progress and provide feedback: Regularly check in with new hires to assess their progress and provide feedback to help them succeed.
Your new hires are only learning to navigate the complexity and will need assistance in specific areas. Thus, your first step should be to understand their viewpoint and work towards offering an onboarding experience that will keep them engaged.
According to data from ServiceNow, organizations that offer inadequate onboarding programs have twice the chance of facing employee turnover. The first impression is crucial and will have a significant impact on new employees’ expectations.
3. Clarify the Company's Mission
By making the mission a central part of the corporate culture, employees are more likely to feel aligned with the company's goals and motivated to contribute to its success. When employees know the overarching goals and values of the organization, they can see how their individual roles contribute to larger objectives.
To effectively communicate the company mission, management should integrate it into all aspects of the workplace, from onboarding sessions and training programs to regular team meetings and company communications.
Leaders should consistently emphasize and relate back to the mission in daily interactions and decision-making processes, helping employees connect their tasks to the company's broader goals.
Additionally, creating opportunities for employees to engage directly with mission-related projects or community initiatives can reinforce their commitment and understanding of the company's purpose.
4. Set SMART Goals and an Action Plan
Without any goals, an organization doesn’t have a direction to follow. What does it want to achieve? What does it need to improve? What is the role of the strategy? All these questions need to be answered first.
Moreover, the goals that you set need to be specific, measurable, achievable, realistic, and timely—that is, S.M.A.R.T. With tangible outcomes in mind, managers will be able to properly execute the strategy and figure out whether it is following the expected results or not
Once the particular goals are in place, prepare an action plan on how to attain them. At this stage, the allocation of resources and definition of key performance indicators (KPIs) are taken care of to facilitate the measurement of progress.
The effectiveness of the action plan is the responsibility of the direct supervisors. Employee engagement rates soar when they distribute the results and propose future endeavors.
One of the ways to ensure this is to let your employees know how significant their contribution is. There are different ways on how to do staff recognition. Tell them how it is helping in achieving the organization’s business objectives. Simply speaking, organizations need to start making their employees feel that they matter.
5. Be People-Centric
Employees are not robots; they are human. Organizations that tend to see employees as a commodity, but your employees are not another factor of production. They are prospective champions of your organization’s values and principles.
Companies can become more people-centric by prioritizing employee well-being and development at the core of their business strategies. Actively listen to employee needs and feedback, providing comprehensive support systems like mental health resources, career development opportunities, and flexible working conditions.
6. Create an Office Environment Conducive to Work
Giving employees a space that enhances productivity and satisfaction involves ensuring that all employees have the necessary tools, information, and training to perform their jobs effectively.
First, the physical workspace should be designed to promote focus and efficiency. This means organizing workstations to minimize noise and distractions, providing ergonomic furniture, and ensuring that the office is well-lit and temperature-controlled. Adequate technology and resources, such as high-speed internet, modern computers, and effective communication tools, should be readily available to all team members.
Second, maintain an open line of communication where employees can easily access the information they need and feel comfortable requesting additional support. This can be facilitated through a well-structured intranet, regular team meetings, and clear documentation of workflows and policies.
7. Offer Remote and Flexible Work
Offering flexible work hours can be a powerful way to improve employee engagement and foster a positive work culture. Here are a few benefits of offering flexible hours:
Improved work-life balance
Increased productivity
Greater employee retention
Improved morale
There are a few different ways you can offer flexible work hours, such as allowing employees to choose their own work schedule within certain parameters, offering flexible start and end times, or allowing employees to work remotely.
8. Promote a Strong Company Culture
By prioritizing a positive and inclusive company culture, organizations can create a workplace where employees feel valued and inspired to contribute their best work.
A strong company culture is built on clear values that are actively practiced and integrated into every aspect of the organization, from hiring practices to day-to-day operations and decision-making processes.
Management should lead by example, embodying the company's values in their actions and communications. Regularly celebrating achievements that align with these values, such as teamwork, innovation, or customer service, can reinforce their importance.
Additionally, creating opportunities for employees to connect with one another, such as team-building activities, social events, and collaborative projects, strengthens interpersonal relationships and fosters a supportive community.
Lastly, encouraging open communication and feedback through town hall meetings, suggestion boxes, and regular check-ins can help maintain transparency and ensure that the culture evolves in a way that continues to meet the needs of its employees.
9. Establish a Sense of Community
An organization is essentially a community; each member fulfills a specific task and serves the community as a whole. To encourage this community spirit among your employees, any engagement activity can help, from organizing a big annual event to simply taking a team out to lunch.
Notwithstanding the hierarchy of the organization, it’s better to maintain a certain level of equality and unbiasedness where everyone feels they are important to the community.
This philosophy is typical in the new-age technology startups where they adopt a more casual, no-walls organizational policy. Though sustaining this new business approach might be tricky, it can lead to highly engaged staff.
10. Recognize Employee Contributions
Two out of three employees feel they do not get enough recognition for their work, according to Office Team data reported by Forbes. As a result, most employees will not deliver their maximum potential and may engage in unwanted behavior. And highly-trained and qualified talent will always be looking for better job offers.
For this reason, it’s wise to create a recognition-rich environment where good work is rewarded with perks and incentives. At the very least, a few good words and a certificate of appreciation can go a long way in letting others feel valued for their work.
11. Invest in Career Development
For many, just coming to the office, doing the work assigned, and taking the paycheck back home isn’t enough. They need to know there are sufficient growth prospects for the role they are fulfilling. If your employees feel that you don’t care about their professional development, they may begin to look for work elsewhere.
Whether it’s by running a proprietary training program or sponsoring higher education for your employees, you are not only investing in the future of your company but also creating a sense of loyalty among your employees.
Remember, every employee loves a company that supports them in their professional career and adds value to their personal lives. Want to retain top-notch talent in your organization? Ensure their professional growth and you will reap the benefits.
Providing opportunities for employee development can be a powerful way to improve employee engagement and drive better outcomes for your business. Here are a few strategies you might consider:
Offer training and development programs: Workshops, seminars, or online courses help employees learn new skills or advance their careers.
Encourage continuous learning: Learning opportunities outside of formal training programs can include attending conferences, participating in webinars, or taking online courses.
Set up mentorship programs: Match employees with experienced mentors who can provide guidance and support as they learn and grow.
Provide opportunities for career advancement: Offer opportunities for employees to take on new challenges and responsibilities, such as leading a team or taking on a new role within the organization.
Promote self-directed learning: Encourage employees to take ownership of their own development by providing them with resources and support to pursue their own learning goals.
12. Hire Quality People Managers
Your secret weapon to spur employee engagement is the managers—they are the middlemen between boardroom members and the employees. In most cases, the employees interact with the top-level executives rarely, if ever, but have daily interactions with their immediate bosses. Whether they are feeling secure, angry, or ignored depends on how you manage employees.
Gallup’s chairman, Jim Clifton, once said: “Employees—especially the stars—join a company and then quit their manager. It may not be the manager's fault so much as these managers have not been prepared to coach the new workforce.”
While organizations can choose to educate their managers on how to better engage their employees, it’s always better to hire a capable manager first. Check their professional background and try to see if they are suited for the tricky job waiting for them.
13. Introduce Team-Building Activities
Team-building activities can be a great way to improve employee engagement and foster a positive work culture. Here are a few ideas for team-building activities that you might consider:Trust-building exercises: Some of the examples include "Human Knot" or the "Trust Fall."Communication challenges: Activities that require team members to communicate effectively can help improve collaboration.Problem-solving activities: Examples might include "Escape the Room" or "Mars Mission."Outdoor activities: Getting team members out of the office can help them bond and have fun together. It can include a team hiking or camping trip, or a group outing to a ropes course or other adventure activity.Creative activities: This can be in the form of painting or art competitions, singing and dancing events, etc.It's important to choose activities that are appropriate for your team and that align with your goals for employee engagement.
14. Provide Incentives for Work Achievement
Incentives can be a powerful tool for motivating and engaging employees. Here are a few ideas for incentives that you might consider
Monetary rewards: bonuses, pay raises, and other financial incentives
Time off: offering additional vacation days or flexible work arrangements
Recognition: publicly recognize and praise employees for their hard work or send a hand-written note
Professional development opportunities: training programs, mentorship opportunities, or professional certification courses.
Special perks: reserved parking spot or a choice of office location
Another option: a recognition and employee rewards solution, like Workmates. Our solution is customizable and offers a unique set of advantages, as an ideal recognition solution. Workmates increase employee engagement and boost productivity in the workplace.
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15. Encourage Collaboration
Encouraging collaboration can be a powerful way to improve employee engagement and drive better outcomes for your business. Here are a few strategies you might consider:
Encourage employees from different departments or teams to work together on projects or tasks. This can help break down silos and foster a sense of teamwork.
Encourage employees to share ideas and feedback with one another, and create a culture where it's safe to speak up and share perspectives.
Host team-building activities or outings that encourage employees to get to know one another and work together in a more relaxed setting.
Encourage a culture of collaboration and teamwork by recognizing and rewarding team contributions and successes.
Utilize tools like project management software, virtual meeting platforms, and online collaboration spaces to make it easier for employees to work together and share ideas.
16. Facilitate Two-Way Communication
Top business leaders generally believe in the open door policy and do not use “top-secret” information to their advantage. If organizations act secretive and only divulge information on a “need-to-know” basis, it will likely cause lower engagement rates among their employees.
Transparency begets trust when employees understand how corporate decisions affect the workplace.
But simply disseminating information isn’t enough. Communication should go two ways—the employees should be encouraged to share their concerns so they don’t feel ignored or unvalued. Here are a few strategies that can help your organization:
Create a culture where it's safe for employees to share their ideas, concerns, and feedback. This might involve setting aside dedicated time for open discussions or establishing a suggestion box where employees can anonymously share ideas.
Encourage employees to communicate openly and honestly with one another and with management. This might involve creating dedicated channels for communication, such as a team chat platform or a suggestion forum.
Be open and transparent with employees about company goals, plans, and challenges.
Regularly solicit feedback from employees and actively listen to their ideas and concerns. This might involve hosting team meetings or one-on-one conversations with employees.
As a leader, model open and honest communication by being approachable and transparent in your own communication style.
17. Utilize HR Software
Implementing HR software can be a powerful way to improve employee engagement and streamline HR processes. Here are a few ways that HR software can support employee engagement:
HR software can help automate and streamline HR processes, such as payroll, benefits management, and time and attendance tracking. This can help reduce the administrative burden for HR staff and free up more time for engagement and development efforts.
Many HR software platforms offer features such as team chat, task management, and document sharing, which can help facilitate communication and collaboration among employees.
HR software can provide employees with access to self-service tools, such as a portal for viewing and updating personal information or requesting time off. This can help empower employees and improve their overall experience with HR.
Some HR software platforms offer tools for setting and tracking performance goals, which can help employees stay focused and motivated.
Many HR software platforms offer features such as learning management systems, which can help employees access training materials and track their progress.
18. Conduct Employee Surveys
Circulate questionnaires and surveys that permit your employees to express their opinions and concerns. The more you ask for their opinions, the more they feel esteemed, entitled, respected, and like they belong to the organization.
Conduct the survey in such a way that it will yield the most thoughtful, timely responses. The catch here is to keep the surveys short and conduct frequent employee-pulse surveys. This lets employees think properly and reply at a higher rate.
Additionally, it’s a great idea to build a habit of transparency and share the results. Sharing all the data collected from surveys will demonstrate transparency and help you to engage employees.
19. Engage Departing Employees
Offer appropriate transparency when offboarding an employee. Each will have their own reasons why they depart. The appropriate details provided by the team members when they depart can aid the rest of the employees in processing the change without making cynical guesswork.
Apart from that, recognize your employees’ reasons why they are leaving voluntarily. When you understand and categorize the reasons employees leave, it will help your organization to improve.
If any engaged employees are leaving voluntarily, stay connected with them. You can consider curating alumni networks to be in contact with past employees. It will give you access to expanded networking and employment opportunities. Plus, it might make some employees come back to your organization with new skills and experiences when new positions open up.
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About the Author
This article is written by our marketing team at LIKE.TG. LIKE.TG is dedicated to providing powerful solutions for your HR teams and creating an exceptional employee experience. Our aim is to help your company improve employee engagement, onboarding, and to save you valuable time!
Improving Engagement during Onboarding of New Hires
Employees play a huge role in taking your business to new heights. Unless you are paying more attention to the well-being and performance of your employees, you won't be able to decide whether things need improvement within the organization. Managing employees already working with your organization is often an uphill task. Managing employees you’ve hired recently could be even more daunting. Hence, the need is to focus on improving the engagement of employees during onboarding programs.
Are you adopting satisfying methods to improve engagement?
Your hired employees may not feel connected with the organization or experience a tough and impolite company culture on the very first day. In any such instance, you cannot expect all of them to stay with your company and deliver performance with utmost dedication and passion.
Several studies have already revealed that most organizations lose 60% of new employee strength within the first week of recruitment. The prime reason for such a dramatic loss is the lack of appropriate measures for improving the engagement of your employees.
Employee engagement and its importance
Employee onboarding consists of multiple stages like recruitment, document verification, interview, orientation, etc. At each stage, you have to devise different strategies so that the outcomes are satisfactory and as per the expectations.
However, it would be unfair to expect new employees to respond positively if you do not give them any reason to stay with your company. This is where the concept of improving engagement comes into play.
Benefits of employee engagement
Here are some of the significant benefits you can enjoy with engaged new hires.
Succeeding in engaging your employees can help them give their best. This will, in turn, increase your business's overall performance and productivity.
With employee engagement principles in the sales department, you notice an increase in revenues over time.
To ensure that your employees are loyal to the organization, they find interest in your company and have formed a deeper connection.
Another significant benefit of improving the engagement of your new employees is the reduction in absentee records.
How bad employee engagement influences your business
Most people do not focus on improving the engagement of their employees, which bars them from realizing the effects it can have on their business.
With no engagement from the employee side, your revenues and sales will suffer significantly.
Owing to lesser employee engagement, your organization is likely to reach the point of stagnation.
You won’t receive the desired returns, which will further impact your business’s profits and popularity in the market.
Poor employee engagement will also affect your client or customer base, albeit indirectly.
Improving engagement of new employees
Giving a speech or arranging workshops alone could drag new hires. Improving engagement requires a decent amount of planning and execution efforts to see any significant changes. Here are some of the best ways you can plan to provide the best onboarding experiences and boost their engagement,
1. Make a connection between recruitment and onboarding
It would be good to establish a connection between recruitment and onboarding processes. For example, if you can make the candidates feel at ease during the interview rounds, you can do the same during onboarding. This will give your new employees a reason to trust your organization.
2. Provide a heart-warming welcome on the first day
Another way you can improve employee engagement is by arranging a heartfelt welcome program. During the event, you can plan for an ice-breaking session where the employees interact with each other for better cultural and social relationships. You can arrange for some fun activities also to keep them at ease. These ideas will help reduce the brooding anticipation and overwhelming feeling, thereby helping your new hires feel relaxed.
3. Ease the initial training hassles
The initial eLearning and workshops can put your new employees in a tough spot. You cannot expect them to excel in everything, and if you make this initial step harder, they will soon start to feel suffocated.
As a result, their performance will automatically decline, and you won’t be able to make them feel comfortable. Besides, suppose they start to fear your business ops, organizational policies, and way of working from the very first day. In that case, they will be far from exhibiting their best performance or dedication to their day on the job.
4. Introduce an instantaneous feedback system
Lastly, you can create a feedback system to improve your employees' engagement. This way, your employees can easily explain their concerns and the reasons for their satisfaction and happiness. You will have more leverage over the understanding process of your employees.
5. Use a Smooth employee onboarding system
Organizations that focus on making employee onboarding interactive are more prone to retain their employees for long. The Digital Adoption Platform from Apty can prove to be an effective boon. It enables new hires to go through the onboarding process with ease. This can be carried out in a remote setup without the help of an instructor. This makes the employees self-dependent and helps them learn all the basics of the organization through walkthroughs and workflows, thus improving engagement.
Key takeaway
Now that you are aware of improving the engagement of the new recruits, it is essential to ensure that all the employees can feel connected with your organization and find some meaning or purpose in the work processes.
If they do not feel at ease or experience immense pressure initially, they won’t be able to perform at their best. This will ultimately affect your business. Therefore, to avoid any adverse consequences, pay close attention to improving the engagement rate of all the new employees.
About Author:
Revanth is a B2B Marketer who has a definite flair for outreach and networking, alongside being a prolific writer. As an author, he enjoys exploring all things related to digital adoption and transformation. When the 'B2B Marketing ninja' mask is off, Revanth is an ardent tech geek, a lover of road trips, and a sports enthusiast who plays badminton, cricket, or any sport, really!
Focusing on Empathy to Engage Employees
On a global scale, we have all had to endure our fair share of economic turbulence. From pandemics to lockdowns–businesses have had to adapt themselves to fit new territories.
The idea of well-being is being championed as a vital element in the workplace. More businesses are incorporating an awareness of emotional intelligence; and in particular, empathy.
Empathy in the workplace allows employees to really feel valued and secure. Requests are heard and changes are implemented–with their welfare kept at the forefront.
When employees care for it benefits everyone. Businesses witness an increase in staff engagement, productivity, and motivation. And when the workforce is happy, the business can prosper further. A happy workforce will lead to an increase in engagement, productivity, and motivation – allowing the business to prosper further.
Let us look at what empathy is, why it’s important, and how you can use it to engage your employees in the workplace.
What is empathy?
Empathy is the ability to recognize emotions within other people. It is about seeing things from their perspective or points of view.
It is kind of like a healing plaster or a band-aid. If it is used properly, you can really help support people through tricky situations.
For many of us, seeing other people go through tough times or tough hardship can be unimaginable (and even incomprehensible). It is like a personified example of, ‘walking in their shoes’. Empathy then becomes a universal way of introducing a duty to provide support and relief.
Are there different types of empathy?
Within the world of psychology, empathy is seen as an extraordinary talent to possess–especially in the corporate world.
According to American psychologist Daniel Goleman, empathy is one of five key components relating to emotional intelligence. Empathy can be divided into three major sections: cognitive, emotional, and compassionate.
Cognitive empathy
This is the ability to acknowledge someone’s emotions and mindset. But you do not necessarily need to have an emotional connection with them.
Managers can tremendously benefit from cognitive empathy. It’s especially useful in situations like dealing with customers. They are able to build strong rapports, which is vital for engagement and assistance.
However, cognitive empathy does have its downsides. It’s classed as being rational or emotionally neutral. Which means people can utilize it to manipulate others or situations.
Emotional empathy
This form relates to synchronizing with an individual’s emotions–but on a much deeper note.
The empathizer becomes affected by the individual’s circumstances. And this allows them to understand situations on a much deeper and more genuine note.
Be warned–you should always be cautious with this form of empathy. When you become invested on this level, you can easily become consumed by emotions. And if this tips over to feelings of overwhelm, you could easily end up damaging your own wellbeing.
Compassionate empathy
This form involves showing concern to others, whilst practically solving the problem.
Compassionate empathy is seen as the most proactive of all three divisions. You will initially learn to understand a person’s grief. It leads on to providing them with a ‘safe space’ to acknowledge their emotions.
With this form, it’s important to allow a reasonable amount of time for recovery.
The importance of having empathy in the workplace
Some employers might brush off the importance of empathy and emotional intelligence. They might think, “empathy takes too much effort… why do I have to care?”
Empathy is a such a powerful instrument to keep on your belt. It benefits both your employees and the business.
Of course, taking care of one’s physical aspect is important, like health and safety. But tending to psychological and emotional wellbeing is just as vital. It is almost at the core of mindfulness in the workplace.
Overall, an equal balance of physical and mental wellbeing will ultimately protect your staff. And it is this that will grow employee engagement, an increase in morale and, business success.
How to use empathy to engage employees
There are so many empathetic methods that are used to engage employees. It is all about having emotional intelligence with them. After you have conquered this, you can sit back and watch it grow into healthy engagement and motivation in the workplace.
Here are steps for using empathy to engage your employees at work:
Champion teamwork
As an employer, it is so important to champion strong teamwork within your workplace. And believe it or not, empathy allows this.
When your workforce is united in solidarity, communication is clearer and constant. That is why should show empathy through teamwork, as it’s beneficial for all aspects of your business.
From smaller teams to departmental tiers–whether it is one task or an ongoing project, your workers will prosper when they work cohesively.
Empathy also allows people to feel cared for; and it is this that will grow business productivity.
Share gratitude
Employees are motivated and engaged by several things during work. And equally, can be become disengaged through negative treatment too.
That is why it is crucial to share gratitude with your employees. Every employee–from the bottom to the top–should feel like a valued member of the business.
It might seem like an obvious statement–but a business is nothing without its people. So, sharing a little gratitude towards them will help establish a healthy and happy workplace.
Tailoring it back to empathy, they both go hand in hand. Gratitude allows you to navigate and apply empathy to your work cultures and practices.
From making someone a ‘cup of joe’ to providing mental health wellbeing facilities–gratitude and empathy will always be beneficial for all parties. And it will transition into loyalty, engagement, and perseverance.
Listen more
One of the most integral skills anyone can possess, is the ability to listen. It cannot be a coincidence that humans have one mouth and two ears!
Having good listening skills is a key element to success, in both personal and professional life.
We can all work on being better listeners instead of talkers. And nowhere is this more relevant than in the workplace.
One of the most effective ways to better our listening skills is by making slight changes. Have patience when talking to someone and really engage with what they are saying. Take extra caution not to jump in or cut them off.
You can even introduce a scheme where employees can express their concerns or queries. This is easily accomplished through things like suggestion boxes or feedback forms. Take extra care to answer all comments and process them appropriately.
Empathy thrives more when you put others first
As humans, we are biologically wired to put ourselves first. We cannot fight it–it comes from an inherent drive for security, endurance, and sometimes even greed.
However, this frame of mind derives from hostile environments which our ancestors faced. Like deprivation, famine, and war.
It is arguable that sometimes our workplaces can feel like a ‘war-zone.’ But these extremities are not necessarily needed in our everyday professional lives.
We should take a larger step toward being more selfless and empathic. Having emotional intelligence and empathetic qualities is the key to motivation, engagement, and innovation.
Of course, this doesn’t mean we should ignore the importance of self-compassion. We must protect our personal well-being. But showing empathy does not mean we undervalue ourselves.
Use empathy to tackle unfavorable or challenging situations. You will soon recognize the significance it brings to your healing and growing process.
About Author:
This article is written by our marketing team at LIKE.TG. LIKE.TG is dedicated to providing powerful solutions for your HR teams and creating an exceptional employee experience. Our aim is to help your company improve employee engagement, onboarding, and to save you valuable time!
7 Best Practices for Employee Engagement in Virtual Meetings
Our focus wears off more easily when attending virtual meetings from home. But effective communication plays a significant role in every business and can increase overall productivity by 25%. So it only makes sense then to avoid fatigue during calls and increase employee engagement in virtual meetings as much as possible.
During the pandemic, the world witnessed a massive shift in the job market. We can still feel the effects today as companies continue to discover the benefits of working from home. And according to data scientists at Ladders, this trend shows no signs of stopping, and the number of remote workers will only grow further. But it's not all sunshines and roses. As it turns out, meetings through the screen have their downsides too.
The 5 Challenges of Virtual Meetings
Despite its fair share of benefits, working from home has downsides too. Many HR practitioners are concerned about the declining engagement of workers when they are not in the office. Some researchers even say the number of disengaged employees is up to 40%.
And the conditions of virtual meetings are also not helping. Listening and talking to a computer screen isolates us from the group. The motivation to share ideas and exchange knowledge is much lower than in person. What endangers the meeting engagement of employees the most?
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1. Distraction decreases productivity
How many times did you find your mind drifting away in the middle of a virtual meeting? Especially after a good lunch, or the fourth call of the day. Staying focused throughout the whole meeting is fairly challenging. During the day, employees working from home must face multiple distractions they are already surrounded by.
2. It's hard to grow virtual relationships
Interacting with colleagues is essential to building trust in any team – and as this research report confirms, trust is critical for success. There are many opportunities for interactions when physically located in shared spaces. But the chances to reach out to people are missing when all communication happens online. Creating a virtual networking event may help with growing the virtual relationships between employees working from home.
3. Loss of team spirit
It's also hard to create and maintain an inspiring office culture when your employees are actually not there. Another study found that strong company culture can improve employee engagement by up to 72%. And that is just one of the many reasons why building a strategic office culture is important.
4. Tech issues are always a threat
Even the best technology and digital setup can sometimes fail due to connectivity issues, audio problems, random bugs, or troubles with displays. You just can't control it. It's easy to lose employee engagement in virtual meetings when they turn into a seance with questions like „We can't see you. Can you hear us?“ Usingdesktop virtualizationis a way to solve these techproblems. You are allowed to host your business applications in the cloud and ensure access to them securely and remotely.
5. Goals and priorities can get lost
Needless to say, keeping a meeting organized and structured can be a serious challenge in virtual communication. It's hard to stay in the same boat with everyone and have goals in mind when watching a computer display. Losing track of thoughts and priorities is a threat to the productivity and outcome of any meeting.
Use these ideas to create engagement in virtual meetings
The online meeting space whether for daily team reporting, client management, or virtual sales meetings is a great way to connect people from anywhere in the world, allowing you to expand your team globally. Even though there are a number of good reasons to hire remote workers or to have freelance professionals, no matter where your employees are working from, you must take responsibility for smooth virtual meetings.
It's always a good idea to instruct everyone in the company and let them know what they can do to help. A solid communication strategy will ensure you are getting the best out of your virtual meetings. Try incorporating these specific steps and watch how they change your group calls.
1. Respect everyone's individuality
Virtual meetings (or meetings in general) make some people nervous and uncomfortable. It might be new to them, and they tend to worry about many things. Sometimes too much, so they stay quiet all the time and just wait it out. Keep this in mind when approaching your employees during a virtual meeting.
Start the meeting with a simple question about their day or something specific. Wish them well if someone has a birthday. Another great recommendation from top managers is you should always find something small to celebrate. Start with praise, congratulate for finishing a task, and let them know you appreciate their work.
2. Do your homework and prepare
Before you focus on engaging your employees in virtual meetings, make sure all the agenda points you want to discuss are clear. Inform everyone about the goal of each meeting and let them prepare. Having a properly outlined list of virtual meeting activities will help keep their attention.
Notes will help you stay on track, but it's also important to write down everything that pops out. Making notes during a virtual meeting will help everyone stay focused and engage during a QA session at the end of your call.
3. Break the ice
Do you need an icebreaker for your virtual meeting? If it's just a short regular catch-up, you'd best jump to the business straight away. Icebreakers are an important part of your agenda if your meeting is more of a problem-solving event, workshop, or something similar. They bring people together and will provide a great warm-up, especially if linked somehow to the meeting theme.
A simple icebreaker is, for example, asking everyone to share a guilty pleasure when they introduce themselves. You could also switch this group activity to two truths and a lie. Use breakout rooms for random “speed dating” in pairs.
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4. Keep asking questions
A group of scientists confirmed in 2015 already that our attention span is decreasing. Meetings don't have to really be boring to lose the attention of attendees. In a way, it's normal for our brains. Help everyone keep their attention by asking questions now and then.
Questions will encourage participants to speak out loud. Consider and respect their individual communication preferences. Ask them for their perspective and listen carefully. Make them feel heard and valued, no matter what they say. All questions should be open-ended, which means you can't reply with a yes or no answer to them.
5. Take advantage of interactive features
Almost every conferencing software offers a fair scale of interactive tools for boosting engagement. According to statistics from 2019, 87% of users report feeling better engaged with colleagues through video. Creating an excellent video conferencing setup is a prerequisite for that.
Using the full potential of your virtual meetings software will help keep their interest. When planning your virtual meeting ahead, you should also think of these features. Depending on your topic and desired outcome, you might want to split your meeting into smaller sessions using breakout rooms. This will allow your team members to cooperate on an assignment, brainstorm, or just have a short break from the meeting.
Setting up an online shared whiteboard is another great way of brainstorming. Prepare it in advance and keep it fun. You could also prepare a vote, which is a playful and engaging way of keeping everyone awake, too. It will help your meetings to stay organized. Asking for feedback regularly is a must, just as collecting data with employee engagement surveys.
6. Re-engage with energizers
Online meetings can be tiring and disengaging if you don't consider the participants’ well-being. It's harder to read their body language and non-verbal cues through a screen. Well-placed quick activities or so-called energizers, designed to re-engage and re-energize participants in your virtual meeting will enhance everyone’s productivity.
Don't hesitate to ask your team to do something different and give them clear instructions. You might want to use energizers after a challenging topic. A short session of desk yoga or an entertaining quiz are great for start.
7. Add discussion time
Built-in time for open discussion is unnecessary in almost every case. Your employees will feel heard and seen, plus your virtual meeting will be well-structured. Announce the structure initially, so everyone will rest assured they will have their moment in the limelight.
Get the ball rolling by asking for thoughts and serve as an example by sharing your idea first. Always thank for every opinion and make sure you appreciate what the employees bring to the table. Be a great listener and encourage the discussion with open-ended questions.
Conclusion
What's the one biggest challenge, and how can overcoming it benefit to higher employee engagement in virtual meetings? A specific goal and structured agenda are important, but always take into account the essential part of every virtual meeting – your workers.
Each person is motivated to engage more in a virtual meeting when they are appreciated and know you acknowledge their effort. Make sure it's a cooperation of talented people with the same goal, and don't make it about your company or numbers only. With the right mindset and useful specific tips from this article, you will improve the employee engagement in virtual meetings significantly.
About Author:
This article is written by our marketing team at LIKE.TG. LIKE.TG is dedicated to providing powerful solutions for your HR teams and creating an exceptional employee experience. Our aim is to help your company improve employee engagement, onboarding, and to save you valuable time!