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Top 5 Tips For Increasing Employee Retention
Losing a good employee is bad news, regardless of the size or stage of your business. It has a knock-on effect on the rest of your team and costs the business money. If you are losing top performers, it’s time to do something about it.
According to the Wall Street Journal, experts have stated that finding, recruiting and training a new employee costs 2.5 times the salary of an existing employee.
Plus, the impact of being one employee down impacts the workload of your team members, adding work-related stress and reducing productivity. It can also impact workplace morale. For some employees, losing a colleague can be the push they need to start looking for a new job of their own.
Why Do Employees Leave?
Some employees are open and honest in their exit interviews, providing an insight into the reasons that led them to leave. Others may not feel comfortable discussing their reasons for leaving.
For the most part, the annual salary is typically not the reason employees leave. After all, there are so many salary comparison tools available nowadays, making it easy to rule out any discrepancies with the annual salary. Instead, studies have found that the most common reasons for leaving include:
Lack of career growth
Feeling burnt out / struggling with stress
Lack of flexible working options i.e. remote working, flexible hours
The behavior of management/supervisors/colleagues
Relocation
Feeling unchallenged by the work
Feeling unappreciated
Regardless of the reasons, you shouldn’t be waiting until an exit interview to think about reducing employee turnover. Here are our top 5 tips to help you improve employee retention.
1. Improve Your Recruitment Process
It is no surprise that there is a connection between a great recruitment process and high retention rates. To attract talent is one thing, but to attract and retain talent is something else altogether. And it starts with choosing the right candidate.
But this doesn’t just mean they have the skills and experience required for the job. A job candidate should also fit well with their team members and be able to thrive within your company culture.
Also, when reading CVs, look out for candidates that have longevity in their previous jobs. Did they stay with a company through ups and downs? Did they go the extra mile, volunteering or joining team activities? Do they speak about their previous jobs/companies in a professional manner? If the answer is yes, this demonstrates loyalty, reliability, and perseverance.
During interviews, spend some time getting to know the individual's personality, as well as their skillset and experience. If you get to know a person well enough in the interview, you can gauge whether or not they’re a good fit for the company culture.
Having a mentorship program can also help provide the best possible start for your new employees.
2. Communicate One-To-One
How often do you have one-to-one meetings with your employees? My guess is not often enough. But so much good can come from having a chat with an employee.
There are several important areas to discuss with your team that can improve employee retention. For example, during a one-to-one meeting, you can:
provide positive feedback and ensure your employee feels appreciated for the hard work they are putting in
ask for feedback, discuss job satisfaction and gain an understanding of positive changes that may improve the lives of your employees and ensure a healthy work-life balance. This could include flexible working hours or remote working
discuss career advancement goals and provide guidance on how your employee can grow within the company.
3. Allow Opportunities For Career Growth
Career growth is very important to employees. If employees feel as if they cannot grow within your company, they will likely find a job elsewhere. So, it’s crucial to ensure that there is always room for promotions and career development.
For some employees, it may simply be a slight change to their role or an added responsibility that keeps them motivated. For others, it may be an advancement to the next stage in their career.
You should be offering training and providing your team with the tools they need to improve their skills and broaden their experience.
4. Focus On Employee Wellness
Time and time again, studies have found that healthier employees are happier. Wellness perks are a great way to improve the health and wellbeing of your team, effectively reducing stress and improving workplace productivity and employee engagement.
Plus, prioritizing employee wellness demonstrates that you care about the health and wellbeing of your team. There are several ways to implement employee wellness perks.
You could provide gym memberships or discounts to local exercise classes – but tons of companies do that. To stand out from the crowd and retain top talent, you need to go the extra mile. And this includes focusing on mental wellbeing.
An employee wellbeing app is a great way to help employees priorities their mental health and wellbeing. It allows your team members to track their sleep, exercise and mood and provides valuable resources and advice on how they can improve their overall wellness.
Better yet, you (the employer) can access the app data through an online portal. This will give you an insight into which employees may need additional support to improve their physical and mental health.
5. Create A Positive Company Culture
Imagine walking into the workplace and feeling a weight of unease settle on your shoulders. For many employees, that’s the norm they face every day when working within an uncomfortable and negative company culture.
There are several reasons why a business may have a poor company culture. These include poor communication, micro-management, unmanageable workload, workplace bullying, ineffective leaders, and general cynicism about work.
If any of these problems sound familiar, it’s time to fix them. And this usually means starting from the top. Talk openly to your employees and gain a better understanding of the key problems within your business. Then set about improving them.
Happy employees are 61% more likely to understand how their contribution will be assessed than employees who are looking for a new job
It may be that your managers need additional leadership training. Or perhaps your employees need the time to connect and build positive workplace relationships.
Whatever the solution, finding it sooner rather than later is crucial if you want to improve employee retention.
About Author: This article is written by our marketing team at LIKE.TG. LIKE.TG is a leading provider of HR solutions, including recruiting, onboarding, employee engagement, and intranet software. Our aim is to help your company improve employee engagement, employee productivity, and to save you valuable time!
How HR Can Use Office Relocation to Boost Company Morale
You want your office relocation to be successful. To achieve your goal, your HR department needs employee buy-in across your business — something that is often easier said than done. Getting employees of different backgrounds across a myriad of departments to work together is rarely simple. Fortunately, human resources can partner with senior management and your employees to make your office relocation a positive experience for everyone.
Ultimately, HR plays a key role in the success of an office relocation. With the right approach to an office move, HR can ensure that all employees can get the most value out of it. Plus, HR can use the relocation to boost company morale and improve company culture.
How to Use Office Relocation to Boost Company Morale
There are many things HR professionals can do to make an office relocation a positive experience for employees across all levels. Now, let's look at five tips to help you boost office morale during your office relocation.
1. Plan for Your Move
Don't leave your office relocation to chance. Instead, develop a comprehensive moving plan for your business. This allows you to account for all aspects of your move and how it will affect your workforce. And, you can use your plan to minimize the risk of problems during your relocation.
You can take a step-by-step approach to map out your move. First, conduct research and figure out the best location for your office. Next, prepare your business data and assets for your move — and help your employees do the same.
Finally, stay available to employees in the days leading up to your relocation and as your move gets underway. The more you can support your employees throughout your relocation, the better they'll feel about it — keeping employee engagement as stable as possible. Furthermore, your employees feel good about the fact that your company is doing everything in its power to make the relocation as seamless as possible.
2. Engage with Your New Community
Introduce your company to your new community. This ensures you can stir up interest in your brand during your office relocation. In addition, you can use this opportunity to show your employees all that your new community has to offer.
Hosting charity events can provide a great starting point for fostering community engagement. For instance, you can offer incentives to team members who volunteer for a charity event at your new office and encourage them to raise money for a cause they support. From here, your workers can plan and execute the event — and use it to earn as much money as possible for a worthy cause. Make sure to have an employee recognition ceremony afterward to spotlight your workers’ charitable efforts!
Along with charity events, you can host an open house after your office relocation. The open house allows your employees to connect with community members and learn about the area. You can offer small gifts to any members of the community who stop by your open house to help foster goodwill. It also helps you lay the groundwork for long-lasting community partnerships.
3. Provide Additional Support to Your Employees
Give your employees extra help throughout your office relocation. Remember, the moving process can cause employees' stress and anxiety levels to rise. But, you can provide your workers with resources and tools they can use to keep their stress and anxiety in check during the moving process.
Keep the lines of communication open throughout your office move. Employees should have no trouble engaging with HR professionals via email, phone calls, or in-person or video chats. They should also be able to share their relocation concerns and questions and get immediate responses to them.
Don't forget to promote a healthy work-life balance across your workforce, too. For instance, it can be beneficial to provide workers with extra paid time off during the moving process. This gives employees the additional time they can use to prepare for your office relocation. Boost employee morale by hosting group meetings that encourage workers to engage with one another and share their thoughts and feedback about the move and the current working environment.
4. Encourage Employees to Use Their Benefits
Provide your workers with opportunities to capitalize on your company's mental health, wellness, and other medical benefits. In doing so, you can help your workers feel their best throughout your office relocation and improve the employee experience.
Educating workers about your company's benefits program is paramount. As such, you can offer educational materials to teach workers about your program and what's included in it. You can even set up workshops and webinars, so workers can discover how they can reap the benefits of your program.
5. Work with Moving Professionals
Hire moving professionals who can take the guesswork out of your office relocation. These professionals can meet with you and learn what needs to get done during your move. Then, they can help you prepare for your moving day.
When you have moving professionals at your side, you can focus on what's most important: getting the best results from your employees. While moving professionals handle the most challenging aspects of your office relocation, you can ensure your workers get the support they need. As a result, moving professionals can make it simple for your company to successfully move your office from point A to point B.
The Bottom Line
An office relocation provides a golden opportunity for your company's HR department. The move gives your business a fresh start at a new address. If you include your employees in all stages of the moving process, you can foster camaraderie among your workforce. The result: your employees can feel confident in your company's ability to make the relocation a success.
Do your part to engage your workforce as your office relocation commences. Keep your employees in the loop throughout your move, encourage them to come forward with any concerns and questions, and provide them with ongoing support. That way, you can simultaneously relocate your office and boost company morale.
About Author: This article is written by our marketing team at LIKE.TG. LIKE.TG is a leading provider of HR solutions, including recruiting, onboarding, employee engagement, and intranet software. Our aim is to help your company improve employee engagement, employee productivity, and to save you valuable time!
10 Tips to Welcome and Onboard New Employees
What is An Employee Onboarding Process?
An employee onboarding process is a way of introducing new hires to the organization’s culture and environment. The time taken to complete the employee onboarding process varies from organization to organization but typically extends for a period of 90 days. Post this time duration, the employee is considered to be up to speed with the company culture and values. For nearly all organizations, the employee onboarding procedure starts as soon as the offer letter is sent out.
Employee onboarding is crucial as it is the first impression an employee gets of the organization post the lengthy interview process. A successful employee onboarding process leaves a positive impression on the employee and serves as a motivation to join the company. It is also necessary to help new hires settle down in their jobs, get to know about the company, and socially connect with the team members.
Tips for Successful Employee Onboarding
Employee onboarding covers a number of activities to make new hires feel that they are an integral part of the company. The activity list is provided to the new hire in the form of an onboarding checklist. Here is a list of top 10 tips for successfully onboarding new employees,
1. Don’t wait till their first day
The first day of work is always nerve-wracking. Employers must include new hires in the team's communication from the time the offer has been made instead of waiting for the first day. The process is commonly known as employee pre-boarding. During pre-boarding, employers send materials to clients to get them up to date with the team dynamics and job duties. You can take help from one of the best onboarding tools to stay organized.
Employees considering joining the organization usually have a lot of questions and answering them in advance would improve the chances of them actually joining. Pre-boarding communication ensures employees get to know their coworkers.
2. Prepare managers to welcome the new hires
As part of new hire orientation, it is important to prepare managers in advance in order to speed up the onboarding process. It helps to get employees fully productive 25% faster than usual. Onboarding checklists for managers should include welcome messages for new employees, assigning a mentor/buddy for the new hire, discussing roles and responsibilities, setting up on-boarding check-ins, helping them build a social network, etc.
Ultimately it is beneficial for managers if the new hire starts contributing as soon as possible. New hires should not be considered as an individual entity but an integral part of the team.
3. Teach team dynamics to new hires
New hires must get familiar with the inner workings of the company as well as their respective teams. The employee onboarding process includes helping new hires understand the team dynamics especially because acclimatization to this may take more time as compared to getting started with duties of the job. Ensure that the new hires get started on the right foot by educating them in the healthiest way possible.
The person mentoring the employee might pass on their own biases which is not an ideal situation. During employee, onboarding keeps things transparent and let employees build their own opinion.
4. Define robust expectations
Avoid ambiguity while setting expectations at the beginning of the new job. Do not completely rely on employee handbooks and job descriptions to convey your expectations to the employee. Employee onboarding must consist of managers preparing a robust set of guidelines including topics such as deadlines and how deliverables will contribute towards company growth.
This should be a living document that can be revised multiple times throughout the new hire orientation process. The document must cover company culture along with team-specific issues. This process helps in bringing the employee to full productive power in no time.
5. Schedule regular check-ins
Employee onboarding is an ongoing process. As discussed earlier, the employee onboarding process should start at the moment an offer letter is handed over to the employee, similarly, the employee onboarding process must go beyond the point when the employee is considered to be up to speed with everything.
The best way to implement this is to schedule regular check-ins between the new hire and their manager. This is the time when manager and employee can both sit together and revisit the expectations to set new ones. Onboarding best practices like this help new hires to stay on track.
6. Do not forget to assign a buddy/mentor
Mentors can be greatly helpful for the new hire orientation process. Several companies have adopted a mentor program or a buddy program where a high-performing employee assists the new hire in the initial days and greatly contributes to increasing their chances of success at the organization. During employee onboarding, the person assigned as mentor shall answer all the questions a new hire might have and take a more personal interest as the manager is not always available. Mentor/ Mentee relationship will help new hires form social connections and have a positive role model in the office.
7. Ensure that they get to know the team
Onboarding best practices include ensuring that the new hire gets to know their team and form connections. It may be an opportunity to form relationships with coworkers that will last for years to come, even beyond their employment at the current organization.
As soon as the new hire gets comfortable in their working environment, they will start being productive. It should be a priority to make them feel part of the team.
8. Encourage new hires to ask questions
During employee onboarding, New hires are full of questions regarding their work, their team, transport, cafeteria, compensation, benefits, health, insurance, etc. The new culture, new tasks, new coworkers, new jargon, might confuse them and they will seek guidance at some point. To proactively deal with this problem, create an FAQ addressing some common questions that may confuse the employees.
Create an environment of openness and comfort to encourage new hires to ask questions without worrying. Assigning a mentor is another great initiative to make sure all the questions of the employee are being answered promptly.
9. Announce the new hires arrival
Sending a welcome message for new employees can be part of the announcement that is aimed at letting the team members know about the new joiner. Schedule meet and greet events with collaborators and teams so that the new employee gets acquainted with the team. Scheduling meets and greet with the company leaders can help new hires learn from their experiences by hearing their stories. Meet and greet events can be organized in both remote and physical settings.
Ensure that the new hire feels comfortable with the team and doesn’t hesitate to ask for help from anyone.
10. Employee engagement and team building must be an ongoing process
Once the onboarding is successfully completed, there is still a lot that can be done in terms of employee engagement and team building. Provide new hires with ample opportunities to build key relationships by organizing team-building events. Pair the new hire randomly with different team members for virtual coffee meetings.
Recognizing the efforts and providing recognition can be useful in motivating the new hire to keep contributing positively. Ask new employees to fill up a candidate survey to know how your employee onboarding program is performing in reality.
About Author: This article is written by our marketing team at LIKE.TG. LIKE.TG is a leading provider of HR solutions, including recruiting, onboarding, employee engagement, and intranet software. Our aim is to help your company improve employee engagement, employee productivity, and to save you valuable time!
Everything You Need to Learn About Employee Management Tips and Develop the Skills to Become a More Effective Leader
One of the crucial ingredients of running a successful business in 2021 is managing your employees effectively. By developing and improving your leadership skills, you can create an efficient and functional environment in the workplace. Your employees are the source of power in your organization. They accelerate its growth on a daily basis. Hardworking and productive employees will increase the chances of business success while lazy and unhappy employees will bring harm to your business.
A business cannot go anywhere without a good leader and a great team. While managing employees isn’t the easiest thing to do in the world, being a harsh control freak can lead to demotivation and resentment. Also, being too soft can lead to laziness and the formation of bad habits. As leaders, we understand the struggles that you go through every day. In this article, we are going to share with you the best tips to manage your employees effectively.
Defining employee management
Before we start, you need to understand the basics. Employee management is comprised of several important ingredients namely:
Recruitment – hiring the ideal person for a specific job to develop the skills required
Measurement – measuring how employees are performing every day to achieve their goals in the shortest time possible
Monitoring – Overseeing the performance of employees regularly
Interaction – Looking at how your employees interact and collaborate every day
Reward – Rewarding employees for performing well or achieving the set goals
Discipline – Training your employees to act accordingly and obey the rules in the workplace.
Effective employee management pays off
Employee management is the foundation of every enterprise. Its important for students and employees to work with essay writers for hire. Employees who are trained and managed well will be ready to serve customers and do their jobs successfully. And this will lead to happier customers, higher profits, and an increase in customer loyalty.
When employees are unmotivated and unproductive, the turnover rate will be high and extra costs will be spent on hiring. It’s quite unfortunate to spend tons of money and time hiring and training employees only for them to leave and force you to start the process again. Managing your employees effectively and practicing active listening will help them achieve their goals in the long run.
Tips to manage employees effectively
1. Hire the best
You need to exercise caution when finding the ideal employee. Apart from finding the person who fits the job description and has all the qualifications, here are a few qualities that you should look for:
Enthusiastic – desire to leave the comfort zone, learn and excel
Reliable – someone who’ll get the job done without excuses
Humble – Someone who knows their strengths and weaknesses and doesn’t think too lowly or highly of themselves
Emotional intelligence – manages their thoughts and emotions and empathize with the people around them
Receptive – Someone who takes praises and criticisms well
Micromanagement: Telling employees how they should do their work all the time. And focusing too much on the minor details. This will not only add tension and stress to their life but also harm the business. If you made the right hiring decision, you need to let them do their work. Developing your management skills is essential to improving the productivity and performance of your team.
Constant negative or positive feedback: As the popular saying goes, too much of anything is poison. Encouraging employees and teams by giving them positive feedback constantly can lead to overconfidence and low performance. On the other hand, being too critical will lead to demotivation. Maintaining a good balance as you review their performance will pay off in spades.
Lack of confidentiality: Are you always monitoring what your employees are doing? Employees who are supervised continuously will fear and even resent their leader. Your employees need to know that you can trust them to perform.
As you measure employee performance, you need to practice effective people management and exercise your leadership role by setting clear and achievable goals that they should meet in the next quarter or year. Communicate with them regularly to ensure that they know their targets and what they need to do to get there. Monitor their progress once in a while and readjust the goals that they are struggling with.
2. Communicating openly is key
You don’t have to make your employees shiver when they think of seeing you every day. Effective managers communicate with their employees openly to gain their trust and respect. Have a platform where your employees can share their ideas and complaints without being judged. Getting to know your staff at a personal level will help you understand them and boost their self-confidence. You need to understand their problems and see things from their viewpoint. You need to resolve conflicts by criticizing them in private and praising them publicly. Open communication will help employees feel comfortable in the workplace.
3. Encourage employees to share their opinions
You must create a conducive working environment where employees can voice out their opinions and participate in discussions. As reported, students who learn in a conducive environment will be motivated to improve their performance. The same applies to employees in the workplace. No one should be shut down from voicing their opinions even when you don’t agree with them. You should encourage everyone with your leadership position. Every thought and opinion is important. Your employees need to feel like they’ve been heard.
4. Set clear goals
What do you want for the enterprise? Set clear goals and figure out the output needed to help you reach your goals. Let your employees know what you want and the things they need to do to get there. Also, remember to set a deadline. Being specific when setting goals and communicating will help in developing your employees’ skills. When you fail to give your employees a clear direction, they’ll be demotivated because they won’t know what they are working towards. Employees cannot meet the expectations that they aren’t aware of.
5. Reward hard work
Everyone enjoys being rewarded by an effective leader especially when they’ve performed exceptionally well. If an employee is putting in extra hours or excelling at what they do, reward them with a small prize, bonus, or praise them publicly. Praising them in front of other employees will not only make them feel great but also show others that you recognize and reward hard work. Effective leadership is consistent and fair when rewarding employees to avoid accusations of favoritism.
6. Ensure that employees enjoy working
Successful students spend a huge portion of their day reading and learning from the best. Employees also spend countless hours in the workplace. Therefore, you need to ensure that the workplace is a fun and enjoyable place to be for everyone. When you create an environment where employees feel comfortable working, they will be motivated to do their best.
This doesn’t mean that you have to spend thousands of dollars on installing luxurious items in the workplace. You can create a conducive environment in the workplace by allowing birthday celebrations, coffee breaks and encouraging your employees to have casual and friendly conversations instead of talking about work projects all the time.
Conclusion
A successful manager is a key ingredient in every organization that wants to grow and succeed. They help in building strong teams and ensuring that initiatives, projects, and other functions perform well. Good leaders have strong communication and interpersonal skills. And anyone can develop these skills. Good leaders build trust, are decisive, problem solvers, dependable, and provide learning opportunities. Managing employees effectively will boost their productivity and performance. And make it easier for the organization to achieve its key objectives. Taking the time to learn from others and your mistakes will pay off in spades in the long run.
About Author: Emily Harrinson is one of the most influential editors in London. She has been working in this best paper writing services company since 2006. Her hobby is reading books. But besides that, Emily is fond of sports and music. She is a very positive person.
How To Attract Millennials and Gen Z’ers Into the Construction Industry
The construction industry is facing challenging times. The average age of workers in the construction industry is 42.5 years. This means that the construction workforce needs new blood within the next 20 years.
A study estimates that by 2025, the global workforce will be made up of 75 percent of millennials. And the problem is that for the millennials and Gen Z’ers jobs in construction companies are not appealing.
This is why attracting and retaining young construction labor talents is very challenging. If you are looking to attract and retain millennials and Gen Z candidates to your organizations, here are four statistics you should know and ten actionable tips to implement right away in your construction company.
4 Key Stats About The Millennial And Gen Z Workforce
They are already planning ahead. Up to 36 percent of millennials and 53 percent of Gen Z employees are keen on leaving their current position within the next two years.
Flexibility is important to them. 22 percent of millennials and 19 percent of Gen Z employees reported they are likely to quit organizations that don’t encourage flexible working practices.
They are tech-curious. A whopping 91 percent of Gen Z employees report that they would be more attracted to organizations using sophisticated technology.
Up-to-date technology infrastructure is important. Organizations using substandard technology are likely to repel 42 percent of millennials.
How to attract millennial and Gen Z candidates into the construction industry: 10 actionable tips
1. Give millennials and Gen Z’ers something to be proud of
More than ever, millennials are looking for careers that give them a feeling of purpose. A study by Bentley University reports that 84 percent of millennials feel that making a positive impact on the world is more important than being recognized as a professional.
This highlights that the next generation of young professionals want to achieve something they can be proud of.
To attract millennial and Gen Z candidates, consider putting forward the positive impacts your organization has on the world. If you cannot find any, consider participating in or contributing towards projects that make a difference.
These can include supporting community and social development or even protecting the environment.
2. Encourage positive social interactions in your construction labor business
When deciding whether or not to work for a company, 52 percent of millennials consider a healthy workplace culture to be important.
This highlights that the next generation of talents places a higher value on the company's culture than on its brand. Since most workers in the construction industry cannot afford to work remotely, they very likely spend more time at work than at home.
It is critical you encourage positive social interactions within your workforce. Company events, informal gatherings, and other activities that bring your team together can make your company more appealing. Also, consider sharing all these moments on your organization’s social media profiles to get the attention of millennials and Gen Z candidates.
3. Flexibility work-life balance is important
Flexibility has gradually become one of the key perks young professionals look for when choosing a job. According to a poll by American Express, 75 percent of millennials agree that a successful organization should have flexible working options.
Moreover, respondents of this survey concur that organizations should not impose a rigid structure on their workforce.
Millennials and Gen Z professionals value flexibility as it allows them to better manage their work-life balance. If your organization has flexible working options, be sure to highlight these perks in your job vacancies.
As mentioned in the section above, use the power of social media to communicate about benefits you offer with your current, and potential future employees.
If you currently do not offer flexible working arrangements, consider implementing at least one of the following: flextime, reduced hours, compressed workweeks, or even remote work.
4. Learning and mentorship opportunities for your construction labor force
Millennials and Gen Zers seem very interested in active and ongoing learning opportunities. They recognize the need to stay up to date with the latest trends and discoveries. A survey reveals that more than 50 percent of millennials and Gen Z adults believe that regularly updating their skills and knowledge will benefit their careers.
To attract young professionals to your construction company, you have to provide them with learning opportunities. This can be in the form of upskilling workshops, coaching from experienced professionals, or even through mentorship programs. Offer these learning sessions at regular intervals to show you care about their personal development.
5. Career development prospects
Just like millennials and Gen Zers look for learning opportunities, they also pay extra attention to their career development prospects. A study by Glassdoor reveals that 87 percent of millennials value career progression possibilities. While some may characterize millennials as impatient, it is clear that they are highly motivated and expect to see results as soon as possible.
To get the attention of millennials and Gen Z candidates, you must be able to show them what to expect in terms of career growth. Since millennials like to be challenged, show them what they should do to climb a step further. Keep in mind that they may look elsewhere if they realize they do not have any room for career growth.
6. Understand and use their full skill spectrum
Different employees, regardless of the generation they belong to, possess different levels of skills. Nothing is more discouraging to an employee than seeing that their skills are underutilized. Studies reveal that only 28 percent of millennials feel their current employer uses their skill set to its full potential.
Potential young talents should feel you are interested in understanding their skill spectrum. Right from the interview stage, gauge their complete skill set. From there on, encourage them to fully use their skills in their daily job. Review at regular intervals, and provide adequate feedback so that your new recruit knows how to improve.
7. Decent compensation package
The compensation package you offer to your candidates is crucial to their final choice. Your proposition directly reflects their value to your organization. According to a report by MRINetwork, 28 percent of millennials selected “compensation and benefits” to be the top priority when considering a new job.
There is no ‘one size fits all’ when it comes to compensation and benefits. Do your homework and see what is being offered elsewhere in the construction industry. Additionally, before putting your offer on the table, plan ahead of time and calculate potential increases in package benefits as your recruit career advances.
8. Supportive company culture
Millennials want to be reassured that their job is important and that their employers value them. Feedback, mentoring and coaching young professionals shows your support and belief in their abilities. Moreover, they want to contribute to the success of their organization.
Allow your younger recruits to come up with unique solutions and recognize their accomplishments. Linking millennials and Gen Zers with more experienced workers can do the trick. This shows you care about what they are learning and support their development.
9. Clear communication, vision, and targets
A clear company vision is especially vital for millennials just starting out in their professions. Business owners may link their vision to their staff by painting the larger picture. This provides employees with a clear feeling of purpose as well as an awareness of how their efforts fit into the overall goal.
Clear and concise communication is an absolute must. Prospective candidates should already know where they will fit in right from the interview process. This keeps them engaged, challenged, and encourages them to join your construction organization. If they feel connected to the end goal, this can even inspire them to stick to your company.
10. Encourage innovation and use of technology in your construction business
Most millennials and Gen Z’ers have received general education that somehow incorporates the use of technology. Moreover, the last couple of decades have strongly encouraged innovation in almost all industries. These have now become key components of their business thought process.
By highlighting your organization’s interest in innovation and making use of the latest technology, you will very likely grab the attention of millennials and Gen Z candidates. Is your next construction project using eco-friendly materials? Are you using apps to track and manage your construction assets? Make it known to the public. The key here is to demonstrate innovative efforts.
Off you go
With each passing day, the current construction workforce is getting older. The industry needs new blood more than ever, and the competition for talent is getting stiffer. As things stand, it seems there will be no workaround possible.
Many construction companies will need to rethink their position and adapt to the aging workforce. Attracting millennials and Gen Z’ers may just be the move to take their business to the next level.
About Author: Bryan Christiansen is the founder and CEO of Limble CMMS. Limble is a modern, easy-to-use mobile CMMS software that takes the stress and chaos out of maintenance by helping managers organize, automate, and streamline their maintenance operations.
How to Manage a Team Working From Home
In March 2020 the United Kingdom entered a National Lockdown as a result of the Global Covid- 19 Pandemic, and since that point, the employment industry has not been the same due to the requirement for social distancing. According to Statista, in June 2021 44% of 30-39-year-olds were still working remotely and a lot of companies have taken advantage of this change.
In this blog, we will discuss how best to manage a remote team, as well as how to help your employees adjust to these changes and how to monitor their workloads.
Set Your Expectations from the Offset:
The best place to start in terms of managing remote workers is to ensure that everyone has the same understanding of the company’s policy and what is expected of them when working from home. Whether it involves deadlines, how to adapt to using video calling platforms, or even how to structure their day, your employees need strong management guidelines in place to provide them with confidence to work from home and time to prepare for the significant change to the working environment.
Due to working from home is such a change from the norm, there are bound to be questions from your employees and it is HR’s job to support them with any queries and worries they may have.
Schedule Daily Check-Ins:
Scheduling daily check-ins can be beneficial to both the employee and the employer with regards to working from home, but the usual email, Slack, or Microsoft Teams message will not suffice. Video calling has catapulted into success on the back of the global pandemic because it is as close as you can get to real-life interaction without physically interacting.
Using a video call program to host check-ins with your employees can help maintain trustworthy and honest communication between the team. A 10-minute video call provides you with peace of mind because you can directly ask how your employee is keeping up with deadlines, what their progress is with a particular project, and even how they are coping working remotely.
Resources:
Ensuring your colleagues have the correct resources to adapt to working from home is an important part of managing a team remotely. It can be as simple as making sure they each have working headphones to use on their video call meetings to maintain employee engagement. This is important with regards to maintaining team morale and motivation because small barriers to working, such as not having the correct equipment, can cause unnecessary stress and hinder progress on a project. Ultimately you need to ensure that it is as easy as possible for your employees to do their jobs from home.
Avoid Micromanaging:
The best managers learn to allow their employees to find their best working style. When adapting to working from home, along with following your company policies, your employees do not want to feel like they are being monitored every 5 minutes because that would not be the case if they were in the office.
Allowing flexibility in working style or even how an employer prefers to record their progress can help them to feel less micromanaged and more independent. For example, you could set a guideline in place that you want an email by the end of every week with progress, issues and plans for the following week from each of your employees. But, you could give them the choice whether they want to do that in smaller emails throughout the week, or one big email at the end of the week. As long as you get a record of their progress throughout their working hours, how and when they do that before the deadline does not really affect you, but gives them a little more flexibility.
Common Issues With Remote Working:
Working from home comes with a series of common issues that, if preempted, can be managed successfully:
Technology issues are not being fixed very quickly
Loneliness from lack of interaction with colleagues
Misconstrued communication between the team
Reduced team morale
Work-life balance
Working around children
Wifi connection
Structuring your day
Distractions
All of these common issues if not managed properly can have a significant impact on the productivity of your team members therefore it is important to prepare for these situations to arise to help them.
How Employers Can Help Remote Working Employees
One of the best ways to help your remote working employees is to create a welcoming, honest environment where they feel they can voice their concerns just as though they were working face to face. Being stuck in your home with your problems every day can have a significant effect on mental health and stress levels so if a remote employee feels as though they can talk to somebody in management this can help them offload any problems.
Whether it's technical issues, struggling to meet deadlines, or even a decline in mental health, the first step to a solution is communicating it to the correct people, and without the strong foundations of a good colleague relationship, it will be very hard to solve these problems.
How to Help Employees Adjust to Remote Working
It is highly likely that at least someone in your team will not adapt well to working from home and you need to be prepared for this possibility. A good strategy for managing people in this scenario is to ask the employee to explain what their main issues are and ask them what they think would make it better. Put the ball in their court.
This helps because it shows you are willing to listen to them individually and work with them to find a solution which in itself is already helping the employee because they feel less alone with their worries.
For example, you may have an older employee who is struggling to adapt to the new video meeting technology and they are feeling worried about not being able to keep up with everyone. Without having a trusting relationship, they would not have opened up to you about this issue but now that you know, you could potentially offer them some training on how to use that particular program which consequently will make their experience working from home a little easier.
How to Monitor Employees when Working from Home
There are many ways to monitor your employees when working from home ranging from simple communication to more complex technology solutions. You may find it takes some trial and error to discover what method works for your specific industry and your team but here are some options:
Track email activity:
There is a variation of software available online which allows you to track the activity on your employees’ emails. Everything from how long it takes them to reply, to who they are emailing and even how many emails they send in one day, the email tracking software is available today can provide you a daily report on your employee's email activity.
Implement self-reporting:
If you fully trust your employees you can implement your own strategy as to how they record their progress to you. It can be as simple as an email each day, a video phone call, or even recording it on a group spreadsheet which is shared so that everyone knows what stage each individual is at. This makes it easier to manage time and identify who needs additional support as well as who is struggling with working from home.
Use a Task Management app:
Task management apps come in all different sizes and complexities but ultimately their goal is to manage, assign and monitor the progress of projects. They could be useful for monitoring the progress of employees working from home because you can set deadlines and time guidelines so that your employees can plan their days better.
About Author: At Centric HR, we provide a range of services to businesses including, health and well-being initiatives, personal coaching, employee performance management software, and culture and values development.
If you are struggling to manage your team through remote working and need some guidance get in touch with us today to learn more about our services.
Employee Recognition Explained: What Is Employee Recognition
Your employees are your greatest asset. They play a pivotal role in the success of your company. As with any other valuable asset, you should nurture and protect them.
Bob Nelson, PhD, a motivational speaker and best-selling author once said, "Take time to appreciate employees and they will reciprocate in a thousand ways." This reciprocation includes higher productivity and greater loyalty.
According to a survey from Great Place to Work, 63% of employees who were regularly recognized indicated they would be unlikely to leave their job. Recognition also increased productivity, employee engagement, and performance by 14%.
Wondering where to start? Or what an effective employee recognition program would entail? Read on to find out more.
Overview of Employee Recognition
When employees do great work, they deserve to be appreciated for their efforts. Employee recognition is a way to acknowledge the exceptional work of members of your staff:
Quality of work
Initiative
Attitude
Personal growth
Leadership skills
Problem-solving
Adaptability
One way to do this is through an employee recognition program, a structured company initiative that rewards employees on their:
Individual achievements
Work anniversaries
Milestones
Contributions
Performance achievements
Your recognition program should align with your company's mission, vision, and values. This helps reinforce the company culture you've created. Based on your values, this may be a culture of excellence, success, honesty, and teamwork (see more about company culture software here).
Your employees should have a clear idea of their individual goals and how this affects company goals, ideally starting at the time of onboarding. Periodic positive reinforcement and constructive feedback helps them strive toward attaining them, promoting a culture of success and continuous self-improvement.
Benefits of Employee Recognition
Employee recognition is a win-win situation for both employers and employees. For employees, it fosters pride in their work and gives them a reason to keep on putting forth their best. This increases their level of productivity and sense of loyalty.
An employee who trusts their organization is more inclined to contribute to company goals. They look at it as a team effort. They know they have an employer that cares about their welfare as much as the bottom line.
In fact, about 90% of employees who received recognition trusted their bosses more as a result, according to the Society for Human Resource Management (SHRM), while only 48% of employees who didn't receive recognition trusted their leaders.
The result? Companies with highly engaged workforces are 21% more profitable. Conversely, an employee that resigns because they're unhappy can cost you a lot. It costs just over $4,000 to hire a new employee and an additional $1,000 to onboard them. That's roughly $5,000 for every new employee you hire, according to the SHRM.
Fortunately, recognition usually has a rippling effect: It encourages other employees to work together to achieve individual and company goals. Plus, rewarding employees is an effective way to increase productivity, especially if you’re working toward sales goals.
Other benefits include:
Increasing employee engagement
Enhancing company culture
Strengthening work relationships
Boosting customer service
Increasing profitability
Increasing employee retention, particularly of top-talent
Improving job satisfaction
Reducing staff sick days
Lowering stress levels at work
Inspiring other companies
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How to Recognize Your Employees
Traditionally, employee recognition is top-down. A manager or supervisor acknowledges the great performance of an employee. It can also involve staff recognition where a team lead recognizes the stellar performance of his/her team or workgroup.
You can also expand this to include peer-to-peer recognition as well. This allows co-workers or teammates to recognize each other. Ideally, recognition should involve all the above.
However, regardless of the type of recognition in the workplace and whether it’s private, public, or anonymous, it should have the following criteria:
Ample resources committed
Straightforward and easily understood by all involved
Aligned with your company's mission, vision, and values
Rewards commensurate with the achievements
Take place soon after the employee attains the achievement
Well-executed
Continuously evaluated for relevance
Clear communication of the program is also important. You should introduce new hires to your recognition program during employee onboarding. Managers can then reinforce the program's elements and clarify any uncertainty.
Most importantly, an employee recognition program should never be static. It should evolve as both internal and external changes take place. Don't be afraid to get input. Employee surveys are a great way to do that. You can alter your program based on their feedback. For example, whether an employee prefers to be recognized privately or publicly.
It’s also important to find out what type of work employees wish to be rewarded for. Do they want to be celebrated for doing a great job on a project or for achieving years of service to the company?
If you’ve already implemented a rewards system into your company, see how your employees react when they are recognized. If there is a lukewarm reaction, then you’ll need to tailor your employee recognition program to achieve optimal benefits.
Even simple acts of recognition can improve employee morale. This can include expressing heartfelt thanks or apologizing for any miscommunication. Non-work-related gestures also go a long way.
Ask a new mother how she is coping with being away from her newborn. Find out how your new employee is adjusting after moving to a new city. Let them suggest ways that you can help with the transition.
The key to successful employee recognition is to be authentic. Genuine appreciation efforts are more likely to be welcomed by your staff. All these gestures foster a caring work environment. It's one that any employee will enjoy being a part of. It will make them less likely to leave.
“Our staff has praised the increased communication level Workmates delivers. We use it to communicate important project matters and give staff specific ‘kudos’ or even recognize their birthdays. More importantly, we use Workmates to clarify important project details that needed rapid dissemination among the entire team.”
Christopher Baggott Chief Executive Officerator of Medlinks Cost Containment, Inc. and Medlinks Staffing, LLC.
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Examples of Employee Recognition
Understanding what type of recognition employees want can be a challenge. After all, there’s no one right answer to this question.
In general, there are several ways to show your appreciation. We’ve outlined a few of them below. Remember, the better you know your staff, the better chance you have of rewarding them.
Bonuses: Monetary rewards can be a great incentive. However, you should tie them to specific performance measurements.
Care Package: This can include gift certificates, snacks, games, and a handwritten note from you. It’s even better if the items reflect their personality and interests.
Appreciation Days or Events: More formal programs can highlight an employee for a month or quarter.
Public Acknowledgement: This can be as simple as a company- or department-wide email, or something more involved like a trophy, plaque, or digital photo display. However, be careful: Some members of staff shy away from public recognition, while others bask in it.
Performance Feedback: Giving regular feedback on your employees’ performance helps to boost their confidence. You can deliver individual feedback on a one-to-one level or hold team meetings to offer performance feedback on team projects.
Social Media Shout-Outs: Providing shout-outs on your social media platforms is a great way to recognize employees in a public manner.
Rewards Platform: You could also create a rewards marketplace where top-performing employees can gain gift cards or subscriptions to magazines or media. Workmates has an integrated newsfeed where the kudo badges are shown and employees can exchange the points for rewards.
Coworker Recognition Program: Implement a program that allows peer-to-peer recognition. The recognition doesn't even have to be work-related. It could be something a fellow employee did to get them through a difficult day.
Extra Time Off: This could involve giving an employee the day off on their birthday or giving an extended paid holiday over Christmas and New Year. Alternatively, you could offer staff extra paid hours off for achieving specific milestones.
Professional Development: Provide professional development, including workshops, training programs, free books and their own training courses.
Small Gesture: Gift a bouquet of flowers, offer book tokens, send a thank you note/card, buy a box of chocolates or buy a gift card.
Wellness Programs: Providing free gym time boosts employee wellness, as well as productivity levels. It’s a great way to lower stress and anxiety and promote a healthy work-life balance for your employees.
Lunch or Dinner: Taking your employees out for lunch or dinner can create some memorable moments for your team. For shyer employees, a one-on-one lunch is a perfect way to say thank you. Make it about them by choosing a location they enjoy.
Team Happy Hour: Going for team drinks at the end of the week is a popular way to show your appreciation. Offer to purchase the first round of drinks or plan drinks around a pub event, such as quiz night or karaoke. It’s a great bonding exercise!
Team-Building Activity: Paintballing, kayaking, river rafting, rock climbing or other sports are events that show that you value your employees alongside wanting to build relationships between them. Virtual team-building activities are a good way to include and recognize remote employees.
Outdoor Activity: Rewarding employees with outdoor activity provides a change of scenery from the four walls of the office and allows employees to engage with each other in another environment.
Donating: Find out if an employee would appreciate you donating to a non-profit instead of any monetary reward. This will send the message that you're interested in the things they care about and show that you are willing to help make a difference.
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Author Bio: Auria Heanley is co-founder of Oriel Partners, a boutique PA and administrative recruitment consultancy based in Central London. She is extremely passionate about providing the highest quality of service to both clients and candidates. Oriel Partners’ clients range from global multinationals to small boutique firms, all requiring the same personal service and high-caliber support
How To Write A Thank-You Letter After An Interview
The interview process can be a stressful one, especially if you are applying to a big company known for its strict candidate requirements. Moreover, it could be stressful particularly for you because it’s your dream job or a company you’ve been dying to work for.
In any case, you need to make sure that you leave a good impression even if you don’t get the job. One way to do this is by sending a thank-you letter after the interview. However, if you’ve never written one, there might be some things you will need to keep in mind.
Why Is A Thank-You Letter Important?
As mentioned above, a thank-you letter is primarily used to help you leave a good impression after the interview. However, its importance goes beyond that. A good thank-you letter can significantly increase your chances of getting selected for the position as long as you send the letter on time and word it to reflect your brightest side.
In addition to that, some HRs and recruiters actually expect to receive a thank-you letter after conducting the interview with a candidate. Consequently, if they don’t receive one from you, they could interpret it as rudeness from your side. As such, it’s better to send a thank-you letter even if you don’t consider it to be something of much importance.
What Should A Thank-You Letter Have?
Compared to many other professional emails you are writing on a daily basis, a thank-you letter is a fairly simple one. Ramone Ferrell, an expert from the writing services reviews site Best Writers Online, puts it this way, “You only need to learn how to write a thank-you letter once. Then, you will only have to reiterate what you’ve written before every time you need to write it again.”
The most common elements in a thank-you letter include:
Address Line and Subject Line
Personalized Greeting
“Thank You” or Note of Appreciation
Recap of Your Interview
Note About Taking the Next Step
Conclusion and Contact Info
How to Make an Outline for A Thank You Letter?
Sometime during the application/recruiting process, you probably had to send out many documents and emails for which you wrote outlines. The same thing can be done for a thank-you email to make it easier to organize it and write it. Here are some tips on how to write a good outline for your thank-you letter (and then write the letter itself):
Get all the company and recruiter information beforehand. This is especially important if you are going to multiple interviews. Make notes of all the job positions, company names, recruiter names, and their contact information. This way, you won’t mess up the address line and the greeting at the start of the email.
Use the subject line to say thank you. Specify that you are talking about the interview. Then, in your opening paragraph after the greeting, start with your appreciation and gratitude right away. For example, you can have a subject line that says, “Thank you for your time” and then an opening sentence that says, “Thank you for the opportunity and for taking the time to conduct the interview for [job position] with me today.”
Recap the interview but focus on your qualifications and strengths. You want them to remember your brightest side to increase your chances of getting the job. Keep it concise and to the point. You can also remind them about a unique trait you used to make yourself stand out during the interview (e.g. humor, industry awards, recommendations from high-profile professionals).
Show that you truly care about this position. Make a note about your eagerness to take the next step. Don’t forget to leave your contact information at the end so that they can get in touch with you.
Which Mistakes Should You Avoid?
Because thank-you letters are fairly simple, there is not much you could potentially mess up. However, there are still some mistakes you will want to avoid. Tamika Hughes, an expert from the custom writing reviews site, explains it this way, “You don’t want to sound too eager or even clingy. Remember that you want to show gratitude with this letter. Choose your words wisely and make sure it sounds professional.”
What Happens After You Send the Letter?
Thank-you letters are one-way letters (as in, you shouldn’t expect a reply to them). And while you can just sit and wait for the recruiter to contact you about the results of the interview, it’s a good idea to actually be the one to reach out. In other words, you should send a follow-up letter next.
You can send a follow-up letter several times (up to three times, usually) if you don’t get a reply after the first time. Some recruiters are just too busy to reply to rejected candidates, so if you don’t hear from them, you likely didn’t get the job. But even if you didn’t get it, you still left a good impression with your thank-you letter and the follow-up letters you sent.
Final Thoughts
Author Bio: Frank Hamiltonhas been working asan editor atessay review serviceWriting Judge. He is a professional writing expert in such topics as blogging, digital marketing, and self-education. He also loves traveling and speaks Spanish, French, German, and English.
Why Is It So Important To Focus On Employee Retention?
After many months of frustrating lockdown restrictions and corporate struggles, the world of employment remains in a peculiar state, but there are positive signs. Companies that managed to endure the difficult conditions are looking to reinvest in growth following promising vaccination efforts, and they can pick from a huge pool of strong candidates who were fired or furloughed due to circumstances beyond their control. Doesn’t this mean that employers hold the edge?
Well, it isn’t quite that simple. Companies with money to invest are certainly in strong positions and have many options, but that doesn’t mean they can afford to get blasé about employee experience (which largely stems from how they treat their workers) — especially given that COVID-19 has changed the very nature of employment to a remarkable extent (more on this later). There’s a delicate balance to maintain.
Indeed, one of the most important things for an ambitious company to prioritize in 2021 is employee retention: fighting the churn of sourcing and onboarding new talent by convincing the workers you already have to stick with you. The number of employees sticking with you for years is a crucial metric — and in this post, we’re going to explain why employee retention deserves such a prominent place on your list of priorities. Let’s begin.
Remote working offers global opportunities
Back when almost everyone had to travel to work every day, each professional had limited options for where they could work without needing to move. The same limitations affected employers, of course, but they could always find some eager beginners and train them up if necessary. When someone took a role, then, they were likely to cling to it as best they could, knowing that losing the job might leave them in dire straits.
Today, though, so many companies have moved to remote working that employees have plenty of options to consider. If a business fails to keep its workers happy, they can source alternative work without needing to uproot their families or even leave their home offices. And then there’s the option of freelancing through online marketplaces, or even taking the entrepreneurial route.
To learn even more about managing remote teams and keeping employees working at home highly engaged, download our ebook now.
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Due to this, it’s a huge mistake to think that team members don’t have options. If they’re good employees, they’ll likely be able to find other companies offering flexible work who see their talents — so pull out all the stops to keep them working for you. And though it’s normal for your top talent to leave eventually, you should learn as much as you can from their exit interviews, and use that information to make subsequent hires more likely to stick around.
People are increasingly prizing work/life balance
It isn’t just a lack of decent pay that inspires an employee to look elsewhere. Perhaps more often at this point, it’s a lack of strong work/life balance. Experiencing the misery of isolation during the pandemic has shifted our priorities in profound ways. If you’re anything like most, you’ve learned how important it is to treat yourself well (taking care of yourself first — along with your loved ones, naturally— and putting employers second) and focus on more than just money.
This means that you need to work harder to keep talented employees around. They won’t accept unreasonable overtime without accompanying pay, for instance, or even being needed to spend time in the office if it isn’t strictly necessary. Sticking to your old standards and hoping that things will go back to normal isn’t a winning tactic.
Focus on achieving flexible conditions, being more considerate of concerns like mental health, and — most significantly — listening to your team (it’s among the simplest yet most potent employee retention strategies). How do your employees feel about your working conditions? Are you offering the kind of professional development they’re looking for? Invest in the perks they want, not those you think are the most valuable. A company that encourages employee contentment will always fare better than those that don’t.
Onboarding at a distance is a substantial challenge
The process of bringing in new hires has never been easy, exactly, but it used to be markedly easier than it is now. Having teams work in offices meant that fresh arrivals would have people around them at all times to give them useful advice and look after their best interests as they became accustomed to the pace of work. Now that so many people are working remotely, the onboarding process has changed into a trickier virtual arrangement.
This isn’t to say that online onboarding is a terrible inconvenience, of course: with the right remote onboarding system in use, it’s perfectly possible to make a new hire feel welcome and get them up to top productivity reasonably quickly. But it’s still far from optimal, especially when you factor in the earlier point: someone dissatisfied with their experience has so many alternatives to consider.
Once you get someone through the onboarding phase and past their probationary period, then, you’ll want to keep them around to minimize the effort you need to put into further onboarding. Additionally, the more long-serving employees you have, the simpler it will be to onboard the new hires you can’t avoid bringing in (as all experienced HR professionals will confirm, 100% employee retention rates are essentially impossible).
Workplace culture takes time and effort to bed in
Lastly, we need to consider something that more and more companies are investing in workplace culture. It’s partially an HR concern and partially a PR concern because it’s great for earning leads and attracting candidates if a company can boast of its wonderful culture. It’s far easier talked about than achieved, though — and it notably takes time to bed in. The longer someone stays with a company, the more integrated they become.
Now envision a company that suffers a great deal of churn, with its most loyal employee only lasting a year before venturing to greener pastures. How good can that company’s culture be? The employees can’t be particularly close: it’s hard to build strong working relationships when you expect your colleagues to leave at any time (and you’re not sure when you’ll leave).
It’s only by retaining your employees that you can build a strong culture: by the time a long-term employee leaves, they’ll have passed their expertise and attitude to their newer colleagues. Furthermore, your employees’ satisfaction levels will be greater if they can see that you’ll make a concerted effort to keep them around.
In conclusion, then, it’s vital to focus on employee retention because today’s hires have more opportunities than ever before, have higher working standards, are harder to onboard, and won’t become culturally invested unless kept around. If you’re not already putting a lot of effort into keeping your employees content, rectify that mistake quickly.
Author Bio: This article is written by our marketing team at LIKE.TG. LIKE.TG is a leading provider of HR solutions, including recruiting, onboarding, employee engagement, and intranet software. Our aim is to help your company improve employee engagement, employee productivity, and to save you valuable time!
7 Tips on How to Build Team Cohesion
Working as a team is essential in any large or small business. You need your employees and colleagues to build trust, enjoy open and honest communication, and work together to achieve team goals. Without this, your business won’t be able to run properly and will have no chance of growing or improving.
The secret to long-term success is largely about ensuring you're hiring the right people for the right job. However, this is not where building a successful business stops.
You need to consider how that team works together. Sometimes, the perfect person for a position may not be the most experienced, or the one with the best qualifications. Instead, they might be the person who works better in a team.
The Importance Of Team Cohesion
In a nutshell, team cohesion is when a group of individuals works together for the common good. In a business context, this means completing projects or improving processes to boost the bottom line. In a perfect world, each team member will bring their individual skill set to the table, and those skill sets will work in harmony to reach the goal.
Without a cohesive bond and working strategy within a company, the business will never operate as effectively or as efficiently as it could. Not only is this bad for your bottom line, but it’s also bad for your employees’ well-being.
The figure for disengaged employees is usually around 70%, and that is not good for business. There are a lot of reasons for disengagement—stress in the workplace, bad fit for the job, low morale or motivation, poor management—but lack of team spirit is a big one.
How To Build Team Cohesion
Thankfully, there are plenty of things that you can do to improve this statistic in your business. It takes effort from both you as the leader and the team members themselves. However, if team leaders play an active role in building camaraderie and offering the right motivation, you can all improve team efficiency and still feel comfortable.
1. Define Your Company Values
Even a startup or small business should have a mission statement and a set of company values. These are critical for steering your business in the direction you want to grow. And they will help you find the right people to build a successful team. With a fully established set of values, you can give your team a strong sense of what they are working towards. This immediately gives all team members a common thread that unites them.
If you don’t already have a vision and mission statement, you can include your team in creating one or incorporate team collaboration software to improve your internal communication plan.This will help them build trust and give them an even greater sense of group cohesion. They become part of creating common goals and ways of thinking.
2. Establish The Rules
All great teams need a clear set of rules to play by. If everyone knows the rules, then it makes it a lot easier to work together and feel comfortable. These rules should include exactly who is responsible for what element of a project or ongoing work. Clearly defined team goals are important too. This sets up clear expectations for commitments from each member of the team. It also gives everyone an understanding of their role within the group.
It’s important to have accountability for everyone—from the leader of the team to the most junior staff member. Everyone will be able to see what they need to do and how that will impact what everyone else needs to do. Plus, you’re showing your team that you play an active role and are just as responsible if work is not completed on time.
3. Show Your Trust
Trust is a critical part of teamwork and building camaraderie. If colleagues can’t trust each other to get work done on time or do not appreciate the work that each member does, they will not work well together. This all starts from the top.
As the leader, you need to be sure that you are showing your team that you trust them and that they can trust you. Avoid micromanaging your team. Instead, build trust and create a culture of respect by showing that you believe in them and their abilities.
4. Establish Clear Lines Of Open Honest Communication
Open and honest communication is another critical element of working towards team goals. The solution to improving company communication is that each member needs to feel comfortable enough to ask questions, give input, and share any grievances that arise. Plus, they need to feel that their voices will be heard and acknowledged.
When establishing your rules for teamwork, include a section on how the team should communicate. Try to be as transparent as possible so that no one feels like information is being hidden, or that someone is being excluded from any processes. Play an active role in ensuring communication is clear, and that there are no gray areas at any stage. This creates a feeling of group cohesion, as everyone has a strong sense of belonging and inclusion.
5. Ensure You Have Safe Practices
This comes down to accountability and open and honest communication once again. To build a successful team, you need each member to feel safe in their role and in their interactions with each other. When this happens, you have a great team that communicates and takes responsibility.
However, without safe practices for teamwork, people will not allow themselves to build trust in their teammates or you. It might seem obvious, but always try to criticize people in private, and praise efforts in public.
6. Learn About Each Other
Team-building activities may seem like a boring cliché, but it’s important in building camaraderie and getting people to work well together.
You don’t need to go out into the wild and spend a week doing an adventure boot camp. Team-building activities can be as simple as going for lunch together once a weekso that you have some downtime together. This allows people to let their guards down and start talking to each other as friends, not as staff who need to always get a job done.
7. Celebrate Their Success
Keeping your team motivated is a key ingredient to group cohesion.
One of the best ways to do this is to celebrate their success in reaching those all-important team goals. Each time you finish a project, bring in donuts for the team and congratulate them all. At the end of the quarter or the year, celebrate your achievements in a way that suits your company. Whether this involves a shout-out on your company feed,a staff party, a group trip to a spa, or a shared experience everyone will enjoy, the aim is to ensure that every member of your team feels appreciated.
If you celebrate their success together, it will give the team a sense of pride in their efforts, helping them to feel motivated to work harder together.
You can also make a point of celebrating personal victories within your team. If someone has completed their studies, bought a house, or reached any other major milestone, use this as an opportunity to foster a strong sense of team spirit.
To learn even more about managing remote teams and keeping employees working at home highly engaged, download our ebook now.
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Taking The First Steps Towards Cohesion
Building an engaged, motivated, and productive team isn't always easy, but it’s essential for any big or small business that wants to thrive in today’s marketplace.
If you want to build a great team, it’s as easy as taking the first step. Play an active role in creating group cohesion and don't assume it will come naturally. It takes time, effort, and open and honest communication.
Follow these seven tips to foster a spirit of togetherness that leads to a collaborative culture that breeds success.
Author Bio:
This article is written by our marketing team at LIKE.TG. LIKE.TG is a leading provider of HR solutions, including recruiting, onboarding, employee engagement, and intranet software. Our aim is to help your company improve employee engagement, employee productivity, and to save you valuable time!
What is Employee Retention and How to Keep Employees Engaged
Hiring new staff is a labor-intensive and costly business. Once engaged after the onboarding process, new recruits need the investment of time for training and mentoring, plus inevitably a certain amount of making allowances for ‘rookie’ mistakes. Managers and colleagues asked to show them the ropes can find they have less time to complete their own tasks. It can take months before new recruits are fully up to speed in their role, invested in the company culture, and making a full contribution to productivity.
On the flip side, established, time-served employees can be worth their weight in gold. They have invaluable experience and are intimate with key processes, understand the ‘quirks’ of their colleagues, and are often great team players. Should they resign, the loss of a key member of staff can hit a business very hard.
While there is always an instance where someone needs to leave in order to pursue new challenges or opportunities that simply can’t be provided in their current organization, or for personal and domestic reasons, improving employee retention of talent is a key objective for most businesses. Many sectors including IT, construction, sales, and business development, marketing, and perhaps not surprisingly health and social care are all experiencing significant skills shortages so this really is not the time to let valuable team members step away in search of a better deal elsewhere.
What helps employee retention?
Establishing a good Employee Value Proposition (EVP) can help elevate a business to be one that everyone would like to work for. It’s essential that the EVP is communicated effectively – on the website and in recruitment ads for new employees, and through in-house communication channels for existing staff. It must be embedded within the company culture and be authentic, otherwise, people will quickly see through any empty promises and vote with their feet. These are some areas to consider:
Flexibility
Since the pandemic, employees who work remotely have proved that they can be just as productive, and in some cases more so, than staff based in the office. People are looking for more flexibility, not only around where they work but also, the hours they work. Organizations that can offer full flexibility are in demand. This needs to be more than simply allowing people to work from home on a set number of days each week, but allowing them to choose when and where they work for themselves, wherever the role permits. This requires an environment of trust whereby people are empowered to get their work done effectively without feeling micromanaged and a task, rather than a rule-based approach. The office may be the best place for collaboration and team-building, while the home may be better for focus and productivity.
Employee-focused benefits
One of the great lessons of lockdown, when the line between home and work lives was blurred like never before, was the growth in understanding that everyone is different, with often complicated lives. The best HR teams spent a lot of time listening to employees and conducting surveys to identify specific and general needs, in order to create a range of benefits that people actually want. Some, such as extended Maternity Leave, are only of interest to certain people while giving employees Friday afternoons off during the summer tends to be popular with everyone.
Support
Hybrid and remote work can increase productivity for many employees. Those who have a good working environment at home often find they can focus on their work without the myriad distractions of a busy office and can create more time for themselves. But they don’t do this in a vacuum, so regular check-ins, with line managers and teams, are essential to keep them engaged and feeling ‘part of it’, regardless of where they are. Making sure employees have the best technology solutions at hand is crucial. Automated processes, for example, can reduce laborious and repetitive form-filling, allowing employees to focus on more rewarding aspects of their role.
Communication
Avoiding disengaged employees when people are working remotely can be a challenge according toAlex Arundale, Chief People Officer,Advanced.Probably the most important thing that they are doing around employee retention strategies is creating a culture that resonates with their people and makes them want to be part of the business. They have regular Town Halls, lunchtime meeting forums and use internal channels to maintain open two-way communication so that everyone is included and has a voice. Video conferencing has transformed opportunities for meetings, but there is also a need for face-to-face interaction from time to time, fulfilling people’s social needs for human interaction and opportunities for more relaxed, non-work chat.
Promote diversity and inclusion
People like to see others who look like themselves in the workplace, and this is particularly true when looking at roles higher in the organization. It demonstrates that opportunities exist at all levels and that ambitions to rise through the ranks are very attainable. Consider producing a Diversity Pay Gap report, to provide useful data to guide understanding about how to work towards fair representation for all, informing policy-making and initiatives for change. Building a vision for a realistic and attractive future, in a supportive and caring environment, will greatly help you to retain employees.
ESG matters for all
Environmental, sustainable, and governance issues are increasingly important for customers who are often driven to choose one product or service over another because of the company’s ESG credentials. These issues matter to employees too and can be a key part of an organization’s employee value proposition (EVP), setting one employer above its competitors as an attractive place to work. Employees want to feel that they are making a difference to the world and society, as well as achieving personal goals, and they want to feel proud to belong to a socially and environmentally aware organization.
Clear opportunities for employees
A key driver in employee retention is providing a clear career path with the appropriate professional development and mentoring opportunities that enable people to achieve their personal objectives. Within this, it is essential that line managers are focused on motivating, supporting and empowering their teams so that each employee feels inspired to try for more.
When an organization develops a culture of employee-focused decision making, it creates an environment that people want to be part of. Issues such as bullying and discrimination are much less likely to occur in places where diversity and inclusion are promoted as key company values, for example, and being fully heard makes people feel more involved and committed. Organizations that involve employees in what happens during their working day, value their input, and listen when things go wrong, are far more likely to be able to retain good people. These employees are the ones who ultimately help the business to deliver its objectives. People like to be part of a successful, widely-respected business that cares about and encourages employees – it’s a major reason to join an organization and an even greater reason to choose to stay.
Understanding why employees leave
Understanding why people leave is critical if further damage is to be avoided. There are a number of push and pull factors at play, with push factors representing the reasons to leave a job, while pull factors are the things that attract them to another. Here are some tips that will drive better insights into why people leave:
Conduct exit interviews – it’s surprising how many organizations don’t bother with a formal conversation after someone has quit. To be effective, these should be carried out by an HR professional rather than a line manager, and an established environment of sharing openly. Otherwise, there is a danger that the leaver will not tell the truth, particularly if their manager is part of the problem. Make use of the face-to-face medium to ask follow-up questions and get right under the skin of any problems that are raised.
Use exit forms – these have the advantage of being potentially less confrontational and may elicit the truth about a situation that the leaver would be less likely to feel comfortable talking about with another person. Online or paper forms can be anonymized and as such form the basis of user data. However, these types of employee feedback are limited to pre-set questions and cannot dive deeper into specific issues. They may also enable a ‘tick-box approach that doesn’t really provide anything of value for HR.
Collect and use data – The data needs to be collated and analyzed to highlight trends. It may reveal, for example, that the high employee turnover is down to working for a particular manager; or that people with a common gender, racial or background don’t stay long; or there is an emerging trend for new mothers to leave as soon as they have completed their return to work period. This information is invaluable for shining a light on problems within the organization.
Revisit policies and implement changes – Accurate data immediately empowers HR to take steps to halt the resignation trend. They may for example look at training and support for some managers, revisit diversity and inclusion policies and ensure they are implemented day-to-day or consider more flexible work arrangements that suit new parents.
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Author Bio: This article is written by our marketing team at LIKE.TG. LIKE.TG is a leading provider of HR solutions, including recruiting, onboarding, employee engagement, and intranet software. Our aim is to help your company improve employee engagement, employee productivity, and to save you valuable time!
Ways HR Can Help Employees Avoid Burnout
At some point, every company will see employees feeling the effects of burnout. It could be due to excess stress, a heavy workload, or problems at home. Whatever the source, it’s an issue that needs to be handled by HR professionals quickly and efficiently. Employees work their best when they are happy and motivated, and for your business to succeed long term, your company culture needs to reinforce these attributes by preventing burnout.
The best way to keep the work environment positive and employees excited to return to their jobs each day is by focusing on benefits, mental health, and supportive guidance.
Signs of Burnout
Before you can change your company culture to eliminate burnout, you need to understand what it is and how to identify when it happens. Essentially, burnout is when an employee is overwhelmed or stressed to the point that exhaustion affects their work and their personal life. Burnout must be handled immediatelybecause if left unassisted, your company can suffer. What’s more, it can lead the employee to darker places, including feelings of depression and even suicidal ideation.
To reach struggling employees before it’s too late, HR must educate all managers on the signs of burnout so they can identify the problem immediately and take action. The signs of burnout are numerous, but they may include frequent headaches, a loss of appetite or change in eating habits, physical fatigue, and a lack of motivation. Though you may not be able to see all of these ailments directly, managers should be aware of when these issues affect the work of their employees while on the job. Often, someone who is exhausted and over-stressed will take more sick days or you may see a decline in their daily workflow.
Before giving a warning or bad review, managers need to have a conversation with the team member and determine if burnout is impacting their work. From there, the manager should refer the employee to HR.
It’s important that employees have a direct route to ask for help when they need it without having to jump through numerous hoops. That’s why managers and HR should have an open-door policy where employees can come in at any time and express their concerns. In addition to in-person visits, employees should also have an easy way to email or even contact management anonymously if necessary. The worker should feel confident that their concerns will be heard and HR will take immediate action.
Modify Your Benefits Package
It’s important that you be able to identify specific employees who may be experiencing burnout, but it’s also crucial you adjust your company culture so that all employees feel happy and satisfied while at work. One way you can do this is by modifying the benefits you provide and offering a healthier work-life balance. At a minimum, consider allowing more sick, personal, or mental health days during the year. Studies show that 24% of employees believe this would help their work performance, and it gives them a nice breather so they can return to work refreshed and ready to go.
On top of time off, allowing flexible work hours for employees who are overwhelmed with work and home issues is key. Due to the COVID-19 pandemic, many employees still have children who are staying home to attend school remotely. For them, it can be very difficult to get their kids ready for school and accomplish their work tasks at the same time. If your workflow allows it, consider creating a flex schedule where the employee could start later in the day or work a split shift where they can work in the morning, leave for a set number of hours, and then return to finish the job. And if you aren’t already offering a remote work option, you really should be!
Burnout doesn’t happen only because employees are physically exhausted. It can also be due to a lack of motivation to complete their work duties because they don’t see a light at the end of the tunnel. To keep employees engaged, your company policy should also dictate a clear path to promotion for workers who wish to take their skills to the next level.
An understanding of promotional policies should be introduced during the employee’s initial orientation, where they can clearly see the positions they can aspire to as they learn new skills. If this is done, the only way that an employee will feel burnout is if the path of promotion is not delivered as promised. Human resources must never let that happen.
Mental Health
The human resources team needs to have policies and action plans in place for employees who are dealing with mental health issues that can result in or include burnout. For a worker to perform to your expectations, they must feel like they’re appreciated as people and that their efforts are really helping the good of the company. To accomplish this, managers should reward good performers with an encouraging email or a special award like a gift card or extra day off. When employees feel valued, the sky's the limit to what they can do. You might see that this motivation actually increases productivity.
Employees may also experience burnout if they feel like they’re just cogs in the machine and that their contributions are not meaningful. To assist in this regard, HR should host team activities that get everyone at the company involved to remind them that we are all in this together. Such activities could include a day at a museum or park or it could be a more meaningful activity, like a walk for charity. Even allowing teams to take breaks together could be what you need to encourage that togetherness that employees crave.
Human resources can also offer guidance and help to those who are dealing with more severe mental health issues or heavy stress. That could be offering free trips to wellness retreats in the area. Your benefits package should also include a mental health component, where employees have access to therapists and counselors at a discounted rate.
As you can see, there are many ways that your organization can identify and defeat employee burnout as it develops. By employing the strategies above, you will have a happier workforce whose effectiveness will bring your company to the next level.
Author Bio: This article is written by our marketing team at LIKE.TG. LIKE.TG is a leading provider of HR solutions, including recruiting, onboarding, employee engagement, and intranet software. Our aim is to help your company improve employee engagement, employee productivity, and to save you valuable time!
Future Of Recruitment: 7 Emerging Trends For A Recruiter
Recruiting trends change over time. The expectations of the companies, HR recruiters, and candidates are changing, meaning one needs to adapt as soon as possible. The game is abofut which recruiter can act fast and get the star candidate for their company.
Now, the traditional recruitment methods are the ones that are getting outdated, and recruiters are trying new hiring trends from chatbots to the use of AI, the possibilities are endless. The recruiters are tired of handling a lot of paperwork (because of the resumes). The future of recruitment looks bright and way seamless. And the trends it has in store will help recruiters to make a decision.
Recruitment trends apt for future
One thing you will notice with the trends is that technology will play a vital role in recruitment. As most of the workforce will work from home and the reliance on virtual technology will be huge. Here are the future trends of recruitment:
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#1. Predictive analysis
Predictive analysis allows the companies to assess, anticipate and know the candidate behaviors on actual data. Most companies have an enormous amount of data on their employees. They can correlate these dimensions to determine the profile of the candidate. It is how predictive analysis can help a company to find its star candidate.
Some more reasons making predictive analysis a trend to look out for future:
Hiring that is more targeted and faster
The use of predictive analytics in the recruitment process allows the recruiter to identify the best-fit candidates. Recruiters can now cut through the clutter quickly, recognize the "high potentials", and connect with the best candidates before the competition can engage them.
Sourcing that is smart and effective
For recruiters, sourcing is a pain point that can take a long time. HR departments can use predictive analytics to improve their hiring strategies by eliminating ineffective or inefficient sources. The same models can also be used to assess job boards, third-party recruiting firms, and in-house recruiters, among other sources.
Improved candidate experience
Because candidate evaluation is objective rather than subjective, it is more transparent. Because it is free of unconscious bias, the algorithm is entirely devoted to diversity and inclusion.
Because candidates are informed early where they stand, the candidate experience is smoother and more enjoyable. Finally, all job candidates want to know that they are moving into a job and culture that is a good fit for them; the data gives them that information, allowing them to make the best career decision possible.
#2. Gamification in recruitment
The following characteristics of gamification in HR are game algorithm, structure, and feasibility to keep employees actively engaged within their company. Gamification isn't just about games; it can also include tests, assignments, puzzle-solving, and a variety of other activities that are carried out creatively through the use of digital media.
The recruiters tend to know more about the candidate at both personal and professional levels. Gamification gets integrated into the conventional hiring processes.
Gamification has its advantages as it appeals to the tech-savvy generation, obtains real insights into candidates, and helps to build awareness.
#3. Chatbots - future of recruitment
The job of a recruiter is tough, they have applicants, filtering them out is a time-consuming process. It is the reason why the cost of hiring a candidate is increasing day by day. The solution is implementing chatbots. It allows us to automate and simplify the HR process. Here are some reasons how it is effective for both the candidates and employers:
Improves the candidate experience.
The interview chatbots help the candidates to fill the form while applying for the interview. There are many instances when the job seeker leaves the job application midway because of the length or complexity. With the presence of chatbots, the candidates can look up if they are stuck at any point.
Chatbots accelerate the hiring process.
The traditional hiring process takes longer than gets reduced to weeks by using chatbots. It saves the precious time of the recruiter.
#4. AI/VR taking recruitment to the next level
Artificial intelligence is reforming the recruitment industry. More and more companies are discovering the power of AI as it can make the recruitment process efficient. The recruitment process will look different in the future when implementing AI/VR trends.
How AI helps in video interviewing?
Video interviewing is quickly becoming a popular form of communication. Pre-recorded screening questions, as well as live one-on-one or panel interviews, are conducted using interviewing platforms.
Cost savings get realized, and time-to-hire gets reduced. It is more than just convenient for everyone involved. Rather than waiting for a department head to return to your time zone, businesses use video to conduct interviews from any location at any time.
AI has the potential to take video interviewing to the next level. Candidate personality traits get assessed in new versions. AI can help recruitment operations assess confidence, skill, and focus by examine facial expressions, gestures, and even voice.
VR for recruiting
Previously thought to be limited to gaming applications, virtual reality has made its way into the business world. Virtual reality is now getting used to training employees on everything from safety and procedures to soft skills. It's a great way to get employees ready for the challenges they'll face. VR could be a tool for attracting talent for recruiters. You can give job seekers a virtual tour of your facility by using virtual reality headsets.
#5. Rise of social recruiting
Recruiting with LinkedIn is now a thing of the past. Recruiters are broadening their scope and working on Facebook, Twitter, Instagram, and other social media platforms. It helps find high-quality candidates and tries to appeal to and market to them.
While phone and email remain the most effective recruiting tools, younger generations are increasingly turning to social media. Instagram's popularity as a recruiting tool continues to rise, with 37% of recruiters using it today, up from 18% in 2017.
#6. Expansive hiring criteria
It is important more than ever to assess the relevant skills to hire a better candidate. One can do with psychometric tests and with the focus on soft skills that the candidates will bring to the company.
The soft-skills are necessary for a candidate and in the future, they will play an important role and will be non-negotiable. E-commerce outsourcing companiesare smart enough to not only hire candidates based on the industry standards. They are looking for candidates who not only possess knowledge of e-commerce capabilities but are also eager to learn and grow with the company. Here are some of the soft skills that employers are looking for in a candidate:
Communication
Adaptability
Critical observation
Problem-solving
Teamwork
#7. Candidate experience is going to be key
The candidate’s experience of the organization starts from the interview process only. So, the companies focus more on the seamless process of interview process. It means the recruiter needs to provide the necessary feedback even if they got selected or not. It shows the candidate that the E-commerce company is going the extra mile. A negative interaction can have a lasting impression on your company when a candidate spreads the word online. It is likely to grow in trend, especially when geographically present candidates explore positions in your company.
Summary
Businesses are finding ways to adapt as the world gets shaped by ever-changing global events. HR is also changing the way people work. Recruitment is changing at breakneck speed, from hiring someone virtually to broadening your view of your potential labor pool.
Rather than taking center stage, these five trends show technology playing a supporting role behind the scenes. Recruiters' tools are becoming more sophisticated, but the end goal remains the same: to attract the best candidates for the job.
Author Bio: Ginni Agarwal is a Talent Acquisition Expert at Upright Human Capital with extensive experience in Tech and Non-tech hiring. She loves blogging, writing articles about Talent Acquisition, and Human resources. She has been associated with the Talent Industry for a while. She enjoys sharing her experience with others.
5 Productivity Tools Every Remote Worker Needs
Many people have already been working from home long before COVID-19 came along and wreaked havoc on the world. It just so happened that their numbers grew exponentially the moment health authorities declared a global pandemic.
Previously seen as an incentive, remote work has since become a necessity for both employees and employers.
Working from home has its fair share of benefits. For employees, remote work gives them an opportunity to achieve a better work-life balance, among other things. For employers, having staff work from home means reduced costs for their business.
However, remote work comes with its own set of challenges.
For example, those who work from home can’t have face-to-face interactions with colleagues. That could hamper communications and eventually impact the work that they do.
Employers are also concerned about productivity, which is only fair since their staff would be in a workplace full of distractions, especially for those with kids running around the house.
Then again, there are plenty of paid and free tools that remote teams can use to stay productive when working from home. Let’s take a look at some of them.
1. Google Workspace
First introduced as Google Apps, then rebranded as G Suite in 2016, Google Workspace is made up of some of the most useful team collaboration tools available today.
The Google Docs suite alone provides plenty of value, with Google Docs and Google Sheets making it easier for everyone on the team to create, share, and edit documents and worksheets.
Just like the free version of Microsoft Teams, the free version of Google Meet also provides your team with a video conferencing platform that supports up to 100 participants per meeting, with a longer time limit of 60 minutes.
Then there’s Google Calendar, which allows you to schedule meetings and events at the drop of a hat. You can also use Calendar to remind everyone about upcoming deadlines and activities.
While Google Workspace is generally available for free for anyone with a Google Account, businesses have the option to go for a paid subscription, which should give them access to more features like unlimited Google Drive storage.
2. Zoom
Every work-from-home team needs a reliable communication platform to make sure everyone’s on the same page at all times.
While there are myriad apps that offer video chat in real-time, it was Zoom that broke out during the COVID-19 pandemic, with its daily meeting participants growing 30-fold.
Then again, it’s not surprising Zoom became the go-to team communication platform not only for those who work from home but for just about everyone.
Aside from its top-notch messaging and video calling features and screen sharing and integration capabilities, Zoom has an interface that’s quite simple and intuitive. Also, it doesn’t hurt that free users get to enjoy 40-minute conference calls with up to 100 attendees.
However, getting a Zoom Pro license is the best option for remote working teams so they can access features like longer to unlimited team meetings depending on your plan, more participants, social media streaming, and unlimited cloud storage.
3. Hubstaff
While employers do benefit from having entire teams working from home, concerns about their productivity remain. After all, working with no supervisory presence does tempt people to slack off and allow themselves to be distracted by all the goings-on at home.
If you’re an employer or a project manager, and you want everyone to keep their eye on the ball even when they’re working from home, then have them use Hubstaff, a project management tool that tracks the hours of every individual on the team.
On top of timekeeping, Hubstaff also takes screenshots of employees’ screens at random, all to ensure that they’re actually working during their shift and not playing games or spending the day on social media.
Hubstaff also comes in handy when you’re assigning and monitoring tasks, creating checklists, and setting due dates.
4. Excel Templates
From time to time, the members of your team will need to perform tasks like creating budgets, aggregating data, or building tables and charts.
While there is no shortage of apps and software that can help them do all of the above, there’s no simpler way to go about them than making use of free downloadable Excel templates.
Would you want all team members to write down their work goals and all their tactics for achieving them? They can always download an action plan template to help them do that.
There is also a wide variety of budget spreadsheets available online for tracking a project’s expenses.
And when it’s time to send in reports, ready-to-use Excel templates can be quite useful, especially if you need to create charts and graphs to show the results of everyone’s efforts.
There’s an Excel template for just about any purpose, from simple checklists to ones loaded with preset functions and formulas that help you crunch numbers and analyze data.
Or, you can build one yourself if you can’t find one to your liking. Either way, you’ll have a tool that will help make life a bit easier for you, regardless of whether you’re a remote worker or not.
5. TeamViewer
If you’re working on-site, any problem with your computer software and hardware can be readily remedied by the in-house computer technician or IT specialist.
Remote workers don’t have that luxury. However, as long as they have a good remote desktop tool like TeamViewer installed on their home computers, addressing your IT problems should be easy enough.
With TeamViewer, your team’s IT person should have no problem remotely troubleshooting issues such as malfunctioning email software, folder and file sharing difficulties, or possible hacking issues. As long as you have a fast and stable Internet connection, TeamViewer can help your tech specialists troubleshoot your computer, wherever in the world you may be.
Apart from remote access, those who work from home can also make good use of TeamViewer’s other features such as transferring files and sharing presentations. Some even use TeamViewer to conduct online training courses.
The tools listed above are just the tip of the iceberg when it comes to productivity apps or software for remote workers, but they’re a good place to start. Your team will likely discover more productivity and project management tools along the way and will make their jobs easier, which is always a great thing for employees and employers alike.
Author Bio: Anthony Stevens is the Content Specialist for Excel Templates, a resource for free Excel templates including calendars and charts. When not writing, he spends time building furniture and running with his dog.
How 10 Companies Offer Employee Recognition
As job openings hit record highs and businesses struggle to find workers, retaining top talent is more important than ever. However, many employers are relying on old, ineffective methods for attracting and keeping staff. It’s going to take more than free lunches and knickknacks to ensure today’s workers are loyal and productive.
Nearly half of U.S. employees are ready to leave their current job due to a lack of recognition and engagement, according to a survey from Achievers. Meanwhile, 69% cite acknowledgment and rewards as top factors that would motivate them to stay at their current company.
A few brands have gone above and beyond when it comes to thanking team members. These businesses set the highest standards for employee appreciation and inspire those looking to follow in their footsteps.
1. Disney
Disney has more than 100 employee awards that include pay raises, plaques, trophies, and public recognition. However, Disney also offers something called Magic Backstage Sweepstakes for employees who work harder.
This program allows managers to nominate workers who go the extra mile and enter them into a drawing to win a night in Cinderella’s castle, a free Disney vacation, or another prize of similar value.
Rewarding hard-working employees with free admission and plaques isn’t expensive for Disney. However, they hold a lot of value for those who put in the time and effort to earn them. Plus, they incentivize other cast members and staff to exemplify company values and provide guests with a magical experience, which will inevitably attract more visitors to the park
2. Zappos
Many employers undervalue peer-to-peer recognition, choosing to focus on the manager-subordinate relationship instead. However, feedback exchange among co-workers is one of the best ways to boost overall recognition and create a more positive, inclusive, and empathetic company culture.
Zappos has already figured this out and now offers a program that allows team members to give each other $50 for a job well done.
Human resource departments can take a hint from Zappos and easily implement similar peer-to-peer recognition programs within their own companies by creating a virtual or physical space in which employees can give and receive feedback or encouragement.
3. GE Healthcare
Poor management and subsequent organizational shifts make employees feel undervalued and insignificant. Some may even fear for their job security if the business changes hands. However, companies that truly value their teams will use this transitional time to embed recognition in company culture.
For instance, when GE HealthCare restructured its manufacturing site, employers prioritized continuous internal communication to streamline the process. As a result, the team created ongoing employee forums where staff can provide feedback and valuable input. In recognizing their ideas, GE gave workers a sense of security and value even after such a major shift.
4. Globalization Partners
Public recognition capitalizes on peoples’ innate tendency to improve their behavior. Because most employees want to be perceived in a positive light, they'll often work harder when they know a public "thank you" is on the line—regardless of whether a trophy or plaque accompanies it.
Globalization Partners, a company specializing in international talent acquisition, often uses its blog to post press releases about employees’ success. For instance, one January article covering an employee promotion is available for both clients and staff to read.
5. Apple
A work-life balance is key for employees and employers. In fact, those who successfully establish a good balance are twice as happy and more likely to be loyal and productive than those who struggle to maintain balance, according to statistics compiled from ReHack.
Companies that value a healthy workplace often have flexible time-off policies. For instance, Apple often surprises its employees with extra time off or paid leave during the holiday season. The tech giant also customizes this reward to recognize international employees who celebrate different holidays than those in the U.S.
6. Netflix
The U.S. is one of the only industrialized, modernized countries that does not mandate paid parental leave. Instead, many new mothers and fathers must take unpaid time off from work unless their employer offers an extended program.
Netflix is different. The tech giant provides a full year of paid family leave to adoptive and birth parents of any gender.
This kind of recognition has the potential to retain more employees and attract swathes of applicants. Thus, adding paid parental leave to an employee benefits package might be an effective way to grow teams fast.
7. Deloitte
A survey conducted by The Harris Poll revealed that a third of those who quit their jobs lacked career growth and development. However, most companies report offering career development tools.
A lack of recognition might be to blame for this obvious disconnect. Maybe these companies provide the means but not the guidance and mentorship employees need to succeed. In this case, creating a more comprehensive learning program is necessary to recognize and meet staff needs.
Among the major companies leading the way is Deloitte. The tax consulting firm provides a wide array of growth opportunities in the form of full leadership programs. Career sponsorship and mentoring are also available as Deloitte recognizes them as critical keys to success.
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8. E.On
Sometimes, a simple thank you is all the recognition employees need to boost productivity and maintain motivation. For instance, German utility company E.On implements a recognition program that encourages managers and employees to send thank you cards to one another. The notes can be physical or digital as long as they’re personal and genuine.
In the months after initiating this program, E.On’s staff motivation score increased 8%, and the number of employees who felt valued shot up 13%, according to Employee Benefits.
Other companies would do well to follow suit: According to Blackhawk Network, 33% of staff prefer recognition in the form of personalized cards or emails, but only 25% actually receive them.
9. General Motors
Companies with a global workforce and a solid recognition program need a cohesive platform to engage employees effectively. This allows staff to log in with personalized credentials, view everyone's achievements, and contribute to each others’ success at the company.
General Motors recently switched to such a platform and had a stunning 97% activation rate, according to Achievers. Now, 70% of employees are active in the program, and most receive about one recognition per month.
10. Meijer
Like General Motors, Meijer, a chain of grocery stores, recently turned to an online recognition platform to engage employees, build a strong company culture, and minimize turnover. As part of this initiative, it created the app Meijer Wire, a mobile-friendly solution that facilitates recognition, features articles about team members, and provides company news.
An app might be too much for small businesses. However, a mobile employee recognition solution may be the best way to connect and express appreciation for large companies with dispersed locations.
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This article is written by our marketing team at LIKE.TG. LIKE.TG is a leading provider of HR solutions, including recruiting, onboarding, employee engagement, and intranet software. Our aim is to help your company improve employee engagement, employee productivity, and to save you valuable time!
How to Keep Candidates Engaged Through the Hiring Process?
Keeping candidates engaged throughout the hiring process is much more challenging than attracting their initial applications.
Job seekers are encouraged to cast a wide net by applying to every job they can, making it vital to keep their attention focused on your company. Keeping candidates engaged means improving your communication with candidates and understanding how they respond to recruiters.
Respond Faster
Candidates are used to not hearing back from companies that are not interested. As a result, they will move on to pursuing other applications quickly if you don’t respond within a few days, assuming they will not get a response from you. If they wait longer than a few days to reply to their messages, many candidates will have started to progress applications at other companies.
Send Updates
Keeping candidates engaged is not just about responding to their messages faster, but also contacting them in a more proactive way. Don’t leave candidates to ask for updates about their application or more information about the role they are applying for.
Particularly during a lengthy recruitment period, many companies not only recruit using SMS, but send out regular messages to candidates to keep them interested in the company and to let them know they are still in the running for the job.
Besides informing candidates about updates to their application or texting interview reminders, these messages can give more insight into your company or their role.
Provide More Information
Giving candidates more information about the company and the application process is critical to maintaining their engagement. Every company follows a different recruitment process and unless you explain yours, candidates won’t know what to expect.
At every stage of the recruitment process, make sure candidates know:
What is happening to their application?
What is going to happen at the next stage?
When should they expect the next update from you?
Ensuring that every message you send answers these three questions reduces the amount that candidates need to follow up with you to get key information, making the recruitment process smoother for you and your job candidates.
This can all be done manually, or you can utilize email software to handle the burden automatically.
It also enables candidates to prepare the documents they will need, or prepare their notes for an upcoming interview. As a result, they can invest their time and energy into learning more about your business instead of searching for other roles to apply to.
Give Clear Job Descriptions
Vague job descriptions packed full of industry buzzwords turn away talented potential employees, and can also lead to less engagement from the candidates they do manage to attract. This is because they give a bad first impression to candidates, suggesting a lack of effort or worse, suggesting that the position is being offered by someone who doesn’t understand or value the role. Providing a clear assessment of what you need from a candidate is especially important when hiring as a start-up, as roles are more likely to cover multiple responsibilities that don’t fit neatly into one skill set.
As a result, top talent will avoid these job postings, instead favoring companies that have a clearer picture of what they need and why. For those that do apply it is hard to get passionate about a potential job, they know little about it, so your company might be a fallback option rather than their first choice.
Build a Relationship
While learning more about your company and their prospective role in it will be a primary focus for many candidates, your work environment and team culture are equally important in keeping candidates engaged.
Besides updates about their application, invite candidates to join a newsletter that gives insights into your workplace culture, for example by introducing company events and fundraisers, highlighting recent employee achievements, or even starting the onboarding process by introducing them to the team. This is a great opportunity to show candidates that your company has created a friendly and supportive environment where they can participate socially as well as progress in their careers.
If you’re hiring remote employees, you can also consider using webinar software to effectively scale your recruiting process and connect with top performers through video meetings, no matter where they are based.
Avoid Red Flags
Most job candidates have seen enough job advertisements to know and avoid the red flags, such as a vague job description. They will continue to be on the lookout for signs that they should avoid an employer throughout the recruitment process, and you might inadvertently be giving out one of these signals. Here are a few examples:
High Turnover Rates
Candidates know that unless you are expanding your team, they are replacing someone. An offhand comment that suggests you are always hiring or frequently replacing staff can make a candidate start to wonder why you might have trouble retaining long-term employees.
Poor Work-Life Balance
Think twice before promoting a ‘work hard, play hard’ attitude or seasonal celebrations in the office. Candidates can interpret this as suggesting that an employer expects work to come before employees' personal lives, or that they can expect to frequently spend holidays at work.
Ghosting Unsuccessful Candidates
When you fill a position, there will probably be plenty of talented candidates that you didn’t take one, but would still make a great fit for your company in another position or if another vacancy opens up. Don’t burn your bridges with them by not bothering to let them know they haven’t got the job. Ghosting candidates is rude and leaves them with a poor impression of your company, and so less likely to apply again in the future or recommend your job to an acquaintance.
Not sure if your recruitment messages are giving off red flags to your candidates? Job-seeking forums, subreddits, and other discussion boards are great places to learn what not to do by reading through people’s experiences.
Conclusion
Job candidates will reciprocate the amount of effort you put into them. Taking a helpful and proactive approach to providing both updates about their application and insights into your company culture not only keeps candidates engaged with the job you are offering, but also acts as a first impression of how you value your staff and potential employees.
Author Bio: This article is written by our marketing team at LIKE.TG. LIKE.TG is a leading provider of HR solutions, including recruiting, onboarding, employee engagement, and intranet software. Our aim is to help your company improve employee engagement, employee productivity, and to save you valuable time!
8 Essential Qualities of an HR Specialist
It’s quite difficult for a human resource manager to perform their duties effectively to a business if they don’t have a clear understanding of the qualities that successful human resource managers should have. Human resource managers greatly determine the success or failure of a business with its recruiting strategy. They are responsible for interviewing candidates, hiring and encouraging staff to ensure that they are always performing at their peak. If they make the wrong hiring decisions or fail to motivate employees, the business will ultimately fail. If you are a human resources manager, here are eight essential qualities that you need to have to succeed. Let’s get started!
1. Knowledge and experience in human resource
To become a successful HR manager, you need to have a strong educational foundation and a clear understanding of the functions of a human resource manager. Apart from having the educational qualifications, you have to do your research on dissertation practices to know the latest trends and ethics in your profession. This requires discipline and dedication. With knowledge and experience, you’ll easily handle HR tasks and challenges that arise in your organization.
2. Excellent presentation skills
A person with excellent presentation and management skills can easily grab their audience’s attention, keep them engaged and share their message effectively and positively. Effective presenters are usually engaging and lively. Strong communication skills are essential to a human resource specialist because they need to train new employees and ensure that important information has been passed to all levels of management within the organization.
3. Ability to work on manage tasks
On a normal workday, a human resource manager has to deal with a wide variety of issues ranging from employee complaints, recruitment, and onboarding to work-life balance. Human resource managers have to solve hundreds of problems in a day to ensure that the organization achieves its objectives easily and quickly. Since employee and business needs are always shifting, it’s the work of a human resource specialist to ensure that these needs are being fulfilled so that everything runs smoothly. The ability to manage tasks effectively, improve problem-solving skills, and stay on top of things in the workplace is the mark of a high achiever.
4. Dealing with gray
There are a lot of issues that HR professionals deal with and end up in the gray area. This includes cases of discrimination, or harassment to name a few. You’ll be required to make informed decisions all the time based on the facts that you have. Remember, you are dealing with human beings; not machines. Therefore, you need to know when you should share confidential information or seek help from experts, other human resources professionals, or lawyers for effective conflict management.
5. Ethics
The HR department tends to be the conscious of most organizations. You need to have a strong sense of ethics when following the policies of the organization and keeping confidential information. To do your job effectively, you need to earn the trust of your managers and employers. Honesty and discretion are essential to any human resource manager who wants to be successful.
6. Excellent communication skills
One of the skills that a good HR manager needs to have is the ability to communicate with both employees and employers. Both oral and written communication skills have to be concise, clear, and effective to all employees at different levels. Effective oral communication also includes negotiation. In an organization, conflicts are bound to arise. Between management and coworkers or two employees. Good human resource managers will help in resolving conflicts through effective communication and finding a middle ground.
7. Ability to lead
Human resource specialists and not business partners but leaders in an organization. You need to know what the organization is doing and how the current policies affect employees in the workplace. Being a leader revolves around having a clear direction of where you are going, listening to others actively, ensuring that people who need help get it, and resolving problems effectively. Remember, all employees in the organization look up to you. Therefore, it’s of utmost importance that you develop your leadership skills.
8. Motivator
In most instances, a highly productive and performing workforce is usually a motivated one. You need to know what motivates your employees and what doesn’t. Motivation does not revolve around offering incentives alone. It’s all about creating sustainability to improve the quality of work and strengthen employees’ belief in the cause of the organization. Managers or supervisors need to be motivated first so that they can motivate the workers under them. Motivating your employees is not a one-time thing. You need to do it as much as you can to boost productivity, performance, and self-esteem.
Conclusion
As a human resource manager, you’ll have to deal with problems that arise with management and employees every day. You need to develop all the qualities that we’ve discussed here to ensure that the organization achieves its objectives and mission.
Author Bio: Aziz Nicleson is a journalist and essay writer with 4 years’ experience working in London magazine “Shopbuy”, dissertation help service, and Easy Essay. He is a professional mini-tennis player and he has written a novel “His heart”.
The Four Phases of Employee Experience
It’s your first day at your new job and you’re feeling nervous. Will the company match your expectations? Will you get along with your coworkers and supervisors? Will you be able to find the balance between work and your personal life? All of these questions are bound to plague anyone as they start a new job.
You remember how stressful it was to start at your new job. So, you must know how anyone else you hire is feeling. That’s why companies must make the employee experience as enjoyable as possible. Every interaction and every phase counts as part of the employee experience, and the more positive these experiences are, the more likely it is that you will build a strong team of employees.
Finding and hiring employees is the easy part. Maintaining them and fostering close relationships is the true challenge.
Why do HR managers need to focus on employee experience?
You might be wondering why all of this matters anyway. After all, isn’t the main purpose of a company to make a profit?
The short answer is no. If your business slogan has something to do with making sure that everyone feels welcome and included, but you don’t do anything about this for your employees, it’s completely useless. Your employees make up your organization, and their success equals your success. Your employees should be more important to the company than the clients.
People spend the majority of their lives at work. If you have a full-time job, you’re spending somewhere around 40 hours per week working. Therefore, it’s important to make sure that the environment your employees are working in is one that they enjoy. No one wants to show up to work miserable every day, nor does anyone want to spend their entire working lives waiting for the weekend. Surely, there is nothing you can do about people wishing they could be sipping mimosas on the beach instead, but you can make sure that your employees are not miserable when they come to work every day.
In addition, focusing on improving the employee experience is only going to benefit your company. That includes the company’s profits, too. For example, if employees are happier when they come to work, they are more likely to be productive. Your MVP strategy and outcomes will improve, too. Their positive mood is going to rub off on others, who will also feel more motivated to work and do their best. If there is positive company culture, that will be reflected in the quality of your employee’s work. Also, there will be lower turnover rates, which also have a major impact on the company’s success and profit. If a company has a high turnover rate, that could end up costing the company way more. In short, improving the employee experience and giving them the morale they need to perform their best will only enhance the overall success of the company.
HR managers are among the first people that new employees will meet at the company. If employees get a positive impression of the HR manager, that will only have a positive impact on that employee’s mood, morale, and performance. When you consider all the impact this will have on employee engagement and team satisfaction, you will realize how important it is to make sure that the employee experience is as positive as possible.
Major elements of employee experience
The employee experience will begin right with the first LinkedIn lead generation until the day the employee resigns from their position.
In short, the employee experience is the entire length of time from when the employee first finds out about the company until the day they leave.
Considering how much of our lives are spent at work, companies need to make sure that this experience is as positive as possible.
Let’s look at some of the biggest elements of the employee experience.
Recruitment. One of the biggest ways in which companies recruit employees is through LinkedIn marketing. LinkedIn has grown vastly as a networking site where companies can advertise and search for new employees. In addition, you can make use of your company’s other social media platforms. For example, you can also check out Instagram followers' demographics to see the kind of people who are following your page and who will be most interested in working with you.
Work environment. Everyone seeks to work for a company that has a positive working environment. As we have reiterated several times, people spend the majority of their lives at work. If the work environment is negative, that is going to have an impact on your employees’ moods, not to mention their productivity. So, everyone needs to understand their role in contributing to the work environment and making sure that the environment is as positive as possible.
You may want to consider conducting employee surveys (anonymously) to get a better idea of how your employees feel about the company and where they think the company can improve. If your employees don’t feel happy working in this environment, the company’s leadership needs to do everything they can to change that. Moreover, consider getting the right tools and platforms that will help your employees work more productively. If, for example, your company has a customer support center, you can acquire software like Talkdesk or look for Talkdesk alternatives. The better the working environment, the better the employee’s experience will be.
Benefits. Benefits remain one of the most important criteria that people have when they apply for new jobs. If people have great benefits, they will naturally have a better employee experience. Unexpected events may take place, such as a death in the family, illness, or problems at home. Therefore, companies must take all of this into consideration when they compile a package for their employees. If the company offers great benefits, employees will naturally have a better experience.
Technology. Technology also plays a major role. The Internet has drastically changed how people communicate with one another. Many companies now provide their employees with the option to work remotely. Employees will want to have all the latest software to ensure that their workday is as efficient as possible.
Moreover, companies have presented new tools and platforms such as image editors, email signature generators, task management software, etc. These come in handy for remote work and help make it more manageable.
The better the technology, the easier it will be for them to do their jobs. For example, you can use Google Trends API to determine what trends are taking place online, which will help you optimize your work more efficiently. You can also use tools such as Google Drive and Microsoft Teams depending on the job. In short, focus on the different technologies that you provide, which will enhance employees’ experiences. Also, it may be worth considering providing employees with computers and phones depending on the kind of job they have.
Many elements contribute to the employee’s experience. Essentially, everything that employees will encounter throughout the workday can make their experience better or worse. If you have great technology, for example, employees will be able to do their jobs quicker and easier. This is important to consider when you are hiring new employees and focusing on expanding.
The 4 Phases of Employee Experience and How to Make it Great!
ClearCompany estimated that as many as 66% of employees will try to look for a new job within only six months. Although some employees will inevitably end up leaving the company quickly, the company needs to do everything possible to hold onto its employees. The main way to do that is to improve the employees’ experience.
No one’s experience when they join a new company is going to be the same. It won’t even be the same for two people in the same position. However, when companies track the experiences and changes their employees go through, it is important to consider the phases of the employee experience and how to make them better. Now, let’s take a look at the four main phases and what they consist of.
1. Onboarding and welcoming new hires
Onboarding is one of the key parts of the employee experience. It’s said that first impressions matter the most, and that is certainly the case here. Around 30% of employees will leave their jobs doing the onboarding process. It is through onboarding that new hires grow accustomed to the company and learn more about how to do their job. This is also when new hires will build relationships with those around them and start to understand how they can truly contribute to the company’s success.
According to Peakon, the Onboarding process will generally take between 0-3 months depending on the individual company and the new hire’s performance. Some companies may make use of a coaching platform to assist employees in the onboarding process. As part of the process of welcoming new employees, another important step is building an online community. Many employees will end up communicating with one another online, especially through platforms such as Facebook groups, Slack, and Microsoft Teams. This online community needs to be especially welcoming toward new hires so that they feel that they are truly members of the team.
Here are some more important tips for making the onboarding phase more efficient.
Be transparent about everything: Sometimes, employers might feel tempted to conceal some of the flaws within the company. However, you need to be transparent with your new hires about everything. For example, they need to be aware of the benefits they are eligible for, the time off they will get, and issues that they might face within the company. If you show your new hires that you are honest, this will leave a lasting impression on them. A lack of transparency is one of the biggest reasons for Kickstarter's failures. They need to be able to trust you, and providing employees with the necessary transparency will put you on the right path.
Engage with your new hires even before they officially start: Generally, the time between when the new employee signs their contract and when they officially start is around two to three weeks. However, you want to make sure that you maintain engagement. You may want to reach out to the new hires and see if they have any questions or issues.
Make sure to present them with all the tools and technology they’ll use for their role. For example, introduce your new sales team to your platform for management, or if you cooperate with influencers, show your new marketing employee how to use influencer platforms effectively. In addition, it is always a great idea to provide the new hires with an itinerary of what they should expect during their first week. It is also worth considering making a welcome video that you send out to all new hires.
Meet with the new hires on Day 1: It’s the big day! Now, you will want to do everything to make sure that you meet with all the new hires one-on-one to make sure that they know who you are and that you’re there for them. Having a personal meeting will help your new hires to have a stronger connection instead of feeling overwhelmed with all the events and training they will have to participate in over the coming weeks. Also, you will want to present the new hires with information that will help them to learn more about the company, such as the company’s mission and history.
Organize team-building events: It is equally important for new hires to get to know the other members of the team, including other newbies and those who have been with the company for a long time. This can include team lunches or icebreaker activities (these aren’t everyone’s favorite, but they do help the team members get to know each other more effectively). There should also be meetings with different teams across the company and announcements that will welcome all the new hires.
Show that you are available to answer questions: If you’re the owner or supervisor, you always want your employees to feel as though they have a connection to you. This means that you should reach out to them and show real-time support if they have questions or need assistance with anything. It can be daunting to them at first, but when they realize that you are truly there for them and want to see them succeed, this will enable them to have a better relationship with you and perform better on the job.
Use the right technology: With the onboarding process, you will also want to make sure that you have implemented the right technology to help the process become more streamlined. For example, when you are signing contracts, tax documents, etc., it will be more effective to have document signing software implemented to make sure that your employees have an easier time, especially if they are working remotely.
To summarize, onboarding is all about fostering and developing relationships with the new hires. You want to make sure that they feel welcome and that they are part of the new team! There are plenty of activities that will enable this to happen, so it is important to evaluate this with HR depending on your company’s values and mission. The onboarding process is what will make or break your employees’ opinion of the company, and it will dictate how long the employee will end up staying with you.
2. Development and retention (engage, perform, develop)
The third phase of the employee experience is known as development and retention. This is the phase employees are in after they’ve been a part of the company for two years or so. This is the more experienced phase of the cycle, and it remains until the employee decides that they want to move on from the company.
In this phase, employees want to advance in their careers and are looking to advance even further. They have enough knowledge and skills to become some of the highest-ranking members of the company. Considering all of the knowledge and skills that employees have acquired to reach this phase, they must be provided with enough opportunities for growth and improvement. This is something you’re likely to do as part of your customer retention strategy as well. Otherwise, the employees are more likely to seek these opportunities elsewhere.
Here are some of the most important factors to consider in this stage.
Not everyone has the same goals. Not everyone in your company is going to want to move up to the same position. Not everyone wants to become a manager, not everyone wants to become a team lead, and not everyone wants to train new employees, for example. Therefore it is important to consider the fact that each individual in the company is going to have different dreams and goals.
So, when you consider development, understand that each person is going to have a different journey within the company. One person may move in a completely different direction than the other, even if both of these people have been hired together for the same position.
Be sure to find ways to track the changes made within the company. Tracking any new changes that take place within the company will only help you get a better idea of how effective those changes were. When you hire new employees, you can also track their performance and see how the company has changed ever since hiring them. In any case, to make the engagement and performance part of the development process even better, you should make it a point to understand how the new changes have impacted your company.
Make time for learning. Even though the stage of the employee experience involves people who have had a lot more time within the company, they are not going to know everything. Your company is going to constantly change and evolve, and your employees need to be prepared for this. Moreover, if you have senior employees, make sure they are properly introduced to the new technology and software you implement. Simple tasks like using Google products (docs, sheets, etc) or using a website ranking checker need to be learned by everyone. So, make sure that your employees have enough time to learn, and make sure that they can enhance their skills no matter what stage of the employee experience they are in.
Invest in your company’s management. Having proper management is what’s going to make or break your employees’ experience. For example, if you have poor managers, it is going to be much more difficult to retain employees. Do you want to make sure that all of the leaders and managers within your company have the skills necessary to promote engagement from employees? Moreover, whether you’re a clothing business or a digital marketing agency, this investment can include tools such as training and proper hiring.
Understand that everyone will have a different development plan. Once again, the experience that each individual has within the company is going to be different. So, for this, you can create an individual development plan that will consider the goals of each employee and outline the skills they need to have that will help them achieve their short and long-term goals.
There is quite a lot that goes into this stage. This is the stage which employees will likely spend the longest amount of time (at least, that should be the company’s goal). It is important to focus on maintaining behaviors and high satisfaction rates to ensure that the employees will constantly develop and stay with the company for as long as possible.
3. Separation
All good things come to an end eventually. The same goes for your job. As much as you love your employees, they will not stay with the company forever. Some of them may want a change, others may retire, and others may have found more suitable opportunities elsewhere. This is a normal part of the employee experience and one that every company needs to make room for.
This part of the process is referred to as separation, and it takes place approximately 0-3 months before the employee leaves the company. Sometimes, this happens due to nothing you’ve done, but instead, it can be a decision that was made solely by the employees. Here are some factors and important points to consider about the separation process.
Phases of the process: Different companies are going to have different rules about when people will give notice of resignation. However, this is often referred to as “giving in two weeks” because the most common practice is for employees to inform the company of their decision to leave two weeks in advance.
Regardless, it is generally a good idea for employees to try to inform the company earlier for the company to start the recruitment process. As soon as the employee gives the company notice of their resignation and request for payment, the HR department and the employee’s manager must handle all the tasks properly, including paperwork and freezing finances. In addition, the employee’s manager must have a plan drawn out that will explain all the different tasks that must take place during separation.
Generally, the length of time that this process will take depends on the employee's level within the organization. If the employee has an entry-level position, it will be easier for the company to find a replacement and to go through the separation process. But if the employee is a higher-up or a supervisor, it can take up to 2 to 3 months.
Who participates? Aside from the employees themselves, several different people will play a part in the separation process. These include the employee’s manager, the HR manager, and the separation team. The employee’s manager and the HR manager must work together to hand over the work and other tasks.
The separation team’s task involves dealing with the employee’s benefits and finances. Finally, the HR manager has the task of interviewing the employee to find out the reasons why they are leaving. In essence, this entire process involves many people, and companies need to establish a clear process for separation.
Make it a point to understand why people are leaving the company. This is, perhaps, the most important part of the separation process. It costs companies a significant amount of money to hire new employees and to go through the separation process in general. In addition to that, companies must handle high turnover rates and find out why employees are not satisfied. Of course, as we mentioned, sometimes the reason why employees are leaving the company has nothing to do with the company itself.
Everyone wants to grow and advance in their career, and sometimes that is not possible within the current company. This is natural, and something that each company should take into consideration. However, it is also likely that the reason why the employee wants to leave the company is something that the company has done, such as not providing them with enough sick days, not giving them maternity leave, or poor treatment from the managers. That is why it is important to understand why employees are leaving so that you can fix problems as they arise without letting them get worse. And, if the employee leaving expresses dissatisfaction with the company, chances are that many of the other employees feel the same way.
Ways to understand why people are leaving. Nowadays, there is a lot of software that will enable you to get a better idea of why employees are leaving the company.
Exit Survey: This is, perhaps, the most popular method. An exit survey consists of questions that companies will ask the employee before they resign. The survey will consist of questions such as why the employee started searching for another job, why they are leaving, and if there is anything the current company could have done better. You can also make use of tools such as customer feedback software to understand how clients are feeling. In essence, the company needs to obtain feedback from employees through the use of such surveys.
Exit Interview: This has the same premise as an exit survey, only it is conducted in person. The interview will generally take place between the employee and the HR manager. The questions will mostly be the same as those asked during an exit survey. It is important to understand that each person leaving your company deserves to have this interview.
The separation process is a sad but important part of the employee experience. It takes a lot of work and tends to involve many people. However, the most important part of this phase is to understand why the employee is leaving and if there is anything the company could have done that would have changed their experience.
4. Employee data protection
As you hire new employees, you will need to ask for and retain personal information like Social Security Number, medical records, bank account information, etc. During their employment, they will communicate with company partners for product roadmaps or new distribution methods. These processes require information and data exchange. To create an excellent employee experience in your company, you need to secure employee data, especially when it comes to personal and financial information.
Keep records secure
Start by implementing control over data by securely keeping all records. For example, paperwork and documentation need to be stored in a safe location that’s under control. For this reason, Microsoft has launched the NTFS system for storing and organizing data more efficiently. As you set up and analyze NTFS permissions, you can give access to records to certain people in your company. When it comes to electronic information, consider encryption, use passwords, and secure servers. In addition to this, you also need to keep the means and technologies under maintenance to ensure your employee data doesn’t get any virus threats.
Train on cybersecurity
In this age of digital innovations and technology, company staff must be aware of things such as cyberattacks. Especially when it comes to new employees, they want to get things done well and show great performance which is why they are a great target for hackers. Therefore, it is essential to integrate comprehensive cybersecurity training into the onboarding process to protect both the employees and the organization. If, for example, an employee gives out financial information via email without realizing that it’s phishing, attackers can easily access both their and company data. This is why it’s important to keep email records safe and prevent hackers from getting access to your employee data.
Encourage strong passwords
Since you’re welcoming new employees, you will need to provide accounts like email, company file access accounts, or maybe even LinkedIn. Most of the time, employees tend to choose passwords that are easy to remember, so that they won’t have to struggle with them. However, hackers and the bad guys on the Internet can easily ‘guess’ those credentials and get access to employee and company data. So, require your staff to set strong password credentials and change them periodically to avoid cyber attacks and ensure the data privacy of your employees.
Implement proper access control
Technology has developed so well that companies can now implement access control methods like biometric readers, key cards, and more to protect data. If your employee data is stored physically, you can assign specific employees and define who can get access to that area. Moreover, access control implementation helps determine who can enter and exit your company building, and access certain rooms, or employee data.
If you choose to skip employee data protection, you not only create a bad experience for new workers but also damage your company’s reputation. Moreover, if you don’t prevent employee data theft on time, your company will face costs like regulation, litigation, and more.
Tips for creating a great company culture
No one wants to work for a company where the employers are rude and everyone seems to be in a bad mood all the time. That’s where the importance of company culture comes into play. Although it might seem like an impossible task to create a great company culture, especially in the beginning, it’s certainly feasible. But it all comes down to the attitudes of the managers. And when you create that company culture, you’ll notice a dramatic shift in productivity, morale, and engagement.
Here are some of the best tips for fostering a company culture that people will fight to work in.
Actively care for the wellness of your employees
One of the most common complaints people have about their employers is that the employers treat them like robots. So, in short, it’s important to make sure that you recognize your employees are human. They have personal lives outside of work, and sometimes circumstances arise that will prevent your employees from performing their absolute best. Making sure that your employees get the proper rest, time off, and support will help them feel more confident and appreciated at the company. Part of caring for their wellness also refers to offering benefits, too.
Use the right tools
Using the right tools can drastically improve your company’s culture. Tools generally refer to the technology that is used to make the entire workday smoother. Finding the right tech products to help enhance the productivity and efficiency of your company should be one of your biggest priorities.
Time management tools are among the most important considering that everyone needs to be able to allocate time efficiently.
Building a strong online community also plays a huge role. Employees will often communicate with their supervisors and coworkers online, so tools such as Slack and Microsoft Teams are crucial. Also, you will want to include some sort of meeting notes to make everything easier to understand. Or, you can encourage your employees to go with email signature management and customize the signature so others can understand their position.
Make sure your employees feel recognized and appreciated
As we’ve already established, your employees are your company’s biggest asset. Make sure they know this! No matter how small, make sure your employees know that you appreciate and value them. Even if it’s something like bringing in coffee to work on Fridays, or sharing their success through Instagram hashtags on your company page. This will certainly boost morale and make your employees happier to work for you.
Listen to your employees
Your employees are the ones who run the company, essentially. So, they are the first to see if there is a problem or somewhere the company can improve. You can also use technology such as employee testimonials to find out more about where the company is lacking and what it can improve upon
Conclusion
The employee experience is, arguably, one of the most important parts of your company. People are going to find out how you treat your employees and if word gets out that the employee experience is overall rather negative, that is going to have an impact on your company. As you outline your company, one of the first factors to consider is what you will do to make your employees have the best experience.
Your company may hire thousands of employees during your tenure, but each of those employees is going to remember your company. Following this advice is going to make sure that those memories are positive ones.
Author Bio: Anthony Stevens is the Content Specialist for Excel Templates, a resource for free Excel templates including calendars and charts. When not writing, he spends time building furniture and running with his dog.
The ROI of a Good Onboarding Strategy
According toGallup, employee turnover is costing businesses a whopping one trillion dollars on an annual basis. That’s not all, though. Additional insight from Gallup reveals the work and efforts that businesses have to employ to replace workers is extremely costly. This is a cost you want to avoid when possible.
As it turns out, one of the best ways to avoid employee turnover is by having a good onboarding strategy. The right employee onboarding strategy helps you find the right people to work for you; it also helps you retain these employees, saving yourself time and money.Organization onboards are also something to keep in mind as well.
Like many things in business, putting together a good onboarding strategy and onboarding program takes time and effort. However, the return on investment (ROI) is undeniable. Understanding what the ROI of a good onboarding strategy entails is critical for the long-term success of your company.All employees, HR professionals, and others in similar positions should understand this.
7 Examples of ROI from a Good Onboarding Strategy
In far too many cases, there are businesses that rush through the hiring process; this is especially common when time is of the essence and the demand for new staff is high. However, in the long run, this decision lacks the ROI innately attached to a good onboarding strategy. It also prevents new hires from having a positive onboarding experience.
1. Greater Worker Productivity and Engagement
A good onboarding strategy involves training, integration into the company’s workplace, and direct interaction. This process ultimately allows the people working for your business to truly become acclimated. As a business owner, this can only benefit you.
When employees learn about the business and get properly integrated, they’re in the best position to work well for you. In turn, this work leads to more productivity and overall engagement. The value that truly great employees bring to a company cannot be overstated.
The right and effective onboarding strategy give employees an idea of the environment, expectations, and tasks associated with their work. As worker productivity and engagement grow, your business can subsequently follow suit.
2. Better Interactions with Customers
Customers can make or break your business. Furthermore, if your business involves your customers interacting with your employees, you want the latter to be as prepared as possible. Employees who are well-equipped to deal with customers are another major ROI from a good onboarding strategy.
This is where the training part of onboarding makes a huge difference. An untrained worker may become a deer in the headlights when interacting with customers; however, a trained worker will know how to assist customers and make their experience with the business as pleasant as possible.
Customers leave reviews online; they can also give word of mouth to others in their communities regarding your company. As a business owner, you want feedback from customers to be positive. This task becomes immensely easier with properly trained staff working for you.
3. Weeding Out the Bad Apples
Believe it or not, weeding out the bad apples during onboarding is important. It’s a major ROI because it can save you long-term headaches. For starters, your company’s onboarding process will show whether or not a new hire is cut out for the job.
If they are not, knowing sooner rather than later is best. As a business owner, this puts you in the best position to cut your losses. Furthermore, weeding out bad apples during onboarding softens the blow of turnover. Without a good onboarding strategy, the wrong person could be with your company for months, rather than weeks.
4. Greater Loyalty Among Staff
Every business wants good, qualified employees. However, when it comes to truly getting an ROI from onboarding, this is merely a baseline. Of course, qualified staffers who are good at the job are important; however, the true ROI comes when your staff is truly loyal to your company. This automatically helps you increase retention rates.
Harvard Business Reviewlikewise notes the benefits of loyalty amongst your staff. Loyal employees generally stay with the company. They also positively contribute to the overall reputation of your business; this is always a huge deal, especially when it comes to customers and partners.
5. A Leg Up Against Competitors
The world of business is innately competitive. If turnover is something your competitors are struggling with, this is all the more reason to have a good onboarding strategy. As the world of business gets more complex and integrated with technology, staying a few steps ahead of the competition can never hurt.
Proper onboarding gives you a leg up against competitors in several ways. For starters, it saves you the time, monetary, and emotional costs of turnover. Secondly, employee retention sends a message that employees enjoy working for you. It’s a very well-established fact that employees who love the work they do are likelier to stay with the company longer.
When running a company, sometimes a huge ROI simply involves avoiding the traps your competitors have fallen into. In many cases, this means making sure your employees’ experience with the company pays off, as competitors struggle to retain workers.
The right onboarding strategy can determine not just the quality of your business, but also its longevity. This is something to keep in mind not just during the onboarding process; it’s also worth remembering when determining what your onboarding process will entail.
6. Less Stress as a Business Owner
To a particular degree, there are certain stressors associated with running and owning a business; however, cutting back on these stressors is important. Too much stress can adversely impact your work and the ability to keep things running properly.
When onboarding is done properly, it gives business owners peace of mind. As a new employee goes through the onboarding process, you’ll be able to see them learning the necessary details, procedures, etc. to properly do their job.Ultimately, you want a new employee to become a good employee.
Observing the onboarding process also gives you insight into how your new hires deal with pressure, challenges, etc. All of that makes a huge difference; it can certainly let you know whether or not these new employees are a good fit.
Having the peace of mind in knowing that your business is in good hands makes all the difference in the world. This is a great ROI because it allows you to direct your energy towards other aspects of the company that may require attention.
7. Attracting New Workers
As your business grows and expands, the time could come when it’s time to make new hires. With that said, you want to attract the best of the best people to work for you. When it comes to the people working for you, quality always trumps quantity. Not only do you want to attract new workers; you also want the workers who are right for you.
Some potential new hires may inquire about the nature of your onboarding process. Many workers want to know they’ll be given the proper training and tools necessary to succeed in what is their full-time job. By having a good onboarding strategy, you can show prospects they’ll have the necessary guidance and feedback if hired.
Conclusion
As you might have inferred from the seven ROIs listed above, a good onboarding strategy is quite crucial. This is true whether you’ve been in business for 12 months or 12 years.
Depending on the particulars of your business, the various aspects of your onboarding process may vary. As you set up and implement your onboarding process, keeping the ROIs mentioned above in mind is always a good idea.
However, here’s the bottom line: the right onboarding strategy can only add value and benefits to your company. Before making any (new) hires, making certain that you have the best onboarding process in place is worth it. With the best onboarding process in place, your business will be in the best position to grow, expand, and stay ahead of the competition.
Author Bio: Raya is the CEO and co-founder ofezClocker, a time tracking, and scheduling software for small businesses. She is passionate about customers and building products that change the way people run their businesses. She is also a big supporter of the startup community and helping people achieve their dreams
The Advantages of Digital Transformation for Your Employee Experience
Whether you like it or not, digital transformation is going to play a part in your business. By now, most organizations know that if they can’t build a digital strategy then there is a chance they will be left behind in more ways than one.
One of the keys to running a successful business is involving the right people. That means your employees. In 2020, a number of businesses were pushed from gently transitioning to digital, to having to very quickly become a fully digital operation. While not easy, this can only be a good thing for most businesses. In this guide, we explore the advantages of digital transformation for employee experience, one of the key foundations of taking your organization firmly into the future.
What does digital transformation mean?
In general, digital transformation is about adopting the digital across all areas of business. This can refer to the services or operations within the business. It’s not just the job of the IT employees in a business to create a robust ‘digital’ strategy and incorporate the 21st century across the whole organization. This is about cultural change within a business strategy, not just having better access to servers, for instance.
As an employee, the majority of the working day probably incorporates plenty of areas of digital connectivity. From the way you receive your paycheck to the way, you ask your boss a question and other manual processes. In 2021, more of the day-to-day activities are carried out online. This has undeniably been accelerated by the pandemic, but these changes were in the pipeline long before. Let's explore some of the areas that impact your employees daily and key benefits.
Improves Communication and Interaction
In the modern age, people are used to being well-connected via email, social networks, and other digital platforms, especially during remote working. CRMs and project management software are a big part of this successful digital transformation in the workplace, and they’re just some of the ways that you can keep your employees connected and improves internal communication strategy.
In the workforce, the fact that we can all connect digitally makes it so much faster to speak to the right person when you work from home or set up a meeting with a lot of employees to make sure you interact and communicate the messages you need to.
To learn even more about improving the employee experience and increasing your competitive advantage while providing a fast return on investment, download our ebook now.
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Helps Employees to Understand Important Goals
Having digital platforms to work from also allows employees to understand their goals, both individually and as a company. Project management tools online should be based around systems to get things done, and it should be easy to visualize what you are working towards.
Milestone and goal-based systems mean that employees can clearly see where they are going, both individually and as a team. This makes employees far more effective and focused, but it can also do a fantastic job of keeping people on the right track. As an employee, you want to have clear goals set out for you. Digital systems make this far more simple.
The world of management has definitely changed, but digital tools help people to understand the KPIs of any business and of individuals and improve user experience. It’s a way to track employees, motivate them, and use a statistical approach to the growth and success of a business.
Supports a Two-Way Feedback Culture
Communication is key. This is true within virtually any business, and a two-way feedback culture is essential in the modern age. Employees don’t want to feel like they are not heard, or that they are just another cog in the machine. Instead, using feedback systems and project management solutions that incorporate all employees means that everyone can have their say.
This also means that there is less room for bullying and a lack of respect in the workplace, which directly brings to increased productivity. There is more evidence and more of an opportunity to discuss things as a whole team.
Improves Onboarding and Upskilling
It’s amazing how few businesses actually have a good system for onboarding and upskilling their employees. In 2021, implementing digital management systems has made this so much simpler. While some jobs will always need some in-person training, the fact that employees can access courses and a knowledge base online should be the best thing for all parties.
Upskilling your employees is not just about the success of a business, either, it is about keeping people happy. Employees often want to improve, grow, and find new opportunities within an organization. To be able to do all of this internally is an advantage for many businesses.
Supports a Sense of Belonging
Most of us know that the world of work has changed an incredible amount, but that doesn’t mean that it can’t be inclusive. With companies moving away from the traditional office setup, there won’t be as many conversations around the office water cooler, instead, there can be new ways to collaborate, share the company culture, and generally involve all employees.
Company culture can still spread and keep everyone happy and working effectively online, but it does take effort to cultivate. A lot of companies are introducing social events online, or new ways to keep employees engaged with one another rather than being isolated if they are spending less time together.
Helps Leaders to Recognise and Reward Employees
Quite simply, it is easier to track what everyone is doing in an individual way if you are using digital technology.
There are many benefits to using this to your advantage and make your employees feel appreciated. Some companies are introducing leaderboards to congratulate people, or a spotlight feature to follow certain teams or workforces and the vital work they are doing to motivate and improve employee productivity.
By tracking statistics you can also introduce a lot of methods to reward employees, too. Most improved or best-performing employees can be given bonuses or highlighted for their performance. This is a way to show that you appreciate it and to motivate employees, who know that the hard work and hours they put in for a company can be rewarded.
There is a fine line here, and you need to avoid ‘shaming’ employees who may not be performing as well. It’s best to take an approach that keeps all employees in the loop and provides rewards based on their performance. Similarly, you can reward effort as opposed to just rewarding performance. It could be the case that some employees are working incredibly hard without stats to back it up, so try to track this wherever possible.
Conclusion
The benefits of digital transformation probably incorporate pretty much every part of your business processes starting from the bottom line. It isn’t just about changing the processes, it is about finding weak points in your employee experience and using digital tools to address them. There are so many ways in which small gestures and organizational changes can make all the difference in the future of your company, including improved customer experience.
The likelihood is that digital transformation is upon your business whether you like it or not. Creating a strategy and embracing what is to come is the ideal way to get ahead of it, and to create a place people want to work. Company culture is not necessarily created in the office anymore, so you need to turn the digital space for your company into a way for people to mix and feel like they are truly included and are all pushing in the same direction.
Author Bio: Meggie Nelson is an HR Manager at AMGtime and a passionate freelance writer with an ongoing curiosity to learn new things. She is deeply convinced that valuable experience sharing is key to business success. Meggie believes in a win-win formula and utilizes it on a daily basis in staff management.
The Difference Between Job Satisfaction and Employee Engagement
Employee engagement and job satisfaction might seem very similar terms, but they are really very different. If you’re able to understand what that difference is, it will have a significant impact on your business.
You might not realize, but voluntary turnover can cost a company billions in terms of lost productivity and the cost of rehiring and retraining.
Things have been a little different over the last couple of years, thanks to COVID, but previous to that, a staggering 27% of US workers left their jobs voluntarily in 2018.
According to the 2019 Retention Report, if the trend continues, this figure could hit 35% in a couple of years.
However, there’s one very effective way to change this trend, and that’s by addressing the issue of employee engagement and job satisfaction. Understanding the difference between job satisfaction vs. employee engagement will help you keep your workforce happy, motivated, and much less likely to quit.
What Is Employee Satisfaction?
Employee satisfaction, or job satisfaction, is when an employee enjoys the work that they do. There are various things an employee can use to measure their happiness, such as pay, hours, and flexibility.
Employee satisfaction is generally enough to keep a person in a job for many years. However, it doesn’t necessarily mean they’ll reach their full potential and help your business grow.
What Is Employee Engagement?
Employee engagement is more about how involved and connected an employee feels in their job. How engaged an employee feels depends on several factors, such as motivation, interest, purpose, personal investment, and passion.
If a person doesn’t feel engaged in their role, they might feel their job has no connection with the success of the business. Over time, this could mean they look for a more meaningful job.
What are the Principal Drivers of Employee Engagement?
Gallup’s Engagement Measurement Model categorizes the drivers into four distinct categories.
Entitlements
For your employees to feel engaged, they have to know what you expect of them and what their responsibilities are. You also need to provide them with everything they need to enable them to do their job well. They also need to be able to perform their role easily. If this means relying on technology, it will be beneficial if it’s more than a decade old.
Contributions
An engaged employee is one who feels they are contributing to your business, in a measurable way, every day. They will know this is so if superiors in the company congratulate them on a job well done. Bosses should also show they care about their employees’ well-being, both at work and when they are away from the office.
Managers should also understand that the workforce will want to progress through the company and be interested in helping employees achieve their professional goals.
Community
An engaged employee is someone who enjoys working with their colleagues. They will also feel like they have a voice in the company. People listen to what they have to say and respond accordingly.
Engaged employees believe that what they do is invaluable, and if they stopped doing it or were less productive, everyone would notice.
Growth
For an employee to feel engaged, they must be given adequate opportunities for personal development at work. This could take the form of training, promotion, more responsibility, or the opportunity to attend trade shows, symposiums, or conferences, outside of work.
There are a few more factors that are worthy of mention.
A Culture of Diversity
Diverse work culture is essential if you want to ensure maximum engagement for your employees. The company should be open to new ideas, wherever they might come from, be proactive when it comes to preventing bias, and ensure equal opportunities are available for all.
Internal Communication
Communication has a huge role to play in employee engagement. This is particularly relevant if the workforce is distributed over a vast area. Your employees need to be able to connect in real-time, receive regular company updates, and resolve issues. All of these will ensure a more engagement-friendly workplace.
Inspirational Leadership
Company leaders should lead by example and be inspirational in what they do. After all, employee engagement is led from the top. Above all, company leaders should:
Regularly interact with their workforce
Share ideas
Collaborate with employees
Ask for contributions before making decisions
The same goes for creative project managers and product owners. By sharing ideas interacting with your coworkers, you make them feel they have a part to play in the growth of the company, and it will keep them engaged. Creating videos for internal comms is a great way to unify your brand and company messaging.
Factors Affecting Job Satisfaction
The factors that affect job satisfaction are very different. They tend to be monetary and associated factors that determine how satisfied an employee is with their job. The factors include the following.
Compensation
Compensation is possibly the biggest driver when it comes to job satisfaction. Two elements are most important. Firstly, the pay scale must be comparable and competitively positioned against similar companies in the area. Secondly, it should allow employees to maintain an above-average standard of living and quality of life.
Benefits
Next to good pay, a comprehensive benefits package can also be a big driver. Such a package might include things that take care of physical and mental well-being, family coverage, financial wellness, and childcare.
There are several other more innovative benefits you might want to consider, such as an in-house gym and unlimited paid time off.
Working with a PEO company can help you optimize employee benefits to keep your employees satisfied.
Work-life Balance
According to a survey undertaken by Mavenlink, 62% of workers feel work/life balance is most important for a company culture that fosters success.
What does this mean exactly? Here are a few things that can ensure a positive work-life balance:
Flexibility to work from home
Shorter commutes to work
Mandatory vacation days
Paid leaves
Recognition
A common factor for all employees is recognition of the contribution they make to the company. There are many ways you can do this, for example:
Annual reviews
Appraisals
Acknowledgment of achievements
All of these things would allow employees to spend more time in personal pursuits or with family. The result would be an improvement in the quality of life.
How Employee Engagement Differs From Job Satisfaction
Fact: 67% of job seekers focus on the diversity highlighted in any job posting.
An employee can be satisfied at work without feeling engaged because engagement is much more than being well paid and able to clock off at a reasonable time. Such factors just lead to job satisfaction, which is enough to retain most employees more often than not.
However, only focusing on job satisfaction is not enough to ensure productivity. Whereas focusing on employee engagement will promote increased productivity.
If any employee is engaged, they will be deeply involved and invested in their work. However, achieving engagement requires something more than what’s needed to drive satisfaction. Although, employee satisfaction is a good foundation on which to grow employee engagement and one in which it can thrive.
If you can genuinely engage your employees, you can expect higher staff retention, customer satisfaction, productivity, quality, and innovation. Engaged employees also require less training time, have fewer accidents, and need to take less time off because of illness.
Image source
Conclusion
If you want to take your company to the next level, exploring how you can improve employee engagement is critical. Invest in engagement, and it’ll go a long way toward strengthening your company’s foundation. At the end of the day, it also means you’ll have a happier workforce which equals a healthier bottom line.
Author Bio: Maria Mladenovska is a content manager at ThriveMyWay.com - a one-stop resource for learning how to make money online on your own terms. She's an advocate of living life with passion, authenticity, and purpose. Maria believes in seizing every opportunity because nothing is impossible when you believe in yourself!
You can connect with her on LinkedIn or Twitter.
7 Simple HR Additions to Improve Employee Experience
HR is where you win and lose employee loyalty and engagement. People want to work for organizations that take their experience seriously and respond to their needs as employees.
HR has grown in importance over the course of the COVID-19 pandemic and will continue to play an important role in company growth moving forward. To leverage all a human resources department has to offer, below are 7 simple HR additions you can make that will improve employee experience today.
1. Easy Payment
By this point, most companies are already using easy payment methods like direct debit to make sure employees are paid on time and with little to no hassle. You should be able to deposit your employees' pay directly to their bank accounts without any intermediaries and associated fees.
Companies that are still handing out physical cheques are way behind the times, and you are obligating your employee to make a special trip to the bank to cash it. Direct debit is also nice because it can be set up to happen automatically, which means neither payroll nor the employee has to worry about it.
2. Make Use of Journey Mapping
An employee journey map depicts the numerous stages that an employee goes through during their employment with a company. It allows you to identify pain points and important moments when employee input and action are required to bridge the gap between the existing and intended states. In short, a journey map allows companies and employees to manage career trajectories in ways that make sense for both parties.
Employee journey maps that work the best always start with clearly defined outcomes and strong communication and joint planning with the company. Even if you do annual employee engagement surveys, each employee is at a different stage in their career, and it's tough to know how personal experiences affect key employee experience outcomes such as engagement and motivation. Set up a journey map on the employee's first day and maintain it throughout the tenure of their employment. This way, there will always be something to work towards
3. Standardized Onboarding
Many businesses lack a new employee orientation programme, let alone a good standardized onboarding experience, despite the fact that it is vital to employee success. According to the Harvard Business Review, 33% of new hires look for a new job during their first six months of employment, which can be attributed in part to the quality of the onboarding experience.
The answer to this problem is to create a measurable programme with defined objectives that are tailored to specific employees. Your sales reps should have a different onboarding experience than customer service reps while still maintaining a degree of standardization focused on providing an introduction to company culture, key people, etcetera
To learn even more about improving the employee experience and increasing your competitive advantage while providing a fast return on investment, download our ebook now.
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4. Actually, Use Employee Feedback
Many companies use employee engagement and feedback surveys to figure out where their employees are at, but not all of them act on the information. At the end of the day, a lot of these procedures are just lip service. Employees may experience a loss of trust as a result of this.
Employees are more inclined to express their thoughts and interact if they believe they are being heard, but they may refrain from providing feedback if they believe they will not be heard. Following a survey, employees should be informed about the action plan being developed, and a person, or perhaps even committee, assigned to implementing the changes.
5. Take Benefits Surveys
Many employees would prefer additional perks to a raise, demonstrating the importance of delivering relevant employee benefits in your talent retention and recruiting efforts. Employee benefit surveys can help you figure out which benefits your employees value the most.
They seek to understand the value placed on certain perks, how they compare to those offered by other employers, and any future benefits that employees would want to see. PTO, health insurance, parental leave, retirement, stock options, free lunches, and other benefits are examples. These simple conversations could mean the difference between losing and retaining a high performer.
6. Use Stay Interviews
Exit interviews are beneficial, but they do not help you retain an employee who is ready to depart. Stay interviews are one-on-one meetings between a manager and an employee that allow businesses to understand what matters to their employees and anticipate retention concerns. They should be an open forum for employees to express themselves and gain insight into their experiences.
The goal is to uncover their reasons for sticking with the company and then working toward goals that keep them motivated by analyzing what works and what doesn't. This method also improves internal talent pipelines and provides valuable insight into areas where the organization can improve.
7. Don't Forget About Manager Training
Personal relationships, particularly those between employees and their supervisors, are one of the most important aspects of employee experience. When managers don't know how to encourage or interact with their employees, employees feel less connected to the company and its objectives, which is not only bad for productivity but could lead to the employee looking for another job. Managers should be instructed in essential skills such as time management, diplomacy, delegation, goal setting, and delivering feedback and praise.
Conclusion
Improving employee experience starts in your human resources department. This is where employees are first introduced to company culture, it is where employee experience is monitored, managed, and fostered, and HR professionals exert an outsized influence on how an employee perceives his or her employer.
Building a great HR team and processes takes some groundwork, but once it is up and running, you should have a finely tuned employee satisfaction-generating machine that is attentive to employee needs and goes out of its way to ensure employee retention.
Author Bio: This article is written by our marketing team at LIKE.TG. LIKE.TG is a leading provider of HR solutions, including recruiting, onboarding, employee engagement, and intranet software. Our aim is to help your company improve employee engagement, employee productivity, and to save you valuable time!
Building Resilience at the Workplace - Tips for Leaders
If you look at any successful businessman, whether a space entrepreneur or a stationery seller, you’ll likely discover that they have a resilient personality. Resilience plays a pivotal role in any leader’s career path.
In this day and age, a lot of organizations value proactive employers. Every business is built around the idea of knowing and preparing for the future. When coronavirus hit us all, the world found itself in an unpredictable predicament. Employees and executives were searching for answers everywhere.
Fortunately, even in a scary pandemic, there are things that leaders can do to move their organization in the right direction. The ever-shifting corporate landscape is tied to resilience at work - it helps leaders make better decisions that will steer an organization in the right direction. Resilience is a personality trait and skill that is crucial for a leader to develop, so how can you, as a leader, become more resilient in the workplace? First things first, let’s look at some popular misconceptions.
Myths to dispel
The truth is that there are many myths in the building resilience book, and it’s important to dispel these before we continue. A major fallacy exists in the way that people perceive resilience. Although it is indeed a trait, it is more useful to think of it as a skill. If you’re thinking that you can only be born with resilience, meaning that it’s not able to be acquired by anybody, this is the core of the fallacy. Like any other skill, you can flex your resilience training muscles over time to become stronger and a better leader.
People also misinterpret resilience as overconfidence or arrogance. While it is true that resilient leaders seem self-reliant, tough, and unaffected by anxiety, what you see isn’t always what is true. Every individual, even the most resilient leader, needs help and learns from their mistakes.
While there is no one size that fits all way of becoming more resilient, there are key things that you can do. Building resilience training spans five unique areas: physical aspects, professionalism, social aspects, psychology, and finance. As a leader, when you’re building resilience at work, you need to address each area.
1. Professionalism
Let’s kick off the first of our five resilience factors by focusing on who a leader really is. In the workplace, building resilience in adults needs to start at the top and trickle its way down. Leaders are employees who need to take an active part in pursuing new opportunities for their company. There needs to be a certain level of innovation so that you can see an idea through to execution. Leaders ought to be adding attention to their surroundings, including what their employers are saying and doing, in order to grow their organization.
As a leader, it’s imperative that you monitor both your teammates and also your own performance. You can give constructive feedback and receive it. By doing this, you will be able to collaborate effectively whilst also keeping boundaries in place to promote a healthy work-life balance.
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2. Physical resilience
This time, many more people are working from home. This creates a lot of temptations that are unhelpful in the workplace, so it is important to emphasize the need for physical resilience. As a leader, adopt new habits and encourage your co-workers to adopt them too. Things such as regular exercise, meditation, breathing exercises, and a healthy diet are both great to adopt and fun to discuss with fellow employees. While, of course, you as a leader don’t want to overstep anyone’s boundaries, there is no harm in encouraging others to make better choices.
Leaders can make an effort to reward employees that participate in better habits and personal development. As an example, you could provide employees with workout apps classes to help physical well-being and mental health. Those that participate could be rewarded within the organization. Any employee needs to feel like they have a comfortable work environment to operate in. People need to have boundaries that will allow them to shift focus from their work to their personal life with ease.
3. Psychological factors
Recent times have been hard for the world of resilience psychology with the COVID-19 pandemic, but not all hope is lost. Try building resilience activities that focus on managing stress and anxiety. Employees need to be able to stay on top of things and manage their mental health.
Check-in with your team and ask each member where they are investing their energy. People like to feel cared about and listened to, so exercise active listening skills within the workplace and your team. Every employee needs boundaries, and you as a leader can encourage employees to better their mental health, offering incentives much as we discussed above.
4. Social aspects
Although the recent Coronavirus pandemic has encouraged us to socially distance, there are ways that leaders can engage with employees and have meaningful social interactions. You and your team members needn’t feel alone! Build up social resilience in yourself and others.
There are numerous things that you can do as a leader. Why not schedule lunch meetings or hangouts during the day? Some companies like to replicate ordinary aspects of corporate life via meeting services such as Zoom, for instance, scheduling in “Weekly Water Cooler” chats. Showing an interest in individuals and reminding them that they are much more than simple employees, will help everyone feel more motivated to work and perform.
5. Finance
Unfortunately, numerous employees have had to take on shorter work hours with cuts to their salaries. A lot of people have even been furloughed for months at a time, with no clear indication that their job will remain in the future. It has been a time of great uncertainty for all employees, but leaders need to be resilient.
Companies need to help all of their staff by offering financial and budgeting resources that will assist them during their current hardships. You, as a leader, need to develop a tougher skin and do some clever calculations to ensure that your company’s finances won’t plummet during a time where many businesses are crumbling.
One of the best things to do in building resilience is to think outside the box and come up with ideas for new revenue streams within your company. Are there opportunities that the coronavirus pandemic is, in fact, creating for your business? Perhaps there are gaps in the market that you can now fill? By exercising your creative problem-solving skills, you could save your job and other people’s.
Resilience is key to success
We hope to have demonstrated that you as a leader can grow stronger than ever before, even in spite of global hardships. The workplace is the perfect environment to build character and become the leader you’ve always wanted to be. Take note of any aspect of resilience theory that we’ve discussed, and try to apply these simple ideas today.
What do you do to build resilience in the workplace? Do you watch videos? Do you have a go at building resilience worksheets? We’d love to hear what you’ve tried so far and how it’s gone. Tell us about your experiences in the comments section below.
Author Bio: Emily Moore is an English programming teacher with a passion for space and blogging. She believes that current exploration should be focused on preserving our planet’s resources. With satellites circling the orbit, it is easier to get relevant data on any environmental changes. This, in turn, should help people quickly address any challenges.
What Are Some Appreciation Award Examples?
You might begin by giving each team member personalized presents. Or if you don't have an idea for personalized gifts, you can give employees certificates or gift cards. You can also give mugs with each employee's name or photo, or some kind of merit award with their name on it. If you want something original, you can order a short poem from the essay writing website about each employee.
Here are some more ideas to think about:
Clothing with the company logo design;
Bags with the company logo;
Fun items to complement the workplace;
Sweets;
These were ideas for raising the team and corporate spirit. And what can you give an employee when there is a really good reason or a special day?
Improving employee experience doesn'tneed to be difficult - or expensive!
Learn how
What are unforgettable appreciation gifts for employees?
When you want to show your team members how much you appreciate their efforts, you'll want to choose gifts that are appropriate. Generic business presents are OK, but personalized corporategifts are preferable.
Get to know the team member you want to give a present to and learn what they like. Then, based on their preferences, you may select an appreciation present that they will like. This may be a wine box, a gift card to their favorite merchant, or even personalized company stuff.
Employee presents might be useful at work or at home for your employees. Something to keep their workplace organized, for example, or a technology gadget to boost their efficiency. The goal is to come up with something unique, practical, and appealing to your team. And, of course, that expresses gratitude for all of your efforts.
Here's a list of 5 ideas for employee appreciation presents that you can give.
Basket of Gourmet Foods.
Choose from a wide range of delicious gift baskets based on the preferences and interests of the employee you're gifting it to. Cookies, dried fruits, sweets, chocolate bars, cheeses, non-alcoholic drinks, wine, and other gourmet delights are included in some of the baskets.
Spa Relaxing Gift.
Your staff will be grateful that you purchased a gift of relaxation for them. Bath foam, body sponge, bath bomb, aroma wax candle, scented sea salt for the bath, and mini matches are included in this spa day box set. After a long day at the office, it's the ideal way to spend the evening or weekend.
Box for culinary masterpieces.
Perhaps you work as a restaurant manager or know someone who enjoys cooking at home. The culinary box can contain organic extra virgin olive oil, sauces, garlic rosemary sea salt, Italian blend herbs, mustard, a book of recipes, a set of culinary accessories, professional apron.
Vase with Small Bouquet.
There are many different flowers to choose from, so find out which one they prefer. You can send a simple bouquet or decorate the office with a variety of stunning plants and bright flowers.
Gift card.
Perhaps you're stumped as to what to get your favorite staff as a present. Allow them to choose whatever they want with this employee appreciation gift idea. There are also eCards that employees can take and spend immediately, without going anywhere.
Conclusion
It doesn't matter if you run a big company or a small one; showing your employees that you care is essential. These employee appreciation ideas are just a few of the many options available to you. Employee appreciation should not be limited to one day a year, but rather should be integrated into your company's culture and organizational structure.
Author Bio: Helen Wilson is a professional content writer. Her main spheres of specialization are Productivity and HR. She also studies topics about psychology and health.
It’s Not Just a Buzzword: How to Build a Strategic Company Culture
Do you know the phrase “Culture eats strategy for breakfast”?
If you’re in the HR world, chances are that it’s been quoted to you at least once - and it didn’t come out of nowhere.
Regardless of how many plans you make or how much strategizing you do, your company culture can change everything about your organization. It will set the tone of your business above and beyond any strategic plan you try to implement.
We talked to the VP of Human Resources at Tailor Brands, Yael Sapir-Zehavi, who shared a few tips on how she built a strong company culture at Tailor Brands - and how you can do the same.
Let’s dive in!
Establish Values to Live By
Your company values are the foundation of your culture. Full stop. A clear set of values will help your employees understand what you stand for, and how they fit into that big picture in their day to day.
“This is where the top-down aspects of creating company culture come into play,” said Sapir-Zehavi. “Our values aren’t what we want to be - they’re not a compass - but the way we do things. It was really important for us to have multiple examples so that we could easily share our culture with new hires. With clearly defined values, we have the ability to say, ‘This is how we do things at Tailor Brands, this is our DNA.’”
At Tailor Brands, she went on to say, all of the values are really about making room for the people who work there:
Start with trust (autonomy)
Try, fail, repeat
Make something beautiful
Powered by results
Once you establish your own values, they need to infuse everything you do within your organization from the bottom up - starting with the language that you use.
Implement a Clear Company Language
It may sound a bit obvious, but what differentiates humans from animals is the fact that we can speak with one another - and the language you use will define the reality of your company.
That’s because language is the ability to put symbols on words and to communicate through those symbols. Both you and your team members can use the word “autonomy”, for example, and the fact that you both know what it is allows you to be able to expand on the idea.
“If you have an organizational language that’s easy for you to use, then you’ll be able to implement the organizational culture that you want to promote. For example, while we do have a hierarchical structure [at Tailor Brands], our culture isn’t hierarchical at all. You’ll rarely find someone using the word ‘employees’ - we’re all ‘team members’ here, and everyone is an equal part of the team,” said Yael.
“That’s one of the reasons establishing our values was an important part of building our culture,” she continued. “In meetings, it’s normal to hear things like ‘okay, try, fail, repeat; worse comes to worst, we won’t use it’ or, ‘You know what? Start with trust, go ahead and let’s see how it goes.’ We bring our values into our day-to-day conversation, our everyday language.”
Creating this shared language ultimately helps foster the kind of environment you want to promote within your company.
Walk the Talk
...but actually. Everyone says the same thing, that it’s super important to put your words (or values) into action, but what does that look like in practice?
Yael addressed a few ways to walk the talk in three key areas: Your office design, the structure of your business, and the degree to which you let your team make their own choices.
Let your office reflect your culture
How you build and design your office is a great way to infuse the culture that you want to implement.
“Our CEO has a desk in the open space, right next to our team,” Sapir-Zehavi emphasized. “He doesn’t have a big office with his door closed, and neither does HR, Finance, any of the upper management; all of the management sits within the larger team.” This is another way to reinforce the non-hierarchical culture at Tailor Brands.
And, for companies that are still working over Zoom, office structure is especially important. “We believe that one of the things that help people have conversations via Zoom is the fact that everyone is equal. If you’re not at the office and you’re on a call with six people who are all sitting together in a room, you’re missing the small nuances of conversation. If someone tells a joke, the people in the room laugh, and you didn’t hear it - you’ll feel like an outsider. “
These seemingly small things can create such a big impact on the sense of an employee’s belonging in your company - which translates into how engaged they are. So what are some possible solutions?
“We make sure that if we have big conversations over Zoom, no more than two or three people are in the same room so that people who are working from home don’t feel like outsiders. We’ll never have five people together in a meeting with one person on the outside if we can avoid it.”
Yael went on to say that, as Tailor Brands is expanding and looking for a new office that can accommodate the growing team, it’s important to them to find a solution that supports a hybrid workspace. “We want to keep the open space concept, but we do need to consider a space that includes a lot of little ‘breakout’ rooms that will let people join larger Zoom conversations - without making those who are joining from home feel excluded.”
Create an organizational structure that supports your values
The structural way in which your team works is just as important to building the type of culture you want. For example, if you want employees to understand your KPIs, to know what they’re trying to accomplish, and that what they do has an impact on the company’s overall end goals, you have to have an organizational structure that allows them to do that.
“We work in pods - small autonomous groups that mirror a business unit - on an aspect of the product, with everything you need in order to reach your goal. Pods make it easy to obtain an internal locus of control and create a sense of responsibility in each team member, making everyone feel like they’re essential to the team,” said Yael.
Whether you work in pods or sprints, encourage Summer Fridays or a three-day work week, make sure that the organizational structure you implement reflects your values in some way. This could also include things like:
Establishing clear KPIs for each team member at the beginning of every project
Have regular team meetings in which you review and analyze results, both at the company level and the team level
Quarterly presentations from each Team Lead
Monthly offsites for strategic planning
And, last but not least:
Give your employees freedom of choice
Once you have the foundation of what you believe in as a company, reflect it in any way you can! If making your employees feel seen is a priority for you, don’t make decisions for your team that they can make for themselves.
This doesn’t have to (only) apply to important company decisions; for example, if you offer meal cards, why not let your team decide individually if they want to use Uber-Eats or DoorDash (or whichever meal cards are popular in your area)? Giving your employees the freedom to choose will empower them to make decisions in other areas, make them feel seen by your company, and give them the feeling that they have a seat at the table.
Start Creating the Culture You Believe in
Building a company culture isn’t a lofty goal; it’s a sensible process that’s not just top-down or bottom-up, but an integrative approach.
So, start by defining what your values are and being explicit about them. Don’t just use them as a guide, but as a blueprint for how you do things in your company.
“When you clarify what your values are, it helps people understand the rules of the game,” Sapir-Zehavi emphasized.
Then, make sure those rules are consistent! Use language that helps people internalize these values, build an organizational culture that lets the team express themselves within it, and design your office as a place where you can share these values and evoke them. Follow these steps, and you’ll be able to set the tone for your company that both employees and management will connect to.
Author Bio: This article is written by our marketing team at LIKE.TG. LIKE.TG is a leading provider of HR solutions, including recruiting, onboarding, employee engagement, and intranet software. Our aim is to help your company improve employee engagement, employee productivity, and to save you valuable time!
You can connect with her on LinkedIn or Twitter.