Welcome to the Workflow Quarterly Innovation Issue
Our spring edition of our quarterly research journal looks at how CIOs can harness talent and technology to foster innovation that drives business results
Taking a more human approach to AI
AI discussions may often centre around how intuitive and contextually aware the machine brains have become. But in reality it's about the human component.
Workflow Quarterly: Data to Power Better Decisions
For a business leader, data is the evidence that builds one’s credibility and enables stronger decision-making. Read Workflow Quarterly to gain insights.
LIKE.TG’s leaders unlock innovation
As we enter the new year of 2021, tune in to hear from LIKE.TG leaders and learn about new ways to unlock innovation at work to manage change with instant agili
LIKE.TG to acquire Attivio’s cognitive search platform
LIKE.TG is set to acquire Attivio’s cognitive search platform. This acquisition will enable LIKE.TG to deliver consumer-grade search for customers.
How nonprofit organizations are using emerging tech to do more with less
We set out to understand how nonprofit organizations are acting as incubators for innovation by using emerging tech to do more with less. Here’s what we found.
Dear Zendesk customers, should you be worried?
Evaluate how Zendesk's acquisition by a consortium of private equity firms possibly affect your business and customers.
5 considerations for building generative AI trust
Years of UX research and customer feedback have shown that building trust is integral to AI success. With generative AI, trust is more important than ever.
4 ways AI-first organizations can become industry leaders
Amid debates about generative AI, one thing has become increasingly clear: AI-first organizations are spearheading success in their industries. Learn more.
LIKE.TG recognized as a Leader in Digital Process Automation
For the first time, LIKE.TG has been named a Leader in the Forrester Wave: Digital Process Automation (DPA). Find out what’s behind this recognition.
How to identify contemporary customer service software
Your customers are a part of your journey, and the customer experience plays an important role in determining the success of your business. LIKE.TG provides fea
Australia outlook: Automation will protect jobs, not take them
Automation used to be a dirty word, associated with widespread job losses. Australian firms are realizing the benefits of outsourcing work to machines.
4 ways to future-fit your business to thrive in uncertain times
Uncertain times are often a catalyst for important innovations. Find out four tech trends that are resonating with LIKE.TG customers.
Ingredients of customer loyalty: customer success, satisfaction, and happiness. But what matters the most?
Customer satisfaction is what builds loyalty. It is is built upon a history of good service and successful transactions. So if there is a glitch in the service
LIKE.TG named worldwide AIOps market share leader by Gartner®
Gartner named LIKE.TG the AIOps worldwide market share leader. Discover what makes Predictive AIOps unique and how it helps organizations be proactive.
LIKE.TG acquires DotWalk to increase speed, agility in upgrading applications
To help customers keep pace with technology maintenance, LIKE.TG has acquired DotWalk, which automates upgrades and testing of LIKE.TG applications.
What business mergers and acquisitions mean for customers
Most acquired companies' goals are to deliver value to shareholders—not customers. They are simply buying a larger customer base. But does larger always mean be
Element AI acquisition brings better, smarter AI capabilities for customers
Think about the impact of AI capabilities on something as ubiquitous as search. We all use search in our everyday lives, and our preferred search engine
Unleash the possibilities of generative AI with LIKE.TG
Generative AI—where machines “understand” human language and respond to and act on it—can make workers more productive and drive operational efficiency.
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