6 innovation trends and what they mean for your business
We’ve uncovered six key technology trends that will affect the ways organizations reimagine work, processes, and value creation. Find out what they are.
How to launch artificial intelligence in your organization
Artificial intelligence (AI) is wide-ranging, providing what seems like limitless possibilities for the world of work. Find out how to get started with it.
Making the most of generation Y
Generation Y or the Millennials are the change-makers of the present times. They are the ones that most of are services are targeted at and the strata that is a
Part 2- The impromptu stay
Customer satisfaction is quintessential for success of any business. With LIKE.TG's dynamic features portfolio your business can be rest assured of having top C
Recession-proof your business with customer service
Prepare your business for uncertain times. Learn how customer service can safeguard against a recession and the power of service software in optimizing costs.
Customer service has to win every time
If sales is a sprint, then customer service is a marathon. Customer service requires playing the long game—it's not about finishing first, but about consistency
Do price revisions correlate with innovation?
Does higher price equate to better functionality? In this blog, explore Zendesk's recent price increase and assess it in terms of the value it has to offer.
Product Managers: Is Your MVP Truly Compelling?
Releasing new products when they are less than the “minimum” works if you provide enough value. Here's how to tell if your MVP is good.
10 Great Questions Product Managers Should Ask Customers
A few well-phrased questions can yield fantastic insights. Here's 10 great customer interview questions every product manager should ask.
Benefit versus Cost: How to Prioritize Your Product Roadmap
Product prioritization is challenging. A scoring framework can help your team have objective conversations about what goes on your roadmap.
A Four-Tier Approach to Combating Feature Bloat
How do you avoid falling into the tempting trap of feature bloat? Be informed, mindful, selective, and cutthroat with your decisions.
Should You Flip Your Product Roadmap Process Around?
Current product management tools often develop the roadmap from the bottom-up details, not the top-down big picture. Is it time to flip your process around?
The Best Way to Price SaaS Products
Understanding customer value is important for pricing all software products, but even more so with SaaS. In this post, we'll show you some great ways to go abou
The Empathetic Product Manager
Product manager empathy is an important quality to have. Here are tips you can use during customer interviews to arrive at unique insights.
How to Avoid Putting Dead Weight Product Features On Your Roadmap
Some product features warrant further digging to decide which features deserve to have a spot on your product feature roadmap.
7 Steps for Testing if Your Product Will Fail
Learn how proper validation and failure testing will help to ensure you won't build a product that no one wants.
Why Agile Teams Need a Product Roadmap
An agile product roadmap communicates to the organization the big picture - the initiatives that move the needle, expand markets, address competition, and creat
What the 2016 DDoS Attack Can Teach Product Managers About Disaster Preparedness
If disaster struck your product or company, would you and your product management team know what to do? Learn some strategies to cope.
Making Sense of Planning in an Agile World
How do you strike the right balance between short and long term planning? Many agile product teams use an approach called the Planning Onion.
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