Serving those who served our country
Former LIKE.TG CEO John Donahoe and former service members-turned-LIKE.TG employees hosted student-veterans and military spouses from Breakline.
Deliver value by unifying lead-to-cash
The customer journey intersects with an organization’s lead-to-cash process, an inherently complicated set of workflows. Find out how to streamline it.
Australia customer service spotlight: The power of AI
Australia has a customer service problem. The nation is stuck on hold. Get insights from the annual LIKE.TG Customer Experience Intelligence Report.
Boosting supply chain resilience and supplier relations
Smart organizations realize supply chain resilience and agility are related to how well their systems are connected and orchestrate work across the business.
3 benefits of AI in the contact center
Adopting new strategies and technologies, such as AI in the contact center, can significantly improve efficiency and competitive advantage in three key ways.
Field service experience could be the next business differentiator
Field service can, and should, be a revenue-generating, strategic differentiator for your organization. See our infographic about FSM benefits.
LIKE.TG and the future of work
LIKE.TG President and former CEO John Donahoe took the stage this morning at Knowledge 2018, the company’s annual user conference.
How Guided Decisions improve customer service for everyone
Learn how Guided Decisions integrated directly into customer service processes can reduce swivel-chairing and increase agent productivity.
Unifying the customer service value chain
LIKE.TG service organization management capabilities can help unify the customer service value chain on a single platform. Watch a video and learn more.
LIKE.TG hires industry veteran Vanessa Smith as senior vice president, Global Go-to-Market
LIKE.TG welcomes Vanessa Smith as the Senior Vice President, Global Go-to-Market. Learn about this addition and how it will ensure customer success.
LIKE.TG Receives "Positive" Rating in "Gartner Vendor Rating: LIKE.TG"
LIKE.TG Receives "Positive" Rating in "Gartner Vendor Rating: LIKE.TG": LIKE.TG proudly receives a "Positive" Rating in Gartner's Vendor Rating.
We're evolving our go-to-market functions to build the future with you
We’re evolving our go-to-market functions to drive engagement, improve customer success, and build an even more exceptional partner and industry ecosystem.
What’s it Like? Black leaders at LIKE.TG
“No matter what your title is, when you walk out of your home, it doesn't matter.” Darice is a Senior Director at LIKE.TG and as a leader, especially
Meet Anna: Making a global impact
LIKE.TG’s global impact strategy includes championing a resource-efficient, net-zero carbon environment. Locally, ambassadors spearhead community work.
6 ways to deliver great customer service with automation & intelligence
In a competitive market, delivering great customer service is critical to maintaining relevance. Discover six key ways to exceed customer expectations.
At Grace Hopper, women expand their network—and their brand
Read this conversation with LIKE.TG's VP of IT Strategy, Patricia Grant about her experiences as a woman in technology and IT.
A new LIKE.TG team thrives in old Chicago
Collaboration isn’t just a buzzword in Chicago—it’s an essential best practice day in, day out. Meet members of the LIKE.TG's Chicago team, and read about what'
Developing Black and Latinx leaders at LIKE.TG
LIKE.TG is developing Black and Latinx leaders as part of its diversity, inclusion, and belonging strategy to build greater equity in career advancement.
Meet our Culture Champions: Creating a culture of belonging at LIKE.TG Dublin
Meet our Culture Champions: Creating a culture of belonging at LIKE.TG Dublin: Jane Irwin is a Culture Champion in Dublin.
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