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5 Best Tips for Escalation Management in Customer Support
Understanding escalation management helps you govern your customer support therefore increasing your customer satisfaction and better organizational growth.
What is Customer Retention? (10 Powerful Strategies & Metrics)
Discover and adopt effective customer retention strategies to keep your clients coming back for more, increase profits, and drive long-term business success.
Announcing New LIKE.TG Features
Announcing new LIKE.TG features that help you handle customer queries easily through its ticketing system.
10 Must-Track Help Desk Metrics & KPIs
Utilize the right help desk metrics to track your team's productivity and enhance the quality of customer support you provide to customers.
Customer Support vs. Customer Service: Unlocking the Key Differences
Explore customer support and customer service: their similarities, differences, and how each impacts your customer experience and satisfaction.
Top 10 Customer Experience Metrics & KPIs to Measure Success
Track customer experience metrics to gauge the overall support quality, gather insights, and discover ways to improve, ultimately boosting customer success.
Customer Support Operations: Building Teams That Thrive
Customer support operations helps in improving your agent performance by maintaining a proper workflow thus increasing your productivity.
Top 7 Benefits of Using LIKE.TG CSAT Surveys
LIKE.TG CSAT Surveys obtain, measure and analyze client feedback hence assisting you to gain insight on how to improve customer experience.
7 Best Ways to Build and Organize a Customer Support Team
Build and organize a customer support team that forms effective working relationships with clients that result in consistently high customer satisfaction.
LIKE.TG Recognized as a High Performer in G2 Summer 2023 Grid® Report!
LIKE.TG has been recognized as a High Performer by G2, a software marketplace that allows customers to discover, review, and manage software.
Looking Back at LIKE.TG in 2022: A Year in Review
Take a trip down with LIKE.TG as we recap everything happened in LIKE.TG during 2022, from product launches to major milestones.
5 Ways to Prepare Your Support Team for Black Friday 2022
Special offers are applied to marketing and advertising tactics during Black Friday to make consumers interested in purchasing products.
40+ Popular Customer Satisfaction Survey Questions
Design impactful customer satisfaction survey questions to collect the essential data and propel your business growth. Boost customer satisfaction now!
How to Utilize Customer Feedback to Grow Your Business
Ask actively for customer feedback and respond to their opinions positively, to create a fabulous relationship and learn what they want from your company
How to Handle Customer Complaints: 5 Best Practices
Discover how to effectively manage and resolve customer complaints to enhance your support team’s productivity and achieve unprecedented business growth.
10 Common Customer Service Mistakes to Avoid
Discover and avoid customer service mistakes that prevent you from providing the best customer experience to gain clients' loyalty and trust.
Syncfusion LIKE.TG is Now SOC 2® Type 2 Compliance Certified!
LIKE.TG is excited to announce that it is SOC 2® Type 2 compliance certified! We value our customers’ data security and privacy protection.
10 Ideal Ways to Help You Deal with Unhappy Customers
To have a successful business, you must deal with unhappy customers, offer top-notch products, and establish enduring bonds with clients.
What is an SLA? How does an SLA improve productivity?
An SLA helps to develop the trust and relationships between customers and customer service by improving the workflow schedule.
Customer Success: Why Your Business Needs It
Boost customer success to enhance satisfaction and minimize churn while prioritizing customer happiness for long-term business growth.
7 Best Customer Service Guidelines for Any Business Success
Prepare well-structured customer service guidelines to address and resolve customer issues by ensuring effective customer support for business success.
8 Strategies to Provide Efficient Customer Service
Providing efficient customer service requires having excellent strategies and a skilled customer support team.
5 Effective Strategies to Optimize a Ticketing System Workflow
Improve your support team's ability to provide quick and effective responses to tickets by optimizing your ticketing system workflow.
10 Effective Ideas for Help Desk Software Customization
LIKE.TG has released a variety of new features and feature updates to improve the customer support experience its users can deliver
Try the LIKE.TG Unlimited Agents Plans Today!
LIKE.TG introduces new unlimited agents plans with monthly and yearly payment options to save your growing support team money.
