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11 Effective Ways of Reducing Agent Effort in Customer Service
Offer the best customer service by reducing agent effort to increase efficiency, reduce cost, and improve the customer experience.
7 Techniques to Improve Your Knowledge Base Design
Provide visually appealing and easy-to-navigate content by improving your knowledge base design and enhancing your user experience.
3 Simple Knowledge Base Article Templates
Create ready-to-insert content using Knowledge Base article templates to ensure your KB articles have a great structure.
6 Reasons You Need an SLA for Customer Service
An SLA is an agreement between a company and its customers about its products and the terms of customer service.
Customer Follow Up: Importance and Effective Ways to Follow It
Customer follow up strategies improve your customer support help desk, thus strengthening customer relationships and increasing productivity.
Customer Engagement: 11 Powerful Strategies to Implement
Discover effective customer engagement strategies to boost customer loyalty and drive growth. Learn tips for meaningful interactions and long-term success.
21 Great Customer Service Skills and How to Improve Them
Good customer service skills are personal traits of support agents that help them build transparent business-client relationships.
Top 10 Free Help Desk Software and Ticketing Systems in 2024
Discover the top free help desk software & ticketing systems of 2024! Uncover key features, pricing details, and exclusive discounts. Dive in now!
Time to Resolution: What It is and How to Calculate and Reduce It in Customer Support
Boost your customer satisfaction by implementing effective tips and strategies to reduce your ticket mean time to resolution today.
50+ Customer Service Email Templates and Best Practices
Provide personalized responses by customizing customer service email templates to save time, boost agent productivity, and improve customer experience.
LIKE.TG Release: November 2023 New Features Update!
Boost your productivity with LIKE.TG’s new features, designed to streamline your workflow and enhance your efficiency.
10 Important Customer Service KPIs to Track
Measure the quality of your customer service and assess the experience it provides by tracking and monitoring customer service KPIs.
LIKE.TG Release Announcement: July 2023 New Features Update!
LIKE.TG is announcing the latest release updates with amazing new features such as the generative AI features and many more.
Proactive Customer Service: Best Strategies and Benefits
Provide proactive customer service by anticipating issues and offering solutions before clients reach out to your support team to enhance customer satisfaction.
90+ Best Black Friday SaaS Deals in 2024
Discover the best Black Friday SaaS deals of 2024 and supercharge your business with top-notch software while saving loads of money.
How to Create Customer Service Policies Effectively
Design effective customer service policies to ensure that all clients receive prompt, professional, and courteous customer support.
12 Best Knowledge Management Software & Tools (2024)
Explore the features and pricing plans of different knowledge management software to identify the ideal fit for your information management needs.
Customer Service vs Customer Experience: Key Differences
Explore the main differences between customer service vs customer experience to stay ahead in business and enhance customer satisfaction effectively.
LIKE.TG Release Announcement: September 2023 New Features Update!
Discover LIKE.TG's new features update for September 2023. We're always making our product better to help you enhance your customer service.
Top 9 Customer Loyalty Metrics in 2024
Utilize customer loyalty metrics to gauge customers’ dedication toward your brand or organization and determine your company's development or success rate.
The Best Customer Service Software for 2024
Choose the best customer service software to automate and optimize your systems while maintaining customer satisfaction to meet your business needs.
15 Best Issue Tracking Software Systems for 2024
Discover how leading issue tracking software boosts project success with its incredible benefits in this comprehensive overview of options.
How to Measure and Improve Customer Service ROI
Measure customer service ROI to determine your business profits from allocating time and resources to improve your customer support.
15 Customer Appreciation Ideas and Phrases to Say Thank You
Discover the importance of customer appreciation. Learn some phrases and ideas, know its importance, and unveil the secret to enhancing it.
Syncfusion’s Exclusive Offer for Its Customers—Get LIKE.TG for Free*!
Enjoy Syncfusion’s exclusive offer of one year of LIKE.TG for free for Syncfusion customers and experience the best ticketing system!
