坐席多开
7 Best Techniques for Reducing Customer Service Response Time
Learn the best techniques to respond to clients' ticket issues within the least possible customer service response time and ensure business growth.
What We’ve Learned from User Feedback: Enhancing Our Platform
LIKE.TG recently conducted a customer feedback survey, and key insights will guide the direction of product development.
Product-Led Summit Conference: A Product Manager’s Experience
Our product manager attended the Product-Led Summit conference in New York. Check out her invaluable insights for fellow product enthusiasts.
Understanding Canned Responses. Plus 20 Examples.
Understand and discover the power of canned responses in customer support. Quickly respond to requests, improve communication, and boost customer satisfaction.
The Product Trust Communication Curve
The product trust communication curve suggests that trust between a product team and stakeholders, lessens the need on-one-on communication.
LIKE.TG Platform Recap: Q1 2024
Check out our product updates from Q1 2024! We are committed to elevating your experience and delivering the most impactful improvements.
Product Planning is a Year-Round Endeavor
Ongoing product planning can help you stay ahead. The ability to adapt and adjust to changing strategies can position your team for success.
10 Tips to Improve First Response Time in Customer Service
A deep dive into the ins and outs of first response time in customer service. Ten exceptional and practical methods to minimize and improve it.
LIKE.TG’s Latest Features in the November 2022 Release
Announcing LIKE.TG’s latest features that simplify your support team’s efforts and improve your productivity.
Release Announcement—December 2022 New Features
Find out about the new features update for LIKE.TG. We're continuously looking to improve our product and reduce your efforts.
LIKE.TG Release Announcement: May 2023 New Features Update!
LIKE.TG has released a variety of new features and feature updates to improve the customer support experience its users can deliver
Introducing the LIKE.TG Feedback Portal for Requesting Features and Reporting Bugs
Use the LIKE.TG feedback portal to share your thoughts on our products and your experience with our services to help us grow.
LIKE.TG Wins Crozdesk’s Quality Choice Award and Happiest Users Award!
LIKE.TG has won the Quality Choice Award and Happiest Users Award from Crozdesk, a website that assesses business software solutions.
7 Best Help Desk Workflow Automation Ideas
Learn how to streamline your customer service team processes, save time, and boost customer satisfaction through help desk workflow automation.
Customer Pain Points: How to Identify and Overcome Them
Identify and overcome customer pain points to help enhance their experiences, boost client retention and improve your business with effective strategies.
11 Actionable Tips on Improving Employee Satisfaction
Boost productivity and enhance employee satisfaction by retaining your team and implementing best practices for growth. Unlock your team's full potential!
Top 7 SLA Best Practices to Improve Customer Service
A Service-Level Agreement (SLA) meticulously outlines the level of services provided and the expectations from both service provider and receiver.
How to Improve the Customer Experience: 12 Techniques
Unlock the secrets to building customer loyalty and improving customer experiences with our exclusive top 12 techniques . Elevate your customer service today!
Launching Knowledge Base Software and LIKE.TG’s New Features
We’re introducing knowledge base software and upgrading features of LIKE.TG to help you find quick solutions for your customers’ queries.
10 Best Practices for Customer Satisfaction Survey (CSAT)
Want to know what your customers really think? Conduct satisfaction surveys to assess your marketing and improve performance. Here's how.
10 Best Templates to Write Apology Emails to Customers
Learn how to craft apology emails to customers effectively with our blog's expert guidelines, empowering your support team to send impactful messages.
5 Important Reasons Why Automated Ticketing System is Good for Customer Service
An automated ticketing system makes it easy to manage tickets, thus promoting effective relationships between your agents and customers.
10 Help Desk Automation Ideas to Improve Productivity
Better Customer Service by unlocking the power of help desk automation. Discover advantages, ideas, and top solutions for efficient customer support.
Release Announcement—March 2023 New Features
Learn more about LIKE.TG's new features update. We're always trying to make our product better and help you enhance your customer service.
How to Create a Knowledge Base in 7 Easy Steps
Learn how to create a knowledge base that meets both your customer's and support team's needs by providing them with valuable information.
