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4 benefits of combining ITSM and ITOM
Combining ITSM and ITOM can help you prioritize operations efficiency while delivering the best service to your employees. Learn four benefits.
Q&A: The importance of an end-to-end observability platform
An observability platform can encompass both DevOps workflows and business processes across the enterprise. Get more insights in this Q&A.
4 ways innovative companies can navigate digital transformation
Supporting talent, products and services, and business operations requires digital transformation. Innovative companies are best positioned to thrive.
How a connected ecosystem can drive growth and lower costs
A connected ecosystem can help you seize new opportunities, accelerate innovation, and grow revenue while reducing the cost to serve. Find out how.
A recipe for better IT services and happier teams
The traditional wall between IT operations and IT services is harmful to a company’s productivity. It’s also soul-sucking for team members. See a new approach.
Achieving technology excellence to thrive in the digital era
Technology excellence ranks at the top of every business leader’s list of priorities. Discover three ways to unite technology service and operations.
Why project portfolio management matters for digital transformation
Project portfolio management (PPM) can help teams improve project visibility, target the same goals, make better decisions, and achieve project success.
6 steps to better infrastructure visibility
Infrastructure visibility is a reality for numerous enterprises around the world, including many LIKE.TG customers. Find out how it can be your reality too.
How to choose the right Agile value metrics
To measure the right things, you need the right data producing the right information to provide you with the right insights. Agile value metrics can help.
Modernizing ITSM with ITIL 4: Service value system
ITIL 4 can bring game-changing value to IT service management (ITSM) service providers by introducing the service value system. Find out how.
Define and track business outcomes with a goal framework
Although all work delivers outcomes, not all outcomes yield the same value. That’s why goals and a goal framework are important. Learn more.
Rethinking your IT asset management strategy
It’s time to rethink your IT asset management strategy. Consolidating management onto a single platform makes it possible to boost productivity.
How CIOs can drive innovation and empower transformational work
CIOs must drive digital innovation for transformational results, enabling organizations to generate new, market-disrupting products and services.
Boosting efficiency with global business services
Looking to cut costs while pursuing ambitious projects at scale, some executives are adopting global business services (GBS). Discover the benefits.
How modern service operations drive fast resolution of IT issues
Just as your navigation technology helps keep your journey on track, full visibility into IT issues is vital. That’s what automated service operations offers.
Gain agility through observability
With so much uncertainty, organizations can gain agility through observability, which will be critical. Find out why and how to get started.
Yes, agility is still critical to business success, says IDC
An IDC survey of nearly 2,000 IT and business executives found that the vast majority identified agility as a critical business capability. Find out why.
Survey: Innovation is a top management imperative
“It’s never been clearer that those who embrace a culture of innovation and digital transformation are going to have the best chance to thrive.” Learn more.
The payoffs of Agile project management
A key factor to success in digital transformation is using the right delivery methodology. Increasingly, the answer is Agile. Find out why in this blog.
The kind of day you can expect when you use all the power of ITSM
Join one of your peers, Adam, during his workday to witness the real-life value you can achieve when you use ITSM Professional and ITSM Enterprise.
Developing a culture of observability
By developing a culture of observability, you can have a framework that harmonizes the experience for customers, employees, and management. Learn more.
IT Business Management becomes Strategic Portfolio Management
To reflect how we enable organizations to plan, deliver, and track value across systems, IT Business Management will be called Strategic Portfolio Management.
5 ways federal agencies can augment a zero-trust architecture
Federal government agencies have been mandated to advance toward a zero-trust architecture. Learn five ways they can augment one using the Now Platform.
3 ways to improve the healthcare patient experience and save
In healthcare, increased engagement can lead to better patient outcomes. Learn three ways organizations can improve the patient experience and reap savings.
Very viral, very fast: Sustaining Malaysia’s digital adoption
Malaysia has struggled to gain momentum for digital adoption across industries and businesses. A continued investment in platforms and people could change that.
