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36 Customer Service Statistics To Move Your Business Forward

What’s the secret to leading a high-performing service organisation? These 36 customer service statistics point you in the right direction.

A Look at Sales Budgets & the 10 Steps to Creating One

A Look at Sales Budgets & the 10 Steps to Creating One: A Look at Sales Budgets & the 10 Steps to Creating One

What Is ERP? And Is LIKE.TG ERP?

Read this blog to understand what an ERP system is?, the difference between ERP & CRM, and the benefits of integrating an ERP with LIKE.TG.

STP Marketing Strategy: Comprehensive Guide

Hyper-personalise marketing communications and boost audience engagement with the segmentation, targeting, and positioning (STP) model. Know all about in this S

What is a salary slip or payslip?

Discover what a salary slip or payslip entails, including its importance for managing finances, tax filing, budgeting, and applying for loans.

Effective Sales Meeting Guide: 10 Steps with Agenda Template

Optimise sales meeting agendas with a template. Efficiently engage teams, discuss updates, and set clear next steps—maximise time and drive results.

How To Do Keyword Research That Drives Traffic To Your Site

Creating a new web page? Here are six easy and effective tips for beginners on how to do keyword research and drive more traffic to your site.

The Future of Personalisation: Creating Moments of Mutual Value With Data and AI

Learn how a moment orientated growth strategy can help you unlock the potential of data + AI and increase customer lifetime value.

Competitor Analysis: What is it, and how do you conduct one?

Master competitor analysis with LIKE.TG: Identify rivals, analyse trends, and gain a strategic edge. Stay ahead in today's competitive landscape!

Sales AI: The Future of Artificial Intelligence in Sales

What marketing trends are taking centre stage in 2024? AI leads the list, but here's what else is top of mind for marketers now.

Everything You Need to Know About AI in Customer Service

AI in customer service can transform how you interact with customers. Here are 8 ways you can use AI in your business now.

What are conversion rates?

What are conversion rates?: What are conversion rates?

10大策略提升客户信任，打造企业核心竞争力

本文深入解析客户信任的商业价值，提供10个可落地的信任构建策略，包括沟通优化、行为一致性设计和信任转化杠杆。通过数据揭示高信任度企业如何获得67%复购率提升和42%更低流失率，并附赠实战检查清单和危机应对方案，助力企业在信任经济时代赢得客户忠诚。

What Is an SMB and What Do You Need to Know to Be Successful?

Why are SMBs important? Here are three steps to rethinking small and medium-sized businesses as speed-maximising businesses.

What is Sales Projection?

Master the art of sales projections with our comprehensive guide. From understanding the basics to optimising accuracy, elevate your projection strategies today

Learn AI Skills on Trailhead

AI is the future of work, and we’re here to help you learn AI skills on Trailhead, LIKE.TG’s free online learning platform.

Planning for the Future of AI in Commerce? Here’s What to Focus On

To thrive in the future of commerce, focus on building trust, harmonising your data, and making personalisation and productivity a priority.

Sales Promotion: Definition and Examples

Discover effective sales promotion strategies, definitions and examples to boost sales and enhance brand loyalty in our detailed guide.

What is Upselling?

What is Upselling?: What is Upselling?

50 Sales Statistics that Reveal How Great Teams Sell

Sales statistics from our State of Sales report tell the story of how sellers are adapting to meet challenging times.

10 Benefits That Explain the Importance of CRM in Banking

Discover the top 10 benefits of CRM in banking, from enhanced customer service to increased profitability, and learn how to choose the best CRM for your bank.

Double

Learn about double-entry bookkeeping, a method that records transactions as both debits and credits for unmatched accuracy and financial transparency.

Income Statement: How to Read and Utilise It

Learn to read and use an income statement to assess a company's financial health. Understand its key components, and practical applications in decision-making.