客服坐席
What Should Be First on Your Company’s AI Agenda?
The best way to make sure your AI implementation is strategic and effective is to have clear business goals, and to ask the right questions.
5 Customer Service Trends You Need to Watch
Learn about the latest customer service trends, including the industrywide shift from cost-cutting to revenue generation.
Sales Analysis: The Complete Guide
Discover how sales analysis can enhance business success by providing insights into performance, customer behaviour, & market trends in our comprehensive guide.
CRM Database: What is it and how to utilise it
Learn how to unlock business potential with a CRM Database. Streamline operations, boost sales, and enhance customer relationships.
What is an AI Copilot?
AI copilots are popping up in digital experiences everywhere. Learn how they differ from traditional chatbots and why they're important.
What is Demand forecasting?
What is Demand forecasting?: What is Demand forecasting?
Prospect vs Lead vs. Sales Opportunity: The Differences
Understand prospect vs lead and how to manage them and opportunities to optimise your sales strategies, prioritise resources, and close deals effectively.
The 2024 Connectivity Benchmark Report: Key Trends Shaping APAC’s Digital Landscape
Discover key trends in APAC’s digital landscape for 2024, including AI, workflow automation, and the state of digital transformation.
3 Ways to Take Your Self-Service Customer Service From ‘Meh’ to Marvelous — Quickly
Learn what is self-service customer service and how it lets your customers find answers on their own time, without the help of an agent
How Accenture is driving customer and employee success in the Philippines
How Accenture is driving customer and employee success in the Philippines: How Accenture is driving customer and employee success in the Philippines
Sales Prospecting: How to Find the Right-Fit Customers You’re Looking For
A complete guide to sales prospecting with expert tips and techniques for fueling your pipeline with top-quality leads.
Demand Forecasting: A Complete Guide
Discover strategies to optimise your sales budget through effective demand forecasting. Learn techniques to align resources, and drive growth efficiently.
Marketing Trends: 3 Things to Know for 2024
What marketing trends are taking centre stage in 2024? AI leads the list, but here's what else is top of mind for marketers now.
JIT Inventory Defined: A 2024 Guide to Just-in-Time Inventory
Discover Just-in-Time (JIT) inventory management, its benefits, methodology, and challenges. Learn how JIT reduces waste and boosts production efficiency.
Insurance Companies in Southeast Asia are Unlocking New Opportunities with AI
Insurance companies are using technology to overcome front to back office challenges across all lines of business.
5 Tips to Maximise Your Small Business SEO
Small business SEO, or search engine optimisation, helps you to stay competitive and brings more traffic and prospects to your website.
Demand Elasticity vs. Inelasticity: What’s the Difference?
Explore our guide on how demand elasticity vs. inelasticity impacts business pricing strategies & revenue optimisation, with practical insights from LIKE.TG.
What Is Sales? Meaning, Types, and How to Succeed
Why are SMBs important? Here are three steps to rethinking small and medium-sized businesses as speed-maximising businesses.
The Most Crucial Small Business Departments You Need To Succeed
Creating an organisational structure is critical for SME success. Here’s how to get the most out of your small business departments.
Turn Your Biggest Fans Into Sales Machines: A Guide to Referral Marketing
With this complete guide to referral marketing, you can start empowering your fans to become sellers and brand advocates.
AI in Banking: How to Reduce Costs and Improve Service
See how automation and AI are helping banks reduce costs and improve experiences across data, sales, marketing, and service.
What Is Sales Reporting? Steps and Tips for Success
Discover what sales reporting is and why it's important, and follow LIKE.TG’s 10 steps to reporting success.
3 Ways to Learn About Data, AI, and Automation
Learn to personalise every customer interaction with Data Cloud, Einstein 1, and the #1 CRM in these Trailblazer Quests.
Sundry Debtors in Accounting
Learn about sundry debtors in accounting, their importance, and how effective management ensures business financial health and customer satisfaction.
Continue Your AI and CRM Journey After World Tour Essentials Singapore
Take the next step on your digital transformation journey and prepare for the future of AI with these generative AI and CRM resources.
