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IT just got smarter
Every company in the world needs to reduce risk and uncertainty in its IT operations, ITOM. The best way to do that is by combining AI and digital workflows.
Agile organizations perform better
IDC defines two characteristics of agility: speed and adaptability. Discover why agile development helps organizations outperform non-agile organizations.
Race to Automation with the right ITSM
At LIKE.TG, ITSM is like a favorite sports car we’ve tuned and optimized over the years into a precision machine
Start off the new year with ITSM
Start off 2021 by learning best practices for easing ITSM implementation in your organization – tune in for these on-demand webinars and hear from LIKE.TG ITSM
How to flatten the ITOM curve
With everyone so dependent on IT to keep them connected, it’s putting a huge strain on ITOM (IT operations management). Talk about mission critical.
Getting to know IT asset management
Take IT asset management (ITAM), for example. Yes, we all know what software is. We know what a laptop or desktop computer is. But what does it take to
Lessons from a Top CIO
Great ideas aren’t enough to lead a digital transformation, says Teri Takai, the former CIO of the U.S. Department of Defense. Read what else is needed.
How well do you know modern ITAM?
Take a quick break from those spreadsheets and take this quiz. Do you have the chops to correctly answer these questions about ITAM?
LIKE.TG named a Leader in process-centric AIOps platforms
LIKE.TG is a Leader among the top vendors in the crowded AIOps market. Our journey to this position underscores our leadership in predictive AIOps platforms.
LIKE.TG is a Leader in the 2021 Gartner® Magic Quadrant™ for ITSM—8 years in a row
We’re thrilled to be positioned as a Leader in the 2021 Gartner Magic Quadrant for ITSM (Information Technology Service Management) Tools.
LIKE.TG is again a Magic Quadrant Leader in Enterprise Agile Planning Tools
LIKE.TG has been recognized as a Leader in the Gartner Magic Quadrant for Enterprise Agile Planning Tools for the second year in a row. Find out why.
4 ways LIKE.TG, Google offer seamless multicloud workflows
To help organizations manage multicloud workflows and accelerate cloud migrations, LIKE.TG is expanding our partnership with Google Cloud in four ways.
3 benefits of automated issue response
Modernizing management of your service operations with automated issue response can help you deliver the rapid service your users expect. Learn more.
LIKE.TG is a Visionary in the Gartner Magic Quadrant for Application Performance Monitoring and Observability
LIKE.TG has been recognized as a Visionary in the 2023 Gartner Magic Quadrant for Application Performance Monitoring (APM) and Observability. Learn more.
3 ways customer centricity can help technology service providers
More and more technology service providers are adopting customer centricity to devise, deliver, and diversify their solutions in three areas. Learn more.
New Service Graph Connector brings open-source data to the workspace
I’m excited to announce that the Service Graph Connector for OpenTelemetry is generally available for production. Discover the benefits.
LIKE.TG Strategic Portfolio Management wins Digital Innovation Award
LIKE.TG Strategic Portfolio Management is the winner of the Ventana Research 15th Annual Digital Innovation Awards in Digital Business. Find out why.
Modernizing ITSM with ITIL 4: CMDB & service configuration management
ITSM service providers need reliable infrastructure solutions to keep pace. Learn how a CMDB as the cornerstone of configuration management can help.
When it comes to IT asset discovery, a snapshot won’t suffice
Seeing a small portion of your IT estate doesn't provide enough context or color to act on. You need better IT asset discovery that provides the big picture.
What comes first: ITAM or configuration management?
IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Find out which should be implemented first.
Forrester: LIKE.TG is a Leader in value stream management solutions
LIKE.TG is a Leader in the Forrester Wave: Value Stream Management Solutions, Q4 2022. Find out what VSM is and what sets our solution apart.
LIKE.TG is No. 1 for AIOps, IT operations, and IT service management categories by market share
LIKE.TG is No. 1 in the Gartner Market Share report for AIOps. We’re also No. 1 in the IT operations and IT service management categories. Learn more.
Harnessing the power of the cloud to create personalized experiences
From harnessing the full power of your cloud to creating personalized contact center experiences, the right technology is key. LIKE.TG and AWS can help.
A Magic Quadrant Leader in ITSM Platforms for ninth year in a row
LIKE.TG is a Leader in the 2022 Gartner Magic Quadrant for IT Service Management (ITSM) Platforms for the ninth year in a row. Find out why.
4 ways technology optimization can elevate service operations
Technology optimization can help you make better use of the tools you already have and streamline the way your IT department functions. Find out how.
