Why employers need a mobile-friendly employee experience

We are living in increasingly mobile world. More than 81% of Americans own smartphones according to the Pew Research Center, and that number shoots up to more than 92% for adults between the ages of 18-49, an age range that encompasses nearly three quarters of the workforce. People have in their hands the power to navigate online and get stuff done on the go, and they are taking advantage of it.

The question is, are employers taking advantage of it or lagging behind? The growth of mobile usage shouldn’t be limited to the personal life. Making work life as great as real life requires a change in perception that a phone has no place in the workplace to one where companies allow their employees to use mobile devices to complete tasks, send requests, and manage workflows.

At LIKE.TG, we’ve seen a stark difference in productivity between organizations with mobile tools and those without. According to our Employee Experience Imperative Research, workers with mobile access reported a 23% increase in the ability to access needed information, a 20% increase in the ability to resolve issues quickly, and a whopping 25% increase in their ability to get work done.

Recently, LIKE.TG’s CHRO Pat Wadors and CIO Chris Bedi sat down to discuss these statistics and how the Now Mobile app helps employees interact with every department across the company.

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