LIKE.TG launches 3 innovations to help improve customer efficiency
LIKE.TG 成立于2020年，总部位于马来西亚，是首家汇集全球互联网产品，提供一站式软件产品解决方案的综合性品牌。唯一官方网站：www.like.tg
At LIKE.TG, we’re continually innovating to help make work better for everyone. I’m excited to announce the launch of three new Now Platform® solutions to help enterprises advance their digital transformation efforts.
These solutions include new features to unlock productivity, low-code governance, and innovation for the new world of work.
Smarter experiences
Traditionally, when an IT issue occurs, end users flood the help desk with tickets, and agents reach out to operations co-workers to pinpoint the cause of the problem.
The new Service Operations Workspace streamlines that process by providing a single place for collaborative work management. IT services and IT operations teams will gain shared visibility into issues, customers, agents, and operations. By collaborating, teams can solve issues fast. Customers can benefit from:
- Reduced downtime
- Improved experience
- Increased efficiency
Scalable innovation
“By 2024, 80% of technology products and services will be built by those who are not technology professionals,” according to Gartner®. Citizen developers will help customize and extend out-of-the-box solutions, as well as create new low-code apps. But organizations need structure and governance to help prevent silos, risk, and compliance issues.
App Engine Management Center enables governance end to end. The turnkey solution helps platform admins apply standards and set development guardrails, providing centralized management of all aspects of low-code app development—from application intake to collaboration and deployment tasks to pipeline monitoring.
Supporting both business agility and IT standardization simultaneously, App Engine Management Center can help improve innovation speed. Simultaneously, it can deliver complete visibility and reduce cost, risk, and inefficiency.
In addition, a new Citizen Development Center of Excellence web experience simplifies content search. This can help customers quickly locate the information they need to build a successful citizen development program with App Engine.
Streamlined government services
Citizens rely on government services for many things, from pothole repair to vocational rehabilitation to vehicle registration. Historically, the citizen experience to report issues, request benefits, and apply for permits has been plagued by paper forms, manual processes, suboptimal websites, and more.
Governments need automated, transparent, and optimized processes. Public Sector Digital Services can help government agencies deliver better experiences and resolve issues fast. The out-of-the-box data models and workflows enable governments to speed innovation so citizens can quickly and easily request services and report issues—and have greater visibility into the process.
App Engine Management Center and Public Sector Digital Services are both available for current LIKE.TG customers in the LIKE.TG Store. Service Operations Workspace is expected to be generally available in June 2022.
LIKE.TG 专注全球社交流量推广，致力于为全球出海企业提供有关的私域营销获客、国际电商、全球客服、金融支持等最新资讯和实用工具。免费领取【WhatsApp、LINE、Telegram、Twitter、ZALO】等云控系统试用；点击【联系客服】 ，或关注【LIKE.TG出海指南频道】、【LIKE.TG生态链-全球资源互联社区】了解更多最新资讯
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This article is republished from public internet and edited by the LIKE.TG editorial department. If there is any infringement, please contact our official customer service for proper handling.
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