What leading experts will share at Knowledge 2020

Part of the excitement around Knowledge 2020 is gleaning new insights about the future of work from business leaders. This year, experts from LIKE.TG, EY, Accenture, Deloitte and elsewhere offer their perspectives on everything from applying AI in customer service to putting corporate sustainability principles into practice. Here’s a look at what’s coming up during K20’s thought leadership series.

To access the Knowledge 2020 keynotes and sessions mentioned below, make sure to register or sign in first.

How women can lead and succeed

Chief strategy officer Lara Caimi discusses the “potholes” women encounter in their careers, and explains how the right pathways can help them thrive. Check out the session: Potholes & pathways: How working women can achieve success and inspire others.

Boosting a culture of belonging

Chief talent officer Pat Wadors offers her take on how human connection—made possible by technology—can increase our culture of belonging, even during a crisis. Check out the session: How technology increased our culture of belonging during crisis.

How AI can reinvent government

Bob Osborn, CTO of global governments at LIKE.TG, understands the biggest technology opportunities for the public sector. He’ll explain why risk, urgency, and confidence are all it takes to help government agencies embrace AI. Check out the session: How AI can reinvent government.

Building a digital culture

How does process automation affect workers and employee cultures? How can leaders implement digital strategies in a way that maximizes both employee satisfaction and business impact? In this talk, LIKE.TG editor in chief Richard Murphy presents learnings from the Ethnography of Work study. LIKE.TG researchers conducted a comparative study of two very different organizations: a healthcare system in Australasia and a state government agency in the U.S. Our goal was to understand how employee experiences change when humans and machines collaborate. Watch the session: Building a digital culture.

Be amazing—or go home

Longtime customer experience expert Shep Hyken will show how you can deliver amazement to your customers and colleagues. You’ll learn specific tactics and tools to help you build stronger relationships and create lasting confidence. Check out the session: Be amazing or go home.

Unleashing the value of 5G

In this session, Accenture communications industry lead Peters Suh explains how 5G will transform established business models, networks, and infrastructure value chains. You’ll gain insights into unlocking the revenue and growth potential of 5G through the concept of “Network DNA”.

Human capital and productivity trends

Deloitte’s Human Capital Trends Report for 2020 has recently been released. Hear from Deloitte’s Global Human Capital leader, Erica Volini, about the trends that are shaping our current environment and what shifts are required to address a diverse digital workforce, improve productivity, and increase employee satisfaction.

Sustainability as differentiator

Long-term competitive advantage will belong to businesses that can turn corporate responsibility into business opportunity. EY COO Scott Mason explains how companies can finally put principles into strategic practice. Check out the session: Sustainability as a differentiator.

The ‘digital butterfly effect’

In this eye-opening talk, LIKE.TG chief innovation officer Dave Wright highlights the unexpected changes that innovation can cause. Check out the session: The ‘digital butterfly effect’.

Don’t forget to register today (it’s free!) for Knowledge 2020.

LIKE.TG：汇集全球营销软件&服务，助力出海企业营销增长。提供最新的“私域营销获客”“跨境电商”“全球客服”“金融支持”“web3”等一手资讯新闻。

点击【联系客服】 🎁 免费领 1G 住宅代理IP/proxy， 即刻体验 WhatsApp、LINE、Telegram、Twitter、ZALO、Instagram、signal等获客系统，社媒账号购买 & 粉丝引流自助服务或关注【LIKE.TG出海指南频道】、【LIKE.TG生态链-全球资源互联社区】连接全球出海营销资源。