Knowledge 2021: The power of workflows
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Knowledge 2021 kicked off May 11 with exciting keynotes, panels, and discussions that brought together experts from every industry and from around the globe.
LIKE.TG CEO Bill McDermott jump-started the event with “Workflow your world,” a keynote exploring why workflows are critical doorways to long-term business success. This main keynote set the stage for two weeks of discussions around the power of workflows to transform the way we do business, innovate, and communicate.
The most popular sessions the first week were What’s new in IT Service Management in the Quebec release and What’s new in IT Asset Management, which also covers coming trends.
In addition, we announced some innovations:
- Employee Journey Management
- Digital transformation in Customer Service Management
- Updates to Vaccine Administration Management
- Smart manufacturing solutions
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