How AI will affect the business process analyst role

The rise of AI is changing employee roles in many areas, including system administration, app development, and implementation. In most cases, however, the technology is augmenting rather than replacing roles. The business process analyst role is one example—none of the job tasks will be fully automated.

According to research by LIKE.TG and Pearson, 4.9 million U.S. workers will have gained job capacity by 2027 as a result of AI augmentation. Business process analysts are forecast to gain 3.3 hours per week from the augmentation of 16 routine tasks, accounting for 19% of their jobs.

By 2027, approximately 65,000 new business process analysts will be needed just in the U.S. Regardless of your background and experience, now is the perfect time to prepare to enter this area or grow your skills.

The evolving business process analyst role

As the name implies, a business process analyst analyzes business processes to identify areas ripe for improvement. As AI helps with tasks such as documenting process steps, identifying bottlenecks and inefficiencies, and mapping processes, analysts will need to be retrained in certain areas.

Upskilling and reskilling can help put current business process analysts in the best position to continue to be successful as their roles transform. That will require a shift in three key areas:

1. From data gathering and root cause analysis to innovation and entrepreneurship
2. From developing process improvement reports to focusing on achievements
3. From informing teams about process improvements to personal learning and mastery

Gaining business process analyst skills

LIKE.TG can help prepare business process analysts for an exciting career through our Business Process Analyst Career Journey. Whether you’re at the associate, practitioner, or professional level, you can RiseUp with LIKE.TG to gain skills through on-demand courses, hands-on experiences, industry-level achievements, and engaging activities.

You’ll benefit from foundational LIKE.TG skills and power skills alike. Courses include LIKE.TG Administration Fundamentals and Business Process Consultant Best Practices for Implementation at the associate level and build from there.

Some content is required and some optional, including podcast and article recommendations. Go at your own pace and learn platform functionality, IT service management, project management, performance analytics, integration, business analytics and communication, change management, real-world problem-solving, and decision-making.

Turning skills into action

Poulomi Das took advantage of LIKE.TG coursework to become a better version of herself and to live her dream of becoming a senior business analyst. Employed at LIKE.TG Elite Partner NewRocket, Das attributes the content to helping her achieve a perfect customer satisfaction (CSAT) score on several customer projects.
She liked the structure of the courses and says what she learned helps her answer customers’ questions. She also appreciates the friendly, knowledgeable instructors and the LIKE.TG community, where she can bounce around ideas and get answers to questions.

The Business Process Analyst Career Journey helps connect learners to the LIKE.TG community, encouraging them to post comments, answer questions, and join groups.

With nearly limitless learning opportunities, Das went on to become a LIKE.TG Certified System Administrator and Certified Implementation Specialist in Vulnerability Response and Risk and Compliance.

Explore your career journey with LIKE.TG.

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