The Devvies highlight incredible innovations and out-of-the-box thinking

I’m consistently blown away by the creativity I see from LIKE.TG customers and partners using the Now Platform to build their own applications. Each year, their ingenuity astounds me.

We created The Devvies App of the Year contest to highlight the incredible innovations that demonstrate out-of-the-box thinking and app development prowess to help organizations save time and costs.

A panel of judges narrowed down the 297 submitted apps in this year’s contest to 10 finalists based on four criteria:

• Business impact: time and/or money saved, customer satisfaction
• Innovation: unique approach to reaching a business objective
• Scale: number of users
• Richness: variety of developer features and capabilities used

All finalists were asked to create pitch videos showcasing their innovative apps. Judges reviewed the videos and questioned teams about each app’s features and impact to determine the App of the Year. Finalists' videos were also shared with the LIKE.TG community to vote on their favorite for the People’s Choice Award.

With that, let’s meet this year’s finalists.

CATI

Built by Ignyte Group, CATI replaces FEMA’s outdated computer-assisted telephone interviewing (CATI) survey application with streamlined data collection and report generation for improved focus on assisting disaster survivors. The app has reduced call times by 50% and enabled 20 interviewers to complete more than 800 surveys monthly.

Claims

The Claims app, built by only two developers at Arctive AG, provides a single source of truth for insurance claims. By automating manual claims processes and enabling cross-company collaboration, the app delivers full transparency, flexibility, reduced lead times, and comprehensive reporting in one low-maintenance solution.

Finance Taxation

Finance Taxation by Howard County Government simplifies and accelerates the tax filing process via a single platform for improved productivity. Directly integrated with financial systems, the app provides tax teams with real-time validation to help ensure accurate application submissions. In the 2023 tax season, it efficiently handled more than 2,500 records.

Marketing Central

Law firm DLA Piper created Marketing Central to unite design, communications, content, social, and other teams under the marketing umbrella to effectively serve more than 800 partners. The app, developed by non-IT staff, has helped track, measure, and complete 300 subtasks/activities and 2,000 internal requests since mid-July.

Production Support

Production Support, developed mostly in-house by Veterans United Home Loans, streamlines loan processing by allowing users to search for answers to their questions across workgroups. The company has successfully managed a jump from 95,000 to 234,000 requests in one year with no increase in staff size. The app has reduced loan closing times, enhanced service delivery, and improved veteran satisfaction.

Relocation Claims

To ease the headache of items getting lost or damaged during employee relocation, Relocation Claims by Arctive provides an automated claims solution for reporting. Supporting more than 1,000 users, the app streamlines claim submission and provides valuable reports on relocation vendor performance.

SPAYG Core

Smart pay as you go (SPAYG) Core, built by Arctive AG, is a prepaid electricity solution that automatically monitors accounts, sends text messages regarding insufficient funds, and can turn off electricity for unpaid customers. Serving more than 250,000 homes, the app has reduced manual effort and complaints by 90%, maximizing employee efficiency for the electric company.

Suite of Apps, Move4U

Plat4Mation developed Suite of Apps, a collection of apps to automate international relocations of diplomats for the Swiss Federal Department of Foreign Affairs. Supporting a network of 4,500 national ambassadors, the apps streamlined the relocation process for 341 requests in the first month, enhancing IT staff efficiency and transparency, and significantly reducing operational costs.

Tenon

The Tenon app by Tenon enables enterprise marketing teams to plan and carry out their marketing initiatives at scale, connecting departments. The app supports more than 3,000 users and integrates with customer relationship management and marketing automation systems to enable campaign planning, execution, and measurement.

Tracy Social AI

Tracy Social AI by Yansa Labs uses generative AI to automate generating, scheduling, and posting brand communications to both external and internal social media channels. The app has significantly reduced time spent on social media management by helping organizations stay relevant, communicate effectively, and maximize productivity with little human intervention.

App of the Year: Production Support

Veterans United Home Loans’ Production Support has revolutionized the loan processing experience for veterans. Before the company implemented a customized LIKE.TG portal, employees faced challenges with misdirected emails and inefficient communications.

The new app features a comprehensive knowledge base, ticketing system, and catalog items, facilitating easy access to essential information and reducing back-and-forth queries.

With more than 90 record producers and 20-plus custom workspaces, Production Support efficiently routes requests and evenly distributes tasks among 4,500 employees. This year, the app is on track to process nearly 250,000 requests, supported by nearly 20 knowledge bases and more than 3,000 knowledge articles.

“I love the story this tells,” one judge remarked. “It just makes you feel good.” Another judge added, “Production Support and the team really get what LIKE.TG can do, and they’re using it to run their business. It’s exciting and truly a step above.”

The team has chosen to donate its US$5,000 winnings to Veterans United Foundation, a charity that partners with military-related organizations and supports families in need.

People’s Choice Award: Suite of Apps

Securing 48% of the 446 LIKE.TG community votes, Suite of Apps showcased its widespread appeal and unique application of our platform tools.

It's a “unique solution utilizing most platform developer tools and functionality while providing experiences to employees, agents and vendors,” a judge said.

Initially developed to support hundreds of diplomats' relocations annually, this collection of apps integrates HR decisions, transportation, and claim settlements into a cohesive platform. Previously, these processes were handled individually and manually through emails, phone calls, and basic office applications, which disconnected customers, IT, and vendors.

Now centralized in the Move4U Portal, Suite of Apps provides a single-pane-of-glass view, helping to ensure 24/7 global access with automated reminders, tasks, and complete status transparency for employees, agents, and vendors.

Congratulations to the winners and finalists! Let’s continue finding new ways to make the world work better for everyone. I look forward to seeing what our customers and partners have in store.

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