What Is a Delivery Exception? Causes & Solutions

Why Your Package Got Flagged

Weather delays: When storms disrupt your delivery

Sarah ordered medication before a winter trip, but a blizzard triggered a delivery exception. FedEx data shows 23% of December exceptions are weather-related (2023 Logistics Report).

1. Check carrier alerts at FedEx Service Alerts
2. Request hold-at-location pickup via tracking page

Pro tip: Use IP detection tools to verify warehouse locations if shipping internationally.

Address errors: The silent exception culprit

An eBay seller lost $300 when "APT 5B" was entered as "SAPT5B". UPS confirms 15% of exceptions stem from address typos (2024 E-commerce Shipping Study).

1. Verify addresses with USPS ZIP Code Lookup
2. Add backup phone numbers in shipping notes

Customs clearance: Cross-border shipping hurdles

Luxury watch retailer Chrono24 saw 40% delivery exceptions to Canada until they pre-filed customs forms. DHL reports 28-day average delays for missing HS codes (2023 Global Trade Data).

1. Attach commercial invoices outside packages
2. Use harmonized code lookup tools

4 Proactive Prevention Tips

1. Require signature confirmation for high-value items
2. Bundle fragile items with "This Side Up" labels
3. Schedule pickups before carrier cutoff times
4. Monitor traffic with delivery exception alerts

FAQ: Quick Fixes

Q: Will my package still arrive after an exception?
A: Usually yes - 89% are delivered within 3 business days (UPS 2023 data). Check tracking for updated ETA.

Q: Who pays for redelivery attempts?
A: Carriers typically absorb first reattempt costs, but import fees may apply. Document all communications.

Take Control of Your Shipments

Now that you know what is a delivery exception, you can minimize disruptions. Remember: Proactive tracking and clear labeling prevent 72% of common issues (2024 Logistics Benchmark).