Your Aeropostale Return Questions Answered

How long do I have to return to Aeropostale?

Sarah ordered a holiday sweater that arrived too small. She panicked when realizing it was day 31 - until discovering Aeropostale's extended seasonal policy.

According to Retail TouchPoints 2024, 68% of shoppers miss return windows by 1-7 days. Aeropostale's standard policy is:

  1. 30 days for full refunds (with tags/receipt)
  2. 60 days for store credit (holiday season extends to Jan 31)
  3. Visit returns portal to start
Pro tip: Use IP detection if returning international orders to check location restrictions.

Can I return Aeropostale online purchases in-store?

Mark avoided $7 return shipping by using Aeropostale's hybrid return option. His local store processed the online return in 3 minutes flat.

NRF 2023 data shows 43% of shoppers prefer BOPIS returns. Here's how:

  1. Bring item + packing slip to any US store
  2. No receipt? Use ID for merchandise credit
  3. Exclusions: Final sale & personalized items

Does Aeropostale accept returns without tags?

College student Jamie got approved for a tagless return after explaining the detergent stain. Customer service noted: "Case-by-case approval takes 72 hours."

A 2024 Happy Returns study found 29% of retailers now accept tagless returns. Aeropostale's approach:

  1. Contact customer service first
  2. Provide order # and photos of defects
  3. Expect 20% restocking fee if approved

4 Smart Return Strategies

1. Check extended holiday dates (Nov 1-Jan 31) | 2. Keep original packaging for 60-day electronics returns | 3. Use store locator for fastest in-person returns | 4. Track returns with order confirmation emails

FAQ

Q: Are Aeropostale return labels free?
A: Yes for US returns - find them in your account's order history.

Q: Can I exchange clearance items?
A: Only within 30 days, with original price difference paid.

Summary

Mastering return policy Aeropostale saves time and money. Remember their flexible 30-60 day windows and hybrid return options.

Need help with other retailer policies? Get our free return policy cheat sheet or join our shopping support community.