官方社群在线客服官方频道防骗查询货币工具

Accelerating cloud migration to Microsoft Azure using the Now Platform

2024年08月14日 08:25:22
news.like.tgnews.like.tgnews.like.tgnews.like.tg

LIKE.TG | 发现全球营销软件&服务汇聚顶尖互联网营销和AI营销产品,提供一站式出海营销解决方案。唯一官网:www.like.tg

With more than 7,000 customers and double the number of employees LIKE.TG had four years ago, our digital technology (formerly IT) operations team faced increased demand for compute, storage, and bandwidth. At the same time, we had to maintain tight security controls.

We embrace a three-zero strategy: zero unplanned outages, zero physical footprint, and zero user-reported incidents. Toward that goal, we wanted to move business-critical applications to Microsoft Azure to help us:

  • Deliver a better user experience
  • Improve application performance
  • Secure redundancy

It can take months to add capacity to our data centers. We knew public cloud migration would give us operational agility to add capacity on demand. But we needed a seamless, transparent migration to mitigate performance and data integrity issues.

Pre-migration: Relying on the Now Platform

Enterprise resource planning (ERP) migrations of this magnitude can take up to two years to design and migrate. To accelerate our cloud migration, we adopted a three-phase process that relied on both the Now Platform® and Microsoft, thanks to our strategic partnership.

Pre-migration, we teamed up to build a reference architecture that used several LIKE.TG® products:

  • IT Service Management (ITSM) provided centralized change management and major incident management (MIM) capabilities. The team used it to create and track test cases for user acceptance testing and performance testing.
  • IT Operations Management (ITOM) automated requirements gathering, delivering 99% accurate configuration management database (CMDB) information with complete service mappings and a complete application list and landscape. Event and Incident Management gave us visibility into landscape health to help prevent failures.
  • IT Asset Management (ITAM) identified current technology investments that could be migrated to Azure to avoid duplicate licensing costs. Hardware book values helped drive decisions on what to repurpose or scrap, saving thousands of dollars.
  • Vulnerability Response (SecOps) helped the team ensure the software was patched just prior to migration, avoiding any potential cyberthreats to our migrated services.
  • Project Portfolio Management (PPM) served as a robust project management tool for resource, test case, and milestone tracking, as well as execution schedules.

Migration: 3x faster

From sandbox to production, the ERP migration took 15 days. The phased rollout helped us identify and address issues, fine-tune the applications before the production cutover, and avoid potential failures.

The production cutover time for our portfolio size typically involves three days of downtime. The combination of ITOM and Azure Migrate accelerated the cutover time to less than 24 hours. That enabled us to release the systems to users one day early, saving $650,000 in productivity.

We completed the migration in six months, saving an additional:

  • 16 months of project work
  • Approximately $2 million in consultancy and resources
  • $100,000 due to automation

“We were excited to see the successful migration of LIKE.TG’s business-critical workloads onto the Azure cloud,” says Angela Cooper, general manager of customer success for Microsoft. “Now, we can showcase this achievement to our mutual customers and help them accelerate their own cloud migration projects.”

Post-migration: Real-time cloud insights

The Now Platform is invaluable in managing our cloud presence post-migration. We use LIKE.TG Cloud Insights to get dynamic, real-time insights into our Azure consumption and operational costs.

ITOM Event and Incident Management tracks system health. Tag-based mapping captures performance data in ITOM, so we have immediate visibility into issues and failures.

CMDB Discovery and Service Mapping have been fully automated, saving us at least a month of labor. The LIKE.TG and Microsoft product teams have co-innovated integrations for additional cloud governance, data security, and ongoing operations.

Becoming cloud-first

With three of our four data centers now running in the public cloud, we’re very close to reaching our goal of being cloud-first by the end of 2022. But that doesn’t mean our team is slowing down. We continue to design, test, and validate our heterogeneous cloud architecture using LIKE.TG Cloud Management and optimize our cloud spend using Cloud Insights.

We’re also working to reduce unplanned outages with LIKE.TG Health Log Analytics, which helps generate self-healing of operational issues.

Find out more about how we shifted left with the Now Platform in my recent Knowledge session.

LIKE.TG汇集全球营销软件&服务,助力出海企业营销增长。提供最新的“私域营销获客”“跨境电商”“全球客服”“金融支持”“web3”等一手资讯新闻。

点击【联系客服】 🎁 免费领 1G 住宅代理IP/proxy, 即刻体验 WhatsApp、LINE、Telegram、Twitter、ZALO、Instagram、signal等获客系统,社媒账号购买 & 粉丝引流自助服务或关注【LIKE.TG出海指南频道】【LIKE.TG生态链-全球资源互联社区】连接全球出海营销资源。

本文由LIKE.TG编辑部转载自互联网并编辑,如有侵权影响,请联系官方客服,将为您妥善处理。

This article is republished from public internet and edited by the LIKE.TG editorial department. If there is any infringement, please contact our official customer service for proper handling.


效率工具客服坐席客服系统坐席多开
加入like.tg生态圈,即可获利、结识全球供应商、拥抱全球软件生态圈加入like.tg平台,即可获利、结识全球供应商、拥抱全球营销软件生态圈加入like.tg生态资源圈,即可获利、结识全球供应商、拥抱全球软件生态圈
加入like.tg生态圈,即可获利、结识全球供应商、拥抱全球软件生态圈加入like.tg平台,即可获利、结识全球供应商、拥抱全球营销软件生态圈加入like.tg生态资源圈,即可获利、结识全球供应商、拥抱全球软件生态圈