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人工智能如何帮助选择恰当的用语来赢得客户

2024-03-20 06:52:24
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了解词语的魔力和自然语言处理如何影响客户。

语言很重要。你知道吗,如果你在请求某样东西时使用“因为”这个词,人们更有可能说“是”的可能性增加了50%?在商业领域,我们倾向于花很多时间思考自己的想法,但很少考虑我们使用的具体词语。根据乔纳·伯杰的见解,这可能是适得其反的。

“比如,在电子邮件中使用的词语可以预测你是否会被晋升、解雇或者转职。”伯杰说。“在贷款申请中使用的语言可以推断你还贷的可能性,以及是否会违约。”

那么,这些神奇的词语是什么?我们该如何利用它们的力量?

通过数十年研究词语对人的影响力,宾夕法尼亚大学沃顿商学院的营销教授伯杰发现,我们使用的语言微小的变化可以对我们影响他人以特定方式行为的效果产生重大影响。

在本文中,伯杰分享了他的框架和帮助中小企业领导者最大化影响力的顶级建议,以及可以帮助他们的技术。

自然语言处理的商业革命

过去十年我们在语言研究方面取得了惊人的技术进步,其中最重要的是自然语言处理(NLP)。它使计算机能够理解人类的口语和书面语言,并能利用人工智能技术。NLP程序分析文本或语音并提取意义,将其翻译成其他语言。它们还能理解用户用自然语言提出的问题或陈述,而不是发出传统的计算机命令。

中小企业已经有效地利用NLP。根据伯杰的说法,他们利用NLP进行文本转语音翻译,为不同国家创建本地化的营销内容。客户服务代理人使用它自动转录与客户的支持对话,并分析这些对话以发现趋势或获得改善客户体验的见解。

NLP还可以自动化回复客户的电子邮件咨询,构建与客户24/7互动的聊天机器人,并通过自动化原本需要人力的任务为公司节省时间和金钱。

就像显微镜革命化学和生物学,望远镜革命天文学一样,这些NLP工具革命了中小企业理解何时说什么的能力。

这是因为分析数千个客户服务电话可以帮助企业确定客户服务代理人应该使用哪些词语来提高客户满意度。每天发布的大量书面内容告诉他们如何引起客户的注意,以及如何在说明、操作文章或思想引领文章中保持客户的阅读。所有这些在线内容都可以指导中小企业与客户建立更有意义的互动。

SPEACC:影响他人的强大语言框架

在伯杰最新的书籍《魔力之词》中,他提出了一种用于沟通成功的语言框架。在多年的研究中,伯杰确定了六种关键类型的词语,中小企业可以利用这些词语来增加在面向客户营销时的影响力。

他将这些词语称为“SPEACC框架”,并表示它可以用于增加影响力、吸引观众、更有效地沟通,甚至加强社交关系。“用正确的魔力之词来进行SPEACC(发音为SPEAK),一切皆有可能。”伯杰说。

立即提升影响力的3个行动

伯杰建议您立即采取三个行动:

  1. 从受众开始。在中小企业的情况下,受众最有可能是您的客户。尽可能准确地定义他们是谁。您还应确定您想要塑造或改变的确切客户行为,例如购买更多商品或服务,或推荐潜在客户。

  2. 进行广泛的社交倾听。上网调研与您品牌相关的内容。深入研究历史帖子,看看随着时间的推移它们的变化(或不变)。如果您认真思考您的客户是谁以及您想引发哪些行为,您很有可能有无尽的数据来源可供挖掘。“您可以通过帖子获取关于竞争空间的见解,或者了解客户可能需要的产品或服务的其他功能,”伯杰说。“您还可以发现您做得不好的地方,并在将来做得更好。”

  3. 思考您的客户身份和相关行为。大多数人喜欢以特定方式看待自己,他们有特定的身份要展示,因此倾向于从事支持这些身份的行动。通过将您希望客户从事的行为与他们期望的身份相一致,他们更有可能采取您希望他们采取的行动。

为了帮助澄清这个概念,伯杰提供了一个实验的例子,该实验将一组幼儿分为两组,并向他们提出了两个不同的问题。一组被问到“你能帮忙吗?”另一组被问到“你可以成为一个帮助者吗?”第二个问题更成功地引导孩子们改变了自己的行为。

“要塑造他人的行为,不仅要谈论行动,还要谈论他们的身份。”伯杰说。“鼓励某人成为一名领导者,而不仅仅是告诉他们去领导。”

通过清晰的语言和独创性激励他人的两种方式

在试图用语言改变行为时,有两个重要的方面需要考虑。正如伯杰所指出的,过于强势可能会显得不真实。

1. 避免“反说服”雷达

“人们是聪明的,”伯杰说。“他们知道其他人试图影响他们。”心理学中称为“反应性”的概念可能会使他们做出与您期望相反的反应。“人们有一种反说服雷达,”伯杰解释道。“当我们觉得有人试图说服我们时,我们会忽视他们。”

与其专注于影响他人,您应该专注于帮助他们影响自己,伯杰建议。提问。给予选择。揭示他们行动和愿望之间的差距。

2. 散发真实性

你越真实和真诚,你对团队、同事和客户提供的价值就越清晰。所以不要假装。对你自信的事情保持沉着,并表达出你的合理犹豫和疑虑。这给别人一种机会和自主权。

例如,伯杰说,中小企业领导者必须激励他们的团队解决困难问题。语言微小(而真实)的改变可以帮助您做到这一点。这意味着问:“我们能做什么?”而不是“我们应该做什么?”“应该”意味着只有一个解决方案。“能”鼓励人们更全面地思考,扫描环境,并考虑所有可能性,从而产生更具创造性的想法。

技术如何进入画面

许多技术可以帮助中小企业充分利用NLP和语言对他人产生影响的潜力。以下是一些常见的技术:

  • 机器学习和其他人工智能技术。机器学习(ML)在NLP的进步和能力中起着关键作用。ML与NLP的结合引入了一种可以理解和生成人类语言的AI模型的时代,其准确性前所未有,并且随着不断学习而不断改进。

  • 主题建模。ML算法可以用于发现大量文本中存在的主要主题,从而使中小企业能够确定与客户共鸣的关键主题、词语或短语。

  • 嵌入(在词语或文档中)。嵌入是一种将词语或短语转换为数字值的方法,类似于代码。嵌入将词语表示为一系列较短的列表,而不是较长的数字序列,使计算机更容易处理。由于具有相似含义的词语具有相似的代码,计算机可以更好地理解不同词语的含义或情感。

  • CRM软件。例如,跟踪客户并记录他们对不同互动、电子邮件或营销活动的反应的客户关系管理(CRM)软件可以帮助您确定对他们影响最大的词语和短语。

为什么中小企业必须成为影响者

无论您是试图吸引首批潜在顾客进入您的门店或数据库并将其转化为客户,还是说服求职者加入您的团队,您都需要擅长影响他人按照您的期望行事。

使用像NLP这样的技术可以帮助中小企业领导者利用语言的力量来改变行为。伯杰的SPEACC框架是一个明智的起点。

通过保持简单直接的语言,通过提问驱动情感反应,并通过影响力提高他们的信心,您的企业可以更真实地赢得客户。这展示了语言的强大。

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                    100+ Instagram Stats You Need to Know in 2024
100+ Instagram Stats You Need to Know in 2024
It feels like Instagram, more than any other social media platform, is evolving at a dizzying pace. It can take a lot of work to keep up as it continues to roll out new features, updates, and algorithm changes. That‘s where the Instagram stats come in. There’s a lot of research about Instagram — everything from its users' demographics, brand adoption stats, and all the difference between micro and nano influencers. I use this data to inform my marketing strategies and benchmark my efforts. Read on to uncover more social media stats to help you get ideas and improve your Instagram posting strategy. 80+ Instagram Stats Click on a category below to jump to the stats for that category: Instagram's Growth Instagram User Demographics Brand Adoption Instagram Post Content Instagram Posting Strategy Instagram Influencer Marketing Statistics Instagram's Growth Usage 1. Instagram is expected to reach 1.44 billion users by 2025. (Statista) 2. 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Here, we’ve cultivated a list of the most popular influencers in every industry — just click on one of the links below and take a look at the top influencers that can help you take your business to the next level: Top Food Influencers on Instagram Top Travel Influencers on Instagram Top Fashion Style Influencers on Instagram Top Photography Influencers on Instagram Top Lifestyle Influencers on Instagram Top Design Influencers on Instagram Top Beauty Influencers on Instagram Top Sport Fitness Influencers on Instagram Top Influencers on Instagram Top Food Influencers on Instagram Jamie Oliver (9.1M followers) ladyironchef (620k followers) Megan Gilmore (188k followers) Ashrod (104k followers) David Chang (1.7M followers) Ida Frosk (299k followers) Lindsey Silverman Love (101k followers) Nick N. (60.5k followers) Molly Tavoletti (50.1k followers) Russ Crandall (39.1k followers) Dennis the Prescott (616k followers) The Pasta Queen (1.5M followers) Thalia Ho (121k followers) Molly Yeh (810k followers) C.R Tan (59.4k followers) Michaela Vais (1.2M followers) Nicole Cogan (212k followers) Minimalist Baker (2.1M followers) Yumna Jawad (3.4M followers) Top Travel Influencers on Instagram Annette White (100k followers) Matthew Karsten (140k followers) The Points Guy (668k followers) The Blonde Abroad (520k followers) Eric Stoen (330k followers) Kate McCulley (99k followers) The Planet D (203k followers) Andrew Evans (59.9k followers) Jack Morris (2.6M followers) Lauren Bullen (2.1M followers) The Bucket List Family (2.6M followers) Fat Girls Traveling (55K followers) Tara Milk Tea (1.3M followers) Top Fashion Style Influencers on Instagram Alexa Chung (5.2M followers) Julia Berolzheimer (1.3M followers) Johnny Cirillo (719K followers) Chiara Ferragni (27.2M followers) Jenn Im (1.7M followers) Ada Oguntodu (65.1k followers) Emma Hill (826k followers) Gregory DelliCarpini Jr. (141k followers) Nicolette Mason (216k followers) Majawyh (382k followers) Garance Doré (693k followers) Ines de la Fressange (477k followers) Madelynn Furlong (202k followers) Giovanna Engelbert (1.4M followers) Mariano Di Vaio (6.8M followers) Aimee Song (6.5M followers) Danielle Bernstein (2.9M followers) Gabi Gregg (910k followers) Top Photography Influencers on Instagram Benjamin Lowy (218k followers) Michael Yamashita (1.8M followers) Stacy Kranitz (101k followers) Jimmy Chin (3.2M followers) Gueorgui Pinkhassov (161k followers) Dustin Giallanza (5.2k followers) Lindsey Childs (31.4k followers) Edith W. Young (24.9k followers) Alyssa Rose (9.6k followers) Donjay (106k followers) Jeff Rose (80.1k followers) Pei Ketron (728k followers) Paul Nicklen (7.3M followers) Jack Harries (1.3M followers) İlhan Eroğlu (852k followers) Top Lifestyle Influencers on Instagram Jannid Olsson Delér (1.2 million followers) Oliver Proudlock (691k followers) Jeremy Jacobowitz (434k followers) Jay Caesar (327k followers) Jessie Chanes (329k followers) Laura Noltemeyer (251k followers) Adorian Deck (44.9k followers) Hind Deer (547k followers) Gloria Morales (146k followers) Kennedy Cymone (1.6M followers) Sydney Leroux Dwyer (1.1M followers) Joanna Stevens Gaines (13.6M followers) Lilly Singh (11.6M followers) Rosanna Pansino (4.4M followers) Top Design Influencers on Instagram Marie Kondo (4M followers) Ashley Stark Kenner (1.2M followers) Casa Chicks (275k followers) Paulina Jamborowicz (195k followers) Kasia Będzińska (218k followers) Jenni Kayne (500k followers) Will Taylor (344k followers) Studio McGee (3.3M followers) Mandi Gubler (207k followers) Natalie Myers (51.6k followers) Grace Bonney (840k followers) Saudah Saleem (25.3k followers) Niña Williams (196k followers) Top Beauty Influencers on Instagram Michelle Phan (1.9M followers) Shaaanxo (1.3M followers) Jeffree Star (13.7M followers) Kandee Johnson (2M followers) Manny Gutierrez (4M followers) Naomi Giannopoulos (6.2M followers) Samantha Ravndahl (2.1M followers) Huda Kattan (50.5M followers) Wayne Goss (703k followers) Zoe Sugg (9.3M followers) James Charles (22.9M followers) Shayla Mitchell (2.9M followers) Top Sport Fitness Influencers on Instagram Massy Arias (2.7M followers) Eddie Hall (3.3M followers) Ty Haney (92.6k followers) Hannah Bronfman (893k followers) Kenneth Gallarzo (331k followers) Elisabeth Akinwale (113k followers) Laura Large (75k followers) Akin Akman (82.3k followers) Sjana Elise Earp (1.4M followers) Cassey Ho (2.3M followers) Kayla Itsines (14.5M followers) Jen Selter (13.4M followers) Simeon Panda (8.1M followers) Top Instagram InfluencersJamie OliverDavid ChangJack Morris and Lauren BullenThe Bucket List FamilyChiara FerragniAlexa ChungJimmy ChinJannid Olsson DelérGrace BonneyHuda KattanZoe SuggSjana Elise EarpMassy Arias 1. Jamie Oliver Jamie Oliver, a world-renowned chef and restaurateur, is Instagram famous for his approachable and delicious-looking cuisine. His page reflects a mix of food pictures, recipes, and photos of his family and personal life. His love of beautiful food and teaching others to cook is clearly evident, which must be one of the many reasons why he has nearly seven million followers. 2. David Chang Celebrity chef David Chang is best known for his world-famous restaurants and big personality. Chang was a judge on Top Chef and created his own Netflix show called Ugly Delicious, both of which elevated his popularity and likely led to his huge followership on Instagram. Most of his feed is filled with food videos that will make you drool. View this post on Instagram 3. Jack Morris and Lauren Bullen Travel bloggers Jack Morris (@jackmorris) and Lauren Bullen (@gypsea_lust)have dream jobs -- the couple travels to some of the most beautiful places around the world and documents their trips on Instagram. They have developed a unique and recognizable Instagram aesthetic that their combined 4.8 million Instagram followers love, using the same few filters and posting the most striking travel destinations. View this post on Instagram 4. The Bucket List Family The Gee family, better known as the Bucket List Family, travel around the world with their three kids and post videos and images of their trips to YouTube and Instagram. They are constantly sharing pictures and stories of their adventures in exotic places. This nomad lifestyle is enjoyed by their 2.6 million followers. View this post on Instagram 5. Chiara Ferragni Chiara Ferragni is an Italian fashion influencer who started her blog The Blonde Salad to share tips, photos, and clothing lines. Ferragni has been recognized as one of the most influential people of her generation, listed on Forbes’ 30 Under 30 and the Bloglovin’ Award Blogger of the Year. 6. Alexa Chung Model and fashion designer Alexa Chung is Instagram famous for her elegant yet charming style and photos. After her modeling career, she collaborated with many brands like Mulberry and Madewell to create her own collection, making a name for herself in the fashion world. Today, she shares artistic yet fun photos with her 5.2 million Instagram followers. 7. Jimmy Chin Jimmy Chin is an award-winning professional photographer who captures high-intensity shots of climbing expeditions and natural panoramas. He has won multiple awards for his work, and his 3.2 million Instagram followers recognize him for his talent. 8. Jannid Olsson Delér Jannid Olsson Delér is a lifestyle and fashion blogger that gathered a huge social media following for her photos of outfits, vacations, and her overall aspirational life. Her 1.2 million followers look to her for travel and fashion inspirations. 9. Grace Bonney Design*Sponge is a design blog authored by Grace Bonney, an influencer recognized by the New York Times, Forbes, and other major publications for her impact on the creative community. Her Instagram posts reflect her elegant yet approachable creative advice, and nearly a million users follow her account for her bright and charismatic feed. 10. Huda Kattan Huda Kattan took the beauty world by storm -- her Instagram began with makeup tutorials and reviews and turned into a cosmetics empire. Huda now has 1.3 million Instagram followers and a company valued at $1.2 billion. Her homepage is filled with makeup videos and snaps of her luxury lifestyle. View this post on Instagram 11. Zoe Sugg Zoe Sugg runs a fashion, beauty, and lifestyle blog and has nearly 10 million followers on Instagram. She also has an incredibly successful YouTube channel and has written best-selling books on the experience of viral bloggers. Her feed consists mostly of food, her pug, selfies, and trendy outfits. View this post on Instagram 12. Sjana Elise Earp Sjana Elise Earp is a lifestyle influencer who keeps her Instagram feed full of beautiful photos of her travels. She actively promotes yoga and healthy living to her 1.4 million followers, becoming an advocate for an exercise program called SWEAT. 13. Massy Arias Personal trainer Massy Arias is known for her fitness videos and healthy lifestyle. Her feed aims to inspire her 2.6 million followers to keep training and never give up on their health. Arias has capitalized on fitness trends on Instagram and proven to both herself and her followers that exercise can improve all areas of your life. View this post on Instagram

                    24 Stunning Instagram Themes (& How to Borrow Them for Your Own Feed)
24 Stunning Instagram Themes (& How to Borrow Them for Your Own Feed)
Nowadays, Instagram is often someone's initial contact with a brand, and nearly half of its users shop on the platform each week. If it's the entryway for half of your potential sales, don't you want your profile to look clean and inviting? Taking the time to create an engaging Instagram feed aesthetic is one of the most effective ways to persuade someone to follow your business's Instagram account or peruse your posts. You only have one chance to make a good first impression — so it's critical that you put effort into your Instagram feed. Finding the perfect place to start is tough — where do you find inspiration? What color scheme should you use? How do you organize your posts so they look like a unit? We know you enjoy learning by example, so we've compiled the answers to all of these questions in a list of stunning Instagram themes. We hope these inspire your own feed's transformation. But beware, these feeds are so desirable, you'll have a hard time choosing just one. What is an Instagram theme?An instagram theme is a visual aesthetic created by individuals and brands to achieve a cohesive look on their Instagram feeds. Instagram themes help social media managers curate different types of content into a digital motif that brings a balanced feel to the profile. Tools to Create Your Own Instagram Theme Creating a theme on your own requires a keen eye for detail. When you’re editing several posts a week that follow the same theme, you’ll want to have a design tool handy to make that workflow easier. Pre-set filters, color palettes, and graphic elements are just a few of the features these tools use, but if you have a sophisticated theme to maintain, a few of these tools include advanced features like video editing and layout previews. Here are our top five favorite tools to use when editing photos for an Instagram theme. 1. VSCO Creators look to VSCO when they want to achieve the most unique photo edits. This app is one of the top-ranked photo editing tools among photographers because it includes advanced editing features without needing to pull out all the stops in Photoshop. If you’re in a hurry and want to create an Instagram theme quickly, use one of the 200+ VSCO presets including name-brand designs by Kodak, Agfa, and Ilford. If you’ll be including video as part of your content lineup on Instagram, you can use the same presets from the images so every square of content blends seamlessly into the next no matter what format it’s in. 2. FaceTune2 FaceTune2 is a powerful photo editing app that can be downloaded on the App Store or Google Play. The free version of the app includes all the basic editing features like brightness, lighting, cropping, and filters. The pro version gives you more detailed control over retouching and background editing. For video snippets, use FaceTune Video to make detailed adjustments right from your mobile device — you’ll just need to download the app separately for that capability. If you’re starting to test whether an Instagram theme is right for your brand, FaceTune2 is an affordable tool worth trying. 3. Canva You know Canva as a user-friendly and free option to create graphics, but it can be a powerful photo editing tool to curate your Instagram theme. For more abstract themes that mix imagery with graphic art, you can add shapes, textures, and text to your images. Using the photo editor, you can import your image and adjust the levels, add filters, and apply unique effects to give each piece of content a look that’s unique to your brand. 4. Adobe Illustrator Have you ever used Adobe Illustrator to create interesting overlays and tints for images? You can do the same thing to develop your Instagram theme. Traditionally, Adobe Illustrator is the go-to tool to create vectors and logos, but this software has some pretty handy features for creating photo filters and designs. Moreover, you can layout your artboards in an Instagram-style grid to see exactly how each image will appear in your feed. 5. Photoshop Photoshop is the most well-known photo editing software, and it works especially well for creating Instagram themes. If you have the capacity to pull out all the stops and tweak every detail, Photoshop will get the job done. Not only are the editing, filter, and adjustment options virtually limitless, Photoshop is great for batch processing the same edits across several images in a matter of seconds. You’ll also optimize your workflow by using photoshop to edit the composition, alter the background, and remove any unwanted components of an image without switching to another editing software to add your filter. With Photoshop, you have complete control over your theme which means you won’t have to worry about your profile looking exactly like someone else’s. Instagram ThemesTransitionBlack and WhiteBright ColorsMinimalistOne ColorTwo ColorsPastelsOne ThemePuzzleUnique AnglesText OnlyCheckerboardBlack or White BordersSame FilterFlatlaysVintageRepetitionMix-and-match Horizontal and Vertical BordersQuotesDark ColorsRainbowDoodleTextLinesAnglesHorizontal Lines 1. Transition If you aren’t set on one specific Instagram theme, consider the transition theme. With this aesthetic, you can experiment with merging colors every couple of images. For example, you could start with a black theme and include beige accents in every image. From there, gradually introduce the next color, in this case, blue. Eventually, you’ll find that your Instagram feed will seamlessly transition between the colors you choose which keeps things interesting without straying from a cohesive look and feel. 2. Black and White A polished black and white theme is a good choice to evoke a sense of sophistication. The lack of color draws you into the photo's main subject and suggests a timeless element to your business. @Lisedesmet's black and white feed, for instance, focuses the user’s gaze on the image's subject, like the black sneakers or white balloon. 3. Bright Colors If your company's brand is meant to imply playfulness or fun, there's probably no better way than to create a feed full of bright colors. Bright colors are attention-grabbing and lighthearted, which could be ideal for attracting a younger audience. @Aww.sam's feed, for instance, showcases someone who doesn't take herself too seriously. 4. Minimalist For an artsier edge, consider taking a minimalist approach to your feed, like @emwng does. The images are inviting and slightly whimsical in their simplicity, and cultivate feelings of serenity and stability. The pup pics only add wholesomeness to this minimalist theme. Plus, minimalist feeds are less distracting by nature, so it can be easier to get a true sense of the brand from the feed alone, without clicking on individual posts. 5. One Color One of the easiest ways to pick a theme for your feed is to choose one color and stick to it — this can help steer your creative direction, and looks clean and cohesive from afar. It's particularly appealing if you choose an aesthetically pleasing and calm color, like the soft pink used in the popular hashtag #blackwomeninpink. 6. Two Colors If you're interested in creating a highly cohesive feed but don't want to stick to the one-color theme, consider trying two. Two colors can help your feed look organized and clean — plus, if you choose branded colors, it can help you create cohesion between your other social media sites the website itself. I recommend choosing two contrasting colors for a punchy look like the one shown in @Dreaming_outloud’s profile. 7. Pastels Similar to the one-color idea, it might be useful to choose one color palette for your feed, like @creativekipi's use of pastels. Pastels, in particular, often used for Easter eggs or cupcake decorations, appear childlike and cheerful. Plus, they're captivating and unexpected. 8. One Subject As evident from @mustdoflorida's feed (and username), it's possible to focus your feed on one singular object or idea — like beach-related objects and activities in Florida. If you're aiming to showcase your creativity or photography skills, it could be compelling to create a feed where each post follows one theme. 9. Puzzle Creating a puzzle out of your feed is complicated and takes some planning, but can reap big rewards in terms of uniqueness and engaging an audience. @Juniperoats’ posts, for instance, make the most sense when you look at it from the feed, rather than individual posts. It's hard not to be both impressed and enthralled by the final result, and if you post puzzle piece pictures individually, you can evoke serious curiosity from your followers. 10. Unique Angles Displaying everyday items and activities from unexpected angles is sure to draw attention to your Instagram feed. Similar to the way lines create a theme, angles use direction to create interest. Taking an image of different subjects from similar angles can unite even the most uncommon photos into a consistent theme. 11. Text Only A picture is worth a thousand words, but how many pictures is a well-designed quote worth? Confident Woman Co. breaks the rules of Instagram that say images should have a face in them to get the best engagement. Not so with this Instagram theme. The bright colors and highlighted text make this layout aesthetically pleasing both in the Instagram grid format and as a one-off post on the feed. Even within this strict text-only theme, there’s still room to break up the monotony with a type-treated font and textured background like the last image does in the middle row. 12. Checkerboard If you're not a big fan of horizontal or vertical lines, you might try a checkerboard theme. Similar to horizontal lines, this theme allows you to alternate between content and images or colors as seen in @thefemalehustlers’ feed. 13. Black or White Borders While it is a bit jarring to have black or white borders outlining every image, it definitely sets your feed apart from everyone else's. @Beautifulandyummy, for instance, uses black borders to draw attention to her images, and the finished feed looks both polished and sophisticated. This theme will likely be more successful if you're aiming to sell fashion products or want to evoke an edgier feel for your brand. 14. Same Filter If you prefer uniformity, you'll probably like this Instagram theme, which focuses on using the same filter (or set of filters) for every post. From close up, this doesn't make much difference on your images, but from afar, it definitely makes the feed appear more cohesive. @marianna_hewitt, for example, is able to make her posts of hair, drinks, and fashion seem more refined and professional, simply by using the same filter for all her posts. 15. Flatlays If your primary goal with Instagram is to showcase your products, you might want a Flatlay theme. Flatlay is an effective way to tell a story simply by arranging objects in an image a certain way and makes it easier to direct viewers' attention to a product. As seen in @thedailyedited's feed, a flatlay theme looks fresh and modern. 16. Vintage If it aligns with your brand, vintage is a creative and striking aesthetic that looks both artsy and laid-back. And, while "vintage" might sound a little bit vague, it's easy to conjure. Simply try a filter like Slumber or Aden (built into Instagram), or play around with a third-party editing tool to find a soft, hazy filter that makes your photos look like they were taken from an old polaroid camera. 17. Repetition In @girleatworld's Instagram account, you can count on one thing to remain consistent throughout her feed: she's always holding up food in her hand. This type of repetition looks clean and engaging, and as a follower, it means I always recognize one of her posts as I'm scrolling through my own feed. Consider how you might evoke similar repetition in your own posts to create a brand image all your own. 18. Mix-and-match Horizontal and Vertical Borders While this admittedly requires some planning, the resulting feed is incredibly eye-catching and unique. Simply use the Preview app and choose two different white borders, Vela and Sole, to alternate between horizontal and vertical borders. The resulting feed will look spaced out and clean. 19. Quotes If you're a writer or content creator, you might consider creating an entire feed of quotes, like @thegoodquote feed, which showcases quotes on different mediums, ranging from paperback books to Tweets. Consider typing your quotes and changing up the color of the background, or handwriting your quotes and placing them near interesting objects like flowers or a coffee mug. 20. Dark Colors @JackHarding 's nature photos are nothing short of spectacular, and he highlights their beauty by filtering with a dark overtone. To do this, consider desaturating your content and using filters with cooler colors, like greens and blues, rather than warm ones. The resulting feed looks clean, sleek, and professional. 21. Rainbow One way to introduce color into your feed? Try creating a rainbow by slowly progressing your posts through the colors of the rainbow, starting at red and ending at purple (and then, starting all over again). The resulting feed is stunning. 22. Doodle Most people on Instagram stick to photos and filters, so to stand out, you might consider adding drawings or cartoon doodles on top of (or replacing) regular photo posts. This is a good idea if you're an artist or a web designer and want to draw attention to your artistic abilities — plus, it's sure to get a smile from your followers, like these adorable doodles shown below by @josie.doodles. 23. Content Elements Similar elements in your photos can create an enticing Instagram theme. In this example by The Container Store Custom Closets, the theme uses shelves or clothes in each image to visually bring the feed together. Rather than each photo appearing as a separate room, they all combine to create a smooth layout that displays The Container Store’s products in a way that feels natural to the viewer. 24. Structural Lines Something about this Instagram feed feels different, doesn’t it? Aside from the content focusing on skyscrapers, the lines of the buildings in each image turn this layout into a unique theme. If your brand isn’t in the business of building skyscrapers, you can still implement a theme like this by looking for straight or curved lines in the photos your capture. The key to creating crisp lines from the subjects in your photos is to snap them in great lighting and find symmetry in the image wherever possible. 25. Horizontal Lines If your brand does well with aligning photography with content, you might consider organizing your posts in a thoughtful way — for instance, creating either horizontal or vertical lines, with your rows alternating between colors, text, or even subject distance. @mariahb.makeup employs this tactic, and her feed looks clean and intriguing as a result. How to Create an Instagram Theme 1. Choose a consistent color palette. One major factor of any Instagram theme is consistency. For instance, you wouldn't want to regularly change your theme from black-and-white to rainbow — this could confuse your followers and damage your brand image. Of course, a complete company rebrand might require you to shift your Instagram strategy, but for the most part, you want to stay consistent with the types of visual content you post on Instagram. For this reason, you'll need to choose a color palette to adhere to when creating an Instagram theme. Perhaps you choose to use brand colors. LIKE.TG's Instagram, for instance, primarily uses blues, oranges, and teal, three colors prominently displayed on LIKE.TG's website and products. Alternatively, maybe you choose one of the themes listed above, such as black-and-white. Whatever the case, to create an Instagram theme, it's critical you stick to a few colors throughout all of your content. 2. Use the same filter for each post, or edit each post similarly. As noted above, consistency is a critical element in any Instagram theme, so you'll want to find your favorite one or two filters and use them for each of your posts. You can use Instagram's built-in filters, or try an editing app like VSCO or Snapseed. Alternatively, if you're going for a minimalist look, you might skip filters entirely and simply use a few editing features, like contrast and exposure. Whatever you choose, though, you'll want to continue to edit each of your posts similarly to create a cohesive feed. 3. Use a visual feed planner to plan posts far in advance. It's vital that you plan your Instagram posts ahead of time for a few different reasons, including ensuring you post a good variety of content and that you post it during a good time of day. Additionally, when creating an Instagram theme, you'll need to plan posts in advance to figure out how they fit together — like puzzle pieces, your individual pieces of content need to reinforce your theme as a whole. To plan posts far in advance and visualize how they reinforce your theme, you'll want to use a visual Instagram planner like Later or Planoly. Best of all, you can use these apps to preview your feed and ensure your theme is looking the way you want it to look before you press "Publish" on any of your posts. 4. Don't lock yourself into a theme you can't enjoy for the long haul. In middle school, I often liked to change my "look" — one day I aimed for preppy, and the next I chose a more athletic look. Of course, as I got older, I began to understand what style I could stick with for the long haul and started shopping for clothes that fit my authentic style so I wasn't constantly purchasing new clothes and getting sick of them a few weeks later. Similarly, you don't want to choose an Instagram theme you can't live with for a long time. Your Instagram theme should be an accurate reflection of your brand, and if it isn't, it probably won't last. Just because rainbow colors sound interesting at the get-go doesn't mean it's a good fit for your company's social media aesthetic as a whole. When in doubt, choose a more simple theme that provides you the opportunity to get creative and experiment without straying too far off-theme. How to Use an Instagram Theme on Your Profile 1. Choose what photos you want to post before choosing your theme. When you start an Instagram theme, there are so many options to choose from. Filters, colors, styles, angles — the choices are endless. But it’s important to keep in mind that these things won’t make your theme stand out. The content is still the star of the show. If the images aren’t balanced on the feed, your theme will look like a photo dump that happens to have the same filter on it. To curate the perfect Instagram theme, choose what photos you plan to post before choosing a theme. I highly recommend laying these photos out in a nine-square grid as well so you can see how the photos blend together. 2. Don’t forget the captions. Sure, no one is going to see the captions of your Instagram photos when they’re looking at your theme in the grid-view, but they will see them when you post each photo individually. There will be times when an image you post may be of something abstract, like the corner of a building, an empty suitcase, or a pair of sunglasses. On their own, these things might not be so interesting, but a thoughtful caption that ties the image to your overall theme can help keep your followers engaged when they might otherwise check out and keep scrolling past your profile. If you’re having a bit of writer’s block, check out these 201 Instagram captions for every type of post. 3. Switch up your theme with color blocks. Earlier, we talked about choosing a theme that you can commit to for the long haul. But there’s an exception to that rule — color transitions. Some of the best themes aren’t based on a specific color at all. Rather than using the same color palette throughout the Instagram feed, you can have colors blend into one another with each photo. This way, you can include a larger variety of photos without limiting yourself to specific hues. A Cohesive Instagram Theme At Your Fingertips Instagram marketing is more than numbers. As the most visual social media platform today, what you post and how it looks directly affects engagement, followers, and how your brand shows up online. A cohesive Instagram theme can help your brand convey a value proposition, promote a product, or execute a campaign. Colors and filters make beautiful themes, but there are several additional ways to stop your followers mid-scroll with a fun, unified aesthetic. Editor's note: This post was originally published in August 2018 and has been updated for comprehensiveness.
人工智能论坛
2024年美国服装电商报告:从Temu到TikTok的跨代际变化
2024年美国服装电商报告
从Temu到TikTok的跨代际变化
AMZ123 获悉,近日,研究机构 tinuiti 发布了 2024 年服装营销研究报告。该报告基于对 1000 名经常网购服装的美国成年消费者的调查,从代际差异、购买渠道等方面对服装购物的最新趋势进行了分析和概述。一、Temu 的重要性日益增长自 2022 年 9 月进军美国市场以来,Temu 通过大规模且有效的广告营销在吸引美国消费者方面取得了重大进展。数据显示,近 40% 的美国服装消费者曾从 Temu 购买过服装。Z 世代在此平台购买过的比例最高,达到 52%,其次为千禧一代(43%)、X 世代(37%)和婴儿潮一代(21%)。当被问及对从 Temu 购买的服装产品质量的感受时,72% 的消费者表示满意,28% 的消费者表示不满意。在表示从未在 Temu 购买过产品的消费者中,37% 的消费者表示是担心产品质量。而尽管 Temu 在美国市场大力推广,仍有 26% 的消费者表示从未听说过它,还有 8% 的消费者则对配送速度表示了担忧。总体而言,到目前为止,Temu 在吸引年轻一代方面表现更好,在 Z 世代和千禧一代中的受欢迎度较高。数据显示,22% 的婴儿潮一代表示从未听说过这一电商平台,而在 Z 世代中比例只有 10%。二、在线服装购买量将增加尽管大量消费者表示通货膨胀持续影响购买服装的方式,但在过去一年中,24% 家庭收入 20 万美元或以上的消费者表示通货膨胀并未影响到服装购物,而在家庭收入低于 5 万美元的消费者中,只有 15% 表示服装购物未受通货膨胀影响。对于希望在省钱的同时享受多样选择的消费者来说,在线服装租赁服务极具吸引力。过去一年中,19% 的消费者曾从 Rentthe Runway、Nuuly 和 Taelor 等平台租过衣服,其中近三分之二表示将至少维持和过去一年一样的频率。在线服装租赁在年轻一代中也更受欢迎,33% 的 Z 世代和 26% 的千禧一代使用过此类服务,而婴儿潮一代只有 7%。当被问及未来一年服装购买量将如何变化时,30% 的消费者预计会在网上购买更多服装,而 24% 的消费者预计会在实体店购买更多。近一半的消费者表示线上和线下的服装购买量将保持不变。此外,预计未来一年增加服装网购量的人数高于预计减少购买的人数,而对于在实体店购买的消费者则相反。在年收入 20 万美元或以上的家庭中,29% 表示他们将购买比过去一年更多的服装,而只有 12% 表示购买量会减少。对于年收入低于 5 万美元的家庭,预计增加购买的比例达到 23%,预计减少购买的比例则为 20%。三、社媒渠道成为服装产品的主要发现地许多消费者认为社媒平台是最常能发现新产品并随后购买的渠道,占比 39%。其次为店内展示或招牌(29%)、搜索引擎(27%)和在线平台(20%)。其中 Facebook 占据首位,占比 28%,其次是 Instagram(18%)和 TikTok(17%)。不同代际的消费者常用的平台也存在差异,45% 的婴儿潮一代偏好 Facebook,而只有 6% 的 Z 世代选择该平台。相反,Z 世代更喜欢通过 TikTok 发现服装产品,比例达到 33%。根据调查,37% 的消费者会在社媒平台上关注服装品牌,其中 61% 的消费者表示是为了及时了解促销折扣信息。而对于 Z 世代来说,63% 的 Z 世代消费者会关注服装品牌,其中最主要的原因是为了获取新品发布情况。随着社媒平台的兴起,网红已成为许多消费者信赖的产品推荐来源。过去一年中,超过 40% 的消费者曾根据网红的推荐购买了服装,在 Z 世代中这一比例跃升至 70%,而婴儿潮一代中的比例仅为 17%。事实上,36% 的 Z 世代表示,他们大约一半或更多的服装购买都基于网红推荐。对于在线搜索服装产品的渠道,36% 的消费者选择零售商网站或应用,谷歌、必应等搜索引擎以 31% 的比例位居第二,还有 15% 的消费者表示最有可能在品牌网站或应用上开始在线服装产品搜索。而除了主导产品的发现外,社媒平台也正在成为搜索的重要渠道,9% 的消费者首先通过这一渠道进行搜索。四、虚拟试穿技术成为新兴功能当被问及产品详情页的哪些功能对评估是否购买最有帮助时,最受消费者欢迎的是图片参考,51% 的消费者选择了这一功能,其次是产品描述(43%)和评价反馈(41%),还有 38% 的消费者认为了解产品尺寸是否合适也很有帮助。对于婴儿潮一代消费者来说,最有效的功能和整体消费者基本一致,只有 5% 的婴儿潮一代认为视频是最有用的三个功能之一,而 28% 的 Z 世代将视频作为首选。与此同时,52% 的婴儿潮一代认为产品描述最有帮助,而在 Z 世代中只有 30% 如此认为。除了常规功能外,32% 的消费者表示曾使用过应用程序或其他技术进行虚拟试穿,此类功能的使用量正不断增加。在 Z 世代中,54% 的消费者使用过此类技术,千禧一代的比例达到 42%。X 世代和婴儿潮一代使用新兴功能的比例相对较小,分别为 28% 和 16%。五、亚马逊是在线服装购物的首要目的地目前,亚马逊仍是美国消费者首选的在线服装购买目的地,33% 消费者表示最可能在该平台上完成购买。其次是沃尔玛,但与亚马逊还存在很大差距,14% 的消费者选择了该平台。Nike 则排在第三位,占比 8%,许多消费者喜欢直接通过服装品牌制造商的网站进行购买。随着中国电商平台积极抢占美国市场的份额,8% 的消费者选择了 Temu 或 Shein。在 Z 世代中,有 17% 的服装购物者表示他们最有可能在 Temu 或 Shein 上完成购买,而 Shein 的受欢迎程度略高于 Temu。而被问及是否曾在特定社媒平台上直接购买服装产品时,29% 的消费者表示曾在 Facebook 上购买,在 Instagram 上直接购买的比例为 23%,在 TikTok 上购买的比例则为 19%。总体而言,社交电商在美国取得了一定发展。为了进一步了解社媒平台在服装购物中发挥的作用,该报告对在社媒平台上直接购买过服装(不是通过点击链接进入其他网站或应用程)的消费者进行了调查。数据显示,44% 消费者曾直接在 TikTok、Facebook 或 Instagram 上购买过服装,Z 世代消费者中比例高达 70%,千禧一代的比例达到 61%,而婴儿潮一代中只有 20% 曾通过此渠道购买。即使在年轻消费群体中,Z 世代和千禧一代也存在着显著差异。49% 的 Z 世代曾在 TikTok 上购买过服装,而千禧一代这一比例仅为 29%。相反,千禧一代更喜欢通过 Facebook 购买服装,比例达到 41%,而 Z 世代中这一比例仅为 26%。六、网购服装退货频率低于实体店购买调查显示,33% 的消费者从不会退回网购的服装,而 28% 的消费者表示从不退回实体店购买的服装。在退货频率方面,退货流程的繁琐程度一定程度上降低了网购退货的可能性。此外,34% 的消费者表示,他们过去一年中会订购多种尺寸或款式的服装,以便挑选最合适的一款,然后将其余的寄回。这种做法被称为“包围式购买”,虽然也适用于退货政策,但对品牌和零售商造成了一定的成本负担。在 Z 世代中,43% 的消费者表示在过去一年中订购了多款服装并部分退回,其中 30% 的 Z 世代退回了大约一半或更多的服装。在千禧一代和 X 世代中,这一比例分别为 42% 和 35%,而只有 21% 的婴儿潮一代抱有同样的想法。总体而言,美国消费者热衷于网购服装,其中中国电商平台和社媒平台发挥了极大的作用,且重要性仍在不断攀升。而年轻消费群体 Z 世代和千禧一代对服装领域的新兴事物接受度更高,在在线购买服装的人群中引领了时尚风潮和行业的数字化发展。
名创优品上半年业绩超预期:营收涨超两成达77.6亿元,净利润12.4亿元
名创优品上半年业绩超预期
营收涨超两成达77.6亿元,净利润12.4亿元
智通财经获悉,北京时间 8 月 30 日,名创优品集团发布了 2024 年上半年业绩报告。上半年,名创优品集团业绩稳健增长,毛利率、净新增门店等多项经营指标超预期,展现了其商业模式强大的韧性。财报显示,上半年名创优品集团营收同比增长 25% 至 77.6 亿元,毛利率 43.7%,较去年同期上升 4.1 个百分点,创历史新高。经调整后净利润(非国际财务报告准则)12.4 亿元,同比增长 18%,调整后净利润率 16.0%,并宣布派发中期现金股息 6.2 亿元。新增门店方面,集团门店数量突破 7000 家,实现了又一里程碑,净增门店数 502 家。其中,MINISO 海外市场和 TOP TOY 都迎来了史上开店最快的上半年,同店销售更是保持双位数增长,引领公司业绩稳步增长。全球市场版图持续扩张,超级门店挺入顶级商圈截至 2024 年 6 月 30 日,名创优品品牌全球门店数达 6868 家,净新增门店 455 家。其中,国内门店数 4115 家,净新增门店 189 家,在渠道高质量拓展的基础上,同店销售表现保持极强的韧性,收入同比增长 16%,领先于行业。得益于此,国内营收超 50 亿元,同比增长 17%,实现稳健增长。海外业务方面,上半年名创优品海外门店数达 2753 家,净新增门店 266 家,是名创优品进军海外市场以来新增门店数最多的上半年,为完成全年新增 550-650 家门店的目标注入了强心剂。此外,截至目前美国市场门店已经突破 200 家,名创优品也成为美国线下门店数量最多的亚洲消费品牌,现已进入美国 40 个大州。上半年,名创优品海外业务收入突破 27 亿,实现 43% 的同比增速。其中,直营市场收入同比增长超过 70%,直营市场占海外收入 56%,已超过代理市场。名创优品持续在全球顶级商圈打造“超级门店”样本,其已成为名创优品海外营收增长的主要引擎。上半年,名创优品陆续开出新加坡樟宜机场店、美国 American Dream IP 集合店等标杆大店。6 月 22 日,名创优品欧洲最大旗舰店亮相巴黎香榭丽舍大街,成为首个入驻巴黎香街的中国品牌,这是继去年 5 月成为首个进驻纽约时代广场的中国品牌后,名创优品再度挺进全球高势能商圈。IP 联名爆款频出,构建差异化发展优势自 2023 年提出全球品牌战略升级以来,名创优品定位全球 IP 联名集合店,紧扣 IP 和战略品类两个抓手,持续优化毛利水平。财报数据显示,名创优品上半年毛利率从去年同期 39.6% 提高到了 43.7%,增加了 4.1 个百分点,创历史新高。上半年,名创优品作为率先与 chiikawa 合作的中国品牌,联名推出涵盖毛绒公仔、生活用品、包饰等上百款联名产品。同时,名创优品推出 IP 快闪店型为消费者提供了新奇的购物体验,也成为 IP 产品销售的新渠道。今年二季度以来,名创优品 x chiikawa 主题快闪店在上海、北京、广州、中国香港等城市的核心商场陆续亮相,引发了消费者抢购热潮。此外,上半年名创优品上新了迪士尼皮克斯水果集市、芭比 65 周年等系列产品,通过对经典 IP 形象进行升级焕新,延长了 IP 运营周期,创造更多的销售机会。海外还特别上新了 BT21 系列 IP 产品,接连刷新多个海外市场 IP 销售纪录。截至 2024 年 6 月 30 日,名创优品与迪士尼、三丽鸥、漫威、芭比等超 100 个全球知名 IP 合作,面向全球消费市场持续不断地输出“好看、好玩、好用”的产品。随着 IP 战略进一步深化落地,2024 年上半年,名创优品 IP 产品销售占比超过 30%。其中,国内 IP 占比进一步提升至近 30%,销售同比增长近 40%,海外 IP 销售占比提升至近 50%,收入增长翻倍。名创优品正稳步向 2028 年超 50% 的 IP 产品销售占比这一目标迈进。TOP TOY 加快核心商圈布局,优化店态助力业绩增长名创优品集团旗下的 TOP TOY 通过积极布局核心商圈、推出独家新品等多维度举措,实现了业绩的超预期增长。财报数据显示,TOP TOY 上半年营收达到 4.3 亿元,同比增长 38%,连续 3 个季度实现盈利。在门店拓展方面,截至 2024 年 6 月 30 日,TOP TOY 的门店总数已增至 195 家,上半年净增 47 家,其中包括 21 家直营店和 174 家合伙人门店。从上海南京东路到武汉楚河汉街,TOP TOY 在各大城市的黄金商圈强势占位,推动潮玩文化的普及化进程。门店数量的扩张以及多样化店面形态的深入布局,为其业绩持续增长提供了有力支撑。今年上半年,TOP TOY 持续洞察兴趣消费趋势,推出了迪士尼疯狂动物城花语世界系列手办、酷洛米魔女的盛典系列手办等自研产品,通过主题和概念创新激发用户的消费热情。财报披露,TOP TOY 的自研产品占比超过 35%,且自研产品的平均终端零售毛利率约为 60%,显著提升了整体毛利率。此外,TOP TOY 精准把握营销节点,为用户带来了丰富而充满新意的消费体验。在六一活动期间,TOP TOY 单日全渠道业绩达到 2000 万元,同比增长 137%,展现了强劲的营收表现;其中,TOP TOY 与 B.DUCK 合作的深圳福田 COCO Park 首发签售快闪店,「寻宝派对系列盲盒」首发排队超千人,2 小时内即售罄,取得了极大的市场反响。名创优品围绕兴趣消费趋势,持续推进全球品牌战略升级,以“全球 IP 联名集合店”为最新品牌定位,朝着全球化超级品牌大步迈进,取得了显著的成绩。名创优品集团董事会主席兼首席执行官叶国富表示,“零售行业是长坡厚雪的赛道,我们坚持长期主义,坚持实事求是,坚持零售向善的胸怀和抱负,名创优品希望未来能够一直给全球消费者带来‘好看、好玩又好用’的产品、给员工带来有竞争力的职业发展机会,也给股东带来长期可持续的回报。”
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 SEO基础之用户停留时间(2024用户体验连载2)
SEO基础之用户停留时间(2024用户体验连载2)
第一个结果看起来很合适,所以你点击它。但是当你打开这个页面,你会发现这个网站既丑陋又难以理解,而且内容也没有什么帮助。所以5秒钟后,你点击返回按钮,回到搜索结果页。这次,你的页面停留时间就是是5秒。这个超级短暂的访问,它告诉谷歌,你对这个结果不满意。假设你点击了第二个结果。这一次,页面内容很精彩,而且网站很容易浏览。你在这个结果页上花了整整4分37秒阅读每个句子… … 然后点击回到结果继续你的研究。这么长的停留时间告诉谷歌你从这个结果中获得了很多价值。如果其他很多人也花很长时间在这个页面上,谷歌将会提高该页面的排名。现在,有一件事必须说明:停留时间和跳出率相似… 但他们不是一回事。跳出就是有人访问了一个页面,没有点击页面上的任何东西,然后点击了他们的返回按钮。人们在页面上花费2秒钟还是2个小时并不重要。如果用户点击回到搜索结果,这就是一个跳出。我们的搜索引擎排名因素研究确实发现了跳出率和首页谷歌排名之间的相关性。但这可能只是相关性,而不是因果关系。这是因为跳出率并不能告诉你很多关于搜索者是否满意某个特定的结果。(事实上跳出率高的页面排名并不一定就是不好的,有一种情况是,大多数搜索用户在看完一个页面后跳出,然后就不再点击搜索结果中的其他结果,谷歌同样会给予这样的页面比较高的排名,虽然这个页面的跳出率也很高,但是谷歌的理解是:这个页面的内容对于搜索者非常有帮助,不需要再看其他的结果页)但是页面驻留时间… ..可能就不一样了哦。。。二、为什么停留时间很重要? 我们已经知道搜索引擎(比如 Bing)在他们的算法中使用了停留时间:问题是: 谷歌关心停留时间吗? 他们从未公开确认或否认任何与“停留时间”有关的事情。 但有一些线索和迹象表明,谷歌确实使用停留时间作为排名信号。 例如,一位谷歌工程师曾说过:“因此,当搜索被发明时,就像谷歌多年前发明时一样,他们编写启发式算法,找出搜索和最佳搜索页面之间的关系。这些启发式方法运行良好,并且持续运行良好。但是谷歌现在正在将机器学习融入这个过程。因此,训练模型的目的是,当人们点击某个页面并停留在该页面上时,当他们返回或者当他们试图弄清楚这种关系时。”换句话说:谷歌的机器学习算法(RankBrain)非常关注搜用户在页面上花费的时间。(其实就是,停留时间)此外,几年前谷歌推出了一个有趣的新功能,让搜索用户可以在搜索结果页中隐藏一个特定的网站。他们怎么知道你想隐藏哪些网站?好吧,如果你很快从一个页面跳转过来,谷歌会提示你屏蔽整个网站:这就是他们对 “驻留时间” 的强烈感受。最后,Moz 有一篇有趣的相关研究。这项研究发现停留时间和谷歌排名之间有明显的相关性。有了这些,下面就是告诉大家–如何提高你网站停留时间的具体方法。三、如何提高页面停留时间-实操1.「 PPT 公式」(Preview-Proof-Transition)如果你想让人们在你的网站上花费很长时间,你需要马上把他们先吸引过来。这就是 PPT 公式发挥作用的地方。这是一个经过验证的内容介绍公式,专门为增加停留时间而设计。下面PPT公式:我们来分析一下。内容的第一行应该是内容的简短预览。-Preview这个预览可以让 Google 搜索者知道你的内容正是他们想要的。(这意味着他们会留下来)下面是一个博客例子:第二行和第三行是你的内容可以帮助搜索用户的证据。这里可以马上告诉人们,这就是他们要找的合适的内容。-PROOF请看如何在下面的介绍中使用PROOF:最后,用过渡来结束这一切。-TRANSITION这种过渡轻轻地将读者从你的介绍转移到内容的正文部分。下面是一个例子:要感谢 PPT 公式(以及你将要学习的其他策略) ,这篇文章页面平均停留时间达到了06:58。2.嵌入视频页面嵌入视频可以显著提高页面的停留时间。事实上,Wistia 的博客仅仅通过在内容中添加一个视频就增加了260% 的停留时间:有几种不同的方法可以在你的页面中嵌入视频。首先,你可以在文本内容中嵌入视频。例如-这是一个一分多钟的视频,如果有人看完整个视频(很多人都这么做) ,那么页面停留时间就轻松提高了1 分钟以上。你还可以在相关内容中嵌入视频。例如,在这篇文章中,你提到了产品使用指南。 你完全不用链接到你的使用指南文章页,而是嵌入一段 YouTube 产品使用指南视频,详细解释了这个过程。3. 写长内容这是一个简单的数学问题:读一篇3000字的文章要比读一篇300字的博客文章花费的时间更长。需要明确的是:不要在你的内容中填充一些无用的东西。相反, 要发布非常全面和深刻的高质量内容。这样搜索用户不仅能在你的页面上获得他们想要消费的内容,而且还可以大大提高他们待在你页面上的时间。 所以发布长内容很有必要哦!4. 社区和评论 一位谷歌员工曾经说过,一个社区可以在排名方面提供“很多”帮助:社区是直接的排名信号吗?或者是拥有一个活跃的社区间能接地帮助你排名更高?谷歌没有讲。不管怎样,根据经验,拥有一个社区肯定会提高页面的驻留时间。原因如下:首先,评论实际上是人们想要阅读的内容。例如,像这样的讨论可以让人们保持阅读,这样他们就不会点击返回按钮。此外,留言的人显然会在页面上花费额外的时间… … 这会提高你的页面的平均停留时间。5. 优化网页速度快节奏的时代下,人们在网上越来越缺乏耐心。如果你的网站需要很长时间才能加载出来,人们在阅读第一个单词之前就会点击离开。这就是为什么你要确保一定要优化你的网页速度。网页加载速度是一个确认的直接排名信号: (补充下:谷歌只将网站移动端的加载速度作为网站速度排名的指标,所以一定要确保移动端速度进行优化)页面速度会影响你的访问者是否会留下来。所以明智的选择就是尽可能地提高网站的加载速度。看看你自己网站的速度如何哦。。。(对于加载速度有几个工具网站大家可以来使用)谷歌速度检测工具(谷歌自己的,所以要重视这个工具)Gtmetrix (很多人都在用的一款工具)(至于如何加速,你来找我聊哦,O(∩_∩)O~)6. 把内容分成小块每周至少收到一次这样的评论:是因为文章写的很好吗? 不是。这是因为让内容非常容易阅读。具体来说,就是把内容分成几块。例如,你正在阅读的这篇文章。其实这篇文章用H2, H3子标题将每个主题分成不同的部分(通过文章头部的目录便可看出)。当然文章中还使用了大量的图片素材。这些视觉效果,不仅帮助用户更容易阅读,还将内容分解成小块。移动优化这听起来很简单,但请记住:如果你的网站很难使用,人们不会留下来。不幸的是,很多网站仍然没有进行移动设备优化。要检查你的页面是否针对移动设备进行了优化,请打开Google 搜索控制台:(没有的,自己注册下,链接下自己网站,不会的找我哦,需要自己能进入空间服务器)点击“移动可用性”。它还可以告诉你 Google 认为你网站上的哪些页面是糟糕的移动用户体验:你甚至可以得到问题的细节… 以及如何解决问题的步骤:衡量停留时间如何衡量停留时间?在谷歌分析GA或谷歌搜索控制台GSC中没有“停留时间”报告。不过-谷歌分析确实让你知道你的网站的 “平均时段Avg. Session Duration”。这是访客在你的网站上停留的平均时间。这是一个非常接近停留时间的概念。以下是如何查看:首先,登录谷歌分析。(别说你没有哦)然后点击“行为”→“网站内容”→“着陆页”然后,设置一个细分,这样你就只看到“有机流量”。瞧!你可以清楚地看到谷歌用户在你网站的每个页面上花费了多长时间:能用这些信息做什么?首先,看看那些是有效果的… 把经验应用到其他页面。例如,当我看到谷歌分析中这篇文章脱颖而出:总结下这个这面:它被分成许多不同的小块该页面包含很多自定义的视觉效果里面还有视频嵌入还使用了内部链接来展示人们可能想要阅读的其他内容。你还可以改进停留时间不好的页面。把停留时间长的页面的经验应用到那些停留时间不好的页面即可。并不复杂。什么是“好”的停留时间?简短的回答是: 这要看情况。答案很长:一个“好”的停留时间取决于几十个因素,例如:你的细分行业定位内容的类型人们用来找到你页面的查询(即是否符合用户搜索意图)季节性趋势还有更多因此,与其担心自己网页的停留时间不好,我建议使用刚刚学到的策略,集中精力提高你的整个网站停留时间。 祝你好运!本文转载自:https://www.xnbeast.com/blog/page/
 史上最好用的SEO工具之一ahrefs
史上最好用的SEO工具之一ahrefs
一、什么是Ahrefs工具?Ahrefs是一款搜索引擎优化软件工具,功能包含链接建设,关键词研究,竞争对手分析,排名跟踪和网站审计等。二、Afrefs工具的主要功能-教程指南1. 反向链接配置反向链接分析是Ahrefs的基本功能。使用该功能,只需将一个网站的主页输入到“site explorer” :会得到一个数据一览界面,上面有该网站的反向链接、各种指标和有机流量的信息。(稍后再详述)要深入了解该网站的链接配置,点击侧边栏中的“Backlinks”。你会得到一个完整的反向链接列表。如果一个网站有大量的反向链接,建议使用筛选细分“Link Type”→“ Dofollow”。这样的话,你就不用再去花时间看那些 nofollow 链接了。所以:现在你已经有了一个网站的dofollow链接列表,可以用这些信息做什么呢?首先,你可以找到链接到你竞争对手的页面… … 这些页面可能也可以链接到你的站点。例如,当埃克森查看指向 Ahrefs.com 的链接时,发现了这个页面:在这个页面,可以看到它还链接到许多不同的网站:(特别是写SEO工具的网站)所以如果埃克森的网站上有一篇关于SEO工具的文章, 就可以把文章推销给该网页的负责人。反复重复这个过程,直到你浏览完你的竞争对手的整个链接列表。其次,你可以利用竞争对手的链接配置来了解为什么人们链接到那个网站。例如,看看 Moz 的链接配置:可以注意到他们的链接中有很大一部分指向了他们在 Moz 博客上发表的研究文章:所以如果想从这些相同的网站上获得链接(很多SEO营销人员就是这么做的) ,了解原创数据和研究是一个很好的方法。2. “Link Intersect”「链接交叉」这是一个很棒的功能,很多人都不知道。以下是如何使用该功能:在导航栏顶部点击“ More”→“ Link Intersect”。然后,将两个或更多的竞争网站放入这些框:bingo! 你得到了一个链接到所有输入的竞争域名的网站列表。这个列表有什么作用?好吧,如果有人链接到一个你的竞争对手,这不能说明什么。但是如果一个网站链接到你三个竞争对手(却没有链接到你) ,想象一下,他们非常可能也会愿意链接到你。3.Best By Links“best by links”是网站上有最多反向链接的页面。根据经验,可以告诉你,这是 Ahrefs 整个工具包中最好的功能之一。举例来解释。前段时间,埃克森把 Moz网站 放进了 Ahrefs,看了一下“ Best By Links”报告。我们惊奇的发现:MOZ网站获得链接最多的页面是一些大型的终极指南内容。事实上,他们的第二权威网页是他们的初学者 SEO 指南文章。这个页面比MOZ网站除主页以外的其他页面有更多的反向链接。这时如果在同一个行业,就应该意识到,要发布更多的“权威指南型内容”。4.“New” Backlinks这个功能给出近期刚链接到你网站(或竞争对手网站)的网站列表。这些数据有什么作用?–它向你展示了正在发生的链接建设机会。例如,这里有一个五年前链接到moz的网站:如果你从事相同的行业,也许你也可以从那个页面得到一个链接。但是随着时间的推移,这个网站的管理者越来越不可能回到原来的页面并添加一个链接。再如,这里有一个moz网站这几天刚获得的链接: 写这篇新文章的人会比5年前发表过文章的人更容易接受添加你的链接。 总之,新的反向链接可以帮助你确定新的链接建设机会,你可以好好利用。5.“Lost” Backlinks“丢失”反向链接 丢失的反向链接就像听起来一样: 你得到一个页面列表,用来链接到你网站(或竞争对手网站)… 但最近删除了你的链接。针对这些链接,可以去获取丢失的链接。例如, ahrefs最近丢失了这个链接:如果ahrefs能找出那个人为什么删除他的链接,Ahrefs有时就能找回那个链接。注意: 有时候 Ahrefs 会显示“link removed” ,即使链接仍然存在。 所以一定要到那个页面去看看,确认你的链接是否确实被删除了。6.Keywords Explorerkeywords Explorer是 Ahrefs 的关键词研究工具。当你使用后你会发现该工具非常有用。为什么?因为它可以提供了数量惊人的数据。在这个关键词研究工具里:你会得到一些常见的指标,比如搜索量和关键词竞争度:但是关键字开发器的独特之处在于你可以看到一个关键词的“Return Rate”(人们搜索关键字的频率) :点击次数:付费点击结果与有机结果的百分比:「每次搜索的点击次数」 :甚至还有该关键词的谷歌首页 serp 分解。但总的来说,keyword explorer已经成为一个必用的关键词工具… 特别是在后面的阶段,决定不同的关键字。举一个真实的例子。近期埃克森在一个玻璃网站,纠结于是否使用关键词“tempered glass”为了帮助做决定,我们把这个关键词放进了 Ahrefs。这一页几乎给了我们做决定所需要的一切。我们查看了关键词搜索量:(目前来看ahrefs的关键词搜索量数据,比市场上大多数其它工具都更准确)在玻璃行业(B2B) ,33k 的搜索量相当可观,所以这是一个好兆头。接下来,埃克森看到关键词难度是24, 而且我们仅仅需要“27个外链”就能排名谷歌前10。所以这个关键词竞争难度不是很高,但搜索量还很大,这是一个非常积极的信号。接下来,埃克森查看了“点击量”和“每次搜索的点击”。这两个指标告诉我们,31% 搜索这个词的人最终会点击一个有机结果。虽然点击比率不高,但是庞大的搜索量基础带来的最终点击的数量还是比较客观的。然后,我们看到每次点击“ tempered glass”的平均成本是1.1美元。说明商业意图一般,转化可能是一般水平, 但是也大于全网CPC的平均值0.61美元。说明还是非常值得围绕这个词创作一些内容去优化一下。7. Ahrefs 中的名词术语及指标如果你开始使用 Ahrefs工具,你会注意到这个工具包含了很多术语和指标。(如“ UR”,“ Ahrefs Rank”和“ CTLDs distribution”)以下是这些术语的分解:URL Rating (UR)-网址评分: 网页的权重。 计算了指向该页面的链接的质量和数量的组合Domain Rating (DR)- 域名评分(DR) :是整个网站的 URL 分数(相当于MOZ domain authority)Anchors-锚文本: 网站链接中最常用的锚文本的列表。Referring Domains- 引用域: 链接到该页面或网站的唯一域名的网站的数量。CTLDs Distribution: 按顶级域名(.com,.edu. de 等)分类的网站链接种类。Ahrefs排名: 一个网站链接情况的全球排名。像 Alexa 一样,数字越小越好父主题Parent Topic: 关键字所属的宽泛主题(例如,“link building”的父主题为“ SEO”)Traffic Potential-流量潜力: 如果你在这个关键词的排名中位列第一,将获得的流量Also rank for-也排名: 前10位搜索结果也排名的关键字列表。 (例如,排名为“content marketing”的页面也可能也为“what is content marketing”排名)8.有机关键词和有机搜索流量这个功能可以得出一个域名排名的所有关键字… … 以及该网站目前从搜索引擎获得的流量。通过这张图表,可以看到这些指标随着时间的推移是如何变化的:可以看到数据还是比较新的。使用这个功能的第一个原因是查看竞争对手排名的每一个关键词:你甚至可以估算出他们每个关键词获得的流量:因此,如果你的网站有类似的域名权重,你也有机会来为这些关键词排名。9. 竞争域名这个报告提供了一个域名列表,这些域名试图对和你站点相同的关键词进行排名。例如,这份报告让ahrefs知道哪些网站在谷歌的自然搜索结果中与他竞争:所以你可以利用这个模块把自己的竞争对手网站记下来。但是说真的,这个功能对于自己的网站来说并不是特别有用。 毕竟,你可能已经对你的 SEO 竞争对手了如指掌。竞争域名报告对于那些刚做的新网站更有帮助。因为这份报告可以在几分钟内向你展示该网站的 SEO 情况。例如,你可以看到竞争对手是一些比较low的博客网站… 还是世界500强公司。(你可以借助这个信息了解这个行业的竞争情况)你还可以查看一些竞争网站的“Best By Links”报告。通过这种方式,可以了解哪种类型的内容在行业中效果最好。10.内容差距内容差距显示你的竞争对手已经排名的关键词,… 但你在这些词中没有获得排名。根据经验,这比分析一个网站更有帮助。 因为如果你发现两个竞争网站对同一关键词排名,那么你也有很大的机会可以排名。例如,LIKE.TG把Ahrefs的两个竞争对手的网站加入到这个功能中:(下面那行But the following target doesn’t rank for一定要填上自己的域名)然后点击“show kewords”按钮。就得到了一个4526个关键字的列表,这些词ahrefs可能都可以获得排名。11.Site Audit-网站审核这基本上是一个网络版的Screaming Frog。要使用它,请输入你的网站主页网址:等网站审核一段时间。(等待时间取决于网站有多少页面,这可能需要几分钟到几个小时)完成之后,你会得到一份关于网站所有页面的详尽的技术报告:包括被重定向、被Robots.txt阻止或者应用了noindex标记的页面。12. Paid Search付费搜索尽管Ahrefs首先是为SEO设计的,但它也包含一些有助于 PPC 活动的功能。要使用这个功能,需要把一个竞争网站放入 Ahrefs,然后点击“付费搜索paid search” :可以看到哪些广告为该网站带来了最大的流量:大多数付费访问者最终访问的着陆页:13. Alerts警示提醒如果你想站在SEO的顶端,这个警示提醒是很有帮助的。这是因为每当你或你的竞争网站得到一个新的反向链接… 或开始为一个新的关键字排名,你可以要求 Ahrefs 给你发送电子邮件通知。14. Domain Comparison域名比较这里是可以对2-5个站点进行全面比较。这个功能有什么用途?这是一个了解你的网站与竞争对手网站相比如何的好方法。例如,当埃克森把ahrefs和moz放到工具中比较时,发现:发现ahrefs在Ref domains这一项中落后了:所以相比匆忙创作更多内容,Ahrefs其实需要花更多时间在链接建设上。如果没有比较可能觉得48970个域名外链已经很多了。但是在一个疯狂竞争的行业,像 SEO 和数字营销,14k 引用域名才是可以的… 这还不足以一定保证在搜索结果中取胜。15.Content Explorer内容开发内容开发是为了向用户展示获得大量社交分享的内容而设计的,不一定是有很多反向链接的内容页。(基本上,它是BuzzSumo的一个迷你版)在内容开发中输入一个关键词或主题..。你会得到一个在社交媒体上有大量分享的文章的列表:如果想挖掘更深,你可以按日期、语言、字数等进行排序。16. Ahrefs定价毫无疑问:Ahrefs是一个为SEO专业人士设计的功能丰富的SEO 工具,并且它有相应的价格套餐。那么,Ahrefs 值的花钱买吗?这很难说,因为这取决于你实际使用多少功能以及你的营销预算。所以建议是利用他们的7天试用期,花费7美元(他们不提供免费试用)。试试本篇文章中列出的一些功能。看看它是如何为你提升SEO效果的。如果你喜欢,可以升级到付费计划,如果不喜欢,你只需要付7美元。17. 提示和高级策略寻找断开链接: Ahrefs 可以提供断链建设机会。它会向你展示一个网站的所有断开链接:(所以没有必要一次次的使用CheckMylink)分析锚文本: 在一定程度上, 关键词丰富的锚文本可以提高你的谷歌排名。 但如果你的锚文本过度优化,你可能会被谷歌处罚。所以要查看“锚文本Anchor”报告,确保你的锚文本大部分是由一般用语和品牌的锚文本组成:最佳链接增长页面: 这里显示你的网页近期(昨天、一周内、或者一个月内)正在获得的链接。对于搞清楚你所在行业的人链接的内容非常有帮助。批量分析: 如果你在做SEO代理,批量分析一定适合你。 与逐个分析 url 不同,你可以一次性分析多达200个 url:“顶极内容-Top Content”: 这里面是“最佳链接页面”的社交分享。 换句话说,你可以看到哪些页面在社交媒体上被分享最多:获得链接的内容页和获得分享的内容页(资源视频)之间可能有很大的不同。因此,如果你网页的首要目标是获得分享和引荐流量,你需要多留意一下“Top Content”的报告。三、如何免费使用Ahrefs工具其实Ahrefs一直有提供一些有限的免费工具服务。下面简单给大家列举一下:Webmaster Tool(网站管理员工具):这个工具需要你注册一个会员。登录后台之后,创建一个项目,然后可以从谷歌搜索控制台直接导入你的网站到ahrefs, (注:需要关联你的谷歌账号)或者也可以手动添加,并对网站所有权通过以下途径进行验证。验证所有权后,你便可以免费查看网站数据,DR, UR, 引用域,外链,流量,流量价值,等等。而且你还可以对自己验证的网站进行SEO审核。所以这个免费功能的一个前提是你有网站的管理权。另外Ahrefs网站管理员工具支持多网站导入,比如你的谷歌搜索控制台中有23个网站,可以一键全部导入,然后这23个网站都可以用Ahrefs免费查看数据。链接检查工具断链检查工具网站权重检查工具关键词生成工具等等建议大家优先使用第一个网站管理员工具,这个里面的功能几乎涵盖了下面讲到的每个免费小工具。本文转载自:https://www.xnbeast.com/blog/page/
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