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LIKE.TG出海|WhatsApp智能拓客大师云控 定制化营销工具,助力WhatsApp效率提升

2024-10-11 07:13:55
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LIKE.TG 成立于2020年,总部位于马来西亚,是首家汇集全球互联网产品,提供一站式软件产品解决方案的综合性品牌。唯一官方网站:www.like.tg

WhatsApp,作为全球主流的即时通讯平台,不仅提供了一个安全的沟通环境,还因其开放性和灵活性,成为企业进行营销推广和客户开发的热门选择。为了帮助企业更高效地利用WhatsApp进行营销推广,LIKE.TG--WhatsApp智能拓客大师云控打造而生,它是一款专门针对WhatsApp开发的高效获客工具,旨在帮助用户实现客户流量的快速增长。

最好用的WhatsApp云控系统:https://tool.like.tg/

免费试用请联系LIKE.TG✈官方客服: @LIKETGAngel

WhatsApp智能拓客大师云控主要功能

云控群控多开:允许用户在无需实体设备的情况下,通过网页云控群控大量WhatsApp账号。这种方式不仅降低了设备成本,还能够在一个网页运营管理多个WhatsApp账号,提高了操作的便捷性和效率。
一键养号:系统通过互动话术的自动化处理,帮助用户快速养成老号,从而提高账号的活跃度和质量。这对于提升账号的信任度和营销效果尤为重要。

社媒聚合营销:支持全球100多种语言的双向翻译功能,以及多账号聚合聊天,极大地方便了全球交流和团队协作。

WhatsApp智能拓客大师云控|系统具备多种功能,可以满足企业不同层面的需求

批量超链群发:支持文本,图片,语音,超链,模板内容群发,智能回复筛选客户,可自定义群发任务,任务结束生成数据报表。
批量协议拉群:提供稳定的WS拉群协议,将好友批量拉群,可设置多个群链接,自定义群人数,自动过滤已拉群用户,确保信息覆盖的最大化。
坐席数据可视化:支持实时粉丝监控、流量来源追踪、自动化标签、风险监控管理,生成可视化报告,帮助简化数据分析和优化营销策略。
好友添加计数+添加分流:支持好友添加计数以及添加分流功能,使好友添加过程更为有序。
账号资料继承和员工子账号:支持账号资料的继承,保留账号客户资料,开通员工子账号,提高团队协作和效率,简化账号管理流程。

通过实施WhatsApp智能拓客大师云控,企业可以获得以下效益:

提升运营工作效率,降低运营成本;通过自动化处理重复任务,释放人力资源,让团队专注于更有价值的工作。
增强用户体验:快速响应用户的需求,提供及时的服务,增加用户满意度和忠诚度。
优化营销效果:凭借精准的数据分析,调整营销策略,提高转化率。
 
免费试用请联系LIKE.TG✈官方客服: @LIKETGAngel
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LIKE.TG 专注全球社交流量推广,致力于为全球出海企业提供有关的私域营销获客、国际电商、全球客服、金融支持等最新资讯和实用工具。免费领取【WhatsApp、LINE、Telegram、Twitter、ZALO】等云控系统试用;点击【联系客服】 ,或关注【LIKE.TG出海指南频道】【LIKE.TG生态链-全球资源互联社区】了解更多最新资讯


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					10 Benefits That Explain the Importance of CRM in Banking
10 Benefits That Explain the Importance of CRM in Banking
The banking industry is undergoing a digital transformation, and customer relationship management (CRM) systems are at the forefront of this change. By providing a centralised platform for customer data, interactions, and analytics, CRMs empower banks to deliver personalised and efficient services, fostering customer loyalty and driving business growth. We’ll look closer at the significance of CRM in banking, exploring its numerous benefits, addressing challenges in adoption, and highlighting future trends and innovations. Additionally, we present a compelling case study showcasing a successful CRM implementation in the banking sector. 10 Questions to Ask When Choosing a CRM in Banking When selecting a top CRM platform for your banking institution, it is necessary to carefully evaluate potential solutions to ensure they align with your specific requirements and objectives. Here are 10 key questions to ask during the selection process: 1. Does the CRM integrate with your existing, financial and banking organisation and systems? A seamless integration between your CRM and existing banking systems is essential to avoid data silos and ensure a holistic view of customer interactions. Look for a CRM that can easily integrate with your core banking system, payment platforms, and other relevant applications. 2. Can the CRM provide a 360-degree view of your customers? A CRM should offer a unified platform that consolidates customer data from various touchpoints, including online banking, mobile banking, branches, and contact centres. This enables bank representatives to access a complete customer profile, including account information, transaction history, and past interactions, resulting in more personalised and efficient customer service. 3. Does the CRM offer robust reporting and analytics capabilities? Leverage the power of data by selecting a CRM that provides robust reporting and analytics capabilities. This will allow you to analyse customer behaviour, identify trends, and gain actionable insights into customer needs and preferences. Look for a CRM that offers customisable reports, dashboards, and data visualisation tools to empower your bank with data-driven decision-making. 4. Is the CRM user-friendly and easy to implement? A user-friendly interface is essential for ensuring that your bank’s employees can effectively utilise the CRM. Consider the technical expertise of your team and opt for a CRM with an intuitive design, clear navigation, and minimal training requirements. Additionally, evaluate the implementation process to ensure it can be completed within your desired timeframe and budget. What is a CRM in the Banking Industry? Customer relationship management (CRM) is a crucial technology for banks to optimise customer service, improve operational efficiency, and drive business growth. A CRM system acts as a centralised platform that empowers banks to manage customer interactions, track customer information, and analyse customer data. By leveraging CRM capabilities, banks can also gain deeper insights and a larger understanding of their customers’ needs, preferences, and behaviours, enabling them to deliver personalised and exceptional banking experiences. CRM in banking fosters stronger customer relationships by facilitating personalised interactions. With a CRM system, banks can capture and store customer data, including personal information, transaction history, and communication preferences. This data enables bank representatives to have informed conversations with customers, addressing their specific needs and providing tailored financial solutions. Personalised interactions enhance customer satisfaction, loyalty, and overall banking experience. CRM enhances operational efficiency and productivity within banks. By automating routine tasks such as data entry, customer service ticketing, and report generation, banking CRM software streamlines workflows and reduces manual labour. This automation allows bank employees to focus on higher-value activities, such as customer engagement and financial advisory services. Furthermore, CRM provides real-time access to customer information, enabling employees to quickly retrieve and update customer data, thereby enhancing operational efficiency. Additionally, CRM empowers banks to analyse customer data and derive valuable insights. With robust reporting and analytics capabilities, banks can identify customer segments, analyse customer behaviour, and measure campaign effectiveness. This data-driven approach enables banks to make informed decisions, optimise marketing strategies, and develop targeted products and services that cater to specific customer needs. CRM also plays a vital role in risk management and compliance within the banking industry. By integrating customer data with regulatory requirements, banks can effectively monitor transactions, detect suspicious activities, and mitigate fraud risks. This ensures compliance with industry regulations and safeguards customer information. In summary, CRM is a transformative technology that revolutionises banking operations. By fostering personalised customer experiences and interactions, enhancing operational efficiency, enabling data-driven decision-making, and ensuring risk management, CRM empowers banks to deliver superior customer service, drive business growth, and maintain a competitive edge. The 10 Business Benefits of Using a Banking CRM 1. Streamlined Customer Interactions: CRMs enable banks to centralise customer data, providing a holistic view of each customer’s interactions with the bank. This allows for streamlined and personalised customer service, improving customer satisfaction and reducing the time and effort required to resolve customer queries. 2. Enhanced Data Management and Analytics: CRMs provide powerful data management capabilities, enabling banks to collect, store, and analyse customer data from various sources. This data can be leveraged to gain valuable insights into customer behaviour, preferences, and buying patterns. Banks can then use these insights to optimise their products, services, and marketing strategies. 3. Increased Sales and Cross-Selling Opportunities: CRMs help banks identify cross-selling and upselling opportunities by analysing customer data and identifying customer needs and preferences. By leveraging this information, banks can proactively recommend relevant products and services, increasing sales and revenue. 4. Improved Customer Retention and Loyalty: CRMs help banks build stronger customer relationships by enabling personalised interactions and providing excellent customer service. By understanding customer needs and preferences, banks can proactively address issues and provide tailored solutions, fostering customer loyalty and reducing churn. 5. Enhanced Regulatory Compliance and Risk Management: CRMs assist banks in complying with industry regulations and managing risks effectively. By centralising customer data and tracking customer interactions, banks can easily generate reports and demonstrate compliance with regulatory requirements. CRMs and other banking software programs also help in identifying and managing potential risks associated with customer transactions. 6. Improved Operational Efficiency: CRMs streamline various banking processes, including customer onboarding, loan processing, and account management. By automating repetitive tasks and providing real-time access to customer information, CRMs help banks improve operational efficiency and reduce costs. 7. Increased Employee Productivity: CRMs provide banking employees with easy access to customer data and real-time updates, enabling them to handle customer inquiries more efficiently. This reduces the time spent on administrative tasks and allows employees to focus on providing exceptional customer service. 8. Improved Decision-Making: CRMs provide banks with data-driven insights into customer behaviour and market trends. This information supports informed decision-making, enabling banks to develop and implement effective strategies for customer acquisition, retention, and growth. 9. Enhanced Customer Experience: CRMs help banks deliver a superior customer experience by providing personalised interactions, proactive problem resolution, and quick response to customer inquiries. This results in increased customer satisfaction and positive brand perception.10. Increased Profitability: By leveraging the benefits of CRM systems, banks can optimise their operations, increase sales, and reduce costs, ultimately leading to increased profitability and long-term success for financial service customers. Case studies highlighting successful CRM implementations in banking Several financial institutions have successfully implemented CRM systems to enhance their operations and customer service. Here are a few notable case studies: DBS Bank: DBS Bank, a leading financial institution in Southeast Asia, implemented a CRM system to improve customer service and cross-selling opportunities. The system provided a 360-degree view of customers, enabling the bank to tailor products and services to individual needs. As a result, DBS Bank increased customer retention by 15% and cross-selling opportunities by 20%. HDFC Bank: India’s largest private sector bank, HDFC Bank, implemented a CRM system to improve customer service and operational efficiency. The system integrated various customer touch points, such as branches, ATMs, and online banking, providing a seamless experience for customers. HDFC Bank achieved a 20% reduction in operating costs and a 15% increase in customer satisfaction. JPMorgan Chase: JPMorgan Chase, one of the largest banks in the United States, implemented a CRM system to improve customer interactions and data management. The system provided a centralised platform to track customer interactions and data, allowing the bank to gain insights into customer behaviour and preferences. As a result, JPMorgan Chase increased customer interactions by 15% and improved data accuracy by 20%. Bank of America: Bank of America, the second-largest bank in the United States, implemented a CRM system to improve sales and cross-selling opportunities. The system provided sales teams with real-time customer data, across sales and marketing efforts enabling them to tailor their pitches and identify potential cross-selling opportunities. Bank of America achieved a 10% increase in sales and a 15% increase in cross-selling opportunities.These case studies demonstrate the tangible benefits of CRM in the banking industry. By implementing CRM systems, banks can improve customer retention, customer service, cross-selling opportunities, operating costs, and marketing campaigns. Overcoming challenges to CRM adoption in banking While CRM systems offer numerous benefits to banks, their adoption can be hindered by certain challenges. One of the primary obstacles is resistance from employees who may be reluctant to embrace new technology or fear job displacement. Overcoming this resistance requires effective change management strategies, such as involving employees in the selection and implementation process, providing all-encompassing training, and addressing their concerns. Another challenge is the lack of proper training and support for employees using the CRM system. Insufficient training can lead to low user adoption and suboptimal utilisation of the system’s features. To address this, banks should invest in robust training programs that equip employees with the knowledge and skills necessary to effectively use the CRM system. Training should cover not only the technical aspects of the system but also its benefits and how it aligns with the bank’s overall goals. Integration challenges can also hinder the successful adoption of CRM software in banking. Banks often have complex IT systems and integrating a new CRM system can be a complex and time-consuming process. To overcome these challenges, banks should carefully plan the integration process, ensuring compatibility between the CRM system and existing systems. This may involve working with the CRM vendor to ensure a smooth integration process and providing adequate technical support to address any issues that arise. Data security is a critical concern for banks, and the adoption of a CRM system must address potential security risks. Banks must ensure that the CRM system meets industry standards and regulations for data protection. This includes implementing robust security measures, such as encryption, access controls, and regular security audits, to safeguard sensitive customer information. Finally, the cost of implementing and maintaining a CRM system can be a challenge for banks. CRM systems require significant upfront investment in software, hardware, and training. Banks should carefully evaluate the costs and benefits of CRM adoption, ensuring that the potential returns justify the investment. Additionally, banks should consider the ongoing costs associated with maintaining and updating the CRM system, as well as the cost of providing ongoing training and support to users. Future trends and innovations in banking CRM Navigating Evolving Banking Trends and Innovations in CRM The banking industry stands at the precipice of transformative changes, driven by a surge of innovative technologies and evolving customer expectations. Open banking, artificial intelligence (AI), blockchain technology, the Internet of Things (IoT), and voice-activated interfaces are shaping the future of banking CRM. Open banking is revolutionising the financial sphere by enabling banks to securely share customer data with third-party providers, with the customer’s explicit consent. This fosters a broader financial ecosystem, offering customers access to a varied range of products and services, while fostering healthy competition and innovation within the banking sector. AI has become an indispensable tool for banking institutions, empowering them to deliver exceptional customer experiences. AI-driven chatbots and virtual assistants provide round-the-clock support, assisting customers with queries, processing transactions, and ensuring swift problem resolution. Additionally, AI plays a pivotal role in fraud detection and risk management, safeguarding customers’ financial well-being. Blockchain technology, with its decentralised and immutable nature, offers a secure platform for financial transactions. By maintaining an incorruptible ledger of records, blockchain ensures the integrity and transparency of financial data, building trust among customers and enhancing the overall banking experience. The Internet of Things (IoT) is transforming banking by connecting physical devices to the internet, enabling real-time data collection and exchange. IoT devices monitor customer behaviour, track equipment status, and manage inventory, empowering banks to optimise operations, reduce costs, and deliver personalised services. Voice-activated interfaces and chatbots are revolutionising customer interactions, providing convenient and intuitive access to banking services. Customers can utilise voice commands or text-based chat to manage accounts, make payments, and seek assistance, enhancing their overall banking experience. These transformative trends necessitate banks’ ability to adapt and innovate continuously. By embracing these technologies and aligning them with customer needs, banks can unlock new opportunities for growth, strengthen customer relationships, and remain at the forefront of the industry. How LIKE.TG Can Help LIKE.TG is a leading provider of CRM solutions that can help banks achieve the benefits of CRM. With LIKE.TG, banks can gain a complete view of their customers, track interactions, deliver personalised experiences, and more. LIKE.TG offers a comprehensive suite of CRM tools that can be customised to meet the specific needs of banks. These tools include customer relationship management (CRM), sales and marketing automation, customer service, and analytics. By leveraging LIKE.TG, banks can improve customer satisfaction, increase revenue, and reduce costs. For example, one bank that implemented LIKE.TG saw a 20% increase in customer satisfaction, a 15% increase in revenue, and a 10% decrease in costs. Here are some specific examples of how LIKE.TG can help banks: Gain a complete view of customers: LIKE.TG provides a single, unified platform that allows banks to track all customer interactions, from initial contact to ongoing support. This information can be used to create a complete picture of each customer, which can help banks deliver more personalised and relevant experiences. Track interactions: LIKE.TG allows banks to track all interactions with customers, including phone calls, emails, chat conversations, and social media posts. This information can be used to identify trends and patterns, which can help banks improve their customer service and sales efforts. Deliver personalised experiences: LIKE.TG allows banks to create personalised experiences for each customer. This can be done by using customer data to tailor marketing campaigns, product recommendations, and customer service interactions. Increase revenue: LIKE.TG can help banks increase revenue by providing tools to track sales opportunities, manage leads, and forecast revenue. This information can be used to make informed decisions about which products and services to offer, and how to best target customers. Reduce costs: LIKE.TG can help banks reduce costs by automating tasks, streamlining processes, and improving efficiency. This can free up resources that can be used to focus on other areas of the business. Overall, LIKE.TG is a powerful CRM solution that can help banks improve customer satisfaction, increase revenue, and reduce costs. By leveraging LIKE.TG, banks can gain a competitive advantage in the rapidly changing financial services industry.

					10 Ecommerce Trends That Will Influence Online Shopping in 2024
10 Ecommerce Trends That Will Influence Online Shopping in 2024
Some ecommerce trends and technologies pass in hype cycles, but others are so powerful they change the entire course of the market. After all the innovations and emerging technologies that cropped up in 2023, business leaders are assessing how to move forward and which new trends to implement.Here are some of the biggest trends that will affect your business over the coming year. What you’ll learn: Artificial intelligence is boosting efficiency Businesses are prioritising data management and harmonisation Conversational commerce is getting more human Headless commerce is helping businesses keep up Brands are going big with resale Social commerce is evolving Vibrant video content is boosting sales Loyalty programs are getting more personalised User-generated content is influencing ecommerce sales Subscriptions are adding value across a range of industries Ecommerce trends FAQ 1. Artificial intelligence is boosting efficiency There’s no doubt about it: Artificial intelligence (AI) is changing the ecommerce game. Commerce teams have been using the technology for years to automate and personalise product recommendations, chatbot activity, and more. But now, generative and predictive AI trained on large language models (LLM) offer even more opportunities to increase efficiency and scale personalisation. AI is more than an ecommerce trend — it can make your teams more productive and your customers more satisfied. Do you have a large product catalog that needs to be updated frequently? AI can write and categorise individual descriptions, cutting down hours of work to mere minutes. Do you need to optimise product detail pages? AI can help with SEO by automatically generating meta titles and meta descriptions for every product. Need to build a landing page for a new promotion? Generative page designers let users of all skill levels create and design web pages in seconds with simple, conversational building tools. All this innovation will make it easier to keep up with other trends, meet customers’ high expectations, and stay flexible — no matter what comes next. 2. Businesses are prioritising data management and harmonisation Data is your most valuable business asset. It’s how you understand your customers, make informed decisions, and gauge success. So it’s critical to make sure your data is in order. The challenge? Businesses collect a lot of it, but they don’t always know how to manage it. That’s where data management and harmonisation come in. They bring together data from multiple sources — think your customer relationship management (CRM) and order management systems — to provide a holistic view of all your business activities. With harmonised data, you can uncover insights and act on them much faster to increase customer satisfaction and revenue. Harmonised data also makes it possible to implement AI (including generative AI), automation, and machine learning to help you market, serve, and sell more efficiently. That’s why data management and harmonisation are top priorities among business leaders: 68% predict an increase in data management investments. 32% say a lack of a complete view and understanding of their data is a hurdle. 45% plan to prioritise gaining a more holistic view of their customers. For businesses looking to take advantage of all the new AI capabilities in ecommerce, data management should be priority number one. 3. Conversational commerce is getting more human Remember when chatbot experiences felt robotic and awkward? Those days are over. Thanks to generative AI and LLMs, conversational commerce is getting a glow-up. Interacting with chatbots for service inquiries, product questions, and more via messaging apps and websites feels much more human and personalised. Chatbots can now elevate online shopping with conversational AI and first-party data, mirroring the best in-store interactions across all digital channels. Natural language, image-based, and data-driven interactions can simplify product searches, provide personalised responses, and streamline purchases for a smooth experience across all your digital channels. As technology advances, this trend will gain more traction. Intelligent AI chatbots offer customers better self-service experiences and make shopping more enjoyable. This is critical since 68% of customers say they wouldn’t use a company’s chatbot again if they had a bad experience. 4. Headless commerce is helping businesses keep up Headless commerce continues to gain steam. With this modular architecture, ecommerce teams can deliver new experiences faster because they don’t have to wait in the developer queue to change back-end systems. Instead, employees can update online interfaces using APIs, experience managers, and user-friendly tools. According to business leaders and commerce teams already using headless: 76% say it offers more flexibility and customisation. 72% say it increases agility and lets teams make storefront changes faster. 66% say it improves integration between systems. Customers reap the benefits of headless commerce, too. Shoppers get fresh experiences more frequently across all devices and touchpoints. Even better? Headless results in richer personalisation, better omni-channel experiences, and peak performance for ecommerce websites. 5. Brands are going big with resale Over the past few years, consumers have shifted their mindset about resale items. Secondhand purchases that were once viewed as stigma are now seen as status. In fact, more than half of consumers (52%) have purchased an item secondhand in the last year, and the resale market is expected to reach $70 billion by 2027. Simply put: Resale presents a huge opportunity for your business. As the circular economy grows in popularity, brands everywhere are opening their own resale stores and encouraging consumers to turn in used items, from old jeans to designer handbags to kitchen appliances. To claim your piece of the pie, be strategic as you enter the market. This means implementing robust inventory and order management systems with real-time visibility and reverse logistics capabilities. 6. Social commerce is evolving There are almost 5 billion monthly active users on platforms like Instagram, Facebook, Snapchat, and TikTok. More than two-thirds (67%) of global shoppers have made a purchase through social media this year. Social commerce instantly connects you with a vast global audience and opens up new opportunities to boost product discovery, reach new markets, and build meaningful connections with your customers. But it’s not enough to just be present on social channels. You need to be an active participant and create engaging, authentic experiences for shoppers. Thanks to new social commerce tools — like generative AI for content creation and integrations with social platforms — the shopping experience is getting better, faster, and more engaging. This trend is blurring the lines between shopping and entertainment, and customer expectations are rising as a result. 7. Vibrant video content is boosting sales Now that shoppers have become accustomed to the vibrant, attention-grabbing video content on social platforms, they expect the same from your brand’s ecommerce site. Video can offer customers a deeper understanding of your products, such as how they’re used, and what they look like from different angles. And video content isn’t just useful for ads or for increasing product discovery. Brands are having major success using video at every stage of the customer journey: in pre-purchase consultations, on product detail pages, and in post-purchase emails. A large majority (89%) of consumers say watching a video has convinced them to buy a product or service. 8. Loyalty programs are getting more personalised It’s important to attract new customers, but it’s also critical to retain your existing ones. That means you need to find ways to increase loyalty and build brand love. More and more, customers are seeking out brand loyalty programs — but they want meaningful rewards and experiences. So, what’s the key to a successful loyalty program? In a word: personalisation. Customers don’t want to exchange their data for a clunky, impersonal experience where they have to jump through hoops to redeem points. They want straightforward, exclusive offers. Curated experiences. Relevant rewards. Six out of 10 consumers want discounts in return for joining a loyalty program, and about one-third of consumers say they find exclusive or early access to products valuable. The brands that win customer loyalty will be those that use data-driven insights to create a program that keeps customers continually engaged and satisfied. 9. User-generated content is influencing ecommerce sales User-generated content (UGC) adds credibility, authenticity‌, and social proof to a brand’s marketing efforts — and can significantly boost sales and brand loyalty. In fact, one study found that shoppers who interact with UGC experience a 102.4% increase in conversions. Most shoppers expect to see feedback and reviews before making a purchase, and UGC provides value by showcasing the experiences and opinions of real customers. UGC also breaks away from generic item descriptions and professional product photography. It can show how to style a piece of clothing, for example, or how an item will fit across a range of body types. User-generated videos go a step further, highlighting the functions and features of more complex products, like consumer electronics or even automobiles. UGC is also a cost-effective way to generate content for social commerce without relying on agencies or large teams. By sourcing posts from hashtags, tagging, or concentrated campaigns, brands can share real-time, authentic, and organic social posts to a wider audience. UGC can be used on product pages and in ads, as well. And you can incorporate it into product development processes to gather valuable input from customers at scale. 10. Subscriptions are adding value across a range of industries From streaming platforms to food, clothing, and pet supplies, subscriptions have become a popular business model across industries. In 2023, subscriptions generated over $38 billion in revenue, doubling over the past four years. That’s because subscriptions are a win-win for shoppers and businesses: They offer freedom of choice for customers while creating a continuous revenue stream for sellers. Consider consumer goods brand KIND Snacks. KIND implemented a subscription service to supplement its B2B sales, giving customers a direct line to exclusive offers and flavours. This created a consistent revenue stream for KIND and helped it build a new level of brand loyalty with its customers. The subscription also lets KIND collect first-party data, so it can test new products and spot new trends. Ecommerce trends FAQ How do I know if an ecommerce trend is right for my business? If you’re trying to decide whether to adopt a new trend, the first step is to conduct a cost/benefit analysis. As you do, remember to prioritise customer experience and satisfaction. Look at customer data to evaluate the potential impact of the trend on your business. How costly will it be to implement the trend, and what will the payoff be one, two, and five years into the future? Analyse the numbers to assess whether the trend aligns with your customers’ preferences and behaviours. You can also take a cue from your competitors and their adoption of specific trends. While you shouldn’t mimic everything they do, being aware of their experiences can provide valuable insights and help gauge the viability of a trend for your business. Ultimately, customer-centric decision-making should guide your evaluation. Is ecommerce still on the rise? In a word: yes. In fact, ecommerce is a top priority for businesses across industries, from healthcare to manufacturing. Customers expect increasingly sophisticated digital shopping experiences, and digital channels continue to be a preferred purchasing method. Ecommerce sales are expected to reach $8.1 trillion by 2026. As digital channels and new technologies evolve, so will customer behaviours and expectations. Where should I start if I want to implement AI? Generative AI is revolutionising ecommerce by enhancing customer experiences and increasing productivity, conversions, and customer loyalty. But to reap the benefits, it’s critical to keep a few things in mind. First is customer trust. A majority of customers (68%) say advances in AI make it more important for companies to be trustworthy. This means businesses implementing AI should focus on transparency. Tell customers how you will use their data to improve shopping experiences. Develop ethical standards around your use of AI, and discuss them openly. You’ll need to answer tough questions like: How do you ensure sensitive data is anonymised? How will you monitor accuracy and audit for bias, toxicity, or hallucinations? These should all be considerations as you choose AI partners and develop your code of conduct and governance principles. At a time when only 13% of customers fully trust companies to use AI ethically, this should be top of mind for businesses delving into the fast-evolving technology. How can commerce teams measure success after adopting a new trend? Before implementing a new experience or ecommerce trend, set key performance indicators (KPIs) and decide how you’ll track relevant ecommerce metrics. This helps you make informed decisions and monitor the various moving parts of your business. From understanding inventory needs to gaining insights into customer behaviour to increasing loyalty, you’ll be in a better position to plan for future growth. The choice of metrics will depend on the needs of your business, but it’s crucial to establish a strategy that outlines metrics, sets KPIs, and measures them regularly. Your business will be more agile and better able to adapt to new ecommerce trends and understand customer buying patterns. Ecommerce metrics and KPIs are valuable tools for building a successful future and will set the tone for future ecommerce growth.

					10 Effective Sales Coaching Tips That Work
10 Effective Sales Coaching Tips That Work
A good sales coach unlocks serious revenue potential. Effective coaching can increase sales performance by 8%, according to a study by research firm Gartner.Many sales managers find coaching difficult to master, however — especially in environments where reps are remote and managers are asked to do more with less time and fewer resources.Understanding the sales coaching process is crucial in maximising sales rep performance, empowering reps, and positively impacting the sales organisation through structured, data-driven strategies.If you’re not getting the support you need to effectively coach your sales team, don’t despair. These 10 sales coaching tips are easy to implement with many of the tools already at your disposal, and are effective for both in-person and remote teams.1. Focus on rep wellbeingOne in three salespeople say mental health in sales has declined over the last two years, according to a recent LIKE.TG survey. One of the biggest reasons is the shift to remote work environments, which pushed sales reps to change routines while still hitting quotas. Add in the isolation inherent in virtual selling and you have a formula for serious mental and emotional strain.You can alleviate this in a couple of ways. First, create boundaries for your team. Set clear work hours and urge reps not to schedule sales or internal calls outside of these hours. Also, be clear about when reps should be checking internal messages and when they can sign off.Lori Richardson, founder of sales training company Score More Sales, advises managers to address this head-on by asking reps about their wellbeing during weekly one-on-ones. “I like to ask open-ended questions about the past week,” she said. “Questions like, ‘How did it go?’ and ‘What was it like?’ are good first steps. Then, you need to listen.”When the rep is done sharing their reflection, Richardson suggests restating the main points to ensure you’re on the same page. If necessary, ask for clarity so you fully understand what’s affecting their state of mind. Also, she urges: Don’t judge. The level of comfort required for sharing in these scenarios can only exist if you don’t jump to judgement.2. Build trust with authentic storiesFor sales coaching to work, sales managers must earn reps’ trust. This allows the individual to be open about performance challenges. The best way to start is by sharing personal and professional stories.These anecdotes should be authentic, revealing fault and weakness as much as success. There are two goals here: support reps with relatable stories so they know they’re not struggling alone, and let them know there are ways to address and overcome challenges.For example, a seasoned manager might share details about their first failed sales call as a cautionary tale – highlighting poor preparation, aggressive posturing, and lack of empathy during the conversation. This would be followed by steps the manager took to fix these mistakes, like call rehearsing and early-stage research into the prospect’s background, business, position, and pain points.3. Record and review sales callsSales coaching sessions, where recording and reviewing sales calls are key components aimed at improving sales call techniques, have become essential in today’s sales environment. Once upon a time, sales reps learned by shadowing tenured salespeople. While this is still done, it’s inefficient – and often untenable for virtual sales teams.To give sales reps the guidance and coaching they need to improve sales calls, deploy an intuitive conversation recording and analysis tool like Einstein Conversation Insights (ECI). You can analyse sales call conversations, track keywords to identify market trends, and share successful calls to help coach existing reps and accelerate onboarding for new reps. Curate both “best of” and “what not to do” examples so reps have a sense of where the guide rails are.4. Encourage self-evaluationWhen doing post-call debriefs or skill assessments – or just coaching during one-on-ones – it’s critical to have the salesperson self-evaluate. As a sales manager, you may only be with the rep one or two days a month. Given this disconnect, the goal is to encourage the sales rep to evaluate their own performance and build self-improvement goals around these observations.There are two important components to this. First, avoid jumping directly into feedback during your interactions. Relax and take a step back; let the sales rep self-evaluate.Second, be ready to prompt your reps with open-ended questions to help guide their self-evaluation. Consider questions like:What were your big wins over the last week/quarter?What were your biggest challenges and where did they come from?How did you address obstacles to sales closings?What have you learned about both your wins and losses?What happened during recent calls that didn’t go as well as you’d like? What would you do differently next time?Reps who can assess what they do well and where they can improve ultimately become more self-aware. Self-awareness is the gateway to self-confidence, which can help lead to more consistent sales.5. Let your reps set their own goalsThis falls in line with self-evaluation. Effective sales coaches don’t set focus areas for their salespeople; they let reps set this for themselves. During your one-on-ones, see if there’s an important area each rep wants to focus on and go with their suggestion (recommending adjustments as needed to ensure their goals align with those of the company). This creates a stronger desire to improve as it’s the rep who is making the commitment. Less effective managers will pick improvement goals for their reps, then wonder why they don’t get buy-in.For instance, a rep who identifies a tendency to be overly chatty in sales calls might set a goal to listen more. (Nine out of 10 salespeople say listening is more important than talking in sales today, according to a recent LIKE.TG survey.) To help, they could record their calls and review the listen-to-talk ratio. Based on industry benchmarks, they could set a clear goal metric and timeline – a 60/40 listen-to-talk ratio in four weeks, for example.Richardson does have one note of caution, however. “Reps don’t have all the answers. Each seller has strengths and gaps,” she said. “A strong manager can identify those strengths and gaps, and help reps fill in the missing pieces.”6. Focus on one improvement at a timeFor sales coaching to be effective, work with the rep to improve one area at a time instead of multiple areas simultaneously. With the former, you see acute focus and measurable progress. With the latter, you end up with frustrated, stalled-out reps pulled in too many directions.Here’s an example: Let’s say your rep is struggling with sales call openings. They let their nerves get the best of them and fumble through rehearsed intros. Over the course of a year, encourage them to practice different kinds of openings with other reps. Review their calls and offer insight. Ask them to regularly assess their comfort level with call openings during one-on-ones. Over time, you will see their focus pay off.7. Ask each rep to create an action planOpen questioning during one-on-ones creates an environment where a sales rep can surface methods to achieve their goals. To make this concrete, have the sales rep write out a plan of action that incorporates these methods. This plan should outline achievable steps to a desired goal with a clearly defined timeline. Be sure you upload it to your CRM as an attachment or use a tool like Quip to create a collaborative document editable by both the manager and the rep. Have reps create the plan after early-quarter one-on-ones and check in monthly to gauge progress (more on that in the next step).Here’s what a basic action plan might look like:Main goal: Complete 10 sales calls during the last week of the quarterSteps:Week 1: Identify 20-25 prospectsWeek 2: Make qualifying callsWeek 3: Conduct needs analysis (discovery) calls, prune list, and schedule sales calls with top prospectsWeek 4: Lead sales calls and close dealsThe power of putting pen to paper here is twofold. First, it forces the sales rep to think through their plan of action. Second, it crystallises their thinking and cements their commitment to action.8. Hold your rep accountableAs businessman Louis Gerstner, Jr. wrote in “Who Says Elephants Can’t Dance?”, “people respect what you inspect.” The effective manager understands that once the plan of action is in place, their role as coach is to hold the sales rep accountable for following through on their commitments. To support them, a manager should ask questions during one-on-ones such as:What measurable progress have you made this week/quarter?What challenges are you facing?How do you plan to overcome these challenges?You can also review rep activity in your CRM. This is especially easy if you have a platform that combines automatic activity logging, easy pipeline inspection, and task lists with reminders. If you need to follow up, don’t schedule another meeting. Instead, send your rep a quick note via email or a messaging tool like Slack to level-set.9. Offer professional development opportunitiesAccording to a study by LinkedIn, 94% of employees would stay at a company longer if it invested in their career. When companies make an effort to feed their employees’ growth, it’s a win-win. Productivity increases and employees are engaged in their work.Book clubs, seminars, internal training sessions, and courses are all great development opportunities. If tuition reimbursement or sponsorship is possible, articulate this up front so reps know about all available options.Richardson adds podcasts to the list. “Get all of your salespeople together to talk about a podcast episode that ties into sales,” she said. “Take notes, pull key takeaways and action items, and share a meeting summary the next day with the group. I love that kind of peer engagement. It’s so much better than watching a dull training video.”10. Set up time to share failures — and celebrationsAs Forbes Council member and sales vet Adam Mendler wrote of sales teams, successful reps and executives prize learning from failure. But as Richardson points out, a lot of coaches rescue their reps before they can learn from mistakes: “Instead of letting them fail, they try to save an opportunity,” she said. “But that’s not scalable and doesn’t build confidence in the rep.”Instead, give your reps the freedom to make mistakes and offer them guidance to grow through their failures. Set up a safe space where reps can share their mistakes and learnings with the larger team — then encourage each rep to toss those mistakes on a metaphorical bonfire so they can move on.By embracing failure as a learning opportunity, you also minimise the likelihood of repeating the same mistakes. Encourage your reps to document the circumstances that led to a missed opportunity or lost deal. Review calls to pinpoint where conversations go awry. Study failure, and you might be surprised by the insights that emerge.Also — and equally as important — make space for celebrating big wins. This cements best practices and offers positive reinforcement, which motivates reps to work harder to hit (or exceed) quota.Next steps for your sales coaching programA successful sales coach plays a pivotal role in enhancing sales rep performance and elevating the entire sales organisation. Successful sales coaching requires daily interaction with your team, ongoing training, and regular feedback, which optimises sales processes to improve overall sales performance. As Lindsey Boggs, global director of sales development at Quantum Metric, noted, it also requires intentional focus and a strategic approach to empower the sales team, significantly impacting the sales organisation.“Remove noise from your calendar so you can focus your day on what’s going to move the needle the most — coaching,” she said. Once that’s prioritised, follow the best practices above to help improve your sales reps’ performance, focusing on individual rep development as a key aspect of sales coaching. Remember: coaching is the key to driving sales performance.Steven Rosen, founder of sales management training company STAR Results, contributed to this article.
WS-WhatsApp
LIKE.TG |  How to Send Bulk WhatsApp Messages Without Saving Contacts
LIKE.TG | How to Send Bulk WhatsApp Messages Without Saving Contacts
In today's fast-paced digital world, businesses and individuals alike use WhatsApp for communication. It’s a fast, reliable, and convenient way to stay in touch with clients, friends, or colleagues. But when it comes to sending messages to a large group of people, saving individual contacts beforehand can be a time-consuming and cumbersome task.Imagine trying to send a promotional offer or event update to hundreds of people, and having to save each phone number to your contact list. It’s not just inefficient; it also clutters your contact list with numbers that you may never use again.But what if there was a way to bypass this? Enter LIKE.TG WhatsApp, a powerful tool that allows you to send bulk WhatsApp messages without having to save numbers. Whether you're a small business owner, a marketer, or simply coordinating with a large group, this method will save you time, simplify the process, and keep your phonebook clutter-free.In this guide, we'll walk you through the benefits of sending bulk WhatsApp messages without saving contacts and introduce LIKE.TG WhatsApp as the ideal solution to make the process seamless, efficient, and stress-free.Why Should You Send Bulk WhatsApp Messages Without Saving Numbers?Sending bulk messages on WhatsApp is a powerful communication tool for any business or individual, but saving contacts manually can be tedious. Here's why sending bulk WhatsApp messages without saving numbers is the best choice:Time EfficiencyManually adding contacts to your phonebook is time-consuming, especially if you’re sending messages to a large group. By skipping this step, you can send messages quickly and efficiently without the need for constant updating of your contact list.Clean and Organized ContactsBy avoiding the need to save temporary or one-time contacts, your phonebook stays organized. There's no unnecessary clutter from people you may not contact again in the future.Seamless Integration with ToolsWith LIKE.TG WhatsApp, you can effortlessly upload contacts from Google Sheets, Excel, or CSV files, allowing for automatic and smooth message dispatch.Targeted and Professional CommunicationWhether you're sending promotions to potential customers, event reminders to attendees, or general updates to clients, sending messages without saving contacts helps maintain a professional, personalized approach.Ideal for Marketing Campaigns and Customer OutreachSending mass messages, like special offers or appointment reminders, can be made more efficient. By using LIKE.TG WhatsApp, you can deliver your message to a large audience while keeping it personal and engaging.The Power of LIKE.TG WhatsApp for Bulk MessagingLIKE.TG WhatsApp is designed to make bulk messaging easy, fast, and reliable. It integrates directly with WhatsApp Web, providing businesses, marketers, and even individuals with a tool that streamlines communication without cluttering your contact list.Key Features of LIKE.TG WhatsApp:Effortless WhatsApp Web Integration: Easily connect LIKE.TG WhatsApp to your WhatsApp Web account and start sending messages in bulk.Simple Data Imports: Import your contact list in various formats such as Google Sheets, Excel, or CSV for better organization.Personalized Messages: Use placeholders to personalize each message with unique information such as the recipient’s name, product details, or event date.Media Attachments: Enhance your message by attaching images, videos, and other multimedia to make your communication more engaging.Random Time Gaps: Send messages with random time gaps between them to avoid being flagged by WhatsApp’s anti-spam algorithms.By using LIKE.TG WhatsApp, businesses and marketers can scale their WhatsApp outreach effectively and efficiently, sending targeted and personalized messages at the right time.How to Send Bulk WhatsApp Messages Using LIKE.TG WhatsAppSending bulk WhatsApp messages without saving contacts becomes an effortless task with LIKE.TG WhatsApp. Follow these easy steps to get started:Install LIKE.TG WhatsAppBegin by downloading and installing LIKE.TG WhatsApp on your computer. It integrates smoothly with WhatsApp Web for an intuitive experience.Link Your WhatsApp AccountOpen WhatsApp Web and scan the QR code using your WhatsApp mobile app to link your account.Prepare Your DataCreate a Google Sheet, Excel file, or CSV document with your contact list. Ensure the numbers are formatted with the correct country code, without spaces or special characters.Customize Your MessageWrite a message that includes placeholders like "{name}" to personalize each message for every recipient. Add images or documents to enhance the message and make it more engaging.Send Messages in BulkOnce everything is set up, use LIKE.TG WhatsApp to send messages in bulk. You can customize the frequency of the messages by setting random time intervals between them to avoid triggering WhatsApp’s spam filters.Tips for Effective Bulk WhatsApp MessagingTo get the most out of your bulk WhatsApp messages, consider these helpful tips:Avoid Spam FlagsUse Random Time Gaps: Sending too many messages in a short time can trigger WhatsApp’s spam detection. Random time gaps between messages make your activity appear more natural and safe.Limit the Number of Recipients: Avoid sending messages to an excessively large number of contacts in one go to prevent being flagged.Correctly Format Your NumbersEnsure all phone numbers are formatted correctly with the proper country codes. A simple formatting mistake can result in messages failing to send.Personalize Your MessagesPersonalizing each message increases engagement. Using variables like recipient names or order details makes your communication feel more genuine and less like spam.Use Multimedia WiselyAdding attachments like product images, event flyers, or documents can make your message more impactful, but make sure the media size is optimized to avoid delays in delivery.Respect Privacy and ComplianceAlways ensure that your messages are relevant to the recipients and offer an option to opt out of further messages. This builds trust and ensures compliance with privacy regulations.ConclusionWith LIKE.TG WhatsApp, sending bulk messages without saving contacts has never been easier or more efficient. Whether you're promoting a product, sharing an update, or sending reminders, LIKE.TG WhatsApp helps you streamline your communication while keeping your contact list clean and organized. By following the steps outlined above and using the provided tips, you can elevate your bulk WhatsApp messaging campaigns, making them more effective, personalized, and professional.
LIKE.TG出海 | 如何在不保存联系人号码的情况下发送批量WhatsApp消息
LIKE.TG出海 | 如何在不保存联系人号码的情况下发送批量WhatsApp消息
在今天这个数字化时代,WhatsApp已经成为了个人和企业日常交流的重要工具。无论是与客户、朋友还是同事联系,WhatsApp都提供了一个快速、可靠且便捷的沟通方式。然而,当需要向大量人员发送信息时,传统的保存每个联系人的方式可能会让人觉得繁琐且耗时。试想一下,如果你需要发送一次促销活动或事件更新,必须先保存每个联系人的电话号码。这个过程不仅效率低下,而且还会让你的联系人列表充满那些可能永远不会再次使用的号码。那么,是否有更智能的方法来解决这个问题呢?使用LIKE.TG WhatsApp工具,你可以轻松地发送批量WhatsApp消息,而无需保存联系人号码。无论你是小企业主、营销人员,还是需要与大群体协调的个人,这种方法不仅节省时间,还能简化流程,保持通讯录的整洁。我们将探讨如何在不保存号码的情况下发送批量WhatsApp消息,介绍LIKE.TG WhatsApp这一高效工具,并帮助你掌握简化WhatsApp通讯的技巧。为什么要在不保存号码的情况下发送批量WhatsApp消息?对于许多企业和个人来说,发送批量WhatsApp消息是一种高效的沟通方式。然而,手动保存联系人号码的过程既繁琐又浪费时间。以下是选择不保存号码的原因:节省时间手动保存联系人不仅耗时,而且效率低下。通过跳过这个步骤,你可以更专注于撰写有价值的消息,而不是花时间处理联系人列表。保持联系人列表整洁避免保存临时或一次性的联系人号码,可以让你的通讯录保持简洁,没有无用的号码。与工具的无缝集成使用LIKE.TG WhatsApp,你可以直接从Google Sheets、Excel或CSV文件导入联系人列表,使消息发送过程更加自动化和高效。针对性强的沟通无论是向潜在客户发送促销信息、向活动参与者发送提醒,还是向客户提供更新,使用LIKE.TG WhatsApp发送消息,可以确保信息针对性强,同时保持专业且个性化。适合营销活动和客户拓展使用LIKE.TG WhatsApp,你可以高效地发送促销信息、活动提醒等,同时避免为每个联系人的添加而浪费时间。LIKE.TG WhatsApp工具的优势LIKE.TG WhatsApp旨在使批量消息发送变得简单、高效且可靠。它直接与WhatsApp Web集成,帮助企业、营销人员甚至个人轻松发送消息,而无需担心保存联系人号码的问题。LIKE.TG WhatsApp的主要特点:WhatsApp Web无缝集成:轻松将LIKE.TG WhatsApp与WhatsApp Web账户连接,开始批量发送消息。简单的数据导入:可以从Google Sheets、Excel或CSV文件导入联系人列表,更好地管理和组织联系人。个性化消息:利用占位符,在每条消息中加入收件人的姓名、订单号或活动日期等信息,使消息更加个性化。媒体附件:添加图片、视频或文件,使消息更具吸引力和互动性。随机时间间隔:设置随机时间间隔发送消息,以避免触发WhatsApp的反垃圾邮件算法。使用LIKE.TG WhatsApp,企业和营销人员可以高效地扩大WhatsApp消息的覆盖面,确保每条消息都专业且有吸引力。如何使用LIKE.TG WhatsApp发送批量消息通过LIKE.TG WhatsApp发送批量WhatsApp消息已经变得非常简单。只需按照以下步骤进行操作:安装LIKE.TG WhatsApp首先,下载并安装LIKE.TG WhatsApp插件。它与WhatsApp Web的集成非常顺畅,可以为你提供一个直观的使用体验。连接WhatsApp账户打开WhatsApp Web,扫描二维码并使用手机连接账户。准备数据创建Google Sheet、Excel或CSV文件并整理你的联系人列表。确保号码格式正确,包含国家代码,不含空格或特殊字符。定制消息内容撰写包含占位符的消息,例如"{name}",使每条消息都能根据收件人的信息进行个性化。你还可以添加图片或文件附件,以增强消息内容的互动性。批量发送消息设置完成后,使用LIKE.TG WhatsApp批量发送消息。你可以通过设置随机时间间隔,确保消息发送自然且不容易被系统检测为垃圾信息。提升批量WhatsApp消息的效果的小技巧发送批量消息时,以下小技巧能帮助你提高信息的传达效果:避免被标记为垃圾信息使用随机时间间隔:发送太多消息时可能触发WhatsApp的反垃圾信息算法。通过设置随机间隔,信息发送看起来更自然,减少被标记的风险。限制每次发送的数量:避免短时间内向过多联系人发送消息,以防被系统标记为异常行为。正确格式化联系人号码确保所有电话号码格式正确,包含国家代码,避免使用空格或特殊字符。个性化消息通过个性化信息,如姓名或订单号,使消息更加有吸引力。个性化的消息比普通的批量信息更能吸引读者的注意。明智地使用媒体附件附件能增强消息的吸引力,但要确保附件文件大小适合发送,避免文件过大导致发送失败。尊重隐私并遵守规定确保你的消息是相关且有价值的,同时提供取消订阅的选项,以增强信任并符合隐私法规。通过使用LIKE.TG WhatsApp,你可以在不保存联系人号码的情况下轻松发送批量WhatsApp消息。无论是促销、提醒还是更新,通过LIKE.TG WhatsApp,你可以优化信息发送流程,保持通讯录整洁,轻松高效地与大群体进行沟通。遵循本文中的操作步骤和技巧,你将能够提升批量WhatsApp消息的效果,确保信息传递精准、个性化和专业。
LIKE.TG | How to Write an Effective WhatsApp Unban Request: Increase Your Chances of Getting Your Account Back 
LIKE.TG | How to Write an Effective WhatsApp Unban Request
Increase Your Chances of Getting Your Account Back 
WhatsApp has become one of the most widely used messaging apps worldwide, essential for staying connected with friends, family, and even for business. If you’ve ever had your WhatsApp account banned, you know how frustrating it can be, especially when you rely on it daily. But don’t panic—there’s a solution. A well-crafted unban request can make a big difference in getting your account back. In this guide, we’ll walk you through how to write an effective WhatsApp unban request, helping you increase your chances of success.Why Was Your WhatsApp Account Banned?Before diving into how to craft the perfect unban request, it’s important to understand why WhatsApp might have banned your account. WhatsApp has strict guidelines to maintain a safe and reliable environment for all users. If you violate any of these rules, your account could be suspended. Here are the most common reasons why people get banned on WhatsApp:Violating WhatsApp’s Terms of ServiceWhatsApp has clear rules for what is and isn’t allowed on the platform. Sharing illegal content, engaging in hate speech, or any kind of harmful behavior can result in an account ban. Even if these actions were accidental, WhatsApp takes them very seriously and may suspend your account.Using Unofficial AppsSome users might turn to unofficial versions of WhatsApp like GB WhatsApp or WhatsApp Plus, hoping for extra features. While these apps may offer more customization, they are against WhatsApp’s policy. Using them can lead to a ban.Sending Mass Messages or SpamWhatsApp actively monitors for spammy behavior. If you send too many messages to people who don’t know you, or if you send unsolicited bulk messages, your account may be flagged as spam, leading to a ban.Being Reported by OthersIf several users report your account for suspicious activity or harassment, WhatsApp will investigate. If they find that you violated their terms, they may suspend your account.Types of BansWhatsApp typically issues two types of bans: temporary and permanent.Temporary BanTemporary bans serve as a warning and typically last a few hours or days. They are usually triggered by using third-party apps or spamming behavior. Once the ban period expires, you can resume using WhatsApp.Permanent BanPermanent bans are issued for serious or repeated violations. If your account is permanently banned, you will lose access to it forever. However, if you believe the ban was a mistake, you can submit an appeal for review, though getting your account reinstated is difficult.How to Write an Effective WhatsApp Unban RequestIf your WhatsApp account has been banned, don’t panic. A well-crafted, polite unban request can help you get your account back. Here’s what to include in your request to increase your chances of success:Clearly Explain What HappenedStart by explaining why your account was banned. Be honest and straightforward. If you used a third-party app or sent too many messages, admit it. If you’re unsure why you were banned, briefly mention that and express your willingness to cooperate.Apologize and Take ResponsibilityIf you made a mistake, such as using an unofficial app, apologize for it. Let WhatsApp know that you’ve removed the app from your phone and will only use the official version of WhatsApp going forward. Taking responsibility shows that you’re committed to following the rules.Promise to Follow the RulesEnd your message by assuring WhatsApp that you will follow all of their guidelines in the future. Mention that you understand the importance of using the official app and avoiding spam. If you use WhatsApp for business purposes, you may want to consider switching to a WhatsApp Business account.Tips for Writing an Effective WhatsApp Unban RequestWhen writing your unban request, keep these tips in mind:Be polite: A respectful tone can go a long way in showing that you value WhatsApp’s community guidelines.Be concise: Keep your message to the point. Avoid irrelevant details.Be honest: Always tell the truth about what happened. Lying can make the situation worse.WhatsApp Unban Request TemplatesTo make it easier, we’ve created some unban request templates you can use depending on your situation. Simply choose the one that applies to you and modify it as necessary.Template 1: General Unban RequestDear WhatsApp Support Team,I hope this message finds you well. I recently discovered that my WhatsApp account has been banned. I am unsure of the exact reason, but I have always strived to follow WhatsApp’s guidelines. If I inadvertently violated any rules, I sincerely apologize.Please review my account. I promise to adhere to all WhatsApp guidelines moving forward. Thank you for your time and consideration.Best regards,[Your Phone Number]Template 2: Unban Request for Unauthorized AppsDear WhatsApp Support Team,I am writing regarding the ban on my WhatsApp account. I realize that using unauthorized apps, such as GB WhatsApp, is against WhatsApp’s terms of service. I deeply regret using these apps and have already removed them from my phone.I will only use the official WhatsApp app from now on. Please consider unbanning my account. WhatsApp is vital for staying in touch with my family and colleagues, and I would greatly appreciate your help.Sincerely,[Your Phone Number]Template 3: Unban Request for Spamming or Bulk MessagingDear WhatsApp Support Team,I recently discovered that my WhatsApp account was banned, and I believe this may be due to sending a large number of messages. I understand that this might have triggered WhatsApp’s spam filters.I apologize for any inconvenience caused. My intention was never to violate WhatsApp’s rules, and I will be more careful with my messaging in the future. Please review my account and consider unbanning it.Thank you for your understanding.Best regards,[Your Phone Number]Submitting Your Unban RequestOnce you’ve written your unban request, you can submit it directly through WhatsApp’s in-app support feature or via email. Make sure to include your phone number so they can easily locate your account. After submitting, be patient—response times can vary.How to Avoid Future WhatsApp BansTo prevent future bans, follow these tips:Stick to WhatsApp’s rules: Familiarize yourself with WhatsApp’s terms of service and avoid sharing illegal or harmful content.Don’t use third-party apps: Always use the official WhatsApp app to avoid security risks and bans.Don’t spam: Be mindful of sending too many messages to people you don’t know.By following these best practices, you can keep your account safe and avoid unnecessary bans.ConclusionWhile getting banned from WhatsApp can be frustrating, submitting a clear, respectful unban request can significantly increase your chances of getting your account reinstated. Be honest, polite, and follow the rules to ensure a smooth process. Hopefully, with the templates and tips provided in this guide, you’ll be able to restore your account and continue using WhatsApp without any issues.
云产品
SRG:2024上半年全球云服务和基础设施收入同比增长23%
SRG
2024上半年全球云服务和基础设施收入同比增长23%
Synergy Research Group的最新数据显示,在云服务和基础设施市场,2024年上半年运营商和供应商的收入达到4270亿美元,比2023年上半年增长了23%。在这种情况下,最近有一个趋势发生了逆转。很长一段时间以来,云服务的增长速度远远超过云数据中心基础设施支出的增长速度,但在对生成式人工智能技术的大量投资的推动下,这种情况暂时发生了转变。 今年上半年,IaaS、PaaS和SaaS的平均增长率为21%,而公共云和私有云数据中心的支出平均增长率为30%。云服务市场的规模仍然是支持数据中心支出的两倍。随着超大规模运营商继续推动更广泛的IT市场,他们的基础设施足迹也在增长。与2023年上半年相比,已经庞大的数据中心网络的运营能力增长了24%。更令人印象深刻的是,随着继续加大投资,未来数据中心的规模增长了47%。 SaaS和云基础设施服务,整个市场的领导者是微软、亚马逊、谷歌和Salesforce。在数据中心硬件和软件方面,ODM继续占据着很大的市场份额,因为超大规模运营商使用自己设计的服务器,由合同制造商提供。除了ODM之外,市场的领导者还有戴尔、微软、超微和惠普。在这方面,英伟达的影响力正在迅速增长,它向服务器供应商、其他技术公司、企业以及直接向超大规模运营商销售产品。 从地理上看,虽然云市场在世界各地都在强劲增长,但美国仍然是一个重心。2024年上半年,美国占所有云服务收入的44%,超大规模数据中心容量的53%,云数据中心硬件和软件市场的47%。在所有服务和基础设施市场中,绝大多数领先企业都是美国公司。其次是中国公司,占所有云服务收入的8%,超大规模数据中心容量的16%。
亚马逊云科技高可靠性秘密武器:基础设施到技术架构的韧性之道
亚马逊云科技高可靠性秘密武器
基础设施到技术架构的韧性之道
作为全球领先的云计算服务提供商,亚马逊云科技通过其高度可靠的基础设施和技术架构,为客户提供强大而灵活的计算、存储和数据库服务、AI等服务。屹立行业之巅,亚马逊云科技为何能引领云计算行业十几年,其秘密武器是打造的从基础设施到技术架构再到运营机制全链路韧性技术。 在近期亚马逊云科技媒体沟通会上,亚马逊云科技大中华区解决方案架构总经理代闻详细阐述了韧性技术背后的逻辑和思考。 如何打造高可靠的云服务 亚马逊云科技在2006年开创性地发布了第一款云服务,时至今日,亚马逊云科技提供了超过 240 种功能全面的服务。 代闻首先披露了一组数据,“亚马逊云科技去年每天稳定启动的Amazon EC2实例超过1亿,每秒 API请求数高达100万亿。正是因为做对了很多事情,才有今天全球数百万客户的选择和信任。”这在云计算行业可谓是首屈一指。 在代闻看来这些事故背后的风险包括: 基础设施层——括数据中心、主机、机架、网络故障,或自然灾害导致的损坏 架构设计层——数据状态、应用程序状态异常、依赖项失效等 运营机制层——由运维操作、代码部署、配置错误等引起的故障 想要构建高度可靠的云服务,必须要解决以上三个重点问题, 秘密武器:基础设施韧性、韧性技术架构和卓越的运营机制 在基础设施韧性方面,亚马逊云科技的基础设施分为区域、可用区(通常相距100公里)、多个或单个超大数据中心等多个层级。每个可用区的数据中心都有独立的电力、制冷和物理安全设施。 当一个可用区发生电力中断,自然灾害时,区域内其他可用区不会受到任何影响, 安全距离既能防止相关故障,又能实现毫秒级延迟的同步复制。 在可用区内部,可用区之间,区域和区域之间,均铺设光纤线路两两互联,实现高速数据传输的同时任一连接是冗余的,实现了高可用、低延迟的可用区网络设计。 在韧性技术架构方面,亚马逊云科技总结云服务自身韧性的四大要素:区域隔离,多可用区;控制面和数据面独立;单元架构;随机分片。 区域隔离,多可用区的目的是实现控制故障发生时对客户的影响范围。控制面和数据面独立能够确保云服务的数据平面能够独立于控制平面的状态持续稳定运行,且能够独立扩展互不影响。单元架构设计确保当发生故障时,只有该单元受影响,而不会导致整个系统瘫痪,无论硬件、网络、电力系统还是代码,都将影响最小化,进一步提高整个应用和系统的可用性。 为确保云服务的韧性,卓越的运营和机制至关重要,也是亚马逊云科技的差异化优势之一,亚马逊云科技的运营机制总结为4个模块:服务责任模型、运营就绪审查、持续安全部署、纠错流程。服务责任模型确保各项服务的良好运营,能够随叫随到。运营就绪审查提供了服务发布和更新相关的标准化流程。持续安全部署能够在保持服务连续性的实现安全的自动化部署。纠错流程能够了解错误发生的根本原因,同时成功的纠错记录还将成为运营就绪审查标准流程的一部分,确保问题不会再次发生。 授人以渔:帮助客户构建端到端的韧性 在与客户和内部团队展开多年合作的基础上,亚马逊云科技为韧性构建工程总结归纳为4大经验: 系统韧性的提高是持续的过程,而不是一次性的努力; 在业务需求、可靠性、成本、系统复杂度之间取得均衡; 以标准软件开发生命周期为蓝本,可轻松整合到企业现有流程中; 从业务、技术与持续运营等多个维度来帮助企业提高系统韧性。 基于经验分解,亚马逊云科技开发了韧性系统建设生命周期框架, 该框架包含五个关键阶段, 包括设定目标、设计及实施、验证和测试、持续运营、实施各种运营最佳实践、响应和改进。并强调韧性是一个持续的生命周期,需要不断重复五个阶段,以应对不断变化的环境和需求。 亚马逊云科技希望客户能够采用同样的单元架构方法论,来最小化自身应用的爆炸半径,提高可用性。亚马逊云科技90%以上的服务来源于用户需求。在韧性系统建设生命周期框架的五个阶段,亚马逊云科技都提供了多种服务和工具:如Amazon Resilience Analysis Framework、Amazon Aurora、Amazon DynamoDB、Amazon Aurora Global Database、Amazon Fault Injection Simulator(FIS)、Amazon Resilience Hub、Amazon Application Recovery Controller等。 系统的可观测性和故障自动化处理 针对LIKE.TG提出的“如何持续提高系统的可观测性和自动化”这一问题,代闻表示,一个关键点是API。一个云服务平台没有 API 或者 API 不健全,自动化是没有办法做到。 亚马逊云科技在全球云计算行业做了非常好的示范带头作用, API 是怎么写,API 的细颗粒度以及安全等前置考虑都实现得非常好。要做自动化和可观测性,你一定需要把应用和这个基础架构里面的数据能够拿出来,能够看,能够做分析。 另外一个关键点是亚马逊云科技对云原生服务支持已经足够好,并提供了一系列的云原生服务,像 Amazon Aurora global Database 能够自动跨区域数据复制;Amazon Lambda无服务器运算,客户只需要关心它的代码运营环境,底层高可用弹性都是自动实现。GenAI领域,用户在Amazon Bedrock中做推理的时候,不用做很多的基础运维工作,亚马逊云科技比较好地平滑地给客户提供一个可扩展环境。一些新的云原生的服务在不断地推出,这将会大大简化自动化流程,并降低可观测性的难度和复杂度。 细微处见真章,云计算行业需要务实、为客户负责、对安全可靠的前置通盘预判,从基础设施到技术架构到运营机制,亚马逊云科技对韧性技术的打造,是赢得客户青睐和信任的秘密武器。
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